Historical record of incidents for Humio
Report: "EU-1 FLTR Cloud Scheduled Maintenance: June 03, 2025 from 21:00 to 22:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our EU-1 FLTR Cloud on June 03, 2025 21:00 to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "EU Cloud Scheduled Maintenance: June 03, 2025 from 21:00 to 21:30 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
EU Cloud requires infrastructure maintenance, which will be performed on Tuesday, June 03, 2025 from 21:00 UTC to 21:30 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Community Cloud Scheduled Maintenance: June 03, 2025 from 10:00 to 11:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our Community Cloud on June 03, 2025 10:00 to 11:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "EU-1 Cloud Scheduled Maintenance: May 29, 2025 from 19:00 to 20:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our EU-1 Cloud on May 29, 2025 19:00 to 20:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "US Cloud Scheduled Maintenance: May 29, 2025 from 10:00 to 11:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our US Cloud on May 29, 2025 10:00 to 11:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "US-1 and US-2 Cloud Scheduled Maintenance: May 29, 2025 from 09:00 to 10:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our US-1 and US-2 Cloud on May 29, 2025 09:00 to 10:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "EU Cloud Scheduled Maintenance: May 27, 2025 from 21:00 to 22:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our EU Cloud on May 27, 2025 21:00 to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Community Cloud Scheduled Maintenance: May 27, 2025 from 10:00 to 11:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our Community Cloud on May 27, 2025 10:00 to 11:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "EU-1 Cloud Scheduled Maintenance: May 22, 2025 from 19:00 to 20:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our EU-1 Cloud on May 22, 2025 19:00 to 20:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "US-1 and US-2 Cloud Scheduled Maintenance: May 22, 2025 from 09:00 to 10:00 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undertaking scheduled maintenance of our US-1 and US-2 Cloud on May 22, 2025 09:00 to 10:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "US Cloud Emergency Maintenance: April 23, 2025 12 PM to 12:30 PM UTC"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We will be restarting US Cloud to address degraded performance at 12:00PM to 12:30 PM UTC on April 23, 2025. LogScale queries may be slower, in addition slow host and ingest latency warnings may be displayed.
Report: "US Cloud - degraded performance"
Last updateThis incident has been resolved.
We will be restarting US Cloud to address degraded performance at 12:00PM UTC on April 23, 2025.
Report: "Partial Outage in US-1 Cloud"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue in US-1 that is causing degraded performance for queries and log ingest.
Report: "Emergency Maintenance EU Cloud"
Last updateThis incident has been resolved.
EU Cloud encountered infrastructure issues during our last upgrade attempt, which have since been resolved. We will now be upgrading EU Cloud on Thursday, March 06, 2025 from 21:00 UTC to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "US Cloud Maintenance"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.
Report: "Emergency Maintenance (21:15 UTC to 23:15 UTC): Search & Alert Failures Impacting Multiple Clusters"
Last updateWe have that our maintenance has resolved all identified issues.
A fix has been implemented and we are monitoring the results.
We have identified an issue with aggregate alerts & scheduled searches failing. We'll be executing emergency maintenance to correct this issue from 21:15 UTC to 23:15 UTC. Maintenance will cause brief degradations in search performance and may cause a query to be canceled.
Report: "US-1 and US-2 FLTR Cloud Emergency Maintenance: 13:30 to 14:30 UTC"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.
Report: "US-1 FLTR Cloud Emergency Maintenance: 15:30 to 16:30 UTC"
Last updateThis incident has been resolved.
We have started maintenance work on US-1. We will update here once its complete.
US-1 will be under emergency maintenance from 15:30 to 16:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
Report: "Ingest issues in US-1"
Last updateThis incident has been resolved.
We have identified and remediated the issue. We are now waiting on services to catch up. We will be monitoring the progress.
We are currently investigating this issue. We have a TA for this issue and it can be found here: https://supportportal.crowdstrike.com/s/article/Tech-Alert-US-1-Multiple-Services-Impacted-2025-02-11
Report: "[B-04] Emergency Maintenance"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are mitigating an intermittent issue with search performance in cluster B-04.
Report: "Emergency Maintenance Beta 04"
Last updateThis incident has been resolved.
