Historical record of incidents for Entur AS
Report: "Problemer med betaling."
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Problemer med betaling."
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Vedlikehold på betalingstjenesten"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Pga planlagt vedlikehold vil det ikke være mulig å kjøpe billetter i denne perioden.
Report: "Payment services"
Last updateThis incident has been resolved.
Degraded service at vipps is causing degraded service in our payment APIs. We are following the situation closely.
Report: "No critical error in OrderServices"
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Debugging continues on Monday.
Report: "Journey Planner API incident"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Offers"
Last updateThis incident has been resolved.
Minor performance issue, investigating the issue. Sales work fine for the customer. Will probably be fixed Friday within work hour.
Report: "Payment services"
Last updateThis incident has been resolved.
Degraded service at our payment provider is causing degraded service in our payment APIs. We are following the situation closely.
Report: "Seating Services connection issues"
Last updateThis incident has been resolved.
We are having issues with the seating services. This will affect the Offers API for offers including seating.
Report: "NETS issues"
Last updateThis incident has been resolved.
We are currently experiencing issues with the terminal-endpoint against NETS
Report: "Payment services"
Last updateThis incident has been resolved.
A major outage at our payment provider is also causing a major outage in our payment APIs. We are following the situation closely.
Report: "Payment issues"
Last updateThis incident has been resolved.
The services are responding normally again. We are monitoring.
A major outage at our payment provider is also causing a major outage in our payment APIs. We are following the situation closely.
We are currently investigating this issue.
Report: "Nets issues"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Nets is currently experiencing issues with their systems. This affects card transactions and Vipps payment in our systems
Report: "Sales API outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Missing journey planning data"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Travel search quality in Oslo and former Akershus is degraded. The issue is identified and we are rolling back.
Report: "Feil på api.entur.io"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The DNS-problem has been fixed. All services should start operating normally again
Feilen ser ut til å ligge hos Api-gee, de undersøker saken nå
We are continuing to investigate this issue.
Vi har en feil på intern DNS som fører til at tjenester som er eskponert på api.entur.io er utilgjenglige. Vi jobber med å løse problemet
Report: "Ticket Distribution outage"
Last updateThis incident has been resolved.
We are currently investigating, but it looks like there is a problem distributing tickets to NOD.
Report: "Payment Services outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Ticket Distribution outage"
Last updateThis incident has been resolved.
The service has stabilised, and we are monitoring the system. Reserver Offers API is turned back on.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We ar currently having problems distributing tickets. The problem is under investigation. Reserve Offers API is therefore turned off temporarily.
Report: "Seating Services issue"
Last updateThis incident has been resolved.
The service is stabilised and we are monitoring
We are currently investigating an issue with our seating service
Report: "Seating capacity issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing similar issues as yesterday. This will affect offers on train rides that require seating and reservation of seats.
Report: "Seating capacity issues"
Last updateThis incident has been resolved.
We are currently experiencing similar issues as yesterday. This will affect offers on train rides that require seating and reservation of seats.
Report: "Seating capacity issues"
Last updateThis incident has been resolved.
Systems are answering again. We expect things to be back to normal, but are monitoring for issues.
We are currently experiencing connectivity issues with the systems that provide information about seating capacity on trains. This affects offers and seat reservation.
Report: "Systems down"
Last updateError rates are back down to normal and this incident is resolved.
Systems are back up. It might take a while before error rates are back to normal. We are monitoring the status, and are still investigating the cause of this.
We are experiencing trouble with multiple systems and are investingating.
Report: "Sanntid tog"
Last updateThis incident has been resolved.
Sanntid fra Bane NOR er nede, blir ingen oppdatrringer på tog. BNR er på saken.
Report: "Server status"
Last updateThis incident has been resolved.
Melding om Server Status er ikke kritisk og påvirker ikke noen tjenester. Vi holder oversikt på dette.
Report: "Rutesøk fungerer, men trolig noen feil i håndtering av statusvarsling."
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
Ser ut til å være en falsk alarm. Jobber med saken
Report: "Travel search issue"
Last updateTravel searches are functioning as normal.
A fix has been implemented and travel searches should function as normal. The component will have status "partial outage" until incident is fully resolved.
The problem has been identified and mitigation steps are being taken.
Some users may experience problems with travel searches. We are currently investigating the issue.