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We are currently experiencing issues towards the United Kingdom. This is affecting .COM accounts, but not .EU accounts at the moment. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently experiencing issues towards United Kingdom. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently experiencing issues towards TDC/Nuuday Denmark The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

This incident has been resolved.

We are currently experiencing issues towards USAThe traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.Thank you for your understanding and we apologize for the inconvenience caused by this.

This incident has been resolved.

We are currently experiencing issues towards USA The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nordlys will be performing scheduled maintenance.During the maintenance, there might be delays on messages sent to Telia/Nordlys numbers.Best RegardsGatewayAPI

The Delivery report issue for traffic towards Telia Norway has been resolved.We will continue to monitor the traffic for good measure.

We are currently experiencing Delivery Report issues towards Telia Norway.The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.Thank you for your understanding and we apologize for the inconvenience caused by this.

The Delivery report issue for traffic towards Telia Norway has been resolved. We will continue to monitor the traffic for good measure.

We are currently experiencing Delivery Report issues towards Telia Norway. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The issue with Delivery report for traffic towards Finland has been resolved.The traffic will be closely monitored whilst we expect an update from the operators.

We are still seeing issues with DLR's for the traffic towards Finland.The traffic will be closely monitored whilst we expect an update from the operators.Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently experiencing issues towards Finland.The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.Thank you for your understanding and we apologize for the inconvenience caused by this.

The issue with Delivery report for traffic towards Finland has been resolved. The traffic will be closely monitored whilst we expect an update from the operators.

We are still seeing issues with DLR's for the traffic towards Finland. The traffic will be closely monitored whilst we expect an update from the operators. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently experiencing issues towards Finland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Planned system maintenanceElisa Finland will be performing scheduled maintenance in the following period:Start time: 27/05-2025 CET 19:00:00End time: 27/05-2025 CET 22:00:00During the maintenance there may be short delays on messages to Finland.Best RegardsGatewayAPI

This incident has been resolved.

We are currently experiencing issues towards 3 DenmarkThe traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.Thank you for your understanding and we apologize for the inconvenience caused by this.

This incident has been resolved.

We are currently experiencing issues towards 3 Denmark The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

TDC Denmark will be performing scheduled maintenance in the following period:Start time: 26/05-2025 CEST 05:00:End time: 26/05-2025 CEST 05:20During the maintenance messages may be delayed shortly.Best RegardsGatewayAPI

The traffic towards TDC Denmark is fully operational once again and we will continue to monitor the traffic for good measure.

We are currently experiencing issues towards TDC Denmark The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The traffic towards Tele2 is fully operational once again and we will continue to monitor the traffic for good measure.

We are currently experiencing issues towards Tele2 in Sweden, Estonia, Latvia, and Lithuania. The traffic will be closely monitored while we await further updates.

We are currently experiencing issues towards Tele2 in Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The traffic towards Sunrise is fully operational once again and we will continue to monitor the traffic for good measure.

We are currently experiencing issues towards Sunrise in Switzerland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are now seeing traffic flowing normally towards Spain again. We will continue monitoring for good measure. We are sorry for any inconveniences this may have caused.

We are currently experiencing issues with delays towards Spain. This affects both MT and MO traffic. We are sorry for any inconveniences this may cause.

Due to an update, our systems were facing some issues processing the traffic. This update has since been rolled back, and we are now seeing that traffic is back to normal. We will continue to monitor our traffic. We apologize for the inconvenience, and thank you for your patience.

We are experiencing MT traffic issues on our REST API and have now identified root cause. We are currently working on resolving the issue. Users may experience degraded delivery with MT traffic, and see that their messages have the status "WAITING". We will keep you updated. Thank you for your understanding and we apologize for the inconvenience caused by this

The traffic towards Telenor Norway is fully operational again and we will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently experiencing delays towards Telenor Norway. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The traffic towards Salt Mobile in Switzerland is fully operational once again and we will continue to monitor the traffic for good measure.

We are currently experiencing issues towards Salt Mobile in Switzerland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

This incident has been resolved.

We are currently seeing some delays with SMS service TDC Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and apologize for the inconvenience caused by this.

Traffic is now being delivered normally towards both Hi3G Denmark and Sweden. We will continue monitoring the for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are experiencing issues with delays towards Hi3G in Denmark and Sweden with the traffic being stuck in Waiting. The disturbances are affecting both MT and MO traffic. The traffic will be continuously be closely monitored, and we will update accordingly. Thank you for your understanding and we apologize for the inconvenience caused by this.

Traffic is now being delivered normally towards both Hi3G Denmark and Sweden. We will continue monitoring the for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are now seeing traffic being delivered normally towards Hi3G in Denmark. For Hi3G Sweden, messages are still currently being Waiting. The disturbances are affecting both MT and MO traffic for Hi3G Sweden. The traffic will be continuously be closely monitored, and we will update accordingly. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are experiencing issues with high delay towards Hi3G in Denmark and Sweden with the traffic being stuck in Waiting. The disturbances are affecting both MT and MO traffic. The traffic will be continuously be closely monitored, and we will update accordingly. Thank you for your understanding and we apologize for the inconvenience caused by this.

