Historical record of incidents for Hypixel
Report: "Unable to log in"
Last updateWe're monitoring an issue preventing some users from logging into the Hypixel Store. We're waiting for a resolution from our upstream provider and will post an update as soon as the issue is resolved. Users who are able to login to Hypixel Store are not affected and purchases are still being processed normally. This issue only affects the Hypixel Store login page.
Report: "SkyBlock Joining Issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue with players not always being able to join SkyBlock.
Report: "Minecraft Server Outage"
Last updateThis incident has been resolved.
We are seeing improvements and continuing to monitor.
We are actively working on resolving an issue that prevents players from connecting to the network.
Report: "Regional Packet Loss"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Since last Friday, we’ve been aware of ongoing regional packet loss affecting some users. The cause of the issue has been identified, and it’s with one of our upstream providers. Unfortunately, we don't have an ETA for a resolution, but we continue pushing for a fix. We’re sorry for the inconvenience this is causing and appreciate your patience. We’ll share more updates as soon as we have them.
Report: "Authentication Failures"
Last updateThis incident has been resolved.
The issue now seems to be resolved and we are monitoring.
We are currently investigating an issue with an upstream provider resulting in failing to authenticate when joining the Minecraft server
Report: "Increased Player Latency"
Last updateThis incident has been resolved.
We're seeing improvements at this time and will continue monitoring.
We are investigating an issue with an upstream provider that is causing a heavy increase in latency to the Minecraft Server for some players.
Report: "Minecraft Server Outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are actively working on resolving an issue that prevents players from connecting to the network.
Report: "[SkyBlock] Museum Browser Disabled"
Last updateThis incident has been resolved.
A fix has been implemented, the museum browser is now enabled again, and we are monitoring the results.
We are currently investigating issues with the museum browser in Hubs, as a result it has been temporarily disabled.
Report: "SkyBlock Unavailable"
Last updateThis incident has been resolved.
The issue has been resolved, and we are allowing players back into The Garden.
We have narrowed down an issue specifically with the database for Garden worlds, as a result, the game is available again but joining The Garden is disabled.
We are currently investigating a backend issue and as a result, SkyBlock has been put into emergency maintenance and players are unable to join.
Report: "The Pit Emergency Maintenance"
Last updateThis incident has been resolved.
The Pit is currently unavailable due to emergency maintenance. https://hypixel.net/threads/the-pit-emergency-maintenance-rollback-june-4th.5680111/
Report: "The Pit Emergency Maintenance"
Last updateThis incident has been resolved.
The Pit is currently unavailable due to emergency maintenance. https://hypixel.net/threads/the-pit-emergency-maintenance-rollback-may-31st.5676522/
Report: "Server Outage"
Last updateThis issue is now resolved. Players who are stuck may need to reconnect to the server.
A fix has been implemented and we are slowly letting players back onto the server.
We are currently investigating a major issue causing the Minecraft Server to be unavailable.
Report: "Public API SkyBlock Profile Endpoints Disabled"
Last updateThis incident has been resolved.
We are currently investigating an issue with the skyblock profiles endpoints and as a result the endpoints are currently disabled.
Report: "[SkyBlock] Garden Disabled"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating issues related to collection gain on the Garden and it will be temporarily unavailable while we work on a fix.
Report: "[SkyBlock] Hex Disabled"
Last updateThis incident has been resolved.
A fix for the hex has been implemented and we are now monitoring the results.
We are currently investigating an exploit within The Hex in SkyBlock, and it is therefore temporarily disabled.
Report: "SkyBlock Profile Visibility"
Last updateThis incident has been resolved.
A fix has been implemented, missing profiles should now be visible with erroneous members removed again. We are continuing monitoring the results for now to be safe.
We are currently investigating a profile visibility issue regarding coops. We have identified a small subset of users who have had their profiles visually removed from in-game menus/API etc. Note that these profiles are not wiped and their data is still intact. We have turned off the logic causing this issue and we are aiming to restore everyone affected by this shortly. For more info see: https://hypixel.net/threads/5577601/
Report: "Limited Player Count"
Last updateThis incident has been resolved.
We have seen some improvements with the upstream provider and we will be monitoring the issue.
An issue has been identified with an upstream provider, and as a result, we have temporarily limited the server's player count until the issue is resolved.
