Historical record of incidents for Grammarly
Report: "Service interruption affecting Grammarly"
Last updateThe issue has been resolved. Happy writing!
The issue with processing payments has been identified, and a fix is being implemented.
We are continuing to investigate this issue.
Grammarly is also experiencing a service interruption that is preventing us from processing payments. We are working to find a solution as quickly as possible and will keep you updated.
We’re currently working through a service interruption. Some users, including Grammarly Enterprise customers, may not see Grammarly suggestions or see “Something went wrong."
Report: "Service interruption affecting Grammarly"
Last updateWe’re currently working through a service interruption. Some users, including Grammarly Enterprise customers, may not see Grammarly suggestions or see “Something went wrong."
Report: "Users may not be able to access documents in the Grammarly Editor or log in."
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We’ve received reports that some users are unable to access, create, or download documents. Some users are also experiencing login issues. We’re actively investigating and will provide an update as soon as possible. Thank you for your patience.
Report: "Users may not be able to access documents in the Grammarly Editor or log in."
Last updateWe’ve received reports that some users are unable to access, create, or download documents. Some users are also experiencing login issues. We’re actively investigating and will provide an update as soon as possible. Thank you for your patience.
Report: "Some Grammarly users may be unable to log in"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We’re currently working through a service disruption that is preventing our users from logging in to Grammarly for Mac. We apologize for any inconvenience, and updates will be provided as they become available.
Report: "Some Grammarly users may be unable to log in"
Last updateWe’re currently working through a service disruption that is preventing our users from logging in to Grammarly for Mac. We apologize for any inconvenience, and updates will be provided as they become available.
Report: "Grammarly is experiencing a service interruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Our team has identified the root cause and they're implementing a fix for this issue. Thank you for bearing with us! We will provide another update soon.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
It seems we're still experiencing a service interruption. Some users may experience issues with suggestions. We’re investigating the problem and will provide an update as soon as possible.
Report: "Grammarly is experiencing a service interruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Our team has identified the root cause and they're implementing a fix for this issue. Thank you for bearing with us! We will provide another update soon.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
It seems we're still experiencing a service interruption. Some users may experience issues with suggestions. We’re investigating the problem and will provide an update as soon as possible.
Report: "Grammarly is experiencing a service interruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We’re experiencing some service interruptions at the moment. Some users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.
Report: "Removing members from your organization’s account may be delayed"
Last updateThe issue is resolved. Grammarly is up and running
A fix has been implemented, and we are monitoring the results. Delays should soon be minimized.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
You may experience delays when removing members from your organization’s account. Removed members may also still appear in the list for longer than expected. This does not affect individuals deleting their accounts. Our team is actively investigating the issue. Updates will be provided as they become available.
Report: "Grammarly suggestions aren't available."
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing a service interruption impacting Grammarly suggestions. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
Report: "Issues with writing suggestions and generative AI"
Last updateThis incident has been resolved.
A fix has been implemented. Our team is monitoring the results, and we will provide an update shortly.
We are continuing to work on a fix for this issue.
The issue has been identified, and our engineers are working on a fix.
Some of our writing suggestions and generative AI features may not be available. We’re working to identify the cause and will provide an update as soon as we can.
Report: "Grammarly is experiencing temporary service interruption."
Last updateThis incident has been resolved.
A fix has been implemented. We will keep monitoring the state of the products.
Grammarly products are temporarily unavailable. We are investigating the cause of the issue and working to deliver a fix as soon as possible. Please accept our apologies for the inconvenience.
Report: "Generative AI assistance is working with interruptions"
Last updateThis incident has been resolved.
We’re investigating reports that generative AI is working with interruptions and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
Report: "Generative AI assistance is not available"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We’re investigating reports that generative AI is unavailable when using Grammarly Editor, Grammarly for Windows and Mac, and Grammarly browser extension, and we’ll provide an update soon.
Report: "Issues with the Grammarly Editor and Account Management"
Last updateThe issue has been resolved. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
Our team is still looking into this issue. We appreciate your patience as we're dealing with this interruption. We will provide another update shortly.
We're still investigating this issue and will provide an update as soon as we can.
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly or managing their account settings. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
Report: "The Grammarly Editor is not working as expected"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Users may still experience issues accessing the Grammarly Editor or editing their documents. Our engineers are working on a fix.
A fix has been implemented and we are monitoring the results.
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
Report: "Some Grammarly users may be unable to manage their account settings or use the Grammarly Editor"
Last updateThe Grammarly Editor is back up and running! Thanks for your patience!
A fix has been implemented and we are monitoring the results.
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
Report: "We're experiencing a service interruption"
Last updateWe’ve implemented a fix and confirmed that the issue is resolved. The service is back to normal. We apologize for the interruption!
We are continuing to monitor for any further issues.
We’ve implemented a fix for this issue, and the service is back to normal. We plan to monitor it for a short while to ensure that no further interruptions ensue.
We are currently experiencing service interruptions. Some users may have difficulty logging in or creating accounts, and Grammarly may be slower to load than usual. Please rest assured that our team is actively investigating the issue, and we will provide updates as they become available.
