Is Enjin Down Right Now? Discover if there is an ongoing service outage.

We are aware of an issue causing incorrect ENJ values to be displayed to users staking with Enjin Wallet. The team is working on a fix. Please be aware the issue is only visual, and on-chain balance is not affected.

This incident has been resolved. Please make sure you’ve downloaded the latest version of the app from the Google Play Store.

We’re aware of an issue where the Enjin Wallet Android app may crash after connecting to a dApp via WalletConnect. The technical team is actively investigating the cause and working on a fix. Thank you for your patience.

This incident has been resolved. Please make sure you’ve downloaded the latest version of the app from the Google Play Store.

We’re aware of an issue where the Enjin Wallet Android app may crash after connecting to a dApp via WalletConnect. The technical team is actively investigating the cause and working on a fix. Thank you for your patience.

This incident has been resolved.

Matrixchain transactions are failing when attempting to send ENJ via the wallet. Relaychain transactions are unaffected.

This incident has been resolved.

Enjin is actively tracking pertinent developments concerning this incident.

Enjin is continuously monitoring relevant updates for this incident.

OKX DEX, which powers the swap feature in the Enjin Wallet app, has temporarily suspended its decentralized exchange aggregator. This decision follows ongoing regulatory reviews in the European Union (EU) regarding security measures to prevent misuse. As a result, the swap feature in Enjin Wallet will be temporarily unavailable until OKX DEX completes its review and reinstates operations. We appreciate your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may encounter errors when performing Enjin Matrixchain transactions on Enjin Wallet due to a technical issue that has been identified. Apologies for the inconveniences as the team works to resolve this accordingly.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware and actively working to resolve an issue where certain assets cannot be purchased on the NFT.io Marketplace.

This incident has been resolved.

A fix has been implemented, and results are being monitored. New Beam claims should now be successful. However, there may be delays in receiving items from previous claims. Your patience is appreciated.

A technical issue with Beams is currently being investigated. As a result, assets or NFTs claimed through Beams may not be received while the issue is being resolved. Apologies for the inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Enjin Matrixchain is experiencing issues with block production. We are currently investigating. Enjin Relaychain NOT affected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has recurred and currently being coordinated with pertinent service providers.

A fix has been implemented and we are monitoring the results.

Due to a technical issue, users may experience errors when viewing their BTC balance and transaction history on the Enjin Wallet app. Rest assured, all funds remain safe, and the technical team is actively working to resolve the display issue. Your patience and understanding are greatly appreciated.

An issue was identified where NFTs were incorrectly sent to a null address instead of the creator’s wallet if the recipient field was left empty during minting. The cause of the issue was contained to NFT.io, and not an issue with the Enjin Blockchain network. The issue has been fully resolved, and minting now correctly defaults to the creator’s wallet when no recipient is specified. Users affected by this issue may contact support for further assistance. Accuracy in transactions remains a priority, and any concerns or questions can be directed to the support team.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may currently experience difficulties claiming their native ENJ tokens after migrating to ERC-20 ENJ or EFI, due to a technical issue under investigation by the team. Rest assured that the migrated funds remain secure and unaffected. Users will be able to claim their tokens as soon as the issue is resolved.

The incident has been resolved. Android users may now update the Enjin Wallet app accordingly.

We are aware of an issue with the latest Enjin Wallet Android build v2.11.21 published on the Play Store, causing users who update their app to experience crashes on startup. Team is preparing a fix. In the meantime, we advise not to update your Android app. Apple iOS users are unaffected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may encounter errors when performing Enjin Matrixchain transactions on Enjin Wallet due to a technical issue that has been identified. Apologies for the inconveniences as the team works to resolve this accordingly.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may encounter errors when performing Enjin Matrixchain transactions on Enjin Wallet due to a technical issue that has been identified. Apologies for the inconveniences as the team works to resolve this accordingly.

The incident regarding users encountering display errors of token counts and receiving multiple notifications from Enjin Matrixchain transactions has been resolved.

This incident has been resolved.

Resolved issue that caused interference with block production on Enjin Matrixchain pending its scheduled upgrade to v1.1.3. Block production has now resumed, however, partial degraded performance may be experienced in some cases until all Enjin Matrixchain nodes are fully in-sync.

We are investigating an issue with block production on Enjin Matrixchain after the scheduled upgrade to v1.1.3.

The update for the Enjin Wallet has been released on iOS. Please update your Enjin Wallet to the latest version (2.11.2) from the App Store.

