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This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

Some users may be unable to access our platform due to network-related issues. Our team is actively working on a solution, and we expect services to be restored soon. Thank you for your patience!

This incident has been resolved.

When sending reports to the integrations we are experiencing longer loading times for the files to be created.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

There is currently an issue with the integration to Infobric, meaning it is currently not possible to fetch trips or see any vehicle from the Expense platform due to a login issue. We are currently investigating this.

This incident has been resolved.

We are continuing to monitor for any further issues.

All duplicates have now been deleted, meaning the users should be able to sent their transaction just as normal. A very few numbers of transactions are yet to reach the platform. We are still investigating this with OpenCard, but for the majority of the users using Nordea First Card Real Time, things should be operational by now.

The issue has been identified and our developers are currently working to solve this.

Users who have had their transactions from Nordea First Card invoiced are reporting that the invoiced transactions present themselves as duplicates. Meaning both transactions with an attached image along with a duplicate without an attached image is visible. We are currently investigating this and will update the status page once more information is available.

This incident has been resolved.

We will update once the system is up and running as normal again.

This incident has been resolved.

We are aware that some users are experiencing issues with SSO login in the latest version of our iOS app. Our team is investigating and working on a fix. In the meantime, we refer affected users to the web-version since this is isolated to the iOS app. Thank you for your patience.

The issue was resolved around 16:00 CET yesterday.

Work is still ongoing and the new estimated time until this is resolved is 16:00 CET. After that things are expected to go back to normal.

We are currently experiencing issues with our network equipment, which may cause minor disruptions for some users. Our team is actively working to resolve the problem, and we expect to have everything back to normal by 14:30 CET.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently experiencing an issue where users of Findity and Handelsbanken Expense are unable to sign in to the app-version. Our team is actively investigating the situation and will provide updates as soon as more information becomes available. Please note, this issue is limited to users of Findity's expense solution and Handelsbanken Expense only. In the meanwhile, we urge users to sign in to our web version if need be.

This incident has been resolved.

Currently, there seem to be issues contacting Findity by phone. We are investigating this together with our provider Telenor. In the meantime, please contact us via support@findity.com. This status will be updated once more information is available.

This incident has been resolved.

Currently there is a issue with analyzing receipts on new expenses. Users can still create new expenses and fill in the information manually. Findity will update this status once more information is available.

This incident has been resolved.

Users are currently experiencing problems connecting to the login page, which users are affected depends on which internet provider they use, affected internet providers are Telia and Bahnhof etc.

This incident has been resolved.

Fortnox have some issues with their services and you can follow the issue here : status.fortnox.se . This might cause some problems with sending reports to Fortnox Bokföring and Fortnox Lön. We will update this status when we know more.

This incident has been resolved.

Due to an issue at the issuer there is a delay in the delivery of cleared and invoiced transactions from OpenCard. We will update this once the system is up running as normal again.

This incident has been resolved.

Telenor sees some improvements but will continue to investigate this, therefore we cannot guarantee that we will be available by phone until this has been solved. Latest updates from Telenor is that this will be solved by 13:30 am CET.

Latest news from Telenor is that they are continuing to investigate this. They estimate the problem to be solved around 11 am CET. Some more information directly from Telenor (in Swedish): https://www.telenor.se/support/driftinformation/driftstorningar-pa-mobilnatet/

We are currently monitoring Telenors progress.

Currently, our support phone line provider, Telenor, is experiencing disruptions. They are actively investigating this matter, and we will provide further updates as soon as additional information becomes available. The last update from Telenor is that they estimate the problem will be solved att 10:14 CET today.

https://www.xledger.net/graphql is once again reachable. It should now be possible sending reports.

Currently, Xledger seems to experiencing some technical difficulties, making it not possible to send reports via the Xledger Integration. https://www.xledger.net/graphql (currently not reachable). We will update this status when more information is available.

This incident has been resolved.

Since December 29th Findity switched back to the old solution for rendering PDF-files. If you as an organization have been affected by PDF-files not coming over to your accounting or payroll system, just resending the report should do the trick.

Currently, Findity are experiencing problems rendering pictures from some PDF files. Organizations using integrations where the PDF file from the report is sent to the integration can therefore be affected by this causing the PDF not to follow to the integration. We are currently investigating this and will update the status as soon as more information is available.

This incident has been resolved.

Currently, iOS users are experiencing problems with approving reports. We are currently investigating this, the status will be updated when more information is available.

This incident has been resolved.

SEB are having problems sending daily transaction files from both SEB + Eurocard to the platform, they have not been able to send them for the last two days. SEB are working on this issue, as soon as we know more this status will be updated. This will affect the following organizations: Those that have activated SEB OR Eurocard in the Marketplace.

Open Card reports that this issue has been solved: Realtime is operational again. We will send the transactions as they are processed from our queue.

The service provider for First Card Real Time, Open Card, are currently experiencing challenges in ensuring real-time transaction delivery. Some users having this service activated might not receive transactions during this period. This is only affecting organizations using First Card Real Time from our Marketplace. We are actively monitoring the situation and will provide updates on the status as soon as additional information becomes available. From Open Card: We are currently experiencing some issues processing real-time transactions. Our team is investigating the matter, and we'll reach out to you once the system is operational again. Cleared transactions are being delivered as expected.

This incident has been resolved.

We are continuing to work on a fix for this issue.

Sent report job not correctly marked as completed, this can cause the progress bar to be stuck. This makes it look like the report is stuck in the job, while in fact it has already been sent. We have identified the problem and are working on a solution.

This incident has been resolved.

We are continuing to investigate this issue.

Some users might be experiencing the system as slow, we are currently looking into this and the probable cause is some backlog work. The system is still functional but might be experienced as slow as stated above. The status will be updated once we know more.

This incident has been resolved.

Currently, it is not possible to approve reports on the second step of the approval chain from the Organization view. This will only affect organizations with several approval steps, and an admin trying to approve the report. Non-admins who act as approvers will not be affected by this. Steps: 1. Report has been sent by the user and approved by Approver 1. 2. Approver 2 (who is an admin and tries to approve the report from the Report Tab in the organization view) cannot approve the report, the button to approve is gray and not possible to click). Workaround: Instead of approving from the report tab, approver 2 can just switch to Private Mode and approve the report from there (In the To-do tab). Findity are currently working to fix the problem and will update this status as soon as more information is available.

This incident has been resolved.

The sign-in problem is now confirmed to be because of maintenance work provided by the network provider Tele2. To no extent, Tele2 thought Findity would be affected by this in the first place, but after contact between Findity and Tele2 it turns out Findity is affected by this. The problem still remains, that several users cannot sign-in to the platform. Tele2 are investigating this and the status will be updated as soon as more information is avalible.

At the moment, some users are reporting problems signing in to the platform. This is regarding URLs that ends in findity.com. We are currently investigating this and will update the status as soon as we have further information.

This incident has been resolved.

Currently Xledger are experiencing some downtime, therefore customers using Xledger as integration can experience problems sending reports to Xledger. We are currently monitoring this here: https://www.xledger.net/graphql Status will be updated when Xledger is up and running again.

This incident has been resolved.

We are currently experiencing some backlog in our mailbox that can possibly affect users being invited to the service, requesting new passwords, or awaiting other emails from the service. It could take several hours to receive e-mails from the service. We will update this status when the issue is resolved.

This incident has been resolved.

The issue seems to be at our third part provider Glesys, therefore many users are experiencing problems signing in. You can follow their status page here: https://status.glesys.com/ We will update this page when we have further information.

Many users in our system are currently experiencing issues signing in to the service. We are currently investigating this and will update the status as soon as we know more.

This issue has now been resolved

The problem has been identified and hopefully soon resolved

Organizations that are using Fortnox integration can have problems sending their reports now. Our developers are looking into this problem.

This has now been solved. Files can be sent without any changes

The problem seems to be the format of the file, until a fix is out there is a workaround for this problem. 1. Save the file from Volvo on Call on your computer. 2. Change the format from UTF-16 to UTF-8. 3. Attach the file in a new e-mail and send it to the service (send it to the same e-mail as usual) 4. The milages should now end up on your user.

We are continuing to investigate this issue.

Currently, users are having issues sending their trips from Volvo On Call to the system. This is only affecting users using Volvo on Call for their Fleet Management. We are currently investigating this.

This issue has been resolved.

Findity are currently having issues with billing files and transactions, this means that we to some extent have not matched the billing files to the reports or the transactions have not yet reached the users. The problem has been identified and will most likely be solved soon.

This incident has been resolved, turns out it was only a viewing error in the product, the connection works just fine and organizations should be able to send reports to Fortnox.

Organizations are currently reporting issues connecting to Fortnox Bokföring/Lön. We are currently investigating this and will update you regarding this on the status page.

12:58: Up and running.

Currently, it is not possible to access the Knowledge base (https://help.findity.com), the third-party provider that delivers the Knowledge Base is currently investigating this. The status page will be updated as we have further information.

This incident has been resolved.

Organizations that are using Xledger as integration are currently unable to sync the latest data and send reports to Xledger. The error seems to be with the grapql endpoint on Xledgers side. We are monitoring this and will update this status when we know more. This will ONLY affect organizations using Xledger as an integration.