FreshBooks

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FreshBooks is currently Operational

Last checked from FreshBooks's official status page

Historical record of incidents for FreshBooks

Report: "FreshBooks - Access Issues"

Last update
investigating

We’re currently experiencing an issue which may prevent users from accessing FreshBooks. As a result, you may experience problems with your login, or intermittent loading issues across all areas of our app. This is related to the current Google outage. We will post another update as soon as we have more information.

Report: "Scheduled Maintenance"

Last update
Scheduled

FreshBooks will be undergoing system maintenance

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "FreshBooks - Payroll Onboarding issue"

Last update
resolved

The issue with Payroll Onboarding in FreshBooks has been resolved. All Payroll services are available and ready to be used.

investigating

There’s currently an issue with Payroll Onboarding on FreshBooks. We’ve identified the problem and are working to fix it, however, new accounts may not be able to onboard FreshBooks Payroll services at the moment. Please check back for further updates.

Report: "Payment gateway issues"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have fixed the issue impacting Online Payments and will continue monitoring it to ensure no further downtime. Feel free to check back here for any further updates.

investigating

We are currently experiencing an issue with processing Online Payments. The team is aware of the problem and is working to resolve it, but you may notice issues with processing payments and entering payment information manually. We will post another update as soon as we have more information.

Report: "FreshBooks - Bank Reconciliation Issue for Some Users"

Last update
resolved

We have resolved the issue impacting Bank Reconciliation for some users. Thank you for your patience while we worked on a fix. Check back here for any further updates.

identified

There’s currently an issue with Bank Reconciliation on FreshBooks. Some users may see a status of 'Waiting for transactions' for Bank Connections that have already completed their transaction import. We’ve identified the problem and are working to fix it; however, you may be unable to use Bank Reconciliation for some Bank Connections at this time. Please check back for further updates.

Report: "FreshBooks - PDF Generation Not Working for Some Users"

Last update
resolved

This incident has been resolved.

monitoring

We have fixed the issue affecting PDF generation and are monitoring the results.

investigating

There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.

Report: "FreshBooks - Bank Connection Issue"

Last update
resolved

The issue with Automatic Expense Imports in FreshBooks has been resolved. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

investigating

There’s currently an issue with Automatic Expense Import on FreshBooks. We’ve identified the problem and are working to fix it, Please check back for further updates.

Report: "FreshBooks - Identified"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We have identified the issue impacting FreshBooks, and are working quickly to fix it. In the meantime you may encounter slowness logging in. As soon as the issue is resolved we will update here.

Report: "FreshBooks - Component not working"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

There’s currently an issue with the Account Billing Component of FreshBooks. We’ve identified the problem and are working to fix it, however, FreshBooks Account Creation, as well as any Account Upgrades/Downgrades/Cancellations, may be affected during this time. Please check back for further updates.

Report: "FreshBooks - Component not working"

Last update
resolved

This incident has been resolved. Thank you for your patience while we worked to fix the issue.

monitoring

We have fixed the issue impacting the Account Billing Component of FreshBooks and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

investigating

There’s currently an issue with the Account Billing Component of FreshBooks. We’ve identified the problem and are working to fix it, however, FreshBooks Account Creation, as well as any Account Upgrades/Downgrades/Cancellations, are unavailable at this time. Please check back for further updates.

Report: "FreshBooks - Investigating My Team Page Issue"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

We’re currently investigating reports of an issue with the "My Team" page and individual Team Member profiles on FreshBooks. We will post updates as soon as we have them.

Report: "FreshBooks - Access Issues"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further issues. Customers may need to perform a hard refresh on their browser (ctrl/cmd + shift + r) to access their FreshBooks accounts if they encounter an error. Feel free to check back here for any further updates.

investigating

We’re currently experiencing an issue which may prevent users from accessing FreshBooks. As a result, you may experience problems with your login while we work to fix the problem. We will post another update as soon as we have more information.

