Historical record of incidents for Epic Games Public
Report: "Matchmaking and Login Issues"
Last updateWe're aware players are experiencing matchmaking and login issues. We're investigating and will update as we know more, or when we have a resolution.
Report: "Mobile users unable to view game details pages in the Epic Games Store"
Last updateSome Epic Games Store mobile users may be unable to view game details pages. You're still able to install and update games from the discover page and play games you already own. We're working to resolve this now.
Report: "EOS Matchmaking Service Degradation"
Last updateWhen trying to matchmake, players may experience increased errors and longer wait times. We're actively working to restore full stability to Epic Online Services.
Report: "EOS Matchmaking Service Degradation"
Last updateWhen trying to matchmake, players may experience increased errors and longer wait times. We're actively working to restore full stability to Epic Online Services.
Report: "Fortnite Login Issues"
Last updateWe are investigating an issue preventing some players from logging into Fortnite. An update will be provided as soon as we have more info to share or once this is resolved.
Report: "Rocket League Matchmaking Issues"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are aware of matchmaking issues in Rocket League, we are actively investigating and will provide an update once this is resolved.
Report: "Fortnite: Downtime for v35.20 Update"
Last updateWe will be undergoing scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Rocket League Matchmaking Issues"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are aware of matchmaking issues in Rocket League, we are actively investigating and we’ll provide an update once this is resolved.
Report: "EOS matchmaking services intermittently returned a 5xx error code"
Last updateThe issue was resolved on May 19th at 6am
Report: "Fortnite: Downtime for v35.10 Update"
Last updateWe will be undergoing scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "EOS matchmaking services intermittently returned a 5xx error code"
Last updateThe issue was resolved on May 19th at 6am
Report: "EOS matchmaking services may return a 503 error"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're able to reproduce the issue on our end. The backend may also return a 500. We're deploying a fix that will cause a temporary outage of EOS matchmaking services.
We are investigating an issue with EOS matchmaking.
Report: "Rocket League Matchmaking Issues"
Last updateThis incident has been resolved.
We are aware of matchmaking issues in Rocket League, we are actively investigating and we’ll provide an update once this is resolved.
Report: "EOS matchmaking services may return a 503 error"
Last updateWe are investigating an issue with EOS matchmaking.
Report: "Fortnite in-game Shop and Web Item Shop may appear empty."
Last updateThis incident has been resolved.
We're investigating an issue where the in-game Shop and Web Item Shop may appear empty. We'll provide an update once this is resolved.
Report: "Fortnite in-game Shop and Web Item Shop may appear empty."
Last updateWe're investigating an issue where the in-game Shop and Web Item Shop may appear empty.We'll provide an update once this is resolved.
Report: "Rocket League Matchmaking Issues"
Last updateThis incident has been resolved.
We are aware of matchmaking issues in Rocket League, we are actively investigating and we’ll provide an update once we know more.
Report: "Rocket League Matchmaking Issues"
Last updateWe are aware of matchmaking issues in Rocket League, we are actively investigating and we’ll provide an update once we know more.
Report: "Sideswipe Matchmaking Issues"
Last updateThis incident has been resolved.
We are aware of matchmaking issues in Rocket League Sideswipe and are actively investigating.
Report: "Sideswipe Matchmaking Issues"
Last updateWe are aware of matchmaking issues in Rocket League Sideswipe and are actively investigating.
Report: "Fortnite Matchmaking Outage"
Last updateThis incident has been resolved.
We are investigating an issue where players may not be able to matchmake into a session. We’ll provide an update once we have more information.
Report: "Fortnite Matchmaking Outage"
Last updateWe are investigating an issue where players may not be able to matchmake into a session. We’ll provide an update once we have more information.
Report: "EOS Stats update delay"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We've identified an issue with a delay in EOS Stats.
Report: "EOS Stats update delay"
Last updateThe issue has been identified and a fix is being implemented.
We've identified an issue with a delay in EOS Stats.
Report: "Epic Wallet Connectivity Issues"
Last updateWe have identified an issue affecting Epic Wallet connectivity. During this time, players may have encountered errors when purchasing or adding funds. This is now resolved, and purchase functionality has returned to normal.
Report: "Epic Wallet Connectivity Issues"
Last updateWe have identified an issue affecting Epic Wallet connectivity. During this time, players may have encountered errors when purchasing or adding funds. This is now resolved, and purchase functionality has returned to normal.
Report: "Rocket League and Rocket League Sideswipe Matchmaking and Login Issues"
Last updateThis incident has been resolved.