Report: "Limited Player Count"
Last updateThis incident has been resolved.
We have been able to allow more players into the server, but our upstream provider is still having some issues so we are still limited compared to our usual player count.
A fix has been implemented and we are monitoring the results.
An issue has been identified with an upstream provider, and as a result, we have temporarily limited the server's player count until the issue is resolved.
Report: "Server Performance"
Last updateThis incident has been resolved.
We are aware of the degraded performance on the server and are working on resolving the issue.
Report: "SkyBlock: Crystal Hollows Unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Crystal Hollows will be unavailable while we investigate some stability issues from the latest update. See https://hypixel.net/threads/5470507/ for more info.
Report: "Purchases failing to process and in-game store disabled"
Last updateThis incident has been resolved.
We have identified the issue and we are now processing MVP++ ranks again, we have also now re-enabled the in-game store and are monitoring.
We are currently investigating an issue with some purchases such as MVP++ not being processed from store.hypixel.net. We are also investigating issues with the in-game store and it is disabled at this time.
Report: "SkyBlock: Dungeons and Kuudra Maintenance"
Last updateThis incident has been resolved.
Dungeons and Kuudra are now open again and we are monitoring
Dungeons and Kuudra will be unavailable while we perform backend maintenance.
Report: "SkyBlock Bazaar and Booster Cookies disabled"
Last updateThis incident has been resolved.
We have re-opened the Bazaar and enabled consuming Booster Cookies. Any players affected by the issue of cookies purchased that could not be consumed should have had them refunded as a delivery in Jerry.
We have re-opened the Bazaar and enabled consuming Booster Cookies. Any players affected by the issue of cookies purchased that could not be consumed should have them refunded as soon as possible.
We are currently investigating an issue with booster cookies and the bazaar, and as a result, both of these systems are currently disabled.
Report: "SkyBlock Rift Unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified issues regarding recent changes within the Rift island and as a result have temporarily disabled access to the Rift island while we work on a solution.
Report: "Players unable to join due to authentication"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue with an upstream provider causing player authentication to fail and resulting in some players being unable to join.
Report: "Players unable to join due to authentication"
Last updateThis incident has been resolved.
We are currently investigating an issue with an upstream provider causing player authentication to fail and resulting in some players being unable to join.
Report: "Players unable to connect"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently aware and investigating an issue that is causing players to be unable to join the Hypixel Server.
Report: "SkyBlock Profiles Maintenance"
Last updateSkyBlock is now open to all players. We are not aware of any issues after the profile changes, if you come across any bugs please report them https://hypixel.net/bug-reports/create
SkyBlock is still undergoing maintenance for profile structure changes and migration and we are monitoring the results.
Report: "Increased Public API response times for SkyBlock profiles"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue causing increased response times for SkyBlock profile requests on the Public API.
Report: "SkyBlock Profiles API disabled"
Last updateThis incident has been resolved.
We have re-enabled the SkyBlock profiles endpoints and are monitoring.
We are currently investigating issues with the SkyBlock profiles API and as a result, we have disabled the profile endpoints. We do not currently have an ETA for when they will be enabled.
Report: "Hypixel Forums Unavailable"
Last updateThis incident has been resolved.
We are currently investigating an issue with the Hypixel Forums being offline and unavailable
Report: "Minecraft Server and Public API Unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are slowly re-opening the server to players.
We are currently investigating a major issue with our backend systems causing the Minecraft Server and Public API to be unavailable.
Report: "SkyBlock Profiles API"
Last updateWe have made some backend changes with the aim to improve the recent issues of increased response times on the SkyBlock profiles API and it is now operating normally. We will be monitoring the results over the coming days and will made additional changes if needed.
We are investigating issues with the SkyBlock Profiles endpoints on the Hypixel Public API. During this time the endpoint may be disabled while we attempt to investigate and work on a solution.
Report: "Housing Browser Unavailable"
Last updateThis incident has been resolved.
We have now implemented a fix to improve guild lookup during house browsing, and we have re-enabled the full functionality of the browser and are monitoring.
We have identified an issue causing the Housing browser to fail loading houses. In the meantime, we have disabled the browser looking up Guild information.
