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Last checked 2025-06-14T13:39:55.154Z from Fax.Plus's official status page

Historical record of incidents for Fax.Plus

Feb 3, 2025

Report: "Network connectivity issue in one of our data centers"

Last update 2025-02-03T05:16:54.428Z

resolved2025-02-03T05:16:54.412Z

The incident is resolved, we will keep monitoring for further issues.

investigating2025-02-03T04:25:55.529Z

A fix has been implemented and we are monitoring the results.

investigating2025-02-03T02:52:34.101Z

One of our main data centers is experiencing network connectivity issues and it is affecting a percentage of our users. We are in close contact with them to resolve this issue as soon as possible.

Jan 28, 2025

Report: "Issues with fax transmission in some regions"

Last update 2025-01-28T23:36:38.277Z

resolved2025-01-28T23:36:38.253Z

This incident has been resolved.

monitoring2025-01-28T23:34:36.482Z

A fix has been implemented and we are monitoring the results.

identified2025-01-28T23:19:50.438Z

The issue has been identified and a fix is being implemented.

investigating2025-01-28T23:16:52.869Z

We're currently experiencing delays in fax reception and are actively investigating the issue.

Sep 20, 2024

Report: "Local telecom issues in purchasing numbers in some areas"

Last update 2024-09-20T12:49:56.670Z

resolved2024-09-20T12:49:56.658Z

This incident has been resolved.

monitoring2024-09-20T12:28:16.287Z

A fix has been implemented and we are monitoring the results.

identified2024-09-20T12:23:13.671Z

The issue has been identified and a fix is being implemented.

investigating2024-09-20T12:08:57.783Z

We are currently investigating this issue.

May 9, 2024

Report: "Issues with fax transmission in some regions"

Last update 2024-05-09T15:33:29.982Z

resolved2024-05-09T15:33:29.966Z

This incident has been resolved.

monitoring2024-05-09T15:02:00.484Z

We are continuing to monitor for any further issues.

monitoring2024-05-09T14:55:35.388Z

A fix has been implemented and we are monitoring the results.

identified2024-05-09T14:35:39.170Z

The issue has been identified and a fix is being implemented.

investigating2024-05-09T14:29:55.034Z

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

Mar 19, 2024

Report: "Trouble logging in"

Last update 2024-03-19T12:47:38.542Z

resolved2024-03-19T12:47:38.529Z

This incident has been resolved.

monitoring2024-03-19T12:43:09.633Z

A fix has been implemented and we are monitoring the results.

identified2024-03-19T12:41:52.964Z

The issue has been identified and a fix is being implemented.

investigating2024-03-19T12:40:38.634Z

Some users may be experiencing trouble when logging in to Fax.Plus. Our team is currently investigating this issue.

Feb 16, 2024

Report: "Network connectivity issue in one of our data centers"

Last update 2024-02-16T10:05:11.065Z

resolved2024-02-16T10:05:11.053Z

This incident has been resolved.

monitoring2024-02-16T09:47:49.566Z

A fix has been implemented and we are monitoring the results.

investigating2024-02-16T09:19:30.853Z

One of our main data centers is experiencing network connectivity issues and it is affecting a percentage of our users. We are in close contact with them to resolve this issue as soon as possible.

Nov 16, 2023

Report: "Network connectivity issue in one of our data centers"

Last update 2023-11-16T16:35:52.571Z

resolved2023-11-16T16:35:52.553Z

This incident has been resolved.

monitoring2023-11-16T16:30:55.831Z

A fix has been implemented and we are monitoring the results.

identified2023-11-16T16:20:16.032Z

The issue has been identified and a fix is being implemented.

investigating2023-11-16T16:14:32.330Z

We are continuing to investigate this issue.

investigating2023-11-16T15:28:09.973Z

One of our main data centers is experiencing network connectivity issues and it is affecting a percentage of our users. We are in close contact with them to resolve this issue as soon as possible.

Jul 11, 2023

Report: "Delays in email transmission"

Last update 2023-07-11T06:17:24.678Z

resolved2023-07-11T04:00:00.000Z

There were some delays in email transmission for a subset of our users.

May 4, 2023

Report: "Local telecom issues in purchasing numbers in some areas"

Last update 2023-05-04T15:38:37.196Z

resolved2023-05-04T15:38:37.171Z

This incident has been resolved.

investigating2023-05-04T14:50:37.639Z

We are currently investigating this issue.

Mar 29, 2023

Report: "Network connectivity issue in one of our data centers"

Last update 2023-03-29T16:37:25.320Z

resolved2023-03-29T16:37:25.304Z

This incident has been resolved.

monitoring2023-03-29T16:31:59.339Z

A fix has been implemented and we are monitoring the results.

identified2023-03-29T16:25:49.018Z

The issue has been identified and a fix is being implemented.

investigating2023-03-29T16:25:00.820Z

One of our main data centers is experiencing network connectivity issues and it is affecting a percentage of our users. We are in close contact with them to resolve this issue as soon as possible.

