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Garmin Services is currently Operational

Last checked 2025-06-14T13:19:51.105Z from Garmin Services's official status page

Historical record of incidents for Garmin Services

Jun 12, 2025

Report: "Garmin Explore Website Unavailable"

Last update 2025-06-12T18:36:56.362Z

investigating2025-06-12T18:36:56.359Z

We are currently investigating this issue.

Jun 9, 2025

Report: "Iridium device activations, plan changes, cancellations delays or blocks"

Last update 2025-06-09T20:08:41.003Z

investigating2025-06-09T20:08:41.000Z

Iridium device activations, plan changes, cancellations are impacted due to issues at our service provider. We recommend holding off on activating or making changes for these devices until this is cleared up.

Jun 8, 2025

Report: "Explore map and MapShare data updates may be delayed for some customers"

Last update 2025-06-08T16:40:52.948Z

investigating2025-06-08T16:40:52.946Z

Delays in track points and messages showing up in Explore, including on the Map tab as well as MapShare, are possible for some European customers. We are currently investigating the issue. Person-to-person inReach messaging is not affected, although location links may not be immediately available.

Jun 6, 2025

Report: "Degraded Explore performance for Europe"

Last update 2025-06-06T18:43:00.992Z

investigating2025-06-06T18:43:00.989Z

Some European customers may experience issues accessing the Explore website, including managing data, deleting data, and viewing messages. These issues do not impact device messaging or SOS functionality.

Jun 2, 2025

Report: "Customers may experience issues using Map features in the Garmin Explore app."

Last update 2025-06-02T22:10:38.574Z

resolved2025-06-02T22:10:38.560Z

This incident has been resolved.

investigating2025-06-02T20:10:34.583Z

We are currently investigating this issue.

Report: "Customers may experience issues using Map features in the Garmin Explore app."

Last update 2025-06-02T17:10:00.000Z

Resolved2025-06-02T17:10:00.000Z

This incident has been resolved.

Investigating2025-06-02T15:10:00.000Z

We are currently investigating this issue.

Jun 1, 2025

Report: "Garmin Explore Website is unresponsive for parts of the US"

Last update 2025-06-01T18:34:21.726Z

resolved2025-06-01T18:34:21.709Z

This incident has been resolved.

investigating2025-06-01T17:41:45.863Z

Garmin Explore Website is unresponsive for parts of the US. This will also affect inReach subscription activations in parts of the US.

Report: "Garmin Explore Website is unresponsive for parts of the US"

Last update 2025-06-01T13:34:00.000Z

Resolved2025-06-01T13:34:00.000Z

This incident has been resolved.

Investigating2025-06-01T12:41:00.000Z

Garmin Explore Website is unresponsive for parts of the US. This will also affect inReach subscription activations in parts of the US.

May 29, 2025

Report: "Garmin Subscription Services Activations"

Last update 2025-05-29T21:28:00.664Z

resolved2025-05-29T21:28:00.646Z

This incident has been resolved.

investigating2025-05-29T19:34:13.284Z

Some customers may be experiencing issues activating subscriptions. We are investigating the issue.

Report: "Garmin Subscription Services Activations"

Last update 2025-05-29T16:28:00.000Z

Resolved2025-05-29T16:28:00.000Z

This incident has been resolved.

Investigating2025-05-29T14:34:00.000Z

Some customers may be experiencing issues activating subscriptions. We are investigating the issue.

May 28, 2025

Report: "Garmin Services - Iridium Subscription Maintenance"

Last update 2025-05-28T14:30:00.000Z

Completed2025-05-28T14:30:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-28T10:30:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-28T10:30:00.000Z

Length of Time: 4 hoursMay 28th 11:30AM EST time (3:30 PM UTC) to 3:30 PM EST time (7:30 PM UTC)During this vendor maintenance window, all Iridium activations, plan changes, and deactivation will be delayed. We recommend waiting until after this maintenance is completed to make changes your account.