Report: "FreshBooks - Bank Connection Issue"

Last update
resolved

We have resolved the issue impacting FreshBooks' Bank Connection. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

We’re currently investigating reports of issues with the Bank Import connection on FreshBooks. Connecting your bank account, refreshing the connection, and expense import can result in an error. We will post updates as soon as we have them.

Report: "#may03-invoice-creation-failing"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

A fix has been implemented and we will continue to monitor the results.

identified

The issue causing invoice creation and invoice editing has been identified and a fix is being implemented.

investigating

We are continuing to investigate an issue related to invoice creation and editing. Our iOS and Android apps are performing as expected.

investigating

We are currently investigating an issue related to invoice creation and invoice editing. Further updates will be provided as we navigate this issue and determine a solution.

Report: "FreshBooks - Some Accounting Reports unavailable"

Last update
resolved

The issue affecting Accounting reports and the Chart of Accounts for some users has been resolved, with no further impacts expected. Thanks again for your patience.

monitoring

We have identified the cause of the Reports issue and have implemented a fix to address the issue. Access to affected Accounting reports and Chart of Accounts has now been restored. Thank you for your patience.

investigating

We are currently investigating an issue that is preventing Accounting reports from loading for some users, as well as the Chart of Accounts. Apologies for any inconvenience this may cause.

Report: "FreshBooks - Degraded Performance on Billing/Upgrade Page"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have fixed the issue impacting Upgrades on FreshBooks on Android devices using Google Pay. We will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

identified

The FreshBooks Billing/Upgrade Issue is limited to Android users on Google Pay, and are working quickly to fix it. We will post an update as soon as everything is resolved.

investigating

There’s currently an issue with degraded performance on our Billing/upgrade page on FreshBooks which can impact the ability to Upgrade/Update Billing info. We are working on fixing the performance issues and getting functionality back for the Billing/upgrade page Please check back for further updates.

Report: "Issue with some FreshBooks Apps"

Last update
resolved

We have resolved the issue impacting FreshBooks' Hubspot, Shopify, and Income Importer Apps. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

We are currently investigating an issue reported earlier today which affects our Hubspot, Shopify, and Income Importer apps. We are aware of the issue and are currently working toward identifying the causes and solution. Apologies to affected users for any inconvenience this may cause.

Report: "Some users unable to save Invoices, Estimates, Expenses"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have rolled back the changes impacting FreshBooks and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

investigating

We are currently investigating an issue reported earlier today which affects some users' ability to save Invoices, Estimates and Expenses. The issue appears to be limited to a small number of users based on reported cases. We are aware of the issue and are currently working toward identifying the causes and solution. Apologies to affected users for any inconvenience this may cause.

Report: "Payment gateway issues - PayPal"

Last update
resolved

We have resolved the issue with PayPal. All functionality is back to normal. Thank you for your patience.

investigating

We are currently experiencing an issue with clients being able to pay with PayPal payment methods. The team is aware of the problem and is working to resolve it. You may notice issues with Invoice and checkout link payments through PayPal. We will post another update as soon as we have more information.

Report: "Payment gateway issues"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

Issues Impacting WePay transactions have been identified and remediated. We will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

investigating

We are currently experiencing an issue with WePay. The team is aware of the problem and is working to resolve it, but you may notice issues with processing transactions. We will post another update as soon as we have more information.

Report: "Payment gateway issues - Stripe"

Last update
resolved

This incident has been resolved.

monitoring

We have resolved the issue with Stripe. All functionality is back to normal and affected transactions have been updated with the correct status.

investigating

FreshBooks is currently unable to process failed transactions through Stripe. Some users may find that information about failed direct debit payments is not appearing in their FreshBooks account. The team is aware of the problem and is working to resolve it. We will post another update as soon as we have more information.

Report: "FreshBooks - Fundbox Integration Issue"

Last update
resolved

We have resolved the issue impacting the Fundbox integration on FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

A fix has been implemented for the issue impacting the use of the Fundbox integration on FreshBooks. We will continue to monitor it to ensure there’s no further issues with the Fundbox integration. Feel free to check back here for any further updates.

investigating

There’s currently an issue with the Fundbox Integration on FreshBooks. Use of the Fundbox integration on FreshBooks will be impacted until Fundbox can resolve the issue on their end. Please check back for further updates.