Enjin Relaychain transactions working nominally for Android users using build 2.11.18. Please update your Enjin Wallet to the latest version from the Google App store. Degraded performance for iOS users pending the release of new compatible wallet build for Apple platforms.

Enjin Relaychain transactions temporarily disabled in Enjin Wallet pending release of new compatible wallet build.

This incident has been resolved.

We are continuing to work on a fix for this issue.

A new wallet build containing fixes for this incident is pending for release. Apologies for the delay, more updates will be provided accordingly.

A fix is currently being implemented.

Users may encounter unsuccessful attempts of transactions or stuck on loading status on Canary Matrixchain and Canary Relaychain networks, particularly on Enjin Wallet due to a technical issue the team is currently working on. Apologies for the inconveniences. Updates will be provided as this temporary downtime is restored.

This incident has been resolved.

A fix has been implemented and results are being monitored. New transactions should now proceed accordingly while recent affected transactions will be synced accordingly.

A technical issue related to the Enjin Cloud Platform (Testnet) is currently being investigated and may affect users' Platform transactions on the Canary Matrixchain. For any related issues, kindly reach out to enjin.io/support while the matter is being resolved.

This incident has been resolved.

An incident involving users encountering issues while transacting and viewing balances under the Enjin Relaychain network on the Enjin Wallet has been identified. A fix has been implemented and the results are being monitored. For any related concerns, please contact enjin.io/support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may experience errors when creating new beams on NFT.io due to an ongoing technical issue. This is actively being investigated and updates will be provided accordingly. For any related concerns, kindly reach out to support@nft.io.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Incident regarding user encountering issues on transacting under the Enjin Matrixchain network on the Enjin Wallet is being investigated. Please be guided to temporarily select 'Do not use Fuel Tank' on the Transaction Fee selector when creating transactions while the technical issue is being resolved.

This incident has been resolved.

Additional fix is being implemented and will be released once ready.

Users are now able to purchase old listings. Efforts to resolve other remaining issues are ongoing.

Some users may have been experiencing unsuccessful attempts on purchasing, selling, accepting bid, or cancelling old listings on NFT.io. The issue has been identified and the fix is being implemented. For any related concerns, please contact support at enjin.io/support.

This incident has been resolved.

iOS users can upgrade to v2.9.2 to claim migrated tokens. Android users continue to remain affected whilst we await review of v2.9.11.

Reports of missing migrate and claim banner on the Enjin Wallet app has been identified. Fix is being prepared and updates will be provided accordingly. Apologies for the inconveniences.

This incident has been resolved.

We are aware of an issue that is preventing the creation of new accounts on the Enjin Platform, as well as resetting passwords.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Users may experience issues on displaying Ethereum token balances as a certain service provider is working on an intermittent technical error. Rest assured, all funds remain secure and unaffected by this temporary display issue. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may experience performance issues while navigating and transacting on the Enjin Wallet (particularly on Android devices) due to a technical difficulty currently being resolved by the team. Updates will be provided as the incident progresses. Apologies for the inconveniences.

This incident has been resolved.

The exchange feature is currently undergoing maintenance and is temporarily unavailable.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may experience performance issues on the Enjin Wallet app due to a technical issue the team is working on. Updates will be provided as the investigation progress. Apologies for the inconveniences.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may encounter unsuccessful attempts of Enjin Matrixchain transactions or stuck on pending status from the Enjin Wallet due to a technical issue the team is currently working on. Apologies for the inconveniences. Updates will be provided as this temporary downtime is restored.

This incident has been resolved.

Users may encounter unsuccessful attempts of Enjin Matrixchain transactions or stuck on pending status from the Enjin Wallet due to a technical issue the team is currently working on. Apologies for the inconveniences. Updates will be provided as this temporary downtime is restored.

This incident has been resolved.

Reports of users not seeing their latest early governance reward tranche in the Enjin Wallet if they don't already hold an active stake balance. The issue is recognized and a hotfix is being prepared. Stand-by for further updates.

This incident has been resolved.

Currently experiencing a partial outage affecting Enjin Beams. Users may encounter an issue where they are able to scan Beam QRs through the Enjin Wallet, but the claim button is not proceeding. The team is looking into this and updates are to be provided accordingly. Apologies for the inconveniences.

This incident has been resolved.