Mar 21, 2023

Report: "Issues with fax transmission in some regions"

Last update 2023-03-21T10:12:29.955Z

resolved2023-03-21T10:12:29.939Z

This incident has been resolved.

monitoring2023-03-21T10:06:45.963Z

We are continuing to monitor for any further issues.

monitoring2023-03-21T09:33:04.637Z

A fix has been implemented and we are monitoring the results.

investigating2023-03-21T09:29:34.486Z

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

Feb 24, 2023

Report: "Issues with fax transmission in some regions"

Last update 2023-02-24T00:23:16.598Z

resolved2023-02-24T00:23:16.580Z

This incident has been resolved.

investigating2023-02-23T23:19:20.653Z

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

Sep 16, 2022

Report: "Issues with sending MS Office documents"

Last update 2022-09-16T08:44:26.442Z

resolved2022-09-16T08:44:26.428Z

This incident has been resolved.

identified2022-09-16T07:48:45.802Z

The issue has been identified and a fix is being implemented.

Jun 29, 2022

Report: "Network connectivity issue in one of our data centers"

Last update 2022-06-29T11:32:59.213Z

resolved2022-06-29T11:32:59.197Z

This incident has been resolved.

monitoring2022-06-29T10:56:20.684Z

A fix has been implemented and we are monitoring the results.

identified2022-06-29T09:53:29.583Z

The issue has been identified and a fix is being implemented.

investigating2022-06-29T08:45:40.006Z

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

Jun 21, 2022

Report: "Issues with fax transmission in some regions"

Last update 2022-06-21T08:50:13.916Z

resolved2022-06-21T08:50:13.900Z

This incident has been resolved.

monitoring2022-06-21T08:48:58.341Z

A fix has been implemented and we are monitoring the results.

identified2022-06-21T08:34:04.563Z

The issue has been identified and a fix is being implemented

investigating2022-06-21T08:30:44.500Z

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

May 12, 2022

Report: "Issues with fax transmission in some regions"

Last update 2022-05-12T21:36:17.298Z

resolved2022-05-12T21:36:17.285Z

This incident has been resolved.

identified2022-05-12T21:30:37.557Z

The issue has been identified and a fix is being implemented.

investigating2022-05-12T21:20:33.309Z

We are continuing to investigate this issue.

investigating2022-05-12T21:15:46.075Z

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

May 2, 2022

Report: "Issues with fax transmission in some regions"

Last update 2022-05-02T14:39:51.497Z

resolved2022-05-02T14:39:51.484Z

This incident has been resolved.

identified2022-05-02T13:47:13.341Z

The issue has been identified and a fix is being implemented.

investigating2022-05-02T13:20:19.362Z

We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.

Mar 5, 2022

Report: "Issue with purchasing fax number in some regions"

Last update 2022-03-05T02:02:02.150Z

resolved2022-03-05T02:02:02.137Z

This incident has been resolved.

investigating2022-03-04T23:02:10.569Z

We are continuing to investigate this issue.

investigating2022-03-04T22:36:39.965Z

We are currently investigating this issue.

Jan 25, 2022

Report: "Issues with email delivery"

Last update 2022-01-25T18:44:23.846Z

resolved2022-01-25T18:44:23.828Z

This incident has been resolved.

investigating2022-01-25T18:13:38.139Z

We are experiencing issues with our email deliveries, and our team is investigating the issue.

Nov 10, 2021

Report: "Network issues in some regions"

Last update 2021-11-10T11:12:16.471Z

resolved2021-11-10T11:12:16.455Z

This incident has been resolved.

monitoring2021-11-10T11:08:17.685Z

A fix has been implemented and we are monitoring the results.

identified2021-11-10T07:03:19.726Z

The issue has been identified and a fix is being implemented.

investigating2021-11-10T06:06:51.948Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

Sep 24, 2021

Report: "Degraded performance issue in some regions"

Last update 2021-09-24T15:55:19.256Z

resolved2021-09-24T15:55:19.234Z

This incident has been resolved.

monitoring2021-09-24T15:48:49.811Z

A fix has been implemented and we are monitoring the results.

identified2021-09-24T15:35:34.570Z

We are continuing to work on a fix for this issue.

identified2021-09-24T15:25:43.717Z

The issue has been identified and a fix is being implemented.

investigating2021-09-24T14:40:12.254Z

We are currently investigating this issue.

Sep 23, 2021

Report: "Network issues in one of our data centers"

Last update 2021-09-23T13:52:44.361Z

resolved2021-09-23T13:52:44.346Z

This incident has been resolved.

monitoring2021-09-23T13:38:25.855Z

A fix has been implemented and we are monitoring the results.

identified2021-09-23T12:14:16.207Z

The issue has been identified and a fix is being implemented.

investigating2021-09-23T10:02:51.097Z

We are currently investigating this issue.

