Is Insightly Down Right Now? Check if there is a current outage ongoing.

We have resolved the delays in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows.

We are currently experiencing a delay in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows of up to 20 minutes. We are working to reduce this delay back down to normal levels.

We are currently experiencing a delay in processing Webhook communication to external systems, triggering of AppConnect recipes, and Workflows of up to 20 minutes. We are working to reduce this delay back down to normal levels.

This incident has been resolved.

We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.

Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.

Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.

This incident has been resolved.

We've implemented a fix & monitoring the platform stability

We've identified a problem & are working with the vendor towards a solution

The issue had been resolved by 8:30am PT & we will continue to monitor

A fix has been implemented & login.insightly.com has returned to operational. We are continuing to monitor the login page

We're investigating a 503 & 504 error when navigating to login.insightly.com

This incident has been resolved.

Service has been restored, and we are continuing to monitor the redirect platform stability.

We've identified the component that is causing the failure and are working with the provider to remediate the issue.

Some customers are experiencing DNS resolution problems when using their custom support portal domain names. We are investigating it now and will update you shortly.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue that is impacting the performance of functions like Audit Log, Notifications, Workflows, AppConnect, and Search.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating issues with SSO logins using Google workspace accounts that are intermittently failing. We are engaged on this and will continue updating as we know more.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 45 Min. We are working to reduce this delay back down to normal levels.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue impacting Global Search. Object based search is functional.

This performance incident has been resolved, and services are back to normal operation.

We have implemented an update to return performance to normal, and are continuing to monitor the results.

We've identified a cause for the performance issue and have implemented a fix.

We are investigating a slowdown in application performance.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating a slow down in processing webhooks, audit log events, workflow automation actions, and search sync.

This incident has been resolved.

We've experiencing errors on the email creation components of our Marketing application affecting the design steps within email creation. The CRM and Support application, along with the other Marketing application features, are unaffected.

This incident has been resolved.

We've implemented an update and all systems are functional.

We've identified the cause of the errors, and are working on a resolution.

We are investigating elevated error rates with our API.

The incident has ben resolved, and all systems are functioning as expected.

We have identified the issue and have implemented a fix.

We are seeing elevated timeout rates and are investigating.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 90 Min. We are working to reduce this delay back down to normal levels.

The Insightly Web Application was unavailable for 2 minutes starting at 6:13am Pacific due to a network device failure. During this time new connections to the application timed out. We've remediated the situation and are investigating the failure of the redundant components to perform as expected.

The Insightly API was unavailable for 7 minutes starting at 6:36am Pacific due to a network device failure. During this time new connections to the application timed out. We've remediated the situation and are investigating the failure of the redundant components to perform as expected.

This incident has been resolved

Connectivity has been restored, and we are monitoring this for stability.

We have identified the source of the problems and are working with our service providers to remediate the issue.

We are currently investigating an issue with some of our network endpoints being unavailable.

This performance incident has been resolved.

This performance incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have seen slower than usual performance from our web application, and are investigating.

This incident has been resolved.

Insightly is currently experiencing a delay in triggering of AppConnect recipes for up to an hour. We are working to reduce this delay back down to normal levels.

This incident has been resolved.

Insightly is currently experiencing a delay in processing Webhook communication to external systems and triggering of AppConnect recipes of up to 30 Min. We are working to reduce this delay back down to normal levels.

This incident has been resolved.

Insightly is currently experiencing a delay in processing webhook communication to external systems and triggering of AppConnect recipes of up to an hour. We are working to reduce this delay back down to normal levels.

This incident has been resolved.

Delays in processing Webhook communication and triggering AppConnect recipes have returned back to normal levels. We will continue to closely monitor these systems for potential delays for the next few days.

Insightly is currently experiencing a delay in processing webhook communication to external systems and triggering of AppConnect recipes of up to several hours. We are working to reduce this delay back down to normal levels.

Delays in processing Webhook communication and triggering AppConnect recipes have returned back to normal levels. We will continue to closely monitor these systems for potential delays for the next few days.

Insightly is currently experiencing a delay in processing webhook communication to external systems and triggering of AppConnect recipes of up to several hours. We are working to reduce this delay back down to normal levels.

Delays in processing webhook communication and triggering AppConnect recipes have returned back to normal levels. We will continue to closely monitor these systems for potential delays for the next few days.

Insightly is currently experiencing a delay in processing webhook communication to external systems and triggering of AppConnect recipes of up to several hours. We are working to reduce this delay back down to normal levels.

This incident has been resolved.

We have implemented a fix for this issue, monitored it for effectiveness, and have resolved the issue.

The issue has been identified, and we are working on a solution.

We are investigating an issue with delays on webhooks firing.

Insightly had experienced connectivity issues due to a broader connectivity issue upstream of us. The provider has identified and resolved the connectivity issue.

