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Last checked 2025-06-14T13:57:53.969Z from GIPHY's official status page

Historical record of incidents for GIPHY

Jun 6, 2022

Report: "Elevated latency & error rates"

Last update 2022-06-06T18:49:05.968Z

resolved2022-06-06T18:49:05.954Z

This incident has been resolved.

monitoring2021-12-22T17:37:18.274Z

A fix has been implemented and we are monitoring the results.

identified2021-12-22T15:33:40.665Z

There are elevated errors rates and increased latencies for several endpoints. We have identified the root cause and are working to restore full functionality.

Dec 8, 2021

Report: "Elevated error rates"

Last update 2021-12-08T14:53:53.302Z

resolved2021-12-08T14:53:53.287Z

This incident has been resolved.

monitoring2021-12-07T22:20:46.693Z

A fix has been implemented and we are monitoring the results.

investigating2021-12-07T16:36:17.588Z

We are continuing to investigate this issue.

investigating2021-12-07T16:35:32.029Z

We are continuing to investigate this issue.

investigating2021-12-07T16:33:51.809Z

We are continuing to investigate this issue.

investigating2021-12-07T16:30:21.173Z

We are currently investigating the issues.

Nov 26, 2020

Report: "Elevated error rates with API"

Last update 2020-11-26T22:04:29.394Z

resolved2020-11-26T22:04:29.381Z

This incident has been resolved.

monitoring2020-11-25T21:01:26.110Z

We have implemented a fix for issue that was affecting our Homepage. At this point all products are operational. We continue to monitor the situation.

monitoring2020-11-25T18:42:35.398Z

Users may experience intermittent issues on our homepage (https://giphy.com). We have identified the issue and are will implement a fix shortly.

monitoring2020-11-25T16:52:44.447Z

We are seeing signs of recovery and are actively monitoring.

identified2020-11-25T14:46:37.057Z

We have identified an issue with one of our downstream systems which is causing increased error rates on our API.

Nov 11, 2020

Report: "Developer Portal and Tools in Read Only Mode"

Last update 2020-11-11T19:01:01.588Z

resolved2020-11-11T19:01:01.570Z

Thank you for your patience. We are happy to report our systems are fully operational, and developers may once again create new applications, or modify/delete existing ones. All the best!

monitoring2020-11-11T01:31:54.719Z

Due to an ongoing incident surrounding our internal datastore update (see: scheduled maintenance), our Developer Portal (developer.giphy.com) is currently in a read-only state, as we monitor a fix that has been applied. During this time, you will not be able to create new applications, or modify/delete existing applications. No changes to the attributes of an API keys can be made during this period (e.g., upgrading a beta key to a production key). Note that the use of existing API keys by client applications will be unaffected. We will provide updates here, but expect this read-only operation to continue through this evening. Thank you for your patience, and we apologize for any inconvenience.

Feb 27, 2018

Report: "Reported SSL cert issues on our media urls"

Last update 2018-02-27T04:12:09.322Z

resolved2018-02-27T03:59:00.000Z

Our SSL certificate has been updated and we verified that clients no longer reject it, specifically the firefox nightly browser.

investigating2018-02-26T23:44:00.000Z

We are aware that some users are experiencing SSL cert issues on our media urls. We are currently investigating and will update the status of this incident as we resolve this issue. Thank you for your patience.

Nov 15, 2017

Report: "Errors on GIPHY API, Giphy.com, and GIPHY Apps"

Last update 2017-11-15T20:49:19.822Z

resolved2017-11-15T20:49:19.801Z

The GIPHY API experienced an outage for about 25 minutes today from 3:20–3:45 ET. API clients may have experienced 500 errors for requests. We have resolved the issue and are monitoring closely. Please reach out to support@giphy.com with any questions.

identified2017-11-15T20:43:52.220Z

We are experiencing issues with the GIPHY API and users may be experiencing 500 errors. We are working to resolve the issue.

Jun 19, 2017

Report: "GIPHY for Chrome and Gmail extensions compromised"

Last update 2017-06-19T22:18:41.576Z

resolved2017-06-19T22:18:41.529Z

The GIPHY for Chrome and GIPHY for Gmail extensions were compromised on Saturday June 17 between 11am–1pm ET when they were updated to include a malicious JavaScript file. We detected the issue and released an updated version of each extension immediately. The versions compromised are GIPHY for Chrome 1.4 and GIPHY for Gmail 1.5. The most up-to-date, safe versions are GIPHY for Chrome 1.5 and GIPHY for Gmail 1.6. Only users who updated their Chrome extensions during that window should be affected. We apologize for any inconvenience this may have caused. Please email support@giphy.com with any questions or concerns.

Mar 6, 2017

Report: "Issues with serving media and with uploads due to Amazon S3 outage"

Last update 2017-03-06T19:27:18.071Z

resolved2017-03-01T01:07:00.000Z

All GIPHY API endpoints are up and running: all features, media, and uploads should be working normally. You can now resume all of the searching, sharing, and creation of GIFs. Thank you for your patience today ❤️

monitoring2017-02-28T21:33:00.000Z

Now that S3 has stabilized, all issues with broken images or sharing GIFs should now be resolved. We are still seeing upload errors but will keep you posted as these resolve.

monitoring2017-02-28T20:03:00.000Z

We are still waiting for S3 to recover, and meanwhile, we are working to make sure all endpoints serving GIFs are stable, though we are still experiencing issues serving uncached media and errors on upload.

investigating2017-02-28T18:00:00.000Z

GIPHY API endpoints are experiencing issues related to S3 outage on Amazon Web Services including: problems serving uncached media assets, errors with sharing certain GIF renditions on social media, and upload errors. We are working hard to fix these issues while we wait for S3 to stabilize. Thank you for your patience!