We are upgrading to a new LogScale version on Thursday, December 19, 2024 at 21:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Emergency Maintenance US Cloud, US-1, US-2, US-1 FLTR, US-2 FLTR"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are upgrading to a new LogScale version on Thursday, December 19, 2024 at 10:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Emergency Maintenance EU Cloud"
Last updateThis incident has been resolved.
We are upgrading to a new LogScale version on Thursday, December 19, 2024 at 21:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Emergency Maintenance EU-1 Cloud"
Last updateThis incident has been resolved.
We are upgrading to a new LogScale version on Thursday, December 19, 2024 at 21:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Emergency Maintenance EU Cloud"
Last updateThis incident has been resolved.
We are upgrading to a new LogScale version on Wednesday, December 18, 2024 at 21:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Emergency Maintenance EU-1 Cloud"
Last updateThis incident has been resolved.
We are upgrading to a new LogScale version on Wednesday, December 18, 2024 at 19:00 UTC to address search failures. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
Report: "Ingest delays on US-2"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating ingest delays in US-2
Report: "Emergency Maintenance on US-2 @ 1500 UTC"
Last updateThis incident has been resolved.
We are currently doing Emergency maintenance on US-2. We will update here once its complete.
Report: "Degraded performance on US Cloud"
Last updateThis incident has been resolved.
We are monitoring the cluster's performance overnight and will provide an update tomorrow US morning. If you are experiencing any severe performance issues, please reach out to logscalesupport@crowdstrike.com.
Emergency maintenance has ended.
We are going to be doing emergency maintenance on this cluster. Queries will be blocked for up to 5 min.
We are currently investigating degraded search performance on US Cloud.
Report: "Emergency Maintenance on US cloud at 18:35 UTC"
Last updateEmergency maintenance is complete.
We are going to be performing emergency maintenance on US cloud at 18:35 UTC. We will update once the maintenance is complete.
Report: "Ingestion issues on US-1"
Last updateThis incident is now resolved. The incident started at 15:00 UTC with all messages being queued and not ingested. Currently, all messages are being ingested.
A fix has been implemented. We will continue to monitor this issue until ingest has fully caught up.
We have identified the issue and are working on a fix. All messages are queued and there will be no data loss. There will only be a delay in ingest.
We are currently investigating ingestion issues on US-1
Report: "Emergency Maintenance US-1 at 15:50 UTC"
Last updateThe maintenance is complete.
Report: "Degraded Ingest Performance in US-2 Cloud"
Last updateMonitoring throughout the weekend & beginning of the US workday confirm performance has been restored.
A fix has been implemented and we will be monitoring the results throughout the weekend.
We're performing emergency maintenance over the next 3 hours. Expect query interruptions between 19:15 - 22:15 UTC.
We are currently investigating reports of degraded performance.
Report: "Degraded Query Performance in US-2 Cloud"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're performing emergency maintenance over the next hour once more to mitigate this issue
We're performing emergency maintenance over the next hour to mitigate this issue
We are currently investigating this issue.
Report: "Degraded Performance in US-2 Cloud"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating reports of degraded performance.
Report: "Degraded Performance on EU Cloud"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating reports of degraded performance.
Report: "[US-1, US-2, EU-1] Scheduled PDF Reports are not functioning"
Last updateThis incident has been resolved.
The US-1, US-2, and EU-1 regions are not currently successfully sending Scheduled PDF Reports. The cause has been identified, and a fix is expected next week. All other searching & alerting is unaffected.
Report: "The rdns() Function Disabled on US-2"
Last updateWe have removed the block on the `rdns()` function at this time.
Performance has been restored with the disabled rdns() function. This status will be resolved when the function is enabled.
The use of the rdns() function is currently disabled for a subset of customers on US-2. This post will be resolved once the function is re-enabled.
Report: "US-2 Cluster Emergency Maintenance: 6th Oct 02:30 to 03:30 UTC"
Last updateThis incident is now resolved.
cluster is back to operational. we're continuously monitoring
A cluster restart was successfully completed. We'll continue monitor
We will perform a server restart as an emergency maintenance during 02:30 to 03:30 UTC We apologize for any disruption, and will endeavor to keep downtime to a minimum
Report: "Degraded Performance on US Cloud"
Last updateAll impact has been confirmed to have been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating reports of degraded performance.