May 15, 2025

Report: "Explore map and MapShare data updates may be delayed for some customers"

Last update 2025-05-15T13:48:17.756Z

resolved2025-05-15T13:48:17.740Z

This incident has been resolved.

investigating2025-05-15T12:58:24.345Z

We are continuing to investigate this issue.

investigating2025-05-15T09:35:59.790Z

Some European customers using older inReach devices may experience a delay on data appearing on Explore map and MapShare. Activations of older devices could also be delayed. Person-to-person inReach messaging is not affected, although location links may not be immediately available.

May 10, 2025

Report: "inReach Messaging"

Last update 2025-05-10T17:32:56.523Z

resolved2025-05-10T17:32:56.503Z

This incident has been resolved.

identified2025-05-10T16:03:21.097Z

The issue has been identified and a fix is being implemented.

investigating2025-05-10T15:06:41.556Z

inReach/Iridium messaging traffic is delayed and queued for delivery.

May 6, 2025

Report: "inReach Messaging and Activation may be delayed for some customers"

Last update 2025-05-06T16:44:22.324Z

resolved2025-05-06T16:44:22.302Z

This incident has been resolved.

identified2025-05-06T15:44:54.727Z

We are continuing to work on a fix for this issue.

identified2025-05-06T15:21:45.254Z

We are continuing to work on a fix for this issue.

identified2025-05-06T14:40:26.000Z

inReach Messaging and Activation is delayed for some customers. The issue has been identified and teams are working to mitigate / resolve.

May 1, 2025

Report: "Garmin Subscription Services Outage"

Last update 2025-05-01T20:51:25.227Z

resolved2025-05-01T20:51:25.210Z

This incident has been resolved.

monitoring2025-05-01T20:41:24.443Z

A fix has been implemented and we are monitoring the results.

identified2025-05-01T20:23:09.201Z

The issue has been identified and fixes are in progress. Subscriptions management features are now available but may experience delays.

investigating2025-05-01T19:17:51.488Z

Garmin subscription services are currently unavailable. Subscription management features, including activations, plan changes, and cancellations, are unavailable.

Apr 29, 2025

Report: "Marine Weather Requests"

Last update 2025-04-29T18:01:49.327Z

resolved2025-04-29T18:01:49.310Z

This incident has been resolved.

investigating2025-04-28T19:28:36.000Z

We are currently investigating an issue with Marine weather requests

Mar 19, 2025

Report: "Garmin Explore Website Unavailable"

Last update 2025-03-19T22:18:50.864Z

resolved2025-03-19T22:18:50.851Z

This incident has been resolved.

identified2025-03-19T20:33:37.819Z

Some customers may experience issues accessing the Explore website. These issues do not impact device messaging or SOS functionality. The issue has been identified and a fix is being implemented.

Mar 11, 2025

Report: "Garmin Explore Website Degraded Performance"

Last update 2025-03-11T16:36:53.312Z

resolved2025-03-11T16:36:53.299Z

This incident has been resolved.

monitoring2025-03-11T16:31:33.589Z

A fix has been implemented and we are monitoring the results.

identified2025-03-11T16:12:36.114Z

The issue has been identified and a fix is being implemented.

investigating2025-03-11T16:11:09.279Z

Some customers may experience issues with loading and logging into the Explore web site. We are currently investigating the issue. These issues do not impact device messaging, tracking or SOS functionality.

Mar 3, 2025

Report: "inReach activations errors and delays for some US region customers"

Last update 2025-03-03T21:22:08.289Z

resolved2025-03-03T21:22:08.269Z

This incident has been resolved.

monitoring2025-03-03T21:07:46.841Z

A fix has been implemented and we are monitoring the results.

identified2025-03-03T18:40:17.501Z

We are continuing to work on a fix for this issue.

identified2025-03-03T18:25:17.491Z

The issue has been identified and a fix is being implemented.

investigating2025-03-03T18:21:28.556Z

We are currently investigating this issue.