We have identified an issue causing the Housing browser to fail loading houses. In the meantime, we have disabled the browser looking up Guild information.
We are currently investigating an issue with the Housing browser being unavailable
Report: "Forums and Reward Claiming Unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue with the Hypixel Forums and Daily Rewards claiming to be unavailable
Report: "Emergency Maintenance"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring as we re-open the server
We are continuing to investigate issues with one of our core services and as a result, we are in emergency maintenance. Players will be unable to join and the Public API is unavailable.
We are currently investigating issues with one of our core services and as a result, we are in emergency maintenance.
Report: "1.14+ Join Issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified the cause that is blocking players in 1.14 and later to join the server and we are rolling out a fix as quickly as possible.
We are currently investigating an issue where players in 1.14 and later may be unable to join the server
Report: "SkyBlock Emergency Maintenance"
Last updateThe Bazaar and Auction House have both been enabled and we are continuing to monitor for any further issues.
We are now slowly opening the game back to players. The Bazaar and Auction House will remain closed and we will provide further updates tomorrow.
Due to the ongoing exploit, we have chosen to close the game for emergency maintenance. We will provide updates as necessary.
We are investigating further exploits similar to the incident earlier today, as a result, some features are disabled.
Report: "SkyBlock Features Disabled"
Last updateThis incident has been resolved.
A fix has been implemented and we are slowly re-enabling disabled features across the game.
We are currently investigating an exploit within SkyBlock and as a result, some features are currently disabled.
Report: "High latency for Europe connections"
Last updateThis incident has been resolved.
Our upstream provider has implemented a fix and we are monitoring.
We are currently investigating an issue with our upstream provider resulting in higher latency for players in Europe.
Report: "SkyBlock Profile Management Disabled"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
SkyBlock Profile Management has been disabled as we investigate potential issues.
Report: "SkyBlock Bazaar Disabled"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
The SkyBlock Bazaar has been disabled temporarily whilst we perform some backend changes.
Report: "Parties unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating issues with party commands failing and other issues related to the parties service.
Report: "SkyBlock Hex Disabled"
Last updateThis incident has been resolved.
A fix has been implemented, the hex is now re-enabled and we are monitoring the results.
An issue has been identified with the Hex and a fix is being implemented.
Report: "SkyBlock Bazaar Disabled"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The Bazaar is currently disabled due to exploits, we have identified the issue and are working to resolve it.
Report: "SkyBlock Dungeons Disabled"
Last updateThis incident has been resolved.
We are continuing to work on bringing dungeons back online and have added additional potential fixes to the Alpha Network.
We have identified the potential issue and have opened the Alpha Network for further testing and monitoring.
SkyBlock Dungeons are currently disabled while we are investigating a number of reported issues within the Dungeons system.
Report: "SkyBlock Bazaar Disabled"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified an issue with the SkyBlock Bazaar and have disabled it to prevent any further issues from occurring.
Report: "SkyBlock Dungeons Disabled"
Last updateDungeons are now back to normal operation and the previously mentioned issues have been resolved.
The player cap has been removed from Dungeons and we will continue to monitor for any further issues.
Fixes have been implemented and we are monitoring the results on live with a lower player cap on Dungeons.
Some issue have been identified and fixes are being implemented on the Alpha Network.
We are continuing to investigate the reported Dungeon issues and have released a public statement regarding our next actions: https://hypixel.net/threads/dungeons-temporarily-unavailable.5082869/
SkyBlock Dungeons are currently disabled while we are investigating a number of reported issues within the Dungeons system.
Report: "PublicAPI Increased Response Times"
Last updateThis incident has been resolved.
We have made some changes to improve the response times back to their normal levels and are monitoring.
We are currently investigating an issue with increased response times on the PublicAPI. Some endpoints may be disabled while we investigate.
Report: "Minecraft Server Outage"
Last updateThis incident has been resolved.
We have implemented a fix and are now monitoring
We are currently investigating an outage with the Hypixel Minecraft Server
Report: "Outage"
Last updateThis incident has been resolved.
Our upstream provider have implemented a fix and we are monitoring
Our upstream provider are continuing to work on implementing a fix for this issue.
The issue causing a major outage has been found to be caused by an upstream provider. We will provide updates as necessary.
We are currently investigating an outage across the server, forums, and Public API.