Is GreenFlux Down Right Now? Check if there is a current outage ongoing.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Customers,We need to organize a last-minute maintenance window.This is to renew the validity of our API with Tesla.During that period, drivers will not be able to add EV cards in their Tesla app.We expect the maintenance to be shorter than announced.Apologies for the inconvenience

The incident is resolved. Tele2 and our development team are working on Root Cause Analysis. It will be shared as soon as possible

The issue was mitigated on Tele2 side. Chargers are being reconnected.

Dear customer,We are investigating a partial degradation of network.We are in contact with Tele2 to sort out the situation.

The incident is resolved. Tele2 and our development team are working on Root Cause Analysis. It will be shared as soon as possible

The issue was mitigated on Tele2 side. Chargers are being reconnected.

Dear customer, We are investigating a partial degradation of network. We are in contact with Tele2 to sort out the situation.

This incident has been resolved. We will clarify internally how to avoid this issue in the future.

We currently have issues with session authorization. The root cause has been found and we are focus now on solving the problem.

This incident has been resolved.

We are continuing to monitor for any further issues.

We identified 504 Gateway Timeout timeout errors and resolved the incident. Monitoring is ongoing.

Dear Customers, The issue has been fixed We will work on the incident report and update it in the support portal

We believe that the issue is mitigated. The load on our platform is getting slowly back to normal and you will soon stop experiencing issues using the EvPortal. We are still closely monitoring.

Dear customers, We are currently facing a system issue that can impact portal login and charger communication. Our team is currently investigating the issue.

This issue has been fixed and the API is working as expected now

We are having some issue on our charge assist API. Our technical team is currently investigating.

Dear Customers, The issue is now resolved. We had an overload of requests from a partner that put a lot of stress on our platform. We scaled up our resources in order to manage this overload. The platform is now fully functional again.

Dear Customers, You might be experiencing delays using EvPortal We are currently focused to identify and solve this issue Kind regards,

Dear customers, Our partner Tele2 restored the network. Greenflux will monitor the charger reconnections

Dear customers, Our partner Tele2 provided an update -------------------------------------- Tele2's signaling vendor is nearing the completion of Swedish SIM range unblocking and will afterwards switch focus to recovering the full LTE service availability. We are currently observing success rate for 2g/3G network registration at 100%, 98% success rate on 2g/3g/4g data session requests and 98% success rate for regular voice. Due to the complex nature of this process an ETA for the completion of it is still unavailable. -------------------------------------- We will keep you updated

Dear customers, Our partner Tele2 provided an update -------------------------------------- The Core Team has implemented the changes. The vendor and the responsible internal Tele2 team have stabilized the signaling links and are now unblocking the traffic. Together, they are gradually unblocking the affected ranges. An ETA for the completion of the unblocking process is still being analyzed, as the speed of unblock is dependent on device behavior. -------------------------------------- We will keep you updated

Dear customers, Our partner Tele2 is having technical difficulties with keeping our charger connected to the backend. If you are not using tele2 Sim Cards, you are not impacted. ----------------------- Internal Core Team is making changes to the indentified cause. Meanwhile representatives from our vendor and responsible internal Tele2 team are stabilizing the signaling links to be ready to accept the currently still blocked traffic. These checks are necessary to avoid overloading both vendor and Tele2 network infrastructure. An ETA for the unblocking is currently unavailable. ------------------------ We will keep you updated

This incident has been resolved.

The issue has been identified and a fix will be released within a couple of hours.

We are investigating an issue related to tariff selection in the EvPortal We will keep you posted on our investigation and resolution

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the situation.

We are currently investigating this issue.

You should now have full access to the portal. Some additional resources we deployed stabilized the system, and all instances appear to be functioning again. It is too early in the investigation to pinpoint the exact reason of this issue; therefore we will produce an incident report later on

We are currently investigating an issue that affect our Portal. We will keep you updated as soon as we have more details

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved at 17.55 (CEST)

We would like to inform you of an issue we currently encounter. Our messaging to charger is impacted. It is not possible to send any request to chargers.

Today between approximately 05:12 and 08:45 CEST (local Amsterdam time) both DNS servers were not operational. In that period no chargers on the private network using this DNS server were able to resolve IP addresses. A manual restart was necessary to get this functionality up again.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing delays in our system due to a sudden heavy load It is currently under investigation, and we will keep you posted

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Dear Customers, It seems that our support phone system is not functional. Please send us e-mails if you need to contact us, we are continuously monitoring incoming e-mails. We are investing this issue and will keep you updated.

This incident has been resolved, it was due to a high data traffic on our platform from 11am to 2.15pm. The effect was delays in saving object in our platform.

Saving entities is currently slow Investigation are on-going to understand the impact and find a quick resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue, that results in missing QR code URLs and as well remote commands on a charger in evPortal (start transaction / hard reset etc.) having errors.

This incident has been resolved.

The issue has been identified (OCPI Session messages stopped/delayed) and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved, all messages are caught up since 12:26 CET.

The issue has been identified and a fix has been implemented. A core service was afftected and caused OCPP messages to be delayed.

This incident has been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.