Entur AS

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Entur AS is currently Operational

Last checked from Entur AS's official status page

Historical record of incidents for Entur AS

Report: "Problemer med betaling."

Last update
Resolved

This incident has been resolved.

Investigating

We are currently investigating this issue.

Report: "Problemer med betaling."

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Vedlikehold på betalingstjenesten"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Pga planlagt vedlikehold vil det ikke være mulig å kjøpe billetter i denne perioden.

Report: "Payment services"

Last update
resolved

This incident has been resolved.

monitoring

Degraded service at vipps is causing degraded service in our payment APIs. We are following the situation closely.

Report: "No critical error in OrderServices"

Last update
resolved

This incident has been resolved.

identified

We are continuing to work on a fix for this issue.

identified

We are continuing to work on a fix for this issue.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

Debugging continues on Monday.

Report: "Journey Planner API incident"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Offers"

Last update
resolved

This incident has been resolved.

investigating

Minor performance issue, investigating the issue. Sales work fine for the customer. Will probably be fixed Friday within work hour.

Report: "Payment services"

Last update
resolved

This incident has been resolved.

monitoring

Degraded service at our payment provider is causing degraded service in our payment APIs. We are following the situation closely.

Report: "Seating Services connection issues"

Last update
resolved

This incident has been resolved.

identified

We are having issues with the seating services. This will affect the Offers API for offers including seating.

Report: "NETS issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently experiencing issues with the terminal-endpoint against NETS

Report: "Payment services"

Last update
resolved

This incident has been resolved.

investigating

A major outage at our payment provider is also causing a major outage in our payment APIs. We are following the situation closely.

Report: "Payment issues"

Last update
resolved

This incident has been resolved.

monitoring

The services are responding normally again. We are monitoring.

identified

A major outage at our payment provider is also causing a major outage in our payment APIs. We are following the situation closely.

investigating

We are currently investigating this issue.

Report: "Nets issues"

Last update
resolved

This incident has been resolved.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the results.

identified

Nets is currently experiencing issues with their systems. This affects card transactions and Vipps payment in our systems

Report: "Sales API outage"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Missing journey planning data"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

Travel search quality in Oslo and former Akershus is degraded. The issue is identified and we are rolling back.

Report: "Feil på api.entur.io"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The DNS-problem has been fixed. All services should start operating normally again

investigating

Feilen ser ut til å ligge hos Api-gee, de undersøker saken nå

investigating

We are continuing to investigate this issue.

investigating

Vi har en feil på intern DNS som fører til at tjenester som er eskponert på api.entur.io er utilgjenglige. Vi jobber med å løse problemet

Report: "Ticket Distribution outage"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating, but it looks like there is a problem distributing tickets to NOD.

Report: "Payment Services outage"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Ticket Distribution outage"

Last update
resolved

This incident has been resolved.

monitoring

The service has stabilised, and we are monitoring the system. Reserver Offers API is turned back on.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

We ar currently having problems distributing tickets. The problem is under investigation. Reserve Offers API is therefore turned off temporarily.

Report: "Seating Services issue"

Last update
resolved

This incident has been resolved.

monitoring

The service is stabilised and we are monitoring

investigating

We are currently investigating an issue with our seating service

Report: "Seating capacity issues"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently experiencing similar issues as yesterday. This will affect offers on train rides that require seating and reservation of seats.

Report: "Seating capacity issues"

Last update
resolved

This incident has been resolved.

identified

We are currently experiencing similar issues as yesterday. This will affect offers on train rides that require seating and reservation of seats.

Report: "Seating capacity issues"

Last update
resolved

This incident has been resolved.

monitoring

Systems are answering again. We expect things to be back to normal, but are monitoring for issues.

investigating

We are currently experiencing connectivity issues with the systems that provide information about seating capacity on trains. This affects offers and seat reservation.

Report: "Systems down"

Last update
resolved

Error rates are back down to normal and this incident is resolved.

monitoring

Systems are back up. It might take a while before error rates are back to normal. We are monitoring the status, and are still investigating the cause of this.

investigating

We are experiencing trouble with multiple systems and are investingating.

Report: "Sanntid tog"

Last update
resolved

This incident has been resolved.

identified

Sanntid fra Bane NOR er nede, blir ingen oppdatrringer på tog. BNR er på saken.

Report: "Server status"

Last update
resolved

This incident has been resolved.

monitoring

Melding om Server Status er ikke kritisk og påvirker ikke noen tjenester. Vi holder oversikt på dette.

Report: "Rutesøk fungerer, men trolig noen feil i håndtering av statusvarsling."

Last update
resolved

This incident has been resolved.

identified

We are continuing to work on a fix for this issue.

identified

Ser ut til å være en falsk alarm. Jobber med saken

Report: "Travel search issue"

Last update
resolved

Travel searches are functioning as normal.

monitoring

A fix has been implemented and travel searches should function as normal. The component will have status "partial outage" until incident is fully resolved.

identified

The problem has been identified and mitigation steps are being taken.

investigating

Some users may experience problems with travel searches. We are currently investigating the issue.