Heap Status
Heap Status
Heap Service Health
Stay ahead of Heap outages
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Heap Components
12 components with real-time status monitoring and incident tracking
31 components with real-time status monitoring
and incident tracking
Frequently Asked Questions
Common questions about Heap status monitoring and outages
No, Heap is operational. All systems are functioning normally with no reported issues.
Set up free automated alerts to get instant notifications via email and Slack when Heap goes down or comes back online. Choose from multiple notification channels:
Real-time status monitoring with instant notification delivery via email and Slack integration.
Configure monitoring accountAccess real-time status updates, historical data, and detailed component monitoring information.
Monitor Heap's official status page, documentation, and communication channels for company announcements.
Heap status levels indicate service health from operational (working normally) to critical (completely down). Here are all possible status levels:
When Heap is down, set up alerts for restoration notifications, monitor official updates, and implement backup procedures. Here's what to do during outages:
Configure monitoring to receive immediate notifications when service restoration is complete.
Set up restoration alertsMonitor Heap's official communication channels for incident updates, estimated resolution times, and post-incident reports.
Implement backup procedures or alternative service providers to maintain operational continuity during extended outages.
No, Heap has been working normally all day. All systems have maintained operational status with no reported issues.
Continuous monitoring system provides real-time status updates and incident detection for all Heap infrastructure components.
All monitored services and components have maintained operational status with no reported incidents or performance degradation.
Real-time operational status as of last monitoring check
If Heap isn't working for you but shows as operational, try clearing your browser cache, using incognito mode, checking your internet connection, or contacting support. Common troubleshooting steps:
Clear browser cache, cookies, and local storage data for Heap
Access Heap through incognito/private browsing mode to isolate extension and cache issues
Test alternative network connections or DNS configurations to identify connectivity-specific issues
Temporarily disable browser extensions that may interfere with Heap functionality
Contact Heap technical support for specialized assistance with persistent access issues
Check this status page, Heap's official status page, social media, or set up monitoring alerts to verify if outages are global or local to your connection. Ways to check:
This page provides real-time global status monitoring for all Heap services and infrastructure components.
Consult Heap's official status page and communication channels for authoritative service status information.
Monitor Heap's official social media accounts for real-time incident reports and user community discussions.
Configure automated notifications for instant alerts when service issues are detected or resolved.
Set up monitoring alerts