Feb 26, 2025

Report: "Garmin Subscription Services Outage"

Last update 2025-02-26T10:29:15.912Z

resolved2025-02-26T10:29:15.896Z

This incident has been resolved.

investigating2025-02-26T10:28:54.580Z

We are continuing to investigate this issue.

investigating2025-02-26T06:46:28.120Z

Garmin subscription services are currently intermittently available. Subscription management features, including activations, plan changes, and cancellations, are delayed/degraded.

investigating2025-02-26T06:15:40.806Z

Garmin subscription services are currently unavailable. Subscription management features, including activations, plan changes, and cancellations, are unavailable.

Feb 25, 2025

Report: "Users trying to activate and pair inReach devices may experience delays in messaging"

Last update 2025-02-25T22:00:06.323Z

resolved2025-02-25T22:00:06.307Z

This incident has been resolved.

monitoring2025-02-25T20:49:21.144Z

A fix has been implemented and engineers are monitoring results.

identified2025-02-25T19:57:13.447Z

The issue has been identified and engineers are implementing a fix. A small set of users trying to activate and pair new inReach devices may experience delays in messaging. The same users may also experience an issue trying to pair their inReach device to their account in the Garmin Messenger app.

Nov 22, 2024

Report: "inReach/Iridium messaging traffic being sent to a device may be delayed."

Last update 2024-11-22T04:29:21.368Z

resolved2024-11-22T04:29:21.348Z

This incident has been resolved.

monitoring2024-11-22T04:04:38.306Z

A fix has been implemented and we are monitoring the results.

identified2024-11-21T20:24:44.298Z

The issue has been identified and working on a fix.

investigating2024-11-21T19:43:38.765Z

We are currently investigating this issue.

Nov 13, 2024

Report: "inReach Subscription Plan Changes Delayed"

Last update 2024-11-13T21:16:36.884Z

resolved2024-11-13T21:16:36.851Z

This incident has been resolved.

monitoring2024-11-13T21:01:43.385Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-13T20:25:16.191Z

Iridium plan changes, activations, and deactivations are currently delayed. We are investigating further.

Nov 8, 2024

Report: "Subscription Services Delayed"

Last update 2024-11-08T02:55:31.963Z

resolved2024-11-08T02:55:31.948Z

This incident has been resolved.

investigating2024-11-08T02:55:07.894Z

All issues have been resolved

investigating2024-11-08T01:29:05.457Z

We are currently investigating a delay in activations and plan changes

Nov 6, 2024

Report: "Garmin Subscription Services Outage"

Last update 2024-11-06T00:24:31.923Z

resolved2024-11-06T00:24:31.907Z

This incident has been resolved.

monitoring2024-11-06T00:13:28.814Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-05T23:31:58.066Z

Garmin subscription services are currently unavailable. Subscription management features, including activations, plan changes, and cancellations, are unavailable.

Nov 2, 2024

Report: "Garmin Messenger app photo/voice message issues"

Last update 2024-11-02T18:21:05.123Z

resolved2024-11-02T18:21:05.109Z

This incident has been resolved.

investigating2024-11-02T15:56:56.886Z

We are continuing to investigate this issue.

investigating2024-11-02T15:56:40.250Z

Customers may experience issues sending and receiving photo/voice messages via the Messenger app.

Oct 22, 2024

Report: "Partial Explore outage for US"

Last update 2024-10-22T19:21:52.613Z

resolved2024-10-22T19:21:52.599Z

This incident has been resolved.

investigating2024-10-22T19:20:52.000Z

Explore site is restored

investigating2024-10-22T17:51:09.233Z

Some US customers may experience issues accessing the Explore website, including managing data, deleting data, and viewing messages. These issues do not impact device messaging or SOS functionality.

