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This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Events are processing, but there may still be some delays. We are continuing to monitor this.

We are continuing to investigate this issue.

As of 19:49 UTC, we are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard. We’re still investigating the root cause.

Degraded performance between 17:15 and 17:40 UTC which included a backlog in Unity event processing. Customers may experience delays in integration processing (e.g. webhooks) between 17:15 and 18:02 UTC.

This incident has been resolved

We are currently investigating issues with broken Slack Integration buttons for updating error statuses.

The BugSnag Error Reporting API encountered a small period of increased latency, and an elevated rate of 502 responses between 1:55am - 2:00am UTC on Tuesday, 3rd of December. Events that were attempted to be reported during this time may have been lost, but some notifiers will have retried and successfully reported events that initially failed.

This incident has been resolved.

The dashboard is now accessible and there may be delays to event processing. We are continuing to monitor this.

We are currently experiencing an outage. The dashboard may not be accessible and there may be delays to event processing. We are investigating this issue.

From 26/09/2024 10:00 AM UTC to 30/09/2024 10:00 AM UTC there was an issue where one of our services failed to correctly fetch and apply source maps from remote storage. This issue resulted in mapping files not being applied to certain frames in some events.

This incident has been resolved.

Some mapping files uploaded between 10 and 11 AM UTC may not be available for the symbolication of events. Resolution is underway to make these available and is complete for Proguard, .so mappings, and soon dSYMs. Processing of all affected source maps will take a little longer. Any uploads since 11 AM UTC are not affected.

This incident has been resolved.

The BugSnag dashboard is now operational. We are continuing to monitor this.

We are currently experiencing an outage on the BugSnag dashboard, and there may be delays to event processing. We are investigating this.

We experienced a brief outage, resulting in our release and hooks endpoints returning 5xx response's for a few minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Event information should now be loading on the Dashboard.

Investigating issues on the Dashboard where event information is not loading.

We are currently investigating issues with slow event processing times.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating issues with slow uploads for the BugSnag Upload API. For better performance, you can use BugSnag's https://upload.bugsnag.com/sourcemap or https://upload.bugsnag.com/proguard endpoints for uploading your corresponding mapping files of that type.

This incident has been resolved.

We are currently investigating issues with availability of the upload API.

Intermittent issues with availability of Upload API

There was an issue with the BugSnag Upload API between 22:20 UTC and 22:25 UTC.

This incident has been resolved.

We are currently investigating an issue where Integrations and Email notifications with Advanced filters on a Saved filterset are currently unable to be created or saved.

This incident has been resolved.

We have confirmed that emails are now being delivered. We will continue monitoring the situation.

Our service provider has informed us that they have resolved the issue and will begin processing the email backlog shortly.

We are currently investigating an issue with our service provider that means we are unable to send any emails. This affects notification emails, but also sign up and password reset emails. Please bear with us while we resolve this issue.

This incident has been solved. Filtersets should now be appearing in the dashboard

A fix has been implemented and we are continuing to monitor.

The issue has been identified and a fix is being implemented.

Saved Filtersets are unavailable on the BugSnag Dashboard. We are currently investigating this issue.

This incident has been solved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Source map uploads rejected with error code 500

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

The Default backlog has been processed. We are still processing a backlog of Unity events and continue to monitor this.

There is a backlog of Unity and Default events to be processed and we are currently monitoring this.

This incident has been resolved.

There is a backlog of Unity events to be processed and we are currently monitoring this.

We experienced issues with the Traces and Spans API between 15:43 UTC and 16:00 UTC. There may be data loss in your performance metrics for this time period, although BugSnag's Performance SDKs will retry sending trace and span data.

We experienced a spike in traffic between 19:47 UTC and 19:51 UTC, which caused issues with the Error Reporting API. There may be gaps in your events for this time period, although some platform specific notifiers will retry sending events.

This incident has been resolved.

We're currently experiencing delays in event processing for React Native events. We're investigating this issue.

This incident has been resolved.

There may be a delay in processing for Unity events, and potentially some slow responses from the notify API endpoint. We are currently investigating this issue.

This incident has been resolved.

We are currently experiencing a delay in the processing of Unity events. We expect this to be resolved shortly.

This incident has been resolved.

We are processing events as normal, however some events that occurred between 00:20 UTC and 02:16 UTC may not yet be visible on your dashboard. We expect this to be resolved in the next few hours.

We're currently experiencing delays in event processing for Android events. We're investigating this issue.

This incident has been resolved.

We are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard.

This incident has been resolved. Unfortunately all emails that would have been delivered during this outage have been lost - please accept our apologies for any inconvenience caused by this. BugSnag uses a third-party supplier to deliver emails. That supplier had temporarily suspended our account and they have acknowledged that this was due to a false positive with their internal tooling. Please rest assured that we are taking steps to ensure this does not happen again in the future.

We have been experiencing an outage to our emails since 01:56 AM UTC resulting in emails not being sent and are investigating the cause.

This incident has been resolved.

Emails sent from bugsnag.com between 10:30 UTC on 30th November and 13:00 UTC on 1st December may contain broken links. For collaborator invite emails with broken links, please reach out to your BugSnag organisation administrator to resend the invite from the BugSnag dashboard.

This incident has been resolved.

We are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard. The processing delay is currently around 40 minutes. We’re still investigating the root cause.

This incident has been resolved.

We're currently experiencing delays in event processing for React Native events. We're investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently experiencing a small delay in processing of Unity events. We expect this to be resolved shortly.

This issue will have affected mapping files uploaded between 09:32 UTC yesterday and 13:00 UTC today, causing any events relying on those source maps to not symbolicate properly and create new groupings. This is now resolved, so any uploaded mapping files, including those uploaded in that time frame, will now successfully symbolicate any new events. Unfortunately old events affected by this will not be symbolicated retroactively, but any new events with matching source maps will be symbolicated and return to their previous error groupings.

We are aware of some issues with symbolication failure. This may cause some events not to symbolicate correctly and create new groupings. We are investigating.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue. Customers may experience errors uploading some types of mapping files to our upload.bugsnag.com endpoints, including JavaScript/React Native source maps, Breakpad files, NDK symbols, Dart Symbols and Nintendo Switch symbols.

This incident has been resolved.

We are currently investigating this issue. Customers may experience errors uploading some types of mapping files to our upload.bugsnag.com endpoints, including JavaScript/React Native source maps, Breakpad files, NDK symbols, Dart Symbols and Nintendo Switch symbols.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Some customers may experience delays when loading the BugSnag dashboard

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue. Customers may experience errors uploading some types of mapping files to our upload.bugsnag.com endpoints, including JavaScript/React Native source maps, Breakpad files, NDK symbols, Dart Symbols and Nintendo Switch symbols.

This incident has been resolved.

Some customers may experience delays when loading the BugSnag dashboard

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Event backlogs have now cleared so there are no longer event processing delays. We continue to investigate and monitor this incident. We are aware that some customers may have received false positive notifications during this incident via our integrations (for example error spike notifications).

We are continuing to investigate and monitor this incident. We are aware that some customers may have received false positive notifications during this incident via our integrations (for example error spike notifications).

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We're currently experiencing delays in event processing related to service degradation from our cloud provider.

This incident has been resolved.

We are currently investigating this issue.