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HackerOne is currently Operational

Last checked 2025-06-14T12:41:52.819Z from HackerOne's official status page

Historical record of incidents for HackerOne

May 22, 2025

Report: "H1 Platform Maintenance"

Last update 2025-05-22T02:00:00.000Z

Scheduled2025-05-22T03:30:00.000Z

We will be undergoing database maintenance. The H1 platform will not be available during this time.

In progress2025-05-22T02:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 29, 2025

Report: "Slack Integrations"

Last update 2025-04-29T20:35:18.729Z

resolved2025-04-29T20:35:18.708Z

This incident has been resolved.

monitoring2025-04-29T19:05:29.562Z

We have implemented a fix and are monitoring

investigating2025-04-29T16:00:02.307Z

We are continuing to investigate the issue and will continue to post updates here. Thank you for your patience, and our apologies for the inconvenience.

investigating2025-04-28T22:15:59.493Z

We are aware that new Slack integrations cannot be set up in H1 and are working on it. Existing integrations are not impacted. We will continue to post updates here. Thank you for your patience.

Apr 28, 2025

Report: "Slack Integrations"

Last update 2025-04-28T22:15:00.000Z

Investigating2025-04-28T22:15:00.000Z

We are aware that new Slack integrations cannot be set up in H1 and are working on it. Existing integrations are not impacted. We will continue to post updates here. Thank you for your patience.

Apr 2, 2025

Report: "Degraded service"

Last update 2025-04-02T15:51:51.965Z

resolved2025-04-02T15:51:51.943Z

The incident has been resolved.

monitoring2025-04-02T15:41:30.163Z

The issue was identified and a fix is in place.

investigating2025-04-02T15:24:28.072Z

We are currently experiencing issues with the HackerOne platform. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

Report: "Degraded service"

Last update 2025-04-02T15:24:00.000Z

Investigating2025-04-02T15:24:00.000Z

We are currently experiencing issues with the HackerOne platform. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

Report: "Slow platform response times"

Last update 2025-04-02T09:39:09.630Z

resolved2025-04-02T09:39:09.592Z

This incident has been resolved.

monitoring2025-04-02T09:14:58.476Z

We've implemented a fix and response times are back to normal. We'll keep monitoring the situation.

identified2025-04-02T08:31:40.543Z

We are currently investigating an issue causing increased response times in our application. Our team is actively working to identify the root cause and restore optimal performance as soon as possible. We appreciate your patience and will provide updates as we learn more.

Apr 1, 2025

Report: "Slow platform response times"

Last update 2025-04-01T15:54:57.168Z

resolved2025-04-01T15:54:57.153Z

This incident has been resolved.

monitoring2025-04-01T14:02:25.780Z

We are continuing to monitor the stability of the platform.

monitoring2025-04-01T12:15:59.320Z

The maintenance mode has been disabled. The issue was identified and mitigated. We are currently monitoring the stability.

investigating2025-04-01T11:46:48.065Z

We are continuing to investigate this issue.

investigating2025-04-01T11:46:32.758Z

We have enabled the maintenance mode and are continuing to investigate the issue.

investigating2025-04-01T11:36:27.952Z

We are currently investigating the issue with slow response time on HackerOne Platform.

Report: "Slow platform response times"

Last update 2025-04-01T11:36:00.000Z

Investigating2025-04-01T11:36:00.000Z

We are currently investigating the issue with slow response time on HackerOne Platform.

Mar 24, 2025

Report: "Degraded Service"

Last update 2025-03-24T18:41:20.864Z

resolved2025-03-24T18:16:52.000Z

This incident has been resolved.

investigating2025-03-24T17:52:40.401Z

We're investigating reports of pages failing to load.

Report: "Degraded Service"

Last update 2025-03-24T18:16:00.000Z

Resolved2025-03-24T18:16:00.000Z

This incident has been resolved.

Investigating2025-03-24T17:52:00.000Z

We're investigating reports of pages failing to load.

Mar 19, 2025

Report: "Degraded Performance"

Last update 2025-03-19T18:54:19.891Z

resolved2025-03-19T18:54:19.876Z

This incident has been resolved.

investigating2025-03-19T17:52:52.829Z

We are continuing to investigate this issue.

investigating2025-03-19T17:50:07.458Z

We are currently experiencing issues with the HackerOne platform and integrations. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

Report: "Degraded Performance"

Last update 2025-03-19T18:54:00.000Z

Resolved2025-03-19T18:54:00.000Z

This incident has been resolved.

