Historical record of incidents for Granicus System
Report: "Granicus Issue Notification: govMeetings MediaManager and Live Video"
Last updateGranicus Engineering teams are currently investigating an issue impacting govMeetings Live Video and MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video, MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govService OneView Core"
Last updateGranicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govDelivery EngagementHQ"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings InSite"
Last updateGranicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Insite Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings iLegislate"
Last updateGranicus Engineering teams are currently investigating an issue impacting govMeetings iLegislate. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings MediaManager"
Last updateGranicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateGranicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateGranicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Simpleview CMS Experiencing Image Loading Delays"
Last updateWe are currently experiencing delays affecting Simpleview CMS causing images to load slowly and are diligently working towards a solution. There is no action needed from you at this time, but please check back to this page for updates as we resolve this issue. We apologize for the inconvenience and thank you for your patience.
Report: "Granicus Issue Notification: govService OneView Dynamics"
Last updateGranicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings & GovQA Ashburn"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams continue to investigate the issue affecting govMeetings and GovQA applications. govDelivery Staging issue has now been resolved. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govMeetings, GovQA Thank you, Granicus Customer Support
Granicus Engineering teams continue to investigate an issue with accessing govMeetings, govDelivery Staging and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govMeetings, govDelivery Staging and GovQA Thank you, Granicus Customer Support
Granicus Engineering teams continue to investigate an issue with accessing govMeeting and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govMeetings Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings & GovQA Ashburn"
Last updateA fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams continue to investigate the issue affecting govMeetings and GovQA applications. govDelivery Staging issue has now been resolved. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govMeetings, GovQAThank you,Granicus Customer Support
Granicus Engineering teams continue to investigate an issue with accessing govMeetings, govDelivery Staging and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govMeetings, govDelivery Staging and GovQAThank you,Granicus Customer Support
Granicus Engineering teams continue to investigate an issue with accessing govMeeting and GovQA applications. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govMeetingsThank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings MediaManagerUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateGranicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience. Product: govService UK LIM14 If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams have identified the issue affecting govService UK LIM14. The system is now back to normal and our teams will monitor the situation to ensure it is fully resolved. Product: govService UK LIM14 Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateGranicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience.Product: govService UK LIM14If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams have identified the issue affecting govService UK LIM14. The system is now back to normal and our teams will monitor the situation to ensure it is fully resolved.Product: govService UK LIM14Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService UKUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings iLegislate"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings iLegislate. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings iLegislate. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings iLegislate Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings iLegislate"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings iLegislate. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings iLegislate. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings iLegislateUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "EngagementHQ US Scheduled Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing scheduled maintenance during this time.
On Tuesday, 3rd June at 00:30AM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours
Report: "EngagementHQ CA Scheduled Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing scheduled maintenance during this time.
On Monday, 2nd June at 10:30PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours
Report: "EngagementHQ UK & EU Scheduled Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
On Monday, 2nd June at 8:30PM MST, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2 hours
Report: "Granicus Issue Notification: govService OneView Core"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govDelivery Communications Cloud"
Last updateThis incident has been resolved.
Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings MediaManager"
Last updateThis incident has been resolved and performance and access should be back to normal.
An update has been made and customers should be seeing an improvement in access and performance.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams have identified and are currently working to resolve an issue impacting logins and general performance for govMeetings MediaManager and associated products. An update has been made and customers should be seeing an improvement in access and performance. Product: govMeetings MediaManager, Peak, Legistar Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService OneView Core"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService OneView CoreUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govService UK - LIM14 Issues"
Last updateGranicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience. Product: govService UK LIM14 If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams have identified the issue affecting LIM14. A resolution has been applied and the system is now returning to normal processing. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govService LIM14 Thank you, Granicus Customer Support
Granicus Engineering teams continue to investigate the issue with Integrations and Lookups on LIM14. Our teams will provide updates on this issue until we have the issue fully resolved. Product: govService UK - LIM14 Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK - LIM14 . Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK - LIM14 Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govDelivery Communications Cloud"
Last updateThis incident has been resolved.
Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery Communications CloudUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings MediaManager"
Last updateThis incident has been resolved and performance and access should be back to normal.
An update has been made and customers should be seeing an improvement in access and performance.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams have identified and are currently working to resolve an issue impacting logins and general performance for govMeetings MediaManager and associated products. An update has been made and customers should be seeing an improvement in access and performance. Product: govMeetings MediaManager, Peak, LegistarUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govDelivery EngagementHQ"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
A fix has been implemented, and we are monitoring the results
Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK - LIM14 Issues"
Last updateGranicus Engineering teams have resolved the issue impacting govService UK LIM14. We apologise for any inconvenience this service issue may have caused and thank you for your patience.Product: govService UK LIM14If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams have identified the issue affecting LIM14. A resolution has been applied and the system is now returning to normal processing. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govService LIM14Thank you,Granicus Customer Support
Granicus Engineering teams continue to investigate the issue with Integrations and Lookups on LIM14. Our teams will provide updates on this issue until we have the issue fully resolved.Product: govService UK - LIM14Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK - LIM14 . Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService UK - LIM14Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "EngagementHQ ANZ Scheduled Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
On Monday, June 2nd 2025, at 4:30AM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 2hours
Report: "May 2025 Linux Patching-govD EHQ"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.Please note: This maintenance does not include any product update or changes
Report: "May 2025 Linux Patching - PRD environment"
Last updateThe scheduled maintenance has been completed.