Oct 11, 2024

Report: "Outgoing messages sent with 800+ characters may not properly deliver to SMS destinations"

Last update 2024-10-11T20:35:35.918Z

resolved2024-10-11T20:35:35.902Z

This incident has been resolved.

investigating2024-10-10T21:07:03.505Z

This issue has been raised with our vendors and is pending investigation. For optimal SMS delivery, keep outgoing messages below 800 characters per message.

Report: "Explore map and MapShare data updates may be delayed for some customers"

Last update 2024-10-11T20:35:06.733Z

resolved2024-10-11T20:35:06.714Z

This incident has been resolved.

identified2024-10-10T18:00:36.612Z

The issue has been identified and a fix has been implemented for new track points. A fix for displaying track points sent between 3pm Eastern on 10/8 and 12pm Eastern on 10/9 is in progress.

investigating2024-10-09T17:04:43.798Z

Delays in track points showing up in Explore, including on the Map tab as well as MapShare, are possible for some North American customers. We are currently investigating the issue.

Oct 9, 2024

Report: "Explore map and MapShare data updates may be delayed for some customers"

Last update 2024-10-09T04:54:03.215Z

resolved2024-10-09T04:54:03.198Z

This incident has been resolved.

investigating2024-10-08T21:33:21.373Z

Delays in track points and messages showing up in Explore, including on the Map tab as well as MapShare, are possible for some North American customers. These pages may also be slow to load. We are currently investigating the issue. Person-to-person inReach messaging is not affected, although location links may not be immediately available.

investigating2024-10-08T15:27:20.516Z

We are currently investigating this issue.

Oct 8, 2024

Report: "Garmin Subscription Services Outage"

Last update 2024-10-08T18:50:13.546Z

resolved2024-10-08T18:21:50.000Z

This incident has been resolved.

identified2024-10-08T17:37:59.382Z

The issue has been identified and a fix is being implemented.

investigating2024-10-08T16:23:38.753Z

We are investigating the issue. Garmin Services billing platform is unavailable. Billing-related subscription management features, including activations, plan changes, and deactivations, are unavailable.

Oct 3, 2024

Report: "Garmin Explore website and MapShare unavailable"

Last update 2024-10-03T02:00:58.379Z

resolved2024-10-03T02:00:58.360Z

This incident has been resolved.

investigating2024-10-03T00:11:37.543Z

Customers may experience timeouts when accessing explore.garmin.com. These issues do not impact device messaging or SOS functionality.

Sep 24, 2024

Report: "Garmin Subscription Services Outage"

Last update 2024-09-24T22:18:45.163Z

resolved2024-09-24T21:00:00.000Z

Garmin Services billing platform was unavailable from 4:58pm to 6:03pm EDT. Billing-related subscription management features, including activations, plan changes, and deactivations, were unavailable during this time.

Report: "Delays with subscriptions activations, deactivations and plan changes"

Last update 2024-09-24T16:56:03.614Z

resolved2024-09-24T16:56:03.597Z

This incident has been resolved.

identified2024-09-24T16:00:06.397Z

We are continuing to work on a fix for this issue.

identified2024-09-24T15:58:39.926Z

The issue has been identified and a fix is in progress.

Sep 23, 2024

Report: "Garmin Subscription Services Outage"

Last update 2024-09-23T16:34:00.605Z

resolved2024-09-23T16:34:00.586Z

This incident has been resolved.

investigating2024-09-23T16:33:00.806Z

We are continuing to investigate this issue.

investigating2024-09-23T16:22:11.228Z

We are continuing to investigate this issue.

investigating2024-09-23T16:07:23.685Z

We are continuing to investigate this issue.

investigating2024-09-23T16:06:16.822Z

Sep 16, 2024

Report: "Garmin Subscription Services Outage"

Last update 2024-09-16T18:10:44.410Z

resolved2024-09-16T18:10:44.397Z

This incident has been resolved.

investigating2024-09-16T17:07:11.237Z

Sep 13, 2024

Report: "Garmin Explore Website plan and device management unavailable"

Last update 2024-09-13T16:29:11.798Z

resolved2024-09-13T16:29:11.783Z

This incident has been resolved.

investigating2024-09-13T15:58:45.002Z

We are currently investigating this issue.