We are aware of matchmaking and login issues with Rocket League and Rocket League Sideswipe. We are actively investigating and we’ll provide an update once we know more.
We are aware of matchmaking and login issues with Rocket League and Rocket League Sideswipe. We are actively investigating and we’ll provide an update once we know more.
Report: "Rocket League and Rocket League Sideswipe Matchmaking and Login Issues"
Last updateWe are aware of matchmaking and login issues with Rocket League and Rocket League Sideswipe.We are actively investigating and we’ll provide an update once we know more.
We are aware of matchmaking and login issues with Rocket League and Rocket League Sideswipe.We are actively investigating and we’ll provide an update once we know more.
Report: "Scheduled Fortnite Maintenance"
Last updateFortnite is scheduled for maintenance on 22 April, 4 AM ET. During this time, the game will be unavailable.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Developer Portal Login Issues"
Last updateThis incident has been resolved.
We're investigating the issue where Developer Portal users are seeing an "Invalid Credentials" error when logging in. We'll provide another update once we have more info, or when this is resolved.
Report: "Developer Portal Login Issues"
Last updateWe're investigating the issue where Developer Portal users are seeing an "Invalid Credentials" error when logging in. We'll provide another update once we have more info, or when this is resolved.
Report: "Google authentication in game overlay"
Last updateThis incident has been resolved. Google Auth has been removed from the in-game overlay.
We're investigating an issue where Google is shown as a login option in our in-game overlay. Login works for some accounts but not for others. If you encounter this issue, please log in using your Epic Games account.
Report: "Google authentication in game overlay"
Last updateWe're investigating an issue where Google is shown as a login option in our in-game overlay. Login works for some accounts but not for others. If you encounter this issue, please log in using your Epic Games account.
Report: "Rocket League Matchmaking Outage"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Rocket League Matchmaking Outage"
Last updateWe are currently investigating this issue.
Report: "Scheduled Fortnite Downtime"
Last updateWe will be undergoing a brief scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Epic Games Store Service Disruption, Mobile and Web"
Last updateThis incident has been resolved.
We're aware of an issue preventing some sections of the Epic Games Store from displaying for users on mobile platforms and the website. We'll update here once the issue is resolved.
Report: "Epic Games Store Service Disruption, Mobile and Web"
Last updateWe're aware of an issue preventing some sections of the Epic Games Store from displaying for users on mobile platforms and the website. We'll update here once the issue is resolved.
Report: "Fortnite: Downtime for v34.30 Update"
Last updateWe will be undergoing scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Wishlist charts fail to load in the Developer Portal"
Last updateWishlist charts have been fixed.
We are currently investigating this issue.
Report: "Wishlist charts fail to load in the Developer Portal"
Last updateWe are currently investigating this issue.
Report: "Issues with matchmaking and selecting a game in the Discover Lobby"
Last updateMatchmaking game services are back online, time to game! We'll continue to monitor this to see that everything is back to normal. We'll keep you updated if there's any other issues.
We're investigating a similar issue with the Discover Lobby not loading for players to select and queue for games. We're working to resolve it now, and will keep you updated as we have more info.
Report: "Issues with matchmaking and selecting a game in the Discover Lobby"
Last updateWe're investigating a similar issue with the Discover Lobby not loading for players to select and queue for games. We're working to resolve it now, and will keep you updated as we have more info.
Report: "Login and matchmaking issues in Fall Guys"
Last updateThis incident has been resolved.
We are aware that some players may experience issues with login and matchmaking. We are actively investigating and will let you know once these issues are resolved.
Report: "Login and matchmaking issues in Fall Guys"
Last updateWe are aware that some players may experience issues with login and matchmaking. We are actively investigating and will let you know once these issues are resolved.
Report: "Fortnite: Downtime for v34.21 Update"
Last updateWe will be undergoing scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Login issues in Rocket League"
Last updateThis incident has been resolved.
We are also looking into login issues that some Sideswipe players may be experiencing.
We are aware of an issue where some players may be unable to log into the game. We are actively investigating and we’ll provide an update once we know more.
Report: "Login issues in Rocket League"
Last updateWe are aware of an issue where some players may be unable to log into the game. We are actively investigating and we’ll provide an update once we know more.
Report: "Issues with login, matchmaking and selecting a game in the Discover Lobby"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are aware of an issue where players cannot log in, matchmake, or select a game in the Discover Lobby. We are actively investigating it and will update this thread once we have more info.
