Fullstory Incidents | Statusfield

Historical record of incidents for Fullstory

Mar 28, 2025

Scheduled Maintenance

Last update 2025-03-28T01:00:00.000Z

Completed2025-03-28T01:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-03-27T23:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-03-27T13:10:00.000Z

Fullstory will be conducting scheduled maintenance for our EU data center on Thursday, March 27th between 7:00 PM EDT through 9:00 PM EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance. If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com

Mar 19, 2025

Slow or failure to load Fullstory

Last update 2025-03-19T00:09:00.000Z

Resolved2025-03-19T00:09:00.000Z

We have implemented a fix that has resolved the issue and our team is still actively investigating the underlying cause to prevent future occurrences. Please reach out to support@fullstory.com if you experience any further issues.

Monitoring2025-03-18T22:09:00.000Z

At 4:11 PM EDT, we detected an issue that resulted in degraded performance on Fullstory. The service has been restored, and we are actively investigating the root cause. We will provide further updates as our investigation progresses. If you encounter any additional issues or have questions, please contact support@fullstory.com.

Update2025-03-18T21:13:00.000Z

We are continuing to investigate this issue.

Investigating2025-03-18T20:29:00.000Z

At 4:19pm ET, we noticed users experiencing slow loading or failure to load Fullstory. We are rolling back recent changes and continuing to investigate and fully resolve this issue.