Granicus System

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Historical record of incidents for Granicus System

Report: "Granicus Issue Notification: govService Host Compliance- US Region"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService Host Compliance US region. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService Host Compliance Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService SmartGov"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService SmartGov"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Dynamics"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService GovQA"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService Host Compliance"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService Host Compliance. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService Host Compliance Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Core"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: Simpleview"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting Simpleview - Book > Direct. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Simpleview - Book > Direct Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService UK"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings IQM2"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings IQM2. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings IQM2 Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService OneView Dynamics"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService OneView Core"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService GovQA"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: Swagit Social Media Live Video Streaming"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting Swagit Social Media Live Video Streaming and RTMP recording for a subset of users. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Swagit Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService GovQA"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Simpleview CRM and Extranet Service Outage"

Last update
investigating

We are investigating an issue that impacts access to Simpleview CRM and Extranets.

Report: "Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)"

Last update
identified

We are continuing to work on a fix for this issue.

identified

We have identified the issue and are currently working on implementing a resolution

Report: "Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)"

Last update
investigating

We are continuing to investigate this issue.

investigating

TMS sends are functioning as expected; customers may encounter issues when attempting to access reporting

Report: "Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Targeted Messaging Service (TMS) Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService GovQA"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Core"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govDelivery EngagementHQ"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govDelivery Communications Cloud"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Granicus Engineering teams have determined this is only affecting transactional messages for a subset of our customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: [ EngagementHQ (Bang the Table) + Partial]"

Last update
resolved

This incident has been resolved.

investigating

Granicus Engineering teams are currently investigating [EHQ sites not loading]. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Engagement HQ (Bang the Table)] Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Dynamics"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings Legistar"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings Legistar. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govMeetings Legistar If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Legistar Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: GovQA"

Last update
resolved

This incident has been resolved.

investigating

Granicus teams are investigating customer reports of errors in GovQA when performing specific navigation between request "Views". Granicus teams have initiated a fix for the error and are now monitoring the issue to ensure it's resolved.

Report: "Granicus Issue Notification: govService UK"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "GovQA Database servicing some GovQA customers is down. GovQA is not working for these customers."

Last update
identified

GovQA is down for some customers. We are working on resolving this issue.

Report: "Granicus Issue Notification: govService UK"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification - Upcoming govAccess Vision – June Monthly Software Release"

Last update
resolved

We would like to inform you that the govAccess Vision Monthly Software Release for June will be shared with you soon. This release includes important updates, enhancements, and Bug fixes aimed at improving the overall functionality and user experience of the platform. Please stay tuned, as we will be providing the release notes and relevant documentation to help you understand the changes and prepare accordingly. Thank you for your continued collaboration.

Report: "GovAccess Vision Password Access Emails"

Last update
resolved

You may have recently received a password reset email from support@granicus.com. We want to assure you that this message is legitimate and part of a planned update to our support process. As we phase out the use of Intercom, we are transitioning support communications and case management to the Granicus Support Portal in Salesforce. The password reset email was sent to all client contacts to help you activate or access your account in the new portal. This change will allow you to: • Submit and track support cases more efficiently • View case history and updates in one centralized location • Communicate directly with our support team through the portal If you have any questions or need assistance accessing your account, please don’t hesitate to reach out to our team. Support@granicus.com Login If you have additional questions regarding this email or the Granicus Customer Support Portal please contact us at support@granicus.com. To change your password, please visit support.granicus.com/login Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Core"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings Archive Video"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Archive Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Archive Video Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings Peak"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Peak. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Peak Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings MediaManager and Live Video"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video and MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video, MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService OneView Core"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govDelivery EngagementHQ"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings InSite"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Insite Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings iLegislate"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings iLegislate. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings MediaManager"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Simpleview CMS Experiencing Image Loading Delays"

Last update
investigating

We are currently experiencing delays affecting Simpleview CMS causing images to load slowly and are diligently working towards a solution. There is no action needed from you at this time, but please check back to this page for updates as we resolve this issue. We apologize for the inconvenience and thank you for your patience.