Update2025-03-19T17:52:00.000Z

We are continuing to investigate this issue.

Investigating2025-03-19T17:50:00.000Z

We are currently experiencing issues with the HackerOne platform and integrations. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

Feb 26, 2025

Report: "Degraded Platform Performance"

Last update 2025-02-26T17:34:37.556Z

resolved2025-02-26T17:34:37.537Z

We've applied a fix and it appears to have resolve this issue. We'll continue to monitor for any changes. Thanks for your patience on this.

investigating2025-02-26T17:15:16.076Z

We are currently seeing degraded performance on the platform. We are investigating and will have an update soon.

Feb 13, 2025

Report: "Slack Integrations disconnect"

Last update 2025-02-13T16:25:08.194Z

resolved2025-02-13T16:25:08.178Z

This incident has been resolved.

monitoring2025-02-07T11:14:36.759Z

Summary: We have identified the root cause of the issue and successfully deployed a fix. However, to fully restore functionality, additional actions are required, which have been detailed in the email sent to the affected customers. Thank you for your patience, and our apologies for the inconvenience.

monitoring2025-02-06T15:23:54.318Z

Summary: Slack integration with HackerOne is not working. Existing channels will not receive updates on HackerOne reports and users will not be updated about report changes via the Slack integration Status: We have fixed the issue for new integrations and new Slack + HackerOne integrations will work but existing integrations/slack channels are still not functional Next Steps: HackerOne is investigating whether existing integrations/channels can be restored. We should have another update in the next couple of hours. Thank you for your patience and our apologies for the inconvenience.

monitoring2025-02-06T10:45:52.509Z

The issue has been identified, resolved, and Slack integrations can be set up again. Some Slack integrations are still disconnected and we're currently investigating if it's possible to restore these.

investigating2025-02-06T09:22:52.200Z

We've identified several Slack integration being disconnected. We're currently investigating the issue.

Feb 1, 2025

Report: "Degraded service"

Last update 2025-02-01T14:42:22.881Z

resolved2025-02-01T14:42:22.808Z

HackerOne has recovered and is operating normally.

investigating2025-02-01T14:41:55.374Z

Some HackerOne services are not working as expected. We are investigating the issue.

Report: "Degraded service"

Last update 2025-02-01T10:21:01.523Z

resolved2025-02-01T10:20:59.640Z

HackerOne has recovered and is operating normally.

investigating2025-02-01T10:20:24.748Z

Some HackerOne services are not working as expected. We are investigating the issue.

Report: "Unable to create new integration authentications"

Last update 2025-02-01T00:21:27.527Z

resolved2025-02-01T00:21:27.510Z

We have identified the problem and a fix has been applied. New authentication creation via integration is working correctly. Thank you for your patience during this time.

identified2025-01-31T19:52:51.041Z

We wanted to send an update and let you know that we are continuing to work with our Integration partner to resolve the issue. Again, thank you for your patience while we work to resolve this.

identified2025-01-30T16:56:48.254Z

We are continuing to work with our Integration partner to resolve the issue. Thank you for your patience and our apologies for the inconvenience

identified2025-01-29T10:56:53.720Z

We are continuing to work on a fix for this issue.

identified2025-01-29T10:55:21.472Z

We have identified a potential issue with our integration unable to create new authentications. Our engineering team has been alerted and is actively investigating with our integration partner to resolve the issue. We will update as soon as we have more information.

Jan 27, 2025

Report: "Degraded service"

Last update 2025-01-27T08:49:24.319Z

resolved2025-01-27T08:49:24.263Z

HackerOne has recovered and is operating normally.

investigating2025-01-27T08:48:53.168Z

Some HackerOne services are not working as expected. We are investigating the issue.

Dec 9, 2024

Report: "Outage on H1 Integrations"

Last update 2024-12-09T08:21:00.600Z

resolved2024-12-09T08:19:56.824Z

The issue was fixed. H1 integrations have been restored.

identified2024-12-09T07:55:51.000Z

Root cause was identified and we are working on a fix.

investigating2024-12-09T07:11:46.000Z

Some H1 Integrations are not working as expected

Dec 5, 2024

Report: "Degraded API service"

Last update 2024-12-05T12:56:13.243Z

resolved2024-12-05T12:45:00.000Z

H1 API has recovered and is operating normally.

investigating2024-12-05T12:43:53.000Z

H1 API service is not working as expected. We are investigating the issue.

