Historical record of incidents for Integrate
Report: "Integrate Platform Not Responsive"
Last updateWe are currently investigating this issue.
Report: "Report Generation- Specific Customer"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Report Generation- Specific Customer"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Reset passwords Specific Customer"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Reset passwords Specific Customer"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Report Generation Audit (specific customer)"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
We are currently investigating this issue.
Report: "Reset Password (specific customer)"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
We are currently investigating this issue.
Report: "Reset passwords Specific Customer"
Last updateWe are currently investigating this issue.
Report: "Adobe All Accounts (Unable to load Adobe LIA API - Prod Integration)"
Last updateTeams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Adobe All Accounts (Unable to load Adobe LIA API - Prod Integration)"
Last updateTeams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "INT.InboundIntegration - LinkedIn Error (Upgrade Required Error)"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "INT.InboundIntegration - LinkedIn Error (Upgrade Required Error)"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Missing Reports - Reports in 2.0 migrated to 3.0 accidentally"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Reporting - Blank Reports Being Generated"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Even though the access token has expired, the server still returns a 200 success response when I request the organization's endpoints."
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Bug - The phone number is not being passed to the client's Marketo record"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "DAP Platform Is Down"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "DAP.Login - All Accounts (Platform Down)"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Platform - 502 Bad Gateway Error on Microsoft Azure Account"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Leads Stuck in Processing On Multi Accounts"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "DAP.Dashboard - Platform Slowness Wide issue"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Events Legacy - All 3rd Party Integration Mapping Has Disappeared and Is Unable to be Remapped"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Events Legacy - All 3rd Party Integration Mapping Has Disappeared and Is Unable to be Remapped"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Dap.outbound.integrations- Change to Slack integration url?"
Last updateTeams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Dap.outbound.integrations- Change to Slack integration url?"
Last updateTeams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Flat file for ETL finance process is missing the expected Source column"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Flat file for ETL finance process is missing the expected Source column"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Events Platform is Down"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "DAP.Reporting - All Accounts (Reports Generated through Insights Not Sending)"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Reporting - Reports Generated through Insights Not Sending"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
We are currently investigating this issue.
Report: "DAP.ChannelDashboard - All Accounts (Save Failed Error)"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "DAP.ChannelDashboard - All Accounts (Save Failed Error)"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "User/Org Management: Intermittent Login Issues Error Retrieving Organization Tags"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Outbound - CDL Custom Objects Not Posting Out"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "DAP.Dashboard - Platform Slowness Wide issue"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "DAP.Dashboard - Platform Slowness Wide issue"
Last updateTeams have implemented a fix. An update will be provided once the fix is confirmed.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "DAP.Reporting - All Accounts (Missing Reports)"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
We are currently investigating this issue.
Report: "Dap.Login - Unable to load SIDS - All Users Impacted"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Events Escalation - Can't Export Client Data and Customer GDPR Churn Date Risk"
Last updateTeams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Events Escalation - Can't Export Client Data and Customer GDPR Churn Date Risk"
Last updateTeams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "ListenLoop - All Campaigns Ceased Delivery"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Pager duty testing"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Web Analytics Outage 11.29.23"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Inbound Integrations - Unable to Open Sources in DAP"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
We are currently investigating this issue.
Report: "Reporting - Users Without New Report Claim Unable to Download Reports"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Outbound - Salesforce Integration Posting Out Blanks"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are working on a fix. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Inbound - Cannot Authenticate Facebook Connector and MSFT V1 Connectors Missing"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are working on a fix. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Outbound - MSFT Leads Stuck in Never Delivered for CDL"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Lead Processing - Unable to Upload Leads on New Seller Sources"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Lead Processing - Unable to Upload Leads on New Seller Sources"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Unable To Access Campaigns"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are working on a fix. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "User/Org Management - Users Unable to Log Into DAP/ELM"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
We are currently investigating this issue.
Report: "Reports: Generated Reports Not Getting Delivered to Recipients"
Last updateThis incident has been resolved.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Conversions - Unable to Return Leads"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
We are currently investigating this issue.
Report: "Social - Webhook Callback URL Not Accepting Updates for Facebook"
Last updateThis issue has been resolved.
We are currently investigating this issue.
Report: "Social - Webhook Callback URL Not Accepting Updates for Facebook"
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are working on a fix. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
Teams are still working to investigate the issue. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "6sense API Outage"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are receiving an Unauthorized Exception on all API calls to 6sense for all integrations. We are unable to return data from 6sense to Integrate.
Report: "User/Org Management - Can't Login to Platform"
Last updateThis issue has been confirmed to be fixed by the customer and is now resolved.
Teams have implemented a fix. An update will be provided once the fix is confirmed.
Teams are still working to resolve the issue. An update will be provided once the fix is released.
Teams are working on a fix. An update will be provided once the fix is released.
We are currently investigating this issue.
Report: "Degraded Dashboard Login Performance"
Last updateThis incident has been resolved.
A fix has been implemented for the login issue on the Events platform. We will continue to monitor the issue.
We are experiencing issues where users are not able to log into the Events platform. We are actively investigating the issue. Please contact support@integrate.com if you have any questions.
Report: "Maintenance Extended - Entire Event Lead Management will be inaccessible"
Last updateThe maintenance has been completed and the platform is fully operational again. Please contact support@integrate.com if you experience any issues.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
The maintenance on the Integrate Event Lead Management platform has been extended due to unexpected issues, which are currently being investigated. The Entire Event Lead Management will be inaccessible during this time period Next update will be at 12:00 GMT.
Report: "Maintenance: Entire Event Lead Management will be inaccessible"
Last updateThe platform maintenance is completed.
The platform maintenance is completed. Final status checks are being carried out on the platform and monitoring will be in place for the next 24 hours.
The Integrate Event Lead Management platform is currently undergoing maintenance and will be inaccessible from 06:30 BST until 10:00 BST. The next update will be at 10:00 BST or once the maintenance is complete.