Report: "Granicus Issue Notification: govService OneView Dynamics"

Last update
investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings & GovQA Ashburn"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

Granicus Engineering teams continue to investigate the issue affecting govMeetings and GovQA applications. govDelivery Staging issue has now been resolved. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govMeetings, GovQA Thank you, Granicus Customer Support

investigating

Granicus Engineering teams continue to investigate an issue with accessing govMeetings, govDelivery Staging and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govMeetings, govDelivery Staging and GovQA Thank you, Granicus Customer Support

investigating

Granicus Engineering teams continue to investigate an issue with accessing govMeeting and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govMeetings Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings & GovQA Ashburn"

Last update
Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

We are continuing to work on a fix for this issue.

Identified

The issue has been identified and a fix is being implemented.

Update

Granicus Engineering teams continue to investigate the issue affecting govMeetings and GovQA applications. govDelivery Staging issue has now been resolved. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govMeetings, GovQAThank you,Granicus Customer Support

Update

Granicus Engineering teams continue to investigate an issue with accessing govMeetings, govDelivery Staging and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govMeetings, govDelivery Staging and GovQAThank you,Granicus Customer Support

Update

Granicus Engineering teams continue to investigate an issue with accessing govMeeting and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govMeetingsThank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings MediaManagerUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

Granicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience. Product: govService UK LIM14 If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

Granicus Engineering teams have identified the issue affecting govService UK LIM14. The system is now back to normal and our teams will monitor the situation to ensure it is fully resolved. Product: govService UK LIM14 Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
Resolved

Granicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience.Product: govService UK LIM14If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Monitoring

Granicus Engineering teams have identified the issue affecting govService UK LIM14. The system is now back to normal and our teams will monitor the situation to ensure it is fully resolved.Product: govService UK LIM14Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService UKUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings iLegislate"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings iLegislate. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings iLegislate. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings iLegislate"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings iLegislate. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings iLegislate. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings iLegislateUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "EngagementHQ US Scheduled Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update

We will be undergoing scheduled maintenance during this time.

Scheduled

On Tuesday, 3rd June at 00:30AM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours

Report: "EngagementHQ CA Scheduled Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update

We will be undergoing scheduled maintenance during this time.

Scheduled

On Monday, 2nd June at 10:30PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours

Report: "EngagementHQ UK & EU Scheduled Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

On Monday, 2nd June at 8:30PM MST, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours

Report: "Granicus Issue Notification: govService OneView Core"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govDelivery Communications Cloud"

Last update
resolved

This incident has been resolved.

investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings MediaManager"

Last update
resolved

This incident has been resolved and performance and access should be back to normal.

identified

An update has been made and customers should be seeing an improvement in access and performance.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

Granicus Engineering teams have identified and are currently working to resolve an issue impacting logins and general performance for govMeetings MediaManager and associated products. An update has been made and customers should be seeing an improvement in access and performance. Product: govMeetings MediaManager, Peak, Legistar Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Core"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService OneView CoreUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "Granicus Issue Notification: govService UK - LIM14 Issues"

Last update
resolved

Granicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience. Product: govService UK LIM14 If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

Granicus Engineering teams have identified the issue affecting LIM14. A resolution has been applied and the system is now returning to normal processing. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govService LIM14 Thank you, Granicus Customer Support

investigating

Granicus Engineering teams continue to investigate the issue with Integrations and Lookups on LIM14. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govService UK - LIM14 Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK - LIM14 . Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK - LIM14 Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govDelivery Communications Cloud"

Last update
Resolved

This incident has been resolved.

Investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery Communications CloudUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings MediaManager"

Last update
Resolved

This incident has been resolved and performance and access should be back to normal.

Update

An update has been made and customers should be seeing an improvement in access and performance.

Update

We are continuing to work on a fix for this issue.

Identified

The issue has been identified and a fix is being implemented.

Investigating

Granicus Engineering teams have identified and are currently working to resolve an issue impacting logins and general performance for govMeetings MediaManager and associated products. An update has been made and customers should be seeing an improvement in access and performance. Product: govMeetings MediaManager, Peak, LegistarUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "Granicus Issue Notification: govDelivery EngagementHQ"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

A fix has been implemented, and we are monitoring the results

investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK - LIM14 Issues"

Last update
Resolved

Granicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience.Product: govService UK LIM14If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Monitoring

Granicus Engineering teams have identified the issue affecting LIM14. A resolution has been applied and the system is now returning to normal processing. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govService LIM14Thank you,Granicus Customer Support

Update

Granicus Engineering teams continue to investigate the issue with Integrations and Lookups on LIM14. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govService UK - LIM14Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK - LIM14 . Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService UK - LIM14Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "EngagementHQ ANZ Scheduled Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

On Monday, June 2nd 2025, at 4:30AM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2hours

Report: "May 2025 Linux Patching-govD EHQ"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.Please note: This maintenance does not include any product update or changes

Report: "May 2025 Linux Patching - PRD environment"

Last update
Completed

The scheduled maintenance has been completed.