Dec 2, 2024

Report: "Reports are failing to load"

Last update 2024-12-02T22:08:18.005Z

resolved2024-12-02T14:30:13.000Z

This incident has been resolved.

monitoring2024-12-02T13:19:37.296Z

The issue has been resolved; reports are loading again. We're monitoring the situation.

investigating2024-12-02T12:50:41.802Z

Some reports in the inbox are failing to load; the issue is under investigation

Report: "Degraded service"

Last update 2024-12-02T13:18:54.561Z

resolved2024-12-02T13:18:54.503Z

HackerOne has recovered and is operating normally.

investigating2024-12-02T13:16:54.504Z

Some HackerOne services are not working as expected. We are investigating the issue.

Report: "Degraded API service"

Last update 2024-12-02T13:18:54.253Z

resolved2024-12-02T13:18:54.188Z

H1 API has recovered and is operating normally.

investigating2024-12-02T13:17:52.617Z

H1 API service is not working as expected. We are investigating the issue.

Nov 26, 2024

Report: "Degraded API service"

Last update 2024-11-26T11:15:36.625Z

resolved2024-11-26T10:57:12.000Z

This incident has been resolved.

investigating2024-11-26T10:49:52.849Z

H1 API service is not working as expected. We are investigating the issue.

Nov 25, 2024

Report: "Degraded API service"

Last update 2024-11-25T15:18:56.549Z

resolved2024-11-25T15:18:56.479Z

H1 API has recovered and is operating normally.

investigating2024-11-25T12:03:53.633Z

H1 API service is not working as expected. We are investigating the issue.

Nov 22, 2024

Report: "Degraded API service"

Last update 2024-11-22T14:54:22.913Z

resolved2024-11-22T14:54:22.895Z

This incident has been resolved.

investigating2024-11-22T13:53:53.324Z

H1 API service is not working as expected. We are investigating the issue.

Report: "Degraded API service"

Last update 2024-11-22T14:00:56.568Z

resolved2024-11-22T14:00:56.525Z

H1 API has recovered and is operating normally.

investigating2024-11-22T13:53:53.586Z

H1 API service is not working as expected. We are investigating the issue.

Nov 4, 2024

Report: "Degraded Performance"

Last update 2024-11-04T19:28:11.159Z

resolved2024-11-04T19:28:11.140Z

Performance has returned to acceptable parameters

monitoring2024-11-04T19:12:37.000Z

The platform's performance is back to normal. We are monitoring the situation.

investigating2024-11-04T18:21:16.109Z

We've observed some degraded performance on the application. We're investigating currently.

Oct 27, 2024

Report: "Degraded API service"

Last update 2024-10-27T22:42:51.389Z

resolved2024-10-27T21:49:53.451Z

H1 API has recovered and is operating normally.

investigating2024-10-27T21:22:59.688Z

H1 API service is not working as expected. We are investigating the issue.

Oct 17, 2024

Report: "Missed crypto wallet batch for today, Oct 16 - fixed for tomorrow"

Last update 2024-10-17T23:19:51.227Z

resolved2024-10-17T23:19:51.211Z

Confirmed that both batches today were successful.

monitoring2024-10-17T03:33:51.949Z

A fix has been implemented and we are monitoring the results.

investigating2024-10-17T03:33:27.210Z

We identified an issue with the general release of crypto wallet payouts where either the legacy Coinbase batch would go out, or the wallet-based batch, but not both. We fixed the scheduling conflict and tomorrow both batches should be paid as usual - Coinbase at 2230 UTC, and wallets at 2300 UTC. We apologize for the inconvenience!

Oct 1, 2024

Report: "Degraded performance"

Last update 2024-10-01T17:36:21.588Z

resolved2024-10-01T17:36:21.574Z

This incident has been resolved.

monitoring2024-10-01T17:11:53.935Z

A fix has been implemented and we have been monitoring the situation closely.

identified2024-10-01T14:45:17.803Z

The issue has been identified and a fix is being implemented.

investigating2024-10-01T14:32:04.150Z

We are continuing to investigate this issue.

investigating2024-10-01T14:08:32.543Z

We are currently investigating an incident that is causing degraded performance on the hackerone.com platform.