We have deployed a fix for the login issues, and verified proper operation.

We have identified the cause of the login failures, and are working on a software fix.

We are currently investigating an issue affecting some customers and their ability to login using O365.

Connectivity from AWS to Insightly's API experienced time out errors from 2:46PM to 3:24PM (PST). We will continue to monitor for recurrence of this issue.

At 11:44AM PST (2/17/22) We received alerts notifying our team of connectivity issues to Insightly's API. We had experienced intermediate connectivity to services within AWS until 12:04PM PST when we received alerting that API connectivity had been restored.

This incident has been resolved.

We've identified the cause and have implemented a fix to remediate this problem.

We are investigating an issue with delays on webhooks firing.

This has been resolved.

We've identified the cause and are working on remediating. We will update the status page shortly.

We are currently investigating an issue with our web application.

This incident has been resolved.

The issue has been identified, and we are working on a resolution.

We're currently investigating connection errors.

The Insightly desktop web application was intermittently unavailable for 27 minutes starting at 9:30pm Pacific due to a network device failure. During this time new connections to the application timed out. We've remediated the situation and are investigating the failure of the redundant components to perform as expected.

For 20 minutes at 2:15 PM, PST we were alerted to our internal event messaging system became backed up and discarded events. This caused failed operations in webhooks, audit log events, workflow automation actions, and search sync during this timeframe. This issue was fixed at 2:25 pm and verified working correctly from that time on.

The Insightly desktop web application had performance problems due to insufficient network resources. During this time new connections to the application timed out. We've since allocated additional resources to the network devices to remove that bottleneck.

Starting at 8:28am Pacific and lasting until 8:45am the Insightly web application encountered some performance issues with a higher than normal user load.

This incident has been resolved.

Our webapp was unavailable for 5 minutes, starting at 9:09am PST. It is available now, and we're continuing to monitor the situation and are investigating the cause of the outage.

For 20 minutes at 3:00 PM, PST we were alerted to our internal event messaging system became backed up and discarded events. This caused failed operations in webhooks, audit log events, workflow automation actions, and search sync during this timeframe. This issue was fixed at 3:20 pm and verified working correctly from that time on.

On Jun 16, 2021 at 8:03 am Pacific, we were alerted of a failure on our application caching layer.  Our Engineering team immediately began an investigation, and determined that updates were timing out and not completing.  The team identified the cause, and remediated the failure, unblocking the cache updates and restoring service at 8:35 am.

This incident has been resolved. Postmortem coming soon.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We're aware of an impact to site availability and are investigating.

We've implemented a fix for the performance issue and have been monitoring its effectiveness over the past hour with no recurrence of any slowdowns.

We are currently experiencing a slowdown in application performance, and are working on remediating the issue.

A software update has been implemented, and the processing delays have been resolved.

We are experiencing a delay in the processing of some workflow automations.

Starting at 8:47am Pacific, and lasting until 11:50am Pacific, the Insightly platform had a failure in one of the background services that processes various events including Workflows, Webhooks, Lambda functions, Search data sync, System Audit logs, and Notifications. We have remediated the issue and are working now on synchronizing search data.

This incident has been resolved.

A fix has been implemented and services have been restored.

The issue has been identified and our team is working on a solution.

We're aware of an impact to site availability and are investigating.

This incident has been resolved.

We are experiencing a slowdown in our outgoing Webhooks. We've identified the cause and are in the process of remediating it.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The ISP has implemented a fix for the problem and is reporting that service has been restored. Our monitoring and testing has shown that service is available from all of our monitoring locations. Our teams are continuing to monitor the situation to ensure application availability.

We are continuing to work on a fix for this issue.

We have confirmed that an outage at a major Internet backbone provider is causing connectivity issues to for some customers. We are engaged with our ISPs and are monitoring the situation. Impacted customers may be able to work around the issue by using an alternate Internet connection or ISP to access Insightly.

Our monitoring systems detected some intermittent network routing problems that affected our API gateway. Our ISPs corrected the issue, and services were back to normal with 30 minutes.

Our monitoring systems detected intermittent network failures on our API endpoints. We identified the networking component responsible, and have corrected the issue.

We encountered slower than expected application response in client facing transactions. Our team detected the slowdown, investigated the cause, and has implemented a fix for it. We will continue to monitor the platform for any other performance impact.

This incident has been resolved.

Our service provider has implemented a fix, and we are monitoring the resolution.

We've identified the problem impacting our application availability, and are working on a resolution.

We are investigating reports of intermittent network connectivity to our applications.

We received several alerts early this morning related to some of our SSL/TLS certificates. The site and apps all showed up correctly in browsers when we tested with no errors, but under strict verification, the intermediate SSL certificate showed expired. We removed the offending intermediate certificate, and the problem was resolved.

We experienced some application slowness for a limited set of accounts. Performance metrics have returned to normal and our engineering team is investigating the cause.