Report: "FreshBooks - Degraded Performance with Automatic Transaction Import"

Last update
resolved

We have resolved the issue impacting Automatic Bank Transaction Import. Thank you for your patience while we worked to fix the issue.

monitoring

We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are continuing to investigate and monitor this issue. Please check back here for any updates.

identified

We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are continuing to investigate and monitor this issue. Please check back here for any updates.

monitoring

We are aware of an issue with our Automatic Bank Transaction Import, which caused a number of transactions to not import into some FreshBooks accounts recently. We are starting to see some of the missing transactions begin to import into the affected accounts but some transactions are still being impacted. We are continuing to investigate and monitor this issue. Please check back here for any updates.

Report: "FreshBooks - freshbooks.com website not working"

Last update
resolved

We have resolved the issue impacting freshbooks.com. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

There’s currently an issue with freshbooks.com. We’ve identified the problem and are working to fix it, however users may be unable to log in from the main site. Instead, please us my.freshbooks.com to log in and access your account.

Report: "Issues with loading Invoices page"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have identified the source of the issue affecting loading the Invoices section and are seeing behaviour returning to normal across affected accounts. We will continue to monitor the issue and provide any necessary service updates here.

investigating

We are currently investigating reports of some users experiencing errors or slowness when loading their Invoices section in FreshBooks. This issue is affecting users sporadically, and may affect loading Dashboard widgets and Reports. We will provide updates as they become available.

Report: "FreshBooks - Component not working"

Last update
resolved

We have resolved the issue impacting Apple Single Sign-On (SSO) on FreshBooks. Thank you for your patience while we worked to fix the issue.

monitoring

We have fixed the issue impacting Apple Single Sign-On (SSO) on FreshBooks, and will continue to monitor it to ensure no further impact to our customers. Feel free to check back here for any further updates.

investigating

There’s currently an issue with Apple Single Sign-On (SSO) on FreshBooks. We are currently investigating the issue, however, you may be unable to sign in to your FreshBooks Account using Apple SSO at this time. If possible, please sign in using your FreshBooks email and password instead. Please check back for further updates.

Report: "FreshBooks - Can't Unsubscribe From Marketing Emails"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

There’s currently an issue preventing customers from being able to unsubscribe from FreshBooks marketing emails at this time. We are working to resolve this issue so you can successfully unsubscribe from our marketing emails. Please check back for further updates.

Report: "FreshBooks - Component not working"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

There’s currently an issue with creating new Invoices, Estimates, and Proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to use Invoices, Estimates, and Proposals at this time. Please check back for further updates.

Report: "Payment Gateway Issues"

Last update
resolved

All affected transactions have been fixed and the incident has been resolved.

monitoring

We have fixed the issue impacting the majority of Stripe transactions, and are continuing to work on fixing the remaining affected transactions. Please check back here for any updates. We thank you for your patience.

investigating

We have identified the issue and are working quickly with Stripe to fix it. We will post an update as soon as everything is resolved.

investigating

We are currently experiencing an issue with Stripe transactions. The team is aware of the problem and is working to resolve it, but you may notice issues with refunds. We will post another update as soon as we have more information.

Report: "FreshBooks - Component not working"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further downtime. Feel free to check back here for any further updates.

investigating

There’s currently an issue with accessing or updating your FreshBooks subscription plan. We’ve identified the problem and are working to fix it, however you may be unable to access that area at this time. Please check back for further updates.

Report: "Identified Issue with Search and Webhook Delay"

Last update
resolved

Monitoring for the search and webhooks issues has concluded and all related issues have now been resolved. Thanks again for your patience.

monitoring

The issues affecting performance of search functions and webhooks in FreshBooks have now been resolved. We are continuing to monitor but are not expecting any further disruptions. Thank you for your patience.

identified

We are continuing to work on a fix for this issue.

identified

There’s currently an issue causing delayed performance with both Search and webhooks on FreshBooks. We’ve identified the problem and are working to fix it. We will post updates as soon as we have them.