Sep 23, 2024

Report: "Degraded platform performance"

Last update 2024-09-23T15:34:42.724Z

resolved2024-09-23T15:34:42.711Z

This incident has been resolved.

monitoring2024-09-23T15:02:06.314Z

We deployed a fix to improve performance and get platform latency back to normal levels. We're monitoring the situation.

identified2024-09-23T14:13:34.521Z

We're seeing increased platform latency. The issue has been identified and a fix is pending to be deployed. We'll keep you posted.

investigating2024-09-23T14:12:44.679Z

We are currently investigating this issue.

Sep 18, 2024

Report: "Degraded service"

Last update 2024-09-18T08:28:53.036Z

resolved2024-09-18T08:28:52.976Z

HackerOne has recovered and is operating normally.

investigating2024-09-18T08:27:23.396Z

Some HackerOne services are not working as expected. We are investigating the issue.

Aug 29, 2024

Report: "Degraded API service"

Last update 2024-08-29T08:27:54.604Z

resolved2024-08-29T08:27:54.532Z

H1 API has recovered and is operating normally.

investigating2024-08-29T07:56:52.797Z

H1 API service is not working as expected. We are investigating the issue.

Aug 15, 2024

Report: "Degraded API service"

Last update 2024-08-15T02:49:53.397Z

resolved2024-08-15T02:49:53.335Z

H1 API has recovered and is operating normally.

investigating2024-08-15T02:17:56.011Z

H1 API service is not working as expected. We are investigating the issue.

Jul 16, 2024

Report: "Degraded API service"

Last update 2024-07-16T04:14:01.606Z

resolved2024-07-16T04:14:01.478Z

H1 API has recovered and is operating normally.

investigating2024-07-16T03:43:53.726Z

H1 API service is not working as expected. We are investigating the issue.

Jul 3, 2024

Report: "Degraded service"

Last update 2024-07-03T00:06:57.364Z

resolved2024-07-03T00:06:57.308Z

HackerOne has recovered and is operating normally.

investigating2024-07-03T00:06:29.772Z

Some HackerOne services are not working as expected. We are investigating the issue.

May 31, 2024

Report: "Degraded API service"

Last update 2024-05-31T09:05:52.454Z

resolved2024-05-31T09:05:52.401Z

H1 API has recovered and is operating normally.

investigating2024-05-31T09:04:52.090Z

H1 API service is not working as expected. We are investigating the issue.

Report: "Degraded API service"

Last update 2024-05-31T08:39:33.784Z

resolved2024-05-31T08:39:33.729Z

H1 API has recovered and is operating normally.

investigating2024-05-31T08:35:56.533Z

H1 API service is not working as expected. We are investigating the issue.

Apr 23, 2024

Report: "Degraded API service"

Last update 2024-04-23T03:37:29.302Z

resolved2024-04-23T03:37:29.232Z

H1 API has recovered and is operating normally.

investigating2024-04-23T02:46:47.559Z

H1 API service is not working as expected. We are investigating the issue.

Apr 18, 2024

Report: "Degraded email service"

Last update 2024-04-18T18:45:31.887Z

resolved2024-04-18T18:45:31.871Z

This incident has been resolved.

monitoring2024-04-18T18:44:26.827Z

A fix has been implemented and we are monitoring the results.

investigating2024-04-18T18:36:33.691Z

We're currently experiencing a service outage for our email service. Email delivery might be delayed.

Apr 13, 2024

Report: "Degraded API service"

Last update 2024-04-13T19:47:54.696Z

resolved2024-04-13T19:47:54.636Z

H1 API has recovered and is operating normally.

investigating2024-04-13T19:15:52.360Z

H1 API service is not working as expected. We are investigating the issue.

Apr 10, 2024

Report: "Degraded service"

Last update 2024-04-10T17:43:56.453Z

resolved2024-04-10T17:43:56.394Z

HackerOne has recovered and is operating normally.

investigating2024-04-10T17:42:59.495Z

Some HackerOne services are not working as expected. We are investigating the issue.

Report: "Degraded service"

Last update 2024-04-10T13:08:56.613Z

resolved2024-04-10T13:08:56.554Z

HackerOne has recovered and is operating normally.

investigating2024-04-10T13:07:57.924Z

Some HackerOne services are not working as expected. We are investigating the issue.