Android users may have been unable to list Enjin Blockchain assets from the Enjin Wallet app as the 'Sell' button is not appearing. The team is continuously fixing the issue and updates shall be provided accordingly. Apologies for the inconveniences.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may experience issues on displaying balances and viewing transaction history as we work on a technical issue. Unsuccessful attempts may also be encountered on sending new transactions. Rest assured, all funds remain secure and unaffected as the team resolves the matter. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may encounter unsuccessful attempts of Enjin Matrixchain transactions from the Enjin Wallet due to a technical issue the team is currently working on. Apologies for the inconveniences. Updates will be provided as this temporary downtime is restored.

This incident has been resolved.

Users may experience issues on displaying balances and viewing transaction history as we work on a technical issue. Unsuccessful attempts may also be encountered on sending new transactions. Rest assured, all funds remain secure and unaffected as the team resolves the matter. Thank you for your patience and understanding.

This incident has been resolved.

We are continuing to monitor for any further issues.

Due to a technical issue being worked on, the Featured Beams section on NFT.io's main page is currently inaccessible. Apologies for the inconvenience.

This incident has been resolved.

Please be informed that NFT.io marketplace is temporarily inaccessible due to a technical issue. Updates will be provided as the team resolves the issue. Thank you for your patience.

This incident has been resolved. For any related concerns, kindly get in touch via support@enjin.io.

A fix has been implemented and we are monitoring the results.

Users may experience issues on displaying balances as we work on a technical issue. Rest assured, all funds remain secure and unaffected by this temporary display issue. Thank you for your patience and understanding.

This incident has been resolved.

Users may experience degraded performance while navigating and transacting in NFT.io marketplace due to a technical difficulty currently being resolved by the team. An update on the progress of resolution will be provided accordingly.

System maintenance has completed and Canary chains are now operational.

Pleased be informed that the Canary Relaychain and Matrixchain test networks are currently performing system maintenances and will be down until further notice. Thank you for your patience and understanding.

This incident has been resolved.

Due to a technical issue, users may encounter discrepancies in the balance currently displayed from the Enjin Wallet app. Rest assured that all funds are safe and the technical team is diligently working to resolve the display problem. Your patience and understanding is very much appreciated.

This incident has been resolved.

We are observing the backlog clearing. Continue to expect delays whilst the backlog is fully cleared. We will update this page again once the issue is resolved.

Due to the high volume of asset migration requests, your NFT migration process may take longer than expected. In some cases, it may take up to 72 hours for all your NFT claim requests to be fully migrated to Enjin Blockchain after initiating the process from Enjin Wallet. We appreciate your patience and understanding.

This incident has been resolved.

We're investigating an issue with our backend service reporting improper reward rates for nomination pools in Enjin Wallet. Blockchain is unaffected and funds are SAFU.

This incident has been resolved.

Due to a high number of requests related to the migration of Ethereum NFTs to Enjin Blockchain, Enjin Wallet services are experiencing degraded performance and requests may take longer than expected to execute. Please stand-by as team is optimizing the workflow.

This incident has been resolved.

Users may experience degraded performance while navigating and transacting in NFT.io marketplace due to a technical difficulty currently being resolved by the team. An update on the progress of resolution will be provided accordingly.

This incident has been resolved. Users are advised to update their Enjin Wallet app to see the changes. For newly created nomination pools, the Enjin Wallet app now appropriately indicates that the reward rate has yet to be determined.

The Enjin Wallet Team is aware of an issue which affects users' ability to view reward rates for newly created Nomination Pools. This is a purely cosmetic issue which does not affect the actual accrual and distribution of rewards. A fix will be deployed and visible to users in the next era.

This incident has been resolved.

We have identified a problem with the Multiple QR codes feature and have temporarily disabled the creation of multiple QR code Beams. Our team is actively working to resolve the issue in order to restore normal functionality as soon as possible.

This incident has been resolved.

The issue affecting Efinity Beams has been resolved. NFT.io is now accurately recording new beam claims. However, please note that claim data that wasn't recorded while we were addressing the issue may still appear inaccurate. Rest assured, our team is diligently working on rectifying this and syncing the accurate data. We appreciate your patience and understanding as we finalize this process.

We are currently experiencing a partial outage affecting Efinity Beams. Beam claims are not being recorded on NFT.io, resulting in inaccurate claim statistics on the Beam page. However, the functionality of claiming beams is not impacted and remains fully operational. The issue was identified and our team is actively working to resolve it in order to restore normal functionality as soon as possible.

Intermittent connection issues on beta.nft.io have been successfully resolved. Users should now be able to connect to the marketplace without any problems. For any remaining concerns related to the incident, please contact nft.io/support.

Currently experiencing intermittent connection issues on beta.nft.io, users may experience being unable to connect their wallets to the marketplace. For any issues related to this, please contact nft.io/support.