Is Emburse Professional Down Right Now? Check if there is a current outage ongoing.

This issue has been resolved and impacted customers may resume downloading export files from the Accounts Payable Report. Thank you for your patience.

We have identified an issue which may impact a customer's custom export file when attempting to manually download the file from the Accounts Payable Report. A fix for this issue is currently in testing and we anticipate this matter will be resolved by the end of the day, April 24th.

All receipts emailed during the incident have been successfully imported to the impacted users' Wallets. We apologize for this inconvenience and thank you for your patience while we addressed this issue.

We've identified and corrected the issue preventing receipts from importing via email. Receipts emailed during the incident will import within the next 30 minutes as we work to clear the backlog of pending receipt imports.

We are currently investigating an issue which is preventing some users from emailing receipts to their Wallets. While we investigate this issue, users are encouraged to leverage direct receipt upload or use our mobile app to add receipts to their Wallets.

This issue has been resolved and all emailed receipt functionality has resumed normal processing.

We are continuing to monitor for any further issues.

The issue impacting receipts emailed to receipts@certify.com has been remediated and we are continuing to monitor the situation closely

We are currently investigating an issue which is delaying the import of receipts emailed to receipts@certify.com. In