Report: "FreshBooks - Component not working"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

The issue affecting one of our external partners has been fixed along with the impact to FreshBooks. We will continue to monitor it to ensure there’s no further disruption. Feel free to check back here for any further updates.

identified

We are continuing to work on a fix for this issue.

identified

Due to problems with an external service, there’s currently an issue with the Billing and Upgrade page on the FreshBooks platform, as well as freshbooks.com. We’ve identified the problem and are working to fix it, however you may be unable to use access the Billing and Upgrade and freshbooks.com pages at this time. Please check back for further updates.

Report: "FreshBooks - Degraded Performance with Client Search"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

identified

The issue has been identified and a fix is being implemented.

investigating

There’s currently an issue causing degraded performance with Client Search on FreshBooks. We’ve identified the problem and are working to fix it. Please check back for further updates.

Report: "FreshBooks - Down"

Last update
resolved

This incident has now been resolved, FreshBooks services are functional again. We thank you all for your patience and understanding.

monitoring

We are continuing to monitor the issue that caused FreshBooks to become unavailable and to ensure that our fix has been fully implemented successfully. Updates will be provided as soon as new details become available.

identified

The issue has been identified and a fix is being implemented.

investigating

FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.

Report: "FreshBooks - Investigating Issue with Email Delivery"

Last update
resolved

We have resolved the issue impacting mail delivery in FreshBooks. Thank you for your patience while we worked to resolve the issue. Check back here for any further updates.

identified

We have identified the issue impacting email delivery, and remediation is underway. We will post an update as soon as the issue is resolved.

investigating

We’re currently investigating reports of an issue with email delivery in FreshBooks. Customers may find that there is a delay in emails being delivered. We will post updates as soon as we have them.

Report: "FreshBooks - Invoice & Estimate PDF Generation Issue"

Last update
resolved

The issue impacting PDF generation on FreshBooks is now resolved.

investigating

There’s currently an issue generating PDFs of Invoices & Estimates on FreshBooks. We are investigating the issue. Please check back for further updates.

Report: "FreshBooks - Access Issues"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We’re currently experiencing an issue which may prevent users from accessing FreshBooks using certain browsers, including Safari. We will post another update as soon as we have more information.

Report: "FreshBooks - Investigating Issue"

Last update
resolved

We have resolved the issue impacting PDFs in FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

We’re currently investigating reports of intermittent problems with PDF generation on FreshBooks. We will post updates as soon as we have them.

Report: "Latency affecting Time Entries, Projects and Profitability Summary report"

Last update
resolved

Monitoring of this incident has concluded and no further disruptions are expected. Thanks again for your patience.

monitoring

A fix has been implemented and we are no longer seeing slowness related to Time Entries and Projects, and functionality of the Profitability Summary report has been restored. We are continuing to monitor the issue but no further complications are expected.

investigating

FreshBooks is currently experiencing increased traffic that may result in Time Entries or Projects loading slower than normal. Additionally, users may encounter issues when loading the Profitability Summary report, and may be unable to access the report temporarily. We are currently investigating and working to implement a fix that will resolve these issues. Updates will be provided as they become available. Thanks for your patience and apologies for any inconvenience this may cause.

Report: "FreshBooks - Issue with Invoices & Recurring Templates"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

We are continuing to investigate this issue.

investigating

There’s currently an intermittent issue which is causing degraded performance with invoices & Recurring Templates. We are investigating the issue & will keep you updated as we work towards resolving this issue.

Report: "FreshBooks down - Now Resolved"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.

investigating

We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.

investigating

FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.

investigating

FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.

Report: "FreshBooks - Investigating Issue"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

We’re currently investigating reports of an issue with FreshBooks. You may notice issues with generating PDF's, uploading files & Images to your account or viewing some reports. We will post updates as soon as we have them.

investigating

We’re currently investigating reports of an issue with PDF generation on FreshBooks. We will post updates as soon as we have them.