Update

We will be undergoing scheduled maintenance during this time.

Scheduled

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.Please note: This maintenance does not include any product update or changes

Report: "Granicus Issue Notification: govDelivery EngagementHQ"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Monitoring

A fix has been implemented, and we are monitoring the results

Investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery EngagementHQUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "govMeetings Standard Monthly Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.Please note: this maintenance does not include any product updates or changes.

Report: "Granicus Issue Notification: Integrations - govDelivery, govAccess, govMeetings"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: Integrations - govDelivery, govAccess, govMeetings If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Integrations - govDelivery, govAccess, govMeetings Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: Integrations - govDelivery, govAccess, govMeetings"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. We apologize for any inconvenience this service issue may have caused and thank you for your patience.Product: Integrations - govDelivery, govAccess, govMeetingsIf you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: Integrations - govDelivery, govAccess, govMeetingsUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Dynamics"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Dynamics. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Dynamics"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Dynamics. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService OneView DynamicsUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "EngagementHQ UK Scheduled Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

On Tuesday, May 27th 2025, at 10PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 30 minutes

Report: "Granicus Issue Notification: govDelivery EngagementHQ"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

identified

Granicus Engineering teams have identified & restoring the issue impacting a subset of govDelivery EngagementHQ customers. Our teams are working closely with the impacted customers on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: [govDelivery EngagementHQ]"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting [PRODUCT + ISSUE]. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: [GOVSUITE + PRODUCT] If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

Granicus Engineering teams have identified & restoring the issue impacting a subset of govDelivery EngagementHQ customers. Our teams are working closely with the impacted customers on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support Naem Sheikh Current status -- Identified & Restoring

Report: "govService Host Compliance - Scheduled Maintenance - Monday, 26th May 2025"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Granicus technical teams will be performing system maintenance and upgrades in our Staging environment for the Host Compliance application. We are upgrading the Host Compliance database instance from RDS to Aurora. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.

Report: "Granicus Issue Notification: [govDelivery EngagementHQ]"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting [PRODUCT + ISSUE]. We apologize for any inconvenience this service issue may have caused and thank you for your patience.Product: [GOVSUITE + PRODUCT]If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Update

We are continuing to investigate this issue.

Update

We are continuing to investigate this issue.

Investigating

Granicus Engineering teams have identified & restoring the issue impacting a subset of govDelivery EngagementHQ customers. Our teams are working closely with the impacted customers on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you,Granicus Customer SupportNaem Sheikh Current status -- Identified & Restoring

Report: "govService Release UK 26th May 2025"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We are making some back-end changes to maintain database integrity.While we do this work, please expect that your site will either be fully in maintenance mode or may experience some unpredictable down time between 2:30a and 8:30a BST, 26th May, 2025.You can review the release notes detail at https://support.granicus.com/s/article/govService-Releases-May-22-26-2025?language=en_USNo action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.Thank you,Granicus Customer Support

Report: "Swagit Video And MediaManager Archive Video Playback Issue"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

Granicus Engineering teams are currently investigating an issue impacting the playback of some Swagit and Granicus MediaManager archived videos. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings - MediaManager and Swagit Archive Video Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Swagit Video And MediaManager Archive Video Playback Issue"

Last update
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

Granicus Engineering teams are currently investigating an issue impacting the playback of some Swagit and Granicus MediaManager archived videos. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings - MediaManager and Swagit Archive VideoUpdates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "GovQA Release 25.5"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

GovQA will be pushing our 25.5 release to production. During the release, performance may seem slow and some parts of the application may be unavailable for short periods of time.

Report: "Granicus Issue Notification: govService OneView Core"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

identified

Cause identified, restoration in progress.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService OneView Dynamics"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting a subset of govService OneView Dynamics customers. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting a subset of govService OneView Dynamics customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings OneMeeting PrimeGovUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Scheduled Maintenance for our server provider for Simpleview Products"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Databank Network Engineers (Simpleview's data server host) will be performing firmware upgrades to the infrastructure switches on May 22, 2025 1:00 AM EDT to 5:00 AM EDT. Please expect brief delays and outages while switches are rebooting. We appreciate your patience as our provider performs this maintenance to deliver a more robust, secure, and scalable platform.