Report: "Issues with login, matchmaking and selecting a game in the Discover Lobby"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are aware of an issue where players cannot log in, matchmake, or select a game in the Discover Lobby. We are actively investigating it and will update this thread once we have more info.
Report: "Fortnite Matchmaking Offline"
Last updateMatchmaking and Discover lobby issues are fixed! Thank you for your support, and we’ll continue to monitor Fortnite services to ensure everything remains stable.
Report: "Fortnite Matchmaking Offline"
Last updateMatchmaking and Discover lobby issues are fixed! Thank you for your support, and we’ll continue to monitor Fortnite services to ensure everything remains stable.
Report: "EOS Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing scheduled maintenance during this time.
Epic Online Services is scheduled for maintenance on 27 March, 5 am UTC. During the maintenance window, there will be 4 hours of degraded availability for the following services: Sessions / Lobbies:- Sessions and lobbies will be recreated.- Some invites may fail.- Some sessions may struggle but should typically be imperceptible.
Report: "Rocket League Matchmaking and Connection Issues"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are aware players are experiencing matchmaking and connection issues in Rocket League after our v2.50 update. We're investigating and will provide an update once this is resolved.
Report: "Rocket League Matchmaking and Connection Issues"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are aware players are experiencing matchmaking and connection issues in Rocket League after our v2.50 update.We're investigating and will provide an update once this is resolved.
Report: "EOS Login Issues"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "EOS Login Issues"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Fortnite: Downtime for v34.20 Update"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing scheduled maintenance during this time.
Report: "Issues with Epic Online Services in Russia"
Last updateThis incident has been resolved.
We’re monitoring networking issues in Russia which are leading to issues with Epic Online Services in the territory. We’ll provide an update once we have more info or when the issue is resolved.
Report: "Issues with Epic Online Services in Russia"
Last updateThis incident has been resolved.
We’re monitoring networking issues in Russia which are leading to issues with Epic Online Services in the territory. We’ll provide an update once we have more info or when the issue is resolved.
Report: "Emergency EOS Maintenance"
Last updateThis incident has been resolved.
EOS Maintenance has concluded and we’re continuing to monitor stability for Session and Lobby services. Thank you for your patience.
Unfortunately, we've had to enter maintenance sooner (March 21 - 8:15 pm EST). During the maintenance window, there will be degraded availability for the following services: - Sessions - Lobbies We will provide an update once maintenance has concluded.
Epic Online Services is scheduled for maintenance on 22 March, 1 am EST. During the maintenance window, there will be 4 hours of degraded availability for the following services: - Sessions - Lobbies Thank you for your patience.
Report: "Emergency EOS Maintenance"
Last updateThis incident has been resolved.
EOS Maintenance has concluded and we’re continuing to monitor stability for Session and Lobby services. Thank you for your patience.
Unfortunately, we've had to enter maintenance sooner (March 21 - 8:15 pm EST). During the maintenance window, there will be degraded availability for the following services: - Sessions- LobbiesWe will provide an update once maintenance has concluded.
Epic Online Services is scheduled for maintenance on 22 March, 1 am EST. During the maintenance window, there will be 4 hours of degraded availability for the following services: - Sessions- LobbiesThank you for your patience.
Report: "Rocket League Connection Issues"
Last updateThis incident has been resolved.
Rocket League is experiencing matchmaking and general connection issues as we roll over into Season 18. We're investigating and will provide an update once this is resolved.
Report: "Rocket League Connection Issues 3/14"
Last updateThis incident has been resolved.
We are aware players are experiencing matchmaking and general connection issues in Rocket League as we roll over into Season 18. We're investigating and will provide an update once this is resolved.
Report: "EOS Voice Connection Issues"
Last updateWe are continuing to investigate this issue.
We're investigating intermittent EOS voice connection issues affecting a subset of users in the Middle East region. We're working to resolve this and will provide another update when we have more info or once the issue is resolved.
Report: "EOS Voice Connection Issues"
Last updateWe are continuing to investigate this issue.
We're investigating intermittent EOS voice connection issues affecting a subset of users in the Middle East region. We're working to resolve this and will provide another update when we have more info or once the issue is resolved.
Report: "EOS Matchmaking/Lobby Disruption"
Last updateEOS Matchmaking and lobby services have been restored. We're continuing to monitor the situation to ensure service stability.
We're investigating the ongoing issues with matchmaking and lobbies on Epic Online Services and are working on a fix. We’ll provide another update once we have more details or when the issue is resolved.