We will be undergoing scheduled maintenance during this time.
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.Please note: This maintenance does not include any product update or changes
Report: "Granicus Issue Notification: govDelivery EngagementHQ"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
A fix has been implemented, and we are monitoring the results
Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery EngagementHQUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "govMeetings Standard Monthly Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.Please note: this maintenance does not include any product updates or changes.
Report: "Granicus Issue Notification: Integrations - govDelivery, govAccess, govMeetings"
Last updateGranicus Engineering teams have identified and resolved the issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: Integrations - govDelivery, govAccess, govMeetings If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Integrations - govDelivery, govAccess, govMeetings Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: Integrations - govDelivery, govAccess, govMeetings"
Last updateGranicus Engineering teams have identified and resolved the issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. We apologize for any inconvenience this service issue may have caused and thank you for your patience.Product: Integrations - govDelivery, govAccess, govMeetingsIf you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting integrations between govDelivery Communications Cloud and govMeetings / govAccess. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: Integrations - govDelivery, govAccess, govMeetingsUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govService OneView Dynamics"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Dynamics. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService OneView Dynamics"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Dynamics. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService OneView Dynamics. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govService OneView DynamicsUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "govService Release 560 - 29th May 2025 (US)"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Release 560 will apply essential updates to the govService platform for all US customers on Thursday, 29th May 2025. There will be no impact to the live processing of cases.Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.You can review the release notes detail at https://support.granicus.com/s/article/govService-Releases-May-22-26-2025No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.Thank you,Granicus Customer Support
Report: "EngagementHQ UK Scheduled Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
On Tuesday, May 27th 2025, at 10PM MDT, Granicus is performing standard release for EngagementHQ. We do not anticipate any outages but there is always risk when making infrastructure changes. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to immediately resolve it. The release window expected duration is 30 minutes
Report: "Granicus Issue Notification: govDelivery EngagementHQ"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams have identified & restoring the issue impacting a subset of govDelivery EngagementHQ customers. Our teams are working closely with the impacted customers on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: [govDelivery EngagementHQ]"
Last updateGranicus Engineering teams have identified and resolved the issue impacting [PRODUCT + ISSUE]. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: [GOVSUITE + PRODUCT] If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Granicus Engineering teams have identified & restoring the issue impacting a subset of govDelivery EngagementHQ customers. Our teams are working closely with the impacted customers on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support Naem Sheikh Current status -- Identified & Restoring
Report: "govService Host Compliance - Scheduled Maintenance - Monday, 26th May 2025"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Granicus technical teams will be performing system maintenance and upgrades in our Staging environment for the Host Compliance application. We are upgrading the Host Compliance database instance from RDS to Aurora. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.
Report: "Granicus Issue Notification: [govDelivery EngagementHQ]"
Last updateGranicus Engineering teams have identified and resolved the issue impacting [PRODUCT + ISSUE]. We apologize for any inconvenience this service issue may have caused and thank you for your patience.Product: [GOVSUITE + PRODUCT]If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Granicus Engineering teams have identified & restoring the issue impacting a subset of govDelivery EngagementHQ customers. Our teams are working closely with the impacted customers on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you,Granicus Customer SupportNaem Sheikh Current status -- Identified & Restoring
Report: "govService Release UK 26th May 2025"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are making some back-end changes to maintain database integrity.While we do this work, please expect that your site will either be fully in maintenance mode or may experience some unpredictable down time between 2:30a and 8:30a BST, 26th May, 2025.You can review the release notes detail at https://support.granicus.com/s/article/govService-Releases-May-22-26-2025?language=en_USNo action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.Thank you,Granicus Customer Support
Report: "Swagit Video And MediaManager Archive Video Playback Issue"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams are currently investigating an issue impacting the playback of some Swagit and Granicus MediaManager archived videos. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings - MediaManager and Swagit Archive Video Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Swagit Video And MediaManager Archive Video Playback Issue"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams are currently investigating an issue impacting the playback of some Swagit and Granicus MediaManager archived videos. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings - MediaManager and Swagit Archive VideoUpdates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "GovQA Release 25.5"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
GovQA will be pushing our 25.5 release to production. During the release, performance may seem slow and some parts of the application may be unavailable for short periods of time.
Report: "Granicus Issue Notification: govService OneView Core"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Cause identified, restoration in progress.
Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govService OneView Dynamics"
Last updateGranicus Engineering teams have identified and resolved the issue impacting a subset of govService OneView Dynamics customers. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting a subset of govService OneView Dynamics customers. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Dynamics Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings OneMeeting PrimeGovUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Scheduled Maintenance for our server provider for Simpleview Products"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Databank Network Engineers (Simpleview's data server host) will be performing firmware upgrades to the infrastructure switches on May 22, 2025 1:00 AM EDT to 5:00 AM EDT. Please expect brief delays and outages while switches are rebooting. We appreciate your patience as our provider performs this maintenance to deliver a more robust, secure, and scalable platform.