Report: "Granicus Issue Notification: govMeetings Legistar"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings Legistar. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Legistar Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS) - Stage"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS) - Stage. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Targeted Messaging Service (TMS) - Stage Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings Legistar"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings Legistar. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings LegistarUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS) - Stage"

Last update
Resolved

Granicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS) - Stage. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery Targeted Messaging Service (TMS) - StageUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer SupportUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings Live Video"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings Live Video. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings OneMeeting"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

Granicus Engineering teams have identified an issue impacting OneMeeting which was causing errors viewing tasks. Our team has implemented a fix to resolve the issue and are actively monitoring the situation. Product: govMeetings OneMeeting. Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

investigating

Granicus Engineering teams continue to investigate the issue impacting govMeetings OneMeeting PrimeGov. Our teams will provide updates on this issue until it is fully resolved. Product: govMeetings OneMeeting Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings (Canada) - Peak, Legislate and LiveManager- Web getting 503 errors"

Last update
resolved

This incident has been resolved.

investigating

Granicus Engineering teams are currently investigating post release issue related to 503 error and intermittent outage. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: GOVSUITE - govMeetings (Peak Minutes, Legislate, LiveManager- Web) Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Core"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

The performance degradation for a subset of customers on govService UK has been fixed and we're monitoring the results.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov - Issues with emails"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting email service for govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

Granicus Engineering teams have identified an issue impacting OneMeeting which causing errors when sending emails. Our team has made updates to the OneMeeting email service to resolve the issue and are actively monitoring the situation. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings OneMeeting - Site Performance"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting site performance for govMeetings OneMeeting. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

Granicus Engineering teams have identified an issue impacting site performance for Granicus GovMeetings OneMeeting Product, and you may notice intermittent slowness issue. Our team has made updates to the OneMeeting service to resolve the issue and are actively monitoring the situation. Product: govMeetings OneMeeting Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you for your patience as we work through this!

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings OneMeeting - Issues with Emails"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

monitoring

May 5, 2025 6:14PM -04 [Monitoring] Our Engineers are continuing to investigate and monitor the issue, you may encounter degraded email serivce performance. Thanks for your continued patience. April 30, 2025 5:12PM -04 [Monitoring] We have identified an issue causing errors when sending emails. Our team has made updates to the OneMeeting email service to resolve the issue and are actively monitoring the situation. We apologize for any inconvenience this may have caused. Thank you for your patience as we work through this.

Report: "Granicus Issue Notification: govService OneView Core"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Our teams continue investigating a few Service requests that are not getting the approximate address validated and are not getting automatically assigned or getting the boundary based on the configuration. The issue is intermittent but customers should be able to integrate the workflows manually. We will share an update soon.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Core"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService OneView Core"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

To further our investigation, we plan to remove the items included in last night's release. We will report back once the rollback is complete. The items affected by the rollback are listed in the latest release notes. <a href=support.rocksolid.com/hc/en-us/articles/36277635759899-OneView-E-E-Release-2-27"_blank">Release Notes<a>.

investigating

Unfortunately, we have not observed performance improvements in the stage environment following the rollback. Our investigation is now focused on the database. We continue working on this with urgent priority and will provide an update as soon as possible.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govMeetings MediaManager"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService GovQA"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

A few integrations for certain customers on LIM 4 failed, which our Engineering teams have now resolved.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

This incident has been resolved.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

Granicus Engineering teams are currently investigating an issue with Sharepoint integrations failing. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govMeetings Live Video"

Last update
resolved

This incident has been resolved.

investigating

Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Report: "Granicus Issue Notification: govService SIMA"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService SIMA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SIMA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

This incident has been resolved.

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService UK"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService SIMA"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService SIMA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SIMA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govService GovQA"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govDelivery integration"

Last update
resolved

This incident has been resolved.

investigating

Granicus Engineering teams are currently investigating integration errors between govDelivery and Peak, Legistar, and Vision. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "Granicus Issue Notification: govDelivery Communications Cloud"

Last update
resolved

Granicus Engineering teams have identified and resolved the issue impacting govDelivery Communications Cloud. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

investigating

Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Report: "govAccess - Vision Site Search Issue"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

Granicus Engineering teams are currently investigating an issue with Site Search. Only customers using Site Search are impacted by this issue. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govAccess - Vision Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support