Helpshift Status
Helpshift Status
Helpshift Service Health
Stay ahead of Helpshift outages
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Helpshift Components
37 components with real-time status monitoring and incident tracking
37 components with real-time status monitoring
and incident tracking
Frequently Asked Questions
Common questions about Helpshift status monitoring and outages
No, Helpshift is operational. All systems are functioning normally with no reported issues.
Set up free automated alerts to get instant notifications via email and Slack when Helpshift goes down or comes back online. Choose from multiple notification channels:
Real-time status monitoring with instant notification delivery via email and Slack integration.
Configure monitoring accountAccess real-time status updates, historical data, and detailed component monitoring information.
Monitor Helpshift's official status page, documentation, and communication channels for company announcements.
Helpshift status levels indicate service health from operational (working normally) to critical (completely down). Here are all possible status levels:
When Helpshift is down, set up alerts for restoration notifications, monitor official updates, and implement backup procedures. Here's what to do during outages:
Configure monitoring to receive immediate notifications when service restoration is complete.
Set up restoration alertsMonitor Helpshift's official communication channels for incident updates, estimated resolution times, and post-incident reports.
Implement backup procedures or alternative service providers to maintain operational continuity during extended outages.
No, Helpshift has been working normally all day. All systems have maintained operational status with no reported issues.
Continuous monitoring system provides real-time status updates and incident detection for all Helpshift infrastructure components.
All monitored services and components have maintained operational status with no reported incidents or performance degradation.
Real-time operational status as of last monitoring check
If Helpshift isn't working for you but shows as operational, try clearing your browser cache, using incognito mode, checking your internet connection, or contacting support. Common troubleshooting steps:
Clear browser cache, cookies, and local storage data for Helpshift
Access Helpshift through incognito/private browsing mode to isolate extension and cache issues
Test alternative network connections or DNS configurations to identify connectivity-specific issues
Temporarily disable browser extensions that may interfere with Helpshift functionality
Contact Helpshift technical support for specialized assistance with persistent access issues
Check this status page, Helpshift's official status page, social media, or set up monitoring alerts to verify if outages are global or local to your connection. Ways to check:
This page provides real-time global status monitoring for all Helpshift services and infrastructure components.
Consult Helpshift's official status page and communication channels for authoritative service status information.
Monitor Helpshift's official social media accounts for real-time incident reports and user community discussions.
Configure automated notifications for instant alerts when service issues are detected or resolved.
Set up monitoring alerts