Apr 8, 2024

Report: "We are currently experiencing problems with report assignments"

Last update 2024-04-08T15:22:24.983Z

resolved2024-04-08T15:22:24.967Z

This incident has been resolved.

identified2024-04-08T15:02:59.332Z

We are currently experiencing problems with report assignment. A fix for this issue is in the works and will be deployed shortly.

Mar 14, 2024

Report: "Update to the INR payment situation: Only HDFC Bank is affected for currency payments"

Last update 2024-03-14T21:23:35.878Z

resolved2024-03-13T12:00:00.000Z

As an update to the previous incident regarding paying bounties in INR: only HDFC Bank is affected (other spellings include using "Ltd" or "Limited"). However, hackers with this bank will still want to consider alternate payout options as it is unclear how long this restriction will last as we have experienced problems paying to the particular bank in the past. We are adding additional automation to help us notify you as soon as service to this bank is possible again. Thank you for your patience!

Mar 12, 2024

Report: "Bank transfer provider currently not supporting payouts to INR currency"

Last update 2024-03-12T03:15:41.883Z

resolved2024-03-12T03:15:41.868Z

Affected users have been notified directly of the issue.

investigating2024-03-12T03:15:09.030Z

Affected users have been notified directly of the issue.

investigating2024-03-11T15:10:27.000Z

Bank transfer provider currently not supporting payouts for INR currency: We don't have a date for resolution, so are considering it to be indefinite until told otherwise. Users will need to select a new payout preference, where USD Priority is still an option where your bank supports it. We will remove this update once we have contacted affected users and removed the option from the platform.

Mar 5, 2024

Report: "Slow platform response times"

Last update 2024-03-05T18:01:33.139Z

resolved2024-03-05T18:01:33.109Z

We are seeing platform response times recover.

investigating2024-03-05T17:01:01.854Z

We're investigating slow platform response times.

Mar 1, 2024

Report: "HackerOne is experiencing intermittent issues"

Last update 2024-03-01T13:46:41.214Z

resolved2024-03-01T13:46:41.199Z

This incident has been resolved.

monitoring2024-03-01T12:28:32.543Z

A fix has been implemented and we are monitoring the results.

investigating2024-03-01T10:21:27.691Z

We are continuing to investigate this issue.

investigating2024-03-01T10:19:10.585Z

Some HackerOne services are not working as expected. We advise users to clear their cache in case issues are encountered.

Feb 29, 2024

Report: "Degraded API service"

Last update 2024-02-29T13:25:26.862Z

resolved2024-02-29T13:25:26.802Z

H1 API has recovered and is operating normally.

investigating2024-02-29T13:25:14.367Z

H1 API service is not working as expected. We are investigating the issue.

Feb 27, 2024

Report: "Degraded service"

Last update 2024-02-27T00:40:00.970Z

resolved2024-02-27T00:40:00.918Z

HackerOne has recovered and is operating normally.

investigating2024-02-27T00:38:55.956Z

Some HackerOne services are not working as expected. We are investigating the issue.

Report: "Degraded API service"

Last update 2024-02-27T00:40:00.726Z

resolved2024-02-27T00:40:00.677Z

H1 API has recovered and is operating normally.

investigating2024-02-27T00:38:25.363Z

H1 API service is not working as expected. We are investigating the issue.

Feb 26, 2024

Report: "Degraded API service"

Last update 2024-02-26T23:59:57.644Z

resolved2024-02-26T23:59:57.510Z

H1 API has recovered and is operating normally.

investigating2024-02-26T23:59:23.501Z

H1 API service is not working as expected. We are investigating the issue.

Report: "Degraded service"

Last update 2024-02-26T23:59:28.585Z

resolved2024-02-26T23:59:28.481Z

HackerOne has recovered and is operating normally.

investigating2024-02-26T23:58:53.316Z

Some HackerOne services are not working as expected. We are investigating the issue.

Report: "Degraded API service"

Last update 2024-02-26T23:55:59.120Z

resolved2024-02-26T23:55:59.070Z

H1 API has recovered and is operating normally.

investigating2024-02-26T23:55:30.384Z

H1 API service is not working as expected. We are investigating the issue.

Feb 19, 2024

Report: "Degraded service"

Last update 2024-02-19T13:21:28.930Z

resolved2024-02-19T13:21:27.591Z

HackerOne has recovered and is operating normally.

investigating2024-02-19T13:19:54.921Z

Some HackerOne services are not working as expected. We are investigating the issue.