Sep 3, 2024

Report: "Customers unable to update address/payment information via Explorer"

Last update 2024-09-03T21:48:11.028Z

resolved2024-09-03T21:48:11.016Z

This incident has been resolved.

investigating2024-09-03T20:58:18.536Z

We are currently investigating the issue.

Sep 1, 2024

Report: "Delays with subscriptions activations, deactivations and plan changes"

Last update 2024-09-01T14:30:54.843Z

resolved2024-09-01T14:30:54.830Z

This incident has been resolved. All delayed activity has been successfully processed.

monitoring2024-09-01T07:47:05.864Z

A fix has been implemented and all delayed activations, deactivations, and plan changes should finish processing in the next several hours.

identified2024-09-01T07:02:08.152Z

The issue has been identified and a fix is being implemented.

investigating2024-09-01T01:10:20.806Z

We are currently investigating this issue.

Aug 29, 2024

Report: "Messages from inReach devices to SMS or email may be delayed"

Last update 2024-08-29T00:57:32.949Z

resolved2024-08-29T00:57:32.935Z

This incident has been resolved.

investigating2024-08-29T00:24:06.910Z

We are currently investigating this issue.

Aug 20, 2024

Report: "inReach MapShare data and activations delayed for some North American customers"

Last update 2024-08-20T18:51:17.725Z

resolved2024-08-20T18:51:17.713Z

This incident has been resolved.

investigating2024-08-20T18:17:00.630Z

We are currently investigating this issue.

Aug 13, 2024

Report: "inReach Mapshare Data And Activations Delayed For Some North American Customers"

Last update 2024-08-13T00:13:07.984Z

resolved2024-08-13T00:13:07.969Z

This incident has been resolved.

investigating2024-08-12T20:46:51.358Z

We are currently investigating this issue.

Aug 2, 2024

Report: "Garmin Subscription Services Outage"

Last update 2024-08-02T09:57:40.814Z

resolved2024-08-02T09:57:40.801Z

This incident has been resolved.

investigating2024-08-02T09:46:49.030Z

We are continuing to investigate this issue.

investigating2024-08-02T09:16:46.687Z

We are currently investigating this issue.

Jul 19, 2024

Report: "inReach messaging may be delayed for some customers"

Last update 2024-07-19T12:42:12.831Z

resolved2024-07-19T12:42:12.813Z

This incident has been resolved.

monitoring2024-07-19T02:57:34.507Z

The issue has been resolved. inReach messages sent during this incident may be delayed.

identified2024-07-18T23:54:51.160Z

inReach Messaging is delayed. Developer APIs are affected. SOS Communication is not affected. The issue has been identified and teams are working to mitigate / resolve.

Report: "Garmin Subscription Services Outage"

Last update 2024-07-19T08:00:36.631Z

resolved2024-07-19T08:00:36.614Z

This incident has been resolved.

investigating2024-07-19T06:19:32.931Z

Jul 10, 2024

Report: "Garmin Subscription Services Outage"

Last update 2024-07-10T19:33:38.353Z

resolved2024-07-10T19:33:36.011Z

This incident has been resolved.

identified2024-07-10T18:25:08.768Z

The issue has been identified and a fix is being implemented.

investigating2024-07-10T15:13:26.492Z

We are investigating the issue, actively engaged with the billing system vendor to resolve an access issue in their system.

Report: "Activations and plan changes may be delayed."

Last update 2024-07-10T16:03:51.037Z

resolved2024-07-10T16:03:51.016Z

This incident has been resolved, and activations are now flowing through from the satellite provider.

investigating2024-07-10T11:43:17.646Z

We are experiencing a delay of a couple of hours for satellite activations.

