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Enigma is currently Operational

Last checked 2025-06-14T12:52:53.581Z from Enigma's official status page

Historical record of incidents for Enigma

Dec 18, 2023

Report: "Console search is down"

Last update 2023-12-18T22:35:58.708Z

resolved2023-12-18T22:35:58.696Z

This incident has been resolved.

identified2023-12-18T22:28:37.777Z

The issue has been identified and we are working on a fix.

Dec 4, 2023

Report: "KYB endpoint is experiencing infrastructure issues."

Last update 2023-12-04T16:57:58.542Z

resolved2023-12-04T07:32:20.096Z

This incident has been resolved.

investigating2023-12-03T19:30:23.000Z

We are currently investigating and will post an update as we know more.

Nov 7, 2023

Report: "Business location profile search is experiencing an outage."

Last update 2023-11-07T18:39:11.033Z

resolved2023-11-07T18:39:11.016Z

This incident has been resolved.

investigating2023-11-07T18:05:49.564Z

Business location profile pages will not load.

Oct 4, 2023

Report: "Business profiles on Console search are unavailable"

Last update 2023-10-04T17:07:41.336Z

resolved2023-10-04T17:07:41.320Z

This incident has been resolved.

investigating2023-10-04T14:22:59.606Z

The issue is being investigated.

Aug 23, 2023

Report: "Infrastructure issue with registrations match endpoint"

Last update 2023-08-23T16:58:20.271Z

resolved2023-08-23T16:58:20.257Z

This incident has been resolved.

investigating2023-08-23T16:54:01.394Z

Certain types of queries to the match API are returning server errors. This should only affect users using business_entity_type = registrations.

Aug 8, 2023

Report: "Infrastructure issue"

Last update 2023-08-08T15:09:12.250Z

resolved2023-08-08T15:09:12.236Z

This incident has been resolved.

investigating2023-08-08T15:07:51.033Z

The issue has been resolved.

investigating2023-08-08T14:56:59.000Z

Match API is down due to an infrastructure issue. Console search and Quickstart are also affected. Lookup endpoint is operational.

investigating2023-08-08T14:39:55.000Z

Match API is down due to an infrastructure issue. Console search and Quickstart are also affected. Lookup endpoint is operational.

investigating2023-08-08T14:35:53.392Z

We are continuing to investigate this issue.

investigating2023-08-08T14:34:43.000Z

We are currently investigating this issue.

Jun 13, 2023

Report: "Infrastructure issue"

Last update 2023-06-13T20:57:42.621Z

resolved2023-06-13T20:57:42.608Z

This incident has been resolved.

investigating2023-06-13T20:56:24.793Z

We are continuing to investigate this issue.

investigating2023-06-13T20:55:50.028Z

We are continuing to investigate this issue.

investigating2023-06-13T19:13:46.000Z

We are currently investigating the issue.

Dec 8, 2021

Report: "Increased error rate on requests to businesses API"

Last update 2021-12-08T02:38:55.523Z

resolved2021-12-08T02:38:55.505Z

This incident has been resolved.

investigating2021-12-08T02:37:43.736Z

We are continuing to investigate this issue.

investigating2021-12-07T21:25:26.398Z

We are currently investigating this issue which is related to AWS service disruption

Feb 27, 2021

Report: "Search and Id Endpoints are unavailable"

Last update 2021-02-27T22:35:42.279Z

resolved2021-02-27T22:35:42.264Z

Full service has been restored

investigating2021-02-27T20:49:57.523Z

We are continuing to investigate this issue.

investigating2021-02-27T18:30:27.000Z

We are currently investigating this issue.

Nov 30, 2020

Report: "Business API Reduced Performance and 5xx Responses"

Last update 2020-11-30T17:13:59.449Z

resolved2020-11-25T14:30:00.000Z

Between 9:40-10:35am, a partial outage of our Cloud hosting provider, Amazon Web Services, resulted in reduced performance and intermittent API call failures across both the Match and ID endpoints. Once Amazon Web Service engineers resolved this issue, both API endpoints returned to their normal performance levels.