Report: "US Cloud Emergency Maintenance: 30 Sep 23:20 to 1 OCT 01:00 UTC"
Last updateThis incident has been resolved.
We will be undertaking unscheduled maintenance of our US Cloud today from 20:40 to 21:40 UTC. We apologize for any disruption, and will endeavor to keep it to a minimum.
Report: "US Cloud Emergency Maintenance: 27 Sep 20:40 to 22:10 UTC"
Last updateThe maintenance has been completed, and platform has resumed standard functionality.
We are continuing to conduct maintenance, and are extending this maintenance window by 30 minutes, now ending at 22:10 UTC.
We will be undertaking unscheduled maintenance of our US Cloud today from 20:40 to 21:40 UTC. We apologize for any disruption, and will endeavor to keep it to a minimum.
Report: "Degraded Performance on EU Cloud"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently deploying a fix for the issue.
Thank you for your patience while we continue working on a fix for this issue
Queries using the cidr function that include a files argument have now been unblocked. We thank you for your patience while we continue to work on a fix for this issue.
All queries using the cidr function that include a files argument have been blocked while we continue to implement a fix for this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are still investigating degraded performance.
We are currently investigating reports of degraded performance.
Report: "Emergency Maintenance"
Last updateThis incident has been resolved.
We are performing emergency maintenance on the cluster and users may see performance degradation, such as slow queries and delayed ingest.
Report: "Degraded Ingest Performance in US-1"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating degraded log ingest performance.
Report: "US-2 FLTR Cloud Emergency Maintenance: 15:30 to 17:30 UTC"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
US-2 will be under emergency maintenance from 15:30 to 17:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
Report: "Degraded Search Performance"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "Maintenance work for migration on Beta and Mav."
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
Mutations and Queries will be blocked. Alerts, FilterAlerts will not run and scheduled Searches will also be delayed
Report: "Emergency Maintenance on US-1"
Last updateAll maintenance has completed, and performance is within standard expectations.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "EU Cloud Unscheduled Maintenance: September 19 from 18:00 to 19:00 UTC"
Last updateAn unscheduled maintenance was performed between 18:00 to 19:00 UTC. LogScale queries may have been slowed or not completing. In addition, slow host and ingest latency warnings may have been displayed.
Report: "EU Cloud Maintenance"
Last updateThis Maintenance has been cancelled.
Maintenance Starting at 2300 UTC August 29th Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.
Report: "Emergency Maintenance on EU-1"
Last updateThis incident has been resolved.
We are performing emergency maintenance on EU-1
Report: "US-1, US-2, EU-1 FLTR Cloud Emergency maintenance on August 22, 2024 from 20:00 to 21:00 UTC"
Last updateThis incident was resolved 14:20 PST
US-1, US-2, EU-1 FLTR Cloud will be under emergency maintenance on August 22, 2024 from 20:00 to 21:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
Report: "US-1, US-2, EU-1 - Emergency Maintenance - 7PM EST"
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
We will be undertaking an emergency maintenance of US-1, US-2, and EU-1 clouds at 7PM EST. During this time, the UI and Search will be unavailable for 15 to 20 minutes. We apologize for any disruption, and will endeavor to keep it to a minimum.
Report: "Degraded performance on US-2"
Last updateThis incident has been resolved.
Report: "Degraded Performance on EU-1 FLTR"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating reports of degraded performance.
Report: "Degraded Performance on EU Cloud"
Last updatePerformance has remained stable since the issue was corrected.
A fix has been implemented and we are monitoring the results.
We are currently investigating reports of degraded performance.
Report: "The rdns() Function Disabled on US-2"
Last updateThe block has been lifted after an update to the function, and performance is restored.
rdns() function disabled on US-2 The use of the rdns() function is currently disabled for a subset of customers on US-2. This post will be resolved once the function is re-enabled.
Report: "Degraded Performance on EU Cloud"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating reports of degraded performance.
Report: "Degraded Performance on B-04"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating reports of degraded performance.