Report: "govService Release 560 - 22nd May 2025 (UK)"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Release 560 will apply essential updates to the govService platform for all customers in the UK and Ireland this Thursday, 22nd May 2025.The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.You can review the release notes detail at https://support.granicus.com/s/article/govService-Releases-May-22-26-2025?language=en_USNo action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings Legistar"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings Legistar. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Legistar Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS) - Stage"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS) - Stage. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Targeted Messaging Service (TMS) - Stage Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings Legistar"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings Legistar. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govMeetings LegistarUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS) - Stage"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govDelivery Targeted Messaging Service (TMS) - Stage. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.Product: govDelivery Targeted Messaging Service (TMS) - StageUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer SupportUpdates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.Thank you,Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govService UK"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings Live Video"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings Live Video. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings OneMeeting"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams have identified an issue impacting OneMeeting which was causing errors viewing tasks. Our team has implemented a fix to resolve the issue and are actively monitoring the situation. Product: govMeetings OneMeeting. Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Granicus Engineering teams continue to investigate the issue impacting govMeetings OneMeeting PrimeGov. Our teams will provide updates on this issue until it is fully resolved. Product: govMeetings OneMeeting Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings (Canada) - Peak, Legislate and LiveManager- Web getting 503 errors"
Last updateThis incident has been resolved.
Granicus Engineering teams are currently investigating post release issue related to 503 error and intermittent outage. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: GOVSUITE - govMeetings (Peak Minutes, Legislate, LiveManager- Web) Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService OneView Core"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
The performance degradation for a subset of customers on govService UK has been fixed and we're monitoring the results.
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov - Issues with emails"
Last updateGranicus Engineering teams have identified and resolved the issue impacting email service for govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams have identified an issue impacting OneMeeting which causing errors when sending emails. Our team has made updates to the OneMeeting email service to resolve the issue and are actively monitoring the situation. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings OneMeeting - Site Performance"
Last updateGranicus Engineering teams have identified and resolved the issue impacting site performance for govMeetings OneMeeting. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams have identified an issue impacting site performance for Granicus GovMeetings OneMeeting Product, and you may notice intermittent slowness issue. Our team has made updates to the OneMeeting service to resolve the issue and are actively monitoring the situation. Product: govMeetings OneMeeting Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you for your patience as we work through this!
Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings OneMeeting - Issues with Emails"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
May 5, 2025 6:14PM -04 [Monitoring] Our Engineers are continuing to investigate and monitor the issue, you may encounter degraded email serivce performance. Thanks for your continued patience. April 30, 2025 5:12PM -04 [Monitoring] We have identified an issue causing errors when sending emails. Our team has made updates to the OneMeeting email service to resolve the issue and are actively monitoring the situation. We apologize for any inconvenience this may have caused. Thank you for your patience as we work through this.
Report: "Granicus Issue Notification: govService OneView Core"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Our teams continue investigating a few Service requests that are not getting the approximate address validated and are not getting automatically assigned or getting the boundary based on the configuration. The issue is intermittent but customers should be able to integrate the workflows manually. We will share an update soon.
Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService OneView Core"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings OneMeeting PrimeGov"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings OneMeeting PrimeGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govService UK"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService OneView Core"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
To further our investigation, we plan to remove the items included in last night's release. We will report back once the rollback is complete. The items affected by the rollback are listed in the latest release notes. <a href=support.rocksolid.com/hc/en-us/articles/36277635759899-OneView-E-E-Release-2-27"_blank">Release Notes<a>.
Unfortunately, we have not observed performance improvements in the stage environment following the rollback. Our investigation is now focused on the database. We continue working on this with urgent priority and will provide an update as soon as possible.
Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService OneView Core Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govMeetings MediaManager"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService GovQA"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateA few integrations for certain customers on LIM 4 failed, which our Engineering teams have now resolved.
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams are currently investigating an issue with Sharepoint integrations failing. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govMeetings Live Video"
Last updateThis incident has been resolved.
Granicus Engineering teams are currently investigating an issue impacting govMeetings Live Video. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Report: "Granicus Issue Notification: govService SIMA"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService SIMA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SIMA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateThis incident has been resolved.
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService UK"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService UK. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService SIMA"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService SIMA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SIMA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govService GovQA"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService GovQA Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govDelivery integration"
Last updateThis incident has been resolved.
Granicus Engineering teams are currently investigating integration errors between govDelivery and Peak, Legistar, and Vision. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "Granicus Issue Notification: govDelivery Communications Cloud"
Last updateGranicus Engineering teams have identified and resolved the issue impacting govDelivery Communications Cloud. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Report: "govAccess - Vision Site Search Issue"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Granicus Engineering teams are currently investigating an issue with Site Search. Only customers using Site Search are impacted by this issue. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govAccess - Vision Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support