The traffic towards ICE Norway is fully operational once again and we will continue to monitor the traffic for good measure.

We are currently experiencing issues towards ICE Norway. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The traffic towards TDC Denmark is fully operational once again and we will continue to monitor the traffic for good measure.

We are currently experiencing issues towards TDC Denmark. Both MO and MT traffic through TDC Denmark connections is currently affected. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The traffic towards TDC Denmark is fully operational once again and we will continue to monitor the traffic for good measure.

We are currently experiencing issues towards TDC Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Traffic is now being delivered normally towards both Hi3G Denmark and Sweden. We will continue monitoring the for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are now seeing traffic being delivered normally towards Hi3G in Denmark. For Hi3G Sweden, messages are still currently being Rejected. The disturbances are affecting both MT and MO traffic for Hi3G Sweden. The traffic will be continuously be closely monitored, and we will update accordingly. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are continuing to experience issues with high delay towards Hi3G in Denmark, with the traffic being stuck in Enroute. For Hi3G Sweden, messages are currently being Rejected. The disturbances are affecting both MT and MO traffic. The traffic will be continuously be closely monitored, and we will update accordingly. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently experiencing some issues with high delay towards Hi3G in Denmark and Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are now seeing Traffic coming through at a normal pace again in Finland. All systems are fully operational again. We will continue to monitor the traffic.

We are currently seeing some issues with the SMS service towards Finland The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We have confirmation that the issue is resolved now. We are sorry for any inconvenience caused.

We are currently observing issues with receiving MO (Inbound) on our shortcode '1204'. MT (Outbound) traffic is not affected.

We are seeing the trafic towards Telia Sweden is being delivered again. The response from our provider was, that a fix was implemented that resolved the issue. We will continue to monitor the traffic, but this incident will be resolved.

We are currently seeing some issues with the SMS service of Telia Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We now see that Delivery Reports traffic has resumed normal levels again. We have observed normal delivery times for Delivery Reports and will be resolving this incident now.

We are continuing to work on a fix for this issue.

We have identified a Delivery Report issue towards the TDC network in Denmark. Users may experience a delay in receiving the delivery reports. MT(Outgoing) and MO(Incoming) traffic is not affected. We will keep you updated.

Traffic towards TDC Denmark is up and running normally again. We will continue monitoring the traffic. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently seeing some issues with the SMS service towards the TDC network. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Messages sent to the TDC network can experience a slight delay in delivery and DLR. Thank you for your understanding and we apologize for the inconvenience caused by this.

We have seen that the delivery statuses from the Norwegian ICE network are now being delivered on time. We apologize for this inconvenience this incident has caused.

We have identified a Delivery Report issue. Users may experience a delay in receiving the delivery reports from the Norwegian network ICE. Messages ARE delivered, but the delivery reports are delayed. MT(Outgoing) and MO(Incoming) traffic is not affected. We will keep you updated.

We are no longer seeing issues towards the operator Salt in Switzerland. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We are currently seeing some issues with the SMS service of our provider towards the network Salt in Switzerland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

UK Telefonica is fully operational again, we will continue to monitor the traffic to ensure delivery.

We are currently seeing some issues with the SMS service of our provider towards the network Telefonica in the United Kingdom. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We have observed that 3 Sweden MO traffic has resumed its normal flow again, resolving this incident.

We are currently seeing some issues with the MO SMS service of 3 Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

All systems on GatewayAPI.EU are now back to being fully operational again. We are sorry for any inconveniences this may have caused.

We are currently experiencing a delay in the delivery of MO (inbound) messages and Delivery Reports on our GatewayAPI.EU platform. Our team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as more information becomes available. Thank you for your understanding.

We are currently monitoring the Delivery Report issue on our GatewayAPI.EU platform. Users may experience a delay receiving the delivery reports. MT traffic is not affected. We will keep you updated.

We are no longer seeing issues towards the operator Tele2 in Sweden. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We are currently seeing some issues with the SMS service of Tele2 Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

TDC Denmark is fully operational again, we will continue to monitor the traffic for good measure.

We are currently seeing some issues with the SMS service of TDC Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are no longer seeing issues towards the operator Tele2 in Latvia, Estonia and Lithuania. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We are currently seeing some delivery issues with the SMS service of Tele2 in Latvia, Estonia and Lithuania The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are no longer seeing issues towards the operator Tele2 in Sweden. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We are currently seeing some delivery issues with the SMS service of Tele2 Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Telia Denmark is fully operational again, we will continue to monitor the traffic for good measure.

We are continuing to work on a fix for this issue.

We are currently seeing some issues with the SMS service of Telia Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The traffic issue for Telenor Norway is resolved. For more information, please contact our support team.

We are currently seeing some issues with the SMS service of Telenor Norway The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are no longer seeing issues towards the operator O2 in Germany. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We are currently seeing some issues with the SMS service of O2 in Germany The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

This incident has been resolved.