Report: "FreshBooks - Errors Registering New Users via Partnership Signup Flow"

Last update
resolved

We have resolved the issue impacting the registration of new users via our partnership signup flow on FreshBooks. Thank you for your patience while we worked to fix the issue.

monitoring

We have fixed the issue impacting partnership signup flow on FreshBooks and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.

identified

We have identified the issue impacting FreshBooks registration via the Partnership Signup Flow and are working quickly to fix it. We will post an update as soon as everything is resolved.

investigating

There’s currently an issue with registering new users via our partnership signup flow on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to register for a new FreshBooks account via the partnership flow at this time. Please check back for further updates.

Report: "PDF Generation Errors"

Last update
resolved

We have resolved the PDF issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue.

monitoring

PDF errors have now stopped, but we are continuing to monitor the situation for any unexpected behaviour.

monitoring

PDF errors are still sporadically occurring, but instances are decreasing. All related delays and issues have resolved but we will continue to monitor the situation for any spikes in activity or errors.

investigating

We are currently seeing issues with approximately 10% of PDFs being generated. Users may see sporadic errors when attempting to download PDFs from their FreshBooks account or with PDFs attached to outgoing Client emails. The situation is currently being investigated.

Report: "FreshBooks - Component not working"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the PDF issue.

monitoring

We have fixed the issue impacting FreshBooks' PDF feature, and will continue to monitor it to ensure there’s no further issue. Feel free to check back here for any further updates.

investigating

There’s currently an issue with PDF features on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to use PDF features at this time. Please check back for further updates.

Report: "FreshBooks - Stripe ACH and Direct Debit Transactions Failing"

Last update
resolved

We have resolved the issue impacting Stripe ACH and Direct Debit transactions. Thank you for your patience while we worked to fix the issue.

monitoring

We have fixed the issue impacting Stripe ACH and Direct Debit transactions in FreshBooks. We will continue to monitor the situation to ensure there are no further disruptions. Feel free to check back here for any further updates.

identified

There’s currently an issue with Stripe ACH and Direct Debit transactions failing to process on FreshBooks. We’ve identified the problem and are working to fix it. However your Stripe ACH and Direct Debit transactions will not process at this time. Please check back for further updates.

Report: "FreshBooks - PDFs not working"

Last update
resolved

This incident has been resolved.

monitoring

We are no longer seeing an issue with PDF generation on FreshBooks. We will continue to monitor it. Feel free to check back here for any further updates.

investigating

There’s currently an issue with PDFs on FreshBooks. We're investigating the cause and will update further once more information becomes available.

Report: "FreshBooks - Intermittent Login and Latency Issues"

Last update
resolved

This incident has been resolved.

monitoring

We have detected and identified an issue where successful logins were intermittent, and application latency was present for a short period of time. We are monitoring the situation and will provide further updates as soon as they become available.

Report: "FreshBooks - Down"

Last update
resolved

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.

Report: "FreshBooks - Investigating Issue"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we continue to monitor the results.

investigating

We’re currently investigating reports of an issue with FreshBooks. We will post updates as soon as we have them.

Report: "FreshBooks.com - Access Issues"

Last update
resolved

We have resolved the issue impacting the FreshBooks.com website and access to all pages has been restored. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

investigating

We’re currently experiencing an issue which may prevent users from accessing the freshbooks.com website, as well as our Support pages. Please note, account access is not affected at this time. Accounts are still fully functional and you may log in to your FreshBooks account at my.freshbooks.com Thank you for your patience as we work to resolve this issue. Feel free to check back here for updates.

Report: "FreshBooks - Investigating Signup Issue"

Last update
resolved

We have resolved the issue impacting FreshBooks signups. Thank you for your patience while we worked to fix the issue.

investigating

We've identified the issue impacting signups on FreshBooks and we're working quickly to fix it. We will post an update as soon as everything is resolved.

investigating

We’re currently investigating reports of an issue where customers are unable to continue signing up using specific regional phone number formats. We will post updates as soon as we have them.