Sep 21, 2021

Report: "Network issues in one of our data centers"

Last update 2021-09-21T21:45:57.454Z

resolved2021-09-21T21:45:57.438Z

This incident has been resolved.

monitoring2021-09-21T21:21:33.015Z

A fix has been implemented and we are monitoring the results.

identified2021-09-21T19:33:51.385Z

The issue has been identified and a fix is being implemented.

investigating2021-09-21T19:33:32.198Z

We are continuing to investigate this issue.

investigating2021-09-21T19:32:32.212Z

We are currently investigating this issue.

Sep 10, 2021

Report: "Network connectivity issue in one of our datacenters"

Last update 2021-09-10T15:16:12.276Z

resolved2021-09-10T15:16:12.257Z

This incident has been resolved.

monitoring2021-09-10T12:29:10.169Z

A fix has been implemented and we are monitoring the results.

investigating2021-09-10T12:24:52.680Z

We are currently investigating this issue.

May 5, 2021

Report: "Partial outage for inbound & outbound fax in some regions"

Last update 2021-05-05T11:03:40.346Z

resolved2021-05-05T11:03:40.330Z

This incident has been resolved.

monitoring2021-05-05T10:58:34.592Z

A fix has been implemented and we are monitoring the results.

identified2021-05-05T10:25:23.633Z

We are continuing to work on a fix for this issue.

identified2021-05-05T10:19:24.072Z

The issue has been identified and a fix is being implemented.

Apr 1, 2021

Report: "Issues with fax transmission"

Last update 2021-04-01T17:02:23.025Z

resolved2021-04-01T17:02:23.007Z

This incident has been resolved.

monitoring2021-04-01T16:57:31.926Z

We are continuing to monitor for any further issues.

monitoring2021-04-01T16:55:29.245Z

A fix has been implemented and we are monitoring the results.

identified2021-04-01T16:32:33.831Z

We are continuing to work on a fix for this issue.

identified2021-04-01T16:31:11.884Z

The issue has been identified and a fix is being implemented.

investigating2021-04-01T16:24:13.844Z

We are currently investigating this issue.

Mar 29, 2021

Report: "Issue loading FAX.PLUS in some regions"

Last update 2021-03-29T13:04:28.972Z

resolved2021-03-29T13:04:28.956Z

This incident has been resolved.

identified2021-03-29T11:13:00.022Z

The issue has been identified and a fix is being implemented.

investigating2021-03-29T11:12:10.576Z

We are continuing to investigate this issue.

investigating2021-03-29T11:11:28.801Z

We are currently investigating this issue.

Mar 4, 2021

Report: "Inbound fax issues in some regions"

Last update 2021-03-04T18:07:27.324Z

resolved2021-03-04T18:07:27.307Z

This incident has been resolved.

monitoring2021-03-04T17:57:53.741Z

A fix has been implemented and we are monitoring the results.

identified2021-03-04T17:46:21.991Z

The issue has been identified and a fix is being implemented.

Report: "Inbound fax issues in some regions"

Last update 2021-03-04T13:03:06.929Z

resolved2021-03-04T13:03:06.914Z

This incident has been resolved.

identified2021-03-04T12:52:55.646Z

The issue has been identified and a fix is being implemented.

investigating2021-03-04T12:22:09.243Z

We are currently investigating this issue.

Feb 22, 2021

Report: "Service issues in some regions"

Last update 2021-02-22T09:47:54.318Z

resolved2021-02-22T09:47:54.271Z

We are no longer experiencing issues. This incident has been resolved.

monitoring2021-02-22T09:04:52.361Z

Our engineers have deployed a fix to resolve the issue. We will continue to monitor to ensure a full recovery.

investigating2021-02-22T08:53:51.572Z

We're experiencing issues in some regions and our engineers are looking into it.

Jun 30, 2020

Report: "Fax Reception Degradation"

Last update 2020-06-30T13:51:53.532Z

resolved2020-06-30T13:51:53.520Z

Our Engineering team has resolved the issue with incoming faxes. Incoming faxes should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

monitoring2020-06-30T12:30:29.643Z

Our Engineering team has implemented a fix to resolve the issue with inbound faxes. We'll continue monitoring the situation, and post an update as soon as the issue is fully resolved.

investigating2020-06-30T12:25:32.291Z

Our Engineering team has identified an issue for inbound faxes on some of our numbers.

Apr 18, 2020

Report: "Web App loading issues in some regions"

Last update 2020-04-18T06:57:17.376Z

resolved2020-04-18T01:00:00.000Z

FAX.PLUS web app was experiencing loading issues in some regions. The issue is now resolved.