We are no longer seeing issues towards the operator Gamma Telecom in United Kingdom. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We are currently seeing some issues with the SMS service of Gamma Telecom UK. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are no longer seeing issues towards the operator SALT in Switzerland. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We are seeing issues toward the operator SALT in Switzerland, and are monitoring the issue. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are now seeing the traffic coming through normally with the SMS service of Telenor Denmark on our GatewayAPI.EU platform. All systems are fully operational again. We will continue to monitor the traffic. We apologize for any inconveniences this may have caused.

We are currently seeing some issues with the SMS service of Telenor Denmark on our GatewayAPI.EU platform. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are now seeing Delivery Reports coming through at a normal pace again in Finland. All systems are fully operational again. We will continue to monitor the traffic.

We are currently seeing some Delivery Report delays towards Finland. Traffic is being delivered, but the delivery reports will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We have observed that TDC MO traffic has resumed its normal flow again, resolving this incident.

We are currently seeing some issues with the MO SMS service of TDC Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We have observed that the traffic has resumed its normal flow again, resolving this incident. All systems are now fully operational again.

We are currently seeing some issues with the SMS service of 3 Sweden. The current impact is Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. The traffic will be closely monitored while we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Traffic towards TDC Denmark has stabilized once again and we will continue to monitor the traffic for good measure.

We are currently experiencing an MT queue towards TDC Denmark. Thank you for your understanding and we apologize for the inconvenience caused by this.

TDC Denmark is fully operational again, we will continue to monitor the traffic for good measure.

TDC has updated their Kannel Server, which is causing issues on their end. We have experienced a significantly reduced throughput to TDC. The MT queue is cleared, but the throughput is still lower that expected. Additionally, MO (Mobile Originated) traffic is completely at a standstill. We are actively monitoring the situation and will provide updates as soon as we have more information. Thank you for your patience and understanding.

We are currently seeing some issues with the SMS service of TDC Denmark The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

**Incident Summary:** On Saturday June 1st 10:31 AM CEST, GatewayAPI.EU experienced an issue that affected the functionality of our REST API, leading to the platform being inaccessible. This incident was a result of a configuration issue that became apparent following an unexpected restart of the EU cluster. **Root Cause:** The root cause of the incident was traced to a code cleanup that removed an integration. This change inadvertently left our internal system API with a broken configuration. The issue was not immediately apparent and only surfaced when the pods restarted. For unknown reasons, the entire EU cluster had to restart, triggering a cascade of failures across our interconnected services. **Impact:** * Users Affected: All * Duration of Impact: 10:30 - 11:32 CEST * Services Affected: REST API, message delivery **Resolution and Recovery:** Our engineering team corrected the configuration issue in the internal system API and successfully restarted the affected services. The REST API functionality was restored, and message delivery resumed normal operations. **Preventive Measures:** To prevent a recurrence of this issue, we are implementing the following measures: 1. Configuration Management: Enhance our configuration validation processes to catch such issues before deployment. 2. Pod Restart Protocols: Investigate and address the cause of the unexpected EU cluster restart. 3. Service Dependency Monitoring: Improve monitoring of service dependencies to quickly identify and resolve cascading failures. We apologize for any inconvenience this incident may have caused. Our team is committed to ensuring the reliability and robustness of our services.

All systems on GatewayAPI.EU are now back to being fully operational again. There will be postmortem to follow. We are sorry for any inconveniences this may have caused.

We are experiencing issues with GatewayAPI.EU and are now investigating the root cause. All systems on GatewayAPI.EU are offline for the time being and we encourage you to stop all traffic on gatewayapi.eu until further notice. We are currently working on resolving the issue. The .COM setup is still working as intended. We will keep you updated.

Delivery Reports from TDC Denmark has stabilized once again and we will continue to monitor the traffic for good measure.

We are currently seeing some Delivery Report issues with the SMS service of TDC Denmark. SMS is still being delivered without delay. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Traffic towards TDC Denmark has stabilized once again and we will continue to monitor the traffic for good measure.

We are currently seeing some issues with the SMS service of TDC Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Traffic towards TDC Denmark has stabilized once again and we will continue to monitor the traffic for good measure.

We are currently seeing some issues with the SMS service of TDC Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

The issue regarding the GatewayAPI.EU login system has now been resolved. All systems on GatewayAPI.EU were offline for a short period of time. GatewayAPI.EU is up and running as expected.

We are experiencing issues with GatewayAPI.EU and are now investigating the root cause. All systems on GatewayAPI.EU are offline for the time being and we encourage you to stop all traffic on gatewayapi.eu until further notice. We are currently working on resolving the issue. The .COM setup is still working as intended. We will keep you updated.

The Delivery Report issue is now resolved. Delivery Reports are now delivered as usual. MT traffic has not been affected during this incident. Thank you for your patience, we apologize for any inconvenience this may have caused.

We are currently monitoring the Delivery Report issue. Users may experience a delay receiving the delivery reports. MT traffic is not affected. We will keep you updated.

Traffic towards Tele2 Sweden is back and fully operational again. Thank you for your understanding and we apologize for the inconvenience caused by this.

We are currently seeing some issues with the SMS service of Tele2 Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.