We’re investigating reports of issues that affect our service. We apologize for any inconvenience and will provide updates as they become available.
Report: "Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in"
Last updateThis incident has been resolved.
Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.
We are continuing to work on a fix for this issue.
The root cause of the issue has been identified. Please bear with us while we’re working on implementing a fix.
Report: "Some Grammarly accounts are temporarily deactivated"
Last updateThis issue has been resolved, and all the affected accounts have been successfully reactivated. We apologize for any inconvenience this may have caused.
The cause of the issue has been identified. We are working on the fix.
Certain Grammarly accounts were temporarily deactivated. The affected users received emails about account deactivation. We are looking into the issue's cause and how to resolve it. We will provide updates as soon as possible.
Report: "Generative AI assistance is not available"
Last updateThis incident has been resolved.
The service is recovering, but we're still monitoring it.
We're investigating reports that generative AI is unavailable. Some users may see the "Something went wrong" error message. We will provide updates as soon as we have them. Be assured that you can continue using Grammarly's writing suggestions. We apologize for any inconvenience!
Report: "Generative AI assistance is not available"
Last updateThis incident has been resolved. We will keep monitoring the situation. You can continue using Grammarly's generative AI assistance
A fix has been implemented and we are monitoring the results.
We’re investigating reports that generative AI is unavailable and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
Report: "Some Grammarly users may be unable to manage their account settings or use the Grammarly Editor"
Last updateThis issue has been resolved.
The service has recovered, and we're still monitoring the issue.
We’re currently working through a service disruption that is preventing our users from accessing and managing their account preferences. Some users also reported issues with the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.
Report: "Grammarly emails are being delivered with delays"
Last updateThis issue has now been resolved. Please accept our sincerest apologies for any inconvenience caused.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently experiencing an issue causing a delay in the delivery of Grammarly emails to your inbox. We’re working to identify the cause and will provide an update as soon as we can.
Report: "Grammarly is experiencing a service interruption"
Last updateThe issue has been resolved, and all systems are back to normal.
Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.
Our team continues working on identifying the root cause and fixing this issue. In the meantime, we've added more resources to our system as an attempt to recover the service. We'll provide another update soon.
We're still looking into this issue, and we'll provide an update as soon as we have one. We appreciate your patience!
We are continuing to investigate this issue.
We’re experiencing some service interruptions at the moment. Some users may have trouble logging in, editing their documents, or accessing their account settings. Other users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.
Report: "Connection interruption affecting Grammarly for Mac"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.
Report: "Grammarly is experiencing a service interruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We’re experiencing some service interruptions at the moment. Some users may have trouble logging in or creating accounts. Other users may not be able to see suggestions or corrections from Grammarly. You may also see various error messages when trying to use Grammarly ("Text checking is temporarily unavailable," "Can't connect to Grammary"). We’re investigating the problem and will provide an update as soon as possible.
Report: "Issues affecting Grammarly Business"
Last updateThe issue has been fixed. Please accept our sincerest apologies for any inconvenience you may have experienced while our engineers were looking into this.
We are investigating reports of issues affecting Grammarly Business and Grammarly @edu. We apologize for the inconvenience and will provide an update as soon as possible.
Report: "Grammarly is experiencing a service interruption"
Last updateThis incident has been resolved.
We've implemented a fix and are monitoring the results. Thank you for your patience!
We’re experiencing a service interruption at the moment. Some users may have trouble logging in or managing their account settings. Other users may not be able to access the Grammarly Editor or use some of our features. We’re investigating the problem and will provide an update as soon as possible.
Report: "Grammarly is experiencing a service interruption"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We’re experiencing some service interruptions at the moment. Some users may have trouble logging in. Other users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.
Report: "Generative AI assistance is not available"
Last updateThis issue has been resolved. You can continue using Grammarly's generative AI assistance.
The issue has been identified and is caused by a service interruption on Microsoft Azure's side. We're monitoring this issue and will provide updates as they become available.
We’re investigating reports that generative AI is unavailable and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
Report: "Snippets and Knowledge Share are unavailable"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We’re currently experiencing an issue that prevents users from using the Snippets and Knowledge Share features. We’re investigating this and will provide an update as soon as possible.
Report: "Generative AI assistance is not available to Grammarly Free users in Grammarly's browser extension"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We’re investigating reports that generative AI is unavailable to Grammarly Free users when using Grammarly's browser extension, and we’ll provide an update soon. In the meantime, you’re welcome to use this feature in the Grammarly Editor or Grammarly for Windows and Mac.
Report: "Issues with writing suggestions"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Some of our writing suggestions may not be available or may not appear when you use Grammarly. We’re working to identify the cause and will provide an update as soon as we can.
Report: "Generative AI assistance is not available"
Last updateThis incident has been resolved.
A fix has been implemented, and we're monitoring the results. Please quit and re-launch Grammarly on your computer to start using the generative AI assistance.
Our team has identified an issue with Grammarly's generative AI assistance not being available to some users. We're working on a fix and will provide updates as soon as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
Report: "Some Grammarly users may be unable to log in and reset passwords"
Last updateThis incident has been resolved.