Jul 8, 2024

Report: "Explore Website in US is intermittently unavailable"

Last update 2024-07-08T20:38:09.299Z

resolved2024-07-08T20:38:09.259Z

This incident has been resolved.

investigating2024-07-08T19:15:00.406Z

We are currently investigating this issue.

Jun 21, 2024

Report: "T-Mobile/Sprint customers may not receive new 6-digit codes to verify their Messenger account"

Last update 2024-06-21T15:05:38.682Z

resolved2024-02-28T22:48:00.155Z

This incident has been resolved.

investigating2024-02-28T22:47:20.432Z

We are continuing to investigate this issue.

investigating2024-02-28T22:20:20.000Z

Issue with 6-digit codes to verify Messenger account is resolved.

Report: "Customers in Australia may see sporadic issues in sending messages and signing into explore"

Last update 2024-06-21T15:05:38.642Z

resolved2024-03-01T04:30:00.000Z

Customers in Australia may see sporadic issues in sending messages and signing into explore

Report: "Customers in Australia may see sporadic issues in sending messages and signing into explore"

Last update 2024-06-21T15:05:38.599Z

resolved2024-03-01T09:40:07.770Z

This incident has been resolved.

investigating2024-03-01T07:05:47.867Z

We are currently investigating this issue.

Report: "Delays with subscriptions activations, deactivations and plan changes"

Last update 2024-06-21T15:05:38.555Z

resolved2024-03-08T14:57:54.254Z

The delays have been resolved. Further investigation revealed that the subscriptions activations, deactivations, and plan changes themselves were being processed successfully, but any notifications and the status of those actions in Garmin mobile apps and websites were delayed.

investigating2024-03-08T10:49:58.018Z

We are currently investigating this issue.

Report: "Delays in account creation, subscriptions activations, deactivations, plan changes for some US customers"

Last update 2024-06-21T15:05:38.495Z

resolved2024-04-04T02:19:32.778Z

This incident has been resolved.

investigating2024-04-04T02:17:22.992Z

We are continuing to investigate this issue.

investigating2024-04-04T00:37:48.769Z

We are currently investigating this issue.

Report: "Explore Website, Degraded Performance"

Last update 2024-06-21T15:05:38.456Z

resolved2024-05-21T16:05:11.386Z

Website performance has been restored.

investigating2024-05-21T09:56:32.735Z

Explore website not responding after login in Europe.

Report: "Explore Website is not accessible"

Last update 2024-06-21T15:05:38.414Z

resolved2024-05-23T06:29:30.868Z

This incident has been resolved.

investigating2024-05-23T00:03:25.979Z

We are currently investigating this issue.

Report: "Credit card validation failing"

Last update 2024-06-21T15:05:38.375Z

resolved2024-05-31T19:57:16.525Z

This incident has been resolved.

investigating2024-05-31T17:17:47.188Z

We are currently investigating this issue.

Report: "Garmin Explore Website and MapShare Unavailable"

Last update 2024-06-21T15:05:38.337Z

resolved2024-06-06T20:43:16.316Z

This incident has been resolved.

monitoring2024-06-06T19:52:57.426Z

A fix has been implemented and we are monitoring the results.

identified2024-06-06T19:37:07.423Z

Customers may experience issues with several functions of the Explore website, including managing data, deleting data, and viewing messages. These issues do not impact device messaging or SOS functionality.

Report: "inReach messaging may be delayed for some customers"

Last update 2024-06-21T15:05:38.295Z

resolved2024-06-20T17:53:41.040Z

This incident has been resolved.

monitoring2024-06-20T14:47:02.822Z

A fix has been implemented and we are monitoring the results.

investigating2024-06-20T13:42:22.616Z

As of 6:57AM ET inReach messaging may be delayed for some customers