Report: "EOS Matchmaking Issue"
Last updateWe’ve resolved the issue; matchmaking and lobby online services are restored. We’ll continue to monitor this to ensure no further disruptions occur.
We're investigating matchmaking and lobby failures with Epic Online Services and are working on a fix now. We'll provide another update when we have more info, or once the issue is resolved.
Report: "Degraded EOS Matchmaking and Lobbies"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're investigating matchmaking and lobby failures with Epic Online Services and are working on a fix now. We'll provide another update when we have more info, or once the issue is resolved.
Report: "Rocket League Matchmaking Disruption"
Last updateThis incident has been resolved.
The matchmaking issues we previously addressed have resurfaced. We're investigating further and will keep you informed with updates as we have them.
Report: "Rocket League Matchmaking Disruption"
Last updateThis incident has been resolved.
We are aware players may be experiencing matchmaking issues in Rocket League and are actively investigating.
Report: "Rocket League Connection Issues"
Last updateThis incident has been resolved.
We are aware players are experiencing matchmaking and general connection issues in Rocket League.
Report: "Rocket League Website Homepage is Unavailable"
Last updateWe are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Login and matchmaking issues in Rocket League"
Last updateThis incident has been resolved.
We are aware that players cannot log in and matchmake at the moment. We are actively investigating the issue and will let you know once this has been resolved.
Report: "Degraded EOS Social Feature Functionality"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We're currently investigating degraded functionality of Epic Online Services social features.
Report: "EOSHelp is Unavailable"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Rocket League matchmaking and general connection issues"
Last updateMatchmaking and general connection issues in Rocket League have been resolved.
We are continuing to investigate this issue.
We are aware players may be experiencing matchmaking or general connection issues in Rocket League.
Report: "EOS SDK Downloads Unavailable via Developer Portal"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Rocket League "Activate" Website Page Down"
Last updateWe've made improvements to fix the issue, and players can access the "Activate" webpage again. In the meantime, we'll continue to monitor our services to ensure there are no further disruptions.
Players may receive "500: Internal Server Error" or "404: This page could not be found" errors when trying to access https://www.rocketleague.com/activate. We'll provide an update once the webpage is back online.
Report: "Epic Games Store achievements not received"
Last updateThis incident has been resolved.
We are aware of an issue where players may not receive Epic Games Store achievements. We are actively investigating and will update this thread once this issue has been fixed.
Report: "Rocket League Matchmaking Disruption"
Last updateThis incident has been resolved.
We are aware some players may be experiencing matchmaking or general connection issues in Rocket League. We're investigating and will provide an update once this is resolved.
Report: "EOS Matchmaking Issue"
Last updateEpic Online Services matchmaking has returned to normal and we will continue to monitor stability to address any further disruptions. Thank you for your patience while we worked to resolve this.
We are continuing to investigate this issue.
We're investigating matchmaking failures with Epic Online Services and are working on a fix now. We'll provide another update when we have more info, and the issue is resolved.
Report: "Log-In Issues for Fortnite, Rocket League, Fall Guys, and EOS Titles"
Last updateLog-in issues and EULA error messages are resolved; players and Fortnite creators are again able to connect and log-in without issue. We'll continue to monitor this to ensure no further disruptions occur.
We're investigating an issue with Epic Account log-ins where players and Fortnite creators get an error that states they must "accept a EULA" or "are visiting our service too frequently" and we're working on a fix. If you're experiencing this, no action is currently required and we'll provide an update when this retry issue is fixed.
Report: "Purchase issues in Epic Games Store"
Last updateEpic Games Store purchasing was broken for several hours earlier today on PC/Web/Android/iOS and it's now fixed. If you received an error message indicating your account was blocked from purchasing, it was mistaken. Impacted accounts are now fine, and we apologize for the error.
We are investigating an issue where players are unable to complete a purchase in the Epic Games Store.
Report: "Fortnite Matchmaking Error"
Last updateThis incident has been resolved.
We're aware that players may be experiencing matchmaking errors for several experiences in Fortnite, and we will provide an update when this has also been resolved.
Report: "Fab Plugin Installation Error"
Last updateThis incident has been resolved.
We're investigating a MD-0011-0 Installation error with several plugins for Fab and will update this incident when we have identified a fix.
Report: "EOS Login and Matchmaking Issues"
Last updatePlayers are now able to log in and matchmake without issues, and other impacted services have been restored.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We're investigating an issue affecting logins, which we are working to resolve now.