We’re currently working through a service disruption that is preventing our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.
Report: "Generative AI assistance is displaying "Connection blocked" error"
Last updateThis incident has been resolved.
We’re investigating reports that generative AI is unavailable when using Grammarly for Mac, and we’ll provide an update soon. In the meantime, you’re welcome to use this feature in the Grammarly Editor at app.grammarly.com and the Grammarly browser extension.
Report: "Grammarly is experiencing a service interruption"
Last updateWe’ve implemented a fix and confirmed that the issue is resolved. The service is back to normal. We apologize for the interruption!
We are continuing to investigate this issue.
We’re experiencing some service interruptions at the moment. Some users may not be able to see suggestions or corrections from Grammarly. Grammarly's generative AI assistance may also be unavailable. We’re investigating the problem and will provide an update as soon as possible.
Report: "Some Grammarly users may be unable to log in"
Last updateThis incident has been resolved.
We've identified the cause of this problem and are working on it. In the meantime, you can resolve this on your device by hard-refreshing the browser tab. On macOS, go to grammarly.com/signin, hold down Command + Shift, and then, press R. On Windows, go to grammarly.com/signin, hold down Ctrl + Shift, and then press R.
We’re currently working through a service disruption that is preventing our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.
Report: "Issues affecting email preference management and email delivery"
Last updateThis incident has been resolved.
We identified the root cause of the issue and are working on a fix. Thank you for your patience!
Some Grammarly users may experience issues managing their email preferences. We’re also experiencing an issue that prevents some emails from being sent to you. As a result, you may be temporarily unable to sign up, reset your password, or verify other account changes. We’re working to identify the cause and will provide an update as soon as we can.
Report: "Service interruption affecting text checking"
Last updateThe issue has been resolved.
A fix has been implemented and we are monitoring the results.
We’re currently investigating an issue that may cause Grammarly to work slower or not show some suggestions. We’ll provide an update as soon as we can.
Report: "Issues with resetting password"
Last updateThe issue has been resolved. Happy writing!
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently working through a service disruption. As a result, you might be temporarily unable to reset your password or log in to your account. Updates will be provided as they become available.
Report: "Issues with text checking"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We’re currently investigating an issue that is preventing Grammarly from checking text for some users. We’ll provide an update as soon as we can.
Report: "Connection interruptions affecting Grammarly for Android and iOS"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are investigating several reports of an issue that is affecting our service in Grammarly for Android and iOS. Users may see "Grammarly is temporarily unavailable" or a gray Wi-Fi icon. Please bear with us while we’re working on this.
Report: "Issues affecting Grammarly's generative AI assistance"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We’re investigating reports of issues that affect Grammarly's generative AI assistance across several product offerings. Some users may see the "Something went wrong" error message. We apologize for any inconvenience and will provide updates as they become available.
Report: "Grammarly verification and sign-up emails may not be delivered"
Last updateThis incident has been resolved.
We’re currently experiencing an issue that prevents verification emails from being sent to you. As a result, you may be temporarily unable to sign up, reset your password, or verify other account changes. We’re working to identify the cause and will provide an update as soon as we can. In the meantime, please log in using social sign-in options like Google, Apple, and Facebook.
Report: "We’re experiencing a service interruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We’re experiencing some service interruptions at the moment. Some users can’t access some Grammarly’s product offerings. Other users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.
Report: "Plagiarism detection service is unavailable in the Grammarly browser extension on Google Docs: issue identified"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're experiencing an issue with plagiarism detection in the Grammarly browser extension on Google Docs. The issue has been identified, and a fix is being implemented.
Report: "Some Grammarly emails may not be delivered"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We’re currently experiencing an issue that prevents verification and password reset emails from being sent to you. As a result, you may be temporarily unable to sign up, reset your password, or verify other account changes. We’re working to identify the cause and will provide an update as soon as we can.
Report: "The plagiarism detection service is unavailable"
Last updateIssues affecting the service have been addressed. Please accept our sincerest apologies for this service interruption.
We’re experiencing a problem with our plagiarism checker at the moment. We’re working to identify the cause and will provide an update as soon as we can.
Report: "Some Grammarly emails are not being delivered"
Last updateThis incident has been resolved.
Grammarly emails should now be delivered. We're monitoring the issue.
Grammarly users can now access their account and subscription settings. However, some users may continue experiencing difficulties verifying their email addresses or resetting their passwords. Our team is investigating this issue and is working on a fix.
A fix has been implemented and we are monitoring the results.
Grammarly is experiencing a service interruption that is causing issues for users trying to access their account and subscription settings. Additionally, some users are experiencing difficulties verifying their email addresses. We are working to find a solution as quickly as possible and will keep you updated.
Report: "Payments are not being processed and account management is not available"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Grammarly is experiencing a service interruption that is preventing us from processing payments. Additionally, some users are unable to access the account settings. We are working to find a solution as quickly as possible and will keep you updated.
Report: "The Grammarly Editor is malfunctioning"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also not see suggestions. Sorry about that! We've identified the issue and are working on a fix.