Historical record of incidents for Figma
Report: "Figma Community Forum Disruption"
Last updateWe are investigating an issue some users are experiencing when attempting to access the Figma Community Forum.
Report: "Figma Publishing Disruption"
Last updateWe’re investigating reports that previously published Sites and Makes are inaccessible and new publish attempts are failing.
Report: "Figma Make Service Disruption"
Last updateWe are investigating an issue some users are experiencing when attempting to publish Figma Make files.
Report: "Service Disruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring results. Please refresh your tabs.
We are investigating an issue where some users are unable to load the file browser or comments.
Report: "Service Disruption"
Last updateThis incident has been resolved.
A fix has been implemented and Figma should now be operational. We are continuing to monitor.
We are investigating an issue where some users may observe errors upon attempting to access Figma.
Report: "Service Disruption"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We have resolved the issue causing some users to be unable to load their comments, and are monitoring.
We are investigating an issue users are experiencing when loading comments in some files.
Report: "Service Disruption"
Last updateWe are investigating an issue users are experiencing when loading comments in some files.
Report: "Service disruption affecting Figma users on Chromebooks"
Last updateThis incident has been resolved.
A fix has been implemented and shipped to all users. We are continuing to monitor.
We are investigating an issue where some Figma users on Chromebooks are unable to open files.
Report: "Service Disruption"
Last updateFrom 2:30 AM - 6:30 AM UTC some users experienced slow performance loading the Figma file browser view as well as features like comments. We have since resolved the underlying issue and are monitoring closely.
Report: "Service disruption"
Last updateThis incident has been resolved.
The issue has been resolved and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently experiencing issues affecting email delivery. We are actively investigating and working to resolve the issue as quickly as possible
Report: "Service disruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are seeing some intermittent error rates that could cause file access errors and errors loading the recent files page. We are actively investigating.
Report: "Service disruption"
Last updateThis incident has been resolved.
A fix has been implemented and Figma should now be operational. We are continuing to monitor.
We are currently investigating an issue with loading Figma
Report: "Service disruption"
Last updateThis incident has been resolved.
The issue has been identified and fixed.
We are investigating an issue where some customers are unable to load files through the file browser.
Report: "Service disruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're investigating an availability issue navigating and viewing files
Report: "Service disruption"
Last updateThis incident has been resolved.
We have resolved the issue and are monitoring for further issues
We are seeing some intermittent error rates that could cause file access errors and errors loading the recent files page. We are continuing to investigate.
Report: "Service Disruption - Degradation in file search results"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
There was degradation in search results ranking, but we’ve identified the problem and are in the process of getting the fix out
Report: "Service disruption"
Last updateThis issue has been resolved.
We've implemented a fix and are monitoring results.
We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.
We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.
Report: "Service disruption - images not loading"
Last updateThis issue has been resolved.
Our engineering teams deployed a fix and we are monitoring results.
We’re investigating an issue with images not loading in files.
Report: "Service Disruption"
Last updateThis issue has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue related to the opening of a small set of files. We expect it to be resolved shortly.
Report: "Service disruption"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
Figma had a 10 minute partial availability issue on Monday July 22nd between 13:38 and 13:48 UTC. We have identified and addressed the root cause and we are actively monitoring.
Report: "Service disruption"
Last updateThis incident has been resolved.
We experienced a brief disruption that affected opening of files and home page loading due to a configuration change. The issue has been resolved and we're monitoring the results.
Report: "Service disruption"
Last updateFigma observed delays with notifications from 11:00am PT to 11:45am PT. This incident has been resolved.
Report: "Figma experienced some delays in emails sending from Apr 9th to April 15th"
Last updateFigma experienced some delays in emails sending from Apr 9th to April 15th. The issue was mitigated on Apr 15th.
Report: "Service Disruption"
Last updateFigma users experienced intermittent connectivity issues for 12 minutes. We have since resolved the underlying issue and are monitoring closely.
Report: "FigJam AI features disruption"
Last updateThis incident has been resolved.
OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service’s status and will update here when the disruption is cleared.
Report: "Service disruption"
Last updateThis incident has been resolved.
We experienced a brief disruption due to an underlying AWS issue. The issue has been resolved and we're monitoring the results.
Report: "Service Disruption"
Last updateFigma observed increased errors between 3:36pm PT and 3:39pm PT. The incident has been resolved.
Report: "Service disruption"
Last updateThis incident has been resolved
A fix has been implemented and we're monitoring the results
We are currently investigating an issue where some users are unable to load Figma
Report: "Service disruption"
Last updateFigma experienced an issue between 1:32am - 1:49am GMT that caused certain key operations to fail. The issue has been resolved.
Report: "FigJam AI features disruption"
Last updateThis incident has been resolved.
OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service’s status and will update here when the disruption is cleared.
Report: "FigJam AI features disruption"
Last updateThis disruption has been resolved.
OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service's status and will update here when the disruption is cleared.
Report: "Service disruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Figma users might be experiencing intermittent connectivity issues. We are actively investigating the issue.
Report: "Service disruption"
Last updateFigma was intermittently unavailable for some users between 2:00pm - 2:39pm GMT. The issue has been resolved.
Report: "Service disruption"
Last updateSome parts of Figma may have been unavailable for some users from 20:36–20:41 GMT. This incident has been resolved.
Report: "Service Disruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The brief outage has been resolved, and Figma is now fully available. We are closely monitoring the situation to mitigate further issues.
Report: "Service degradation"
Last updateService degradation - Some users experienced a service disruption loading a file
Report: "Service Disruption"
Last updateThis incident has been resolved
A fix has been implemented and we're monitoring the result.
The issue has been identified and we're working on a fix.
We are currently investigating an issue where users may have issues loading Figma or saving files
Report: "Service disruption"
Last updateFrom 20:00 to 00:21 UTC, some Figma users experienced a slowdown around specific areas of the application, including search and comments. This has been resolved.
A fix has been implemented and we are working towards a full mitigation of the slowdown. We have resolved the issue in all areas of Figma except for search. We are actively working to resolve this last product area.
We've identified the slowdown's cause and are working toward a solution.
We are investigating a slowdown some users are experiencing when using Figma.
Report: "Issue loading file thumbnails"
Last updateFile thumbnails weren't loading for some users between 5:10 pm to 10:45 pm (PST)
Report: "Service degradation - Some users experienced a service disruption loading files on mobile devices"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
From 20:03 UTC to 21:56 UTC, some users experienced a service disruption loading files on mobile devices
Report: "Checkout disruption"
Last updateFrom 15:35 to 16:35 UTC some users encountered an error when upgrading their accounts. This has been resolved.
Report: "Service degradation"
Last updateFrom 10:00pm to 10:22pm UTC, some Figma users experienced degraded functionality. During this time creating new files and adding comments failed. This issue has been fully resolved.
Report: "Service disruption"
Last updateFrom 17:36 to 17:58 UTC, Figma was available in a limited capacity for users. This has been resolved.
We've identified and resolved the root cause for this service disruption. We are continuing to monitor for any further issues.
A fix has been implemented and Figma should now be operational. We are continuing to monitor.
We've identified the issue impacting Figma and are working toward a solution.
We are investigating an issue some users are experiencing when opening Figma
Report: "Service disruption"
Last updateFrom 12:40 to 1:00AM UTC-7, some Figma users experienced a brief outage. This has been resolved.
Report: "Figma Mirror disruption"
Last updateThis incident has been resolved. Users still experiencing issues with Figma Mirror might need to refresh.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are investigating an issue some users are experiencing when using Figma Mirror.
Report: "Service disruption"
Last updateWe've mitigated the impact of this issue.
We are investigating an issue that is causing intermittent loading issues for some users
Report: "Incident"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are experiencing issues. We are investigating and will keep you updated.
Report: "File sharing disruption"
Last updateWe've implemented a fix for the sharing experience. If you are still experiencing an issue, please close the Share window and re-open it.
We are investigating an issue some users are experiencing when trying to share Figma and FigJam files.
Report: "Service disruption"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Service disruption"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We've identified the issue and implemented a fix. We are now monitoring the results.
We are currently investigating an issue some users are facing when loading Figma
Report: "Plugin/widget disruption in FigJam for developers"
Last updateThis incident has been resolved.
We've identified an issue where FigJam will crash when a plugin or widget manifest is imported. Our team is working toward a fix now.
Report: "API service disruption"
Last updateFrom 4:00AM to 10:45AM PDT, Figma's REST API saw an increase in error rates.
Report: "FigJam disruption for Organizations with an approved widgets list"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We've identified an issue with FigJam being inaccessible for Organizations utilizing an approved list of widgets.
Report: "Service disruption"
Last updateThis incident has been resolved.
For most users the incident has been resolved and we are continuing to monitor.
We've identified the issue impacting availability and are working toward a solution.
We are investigating an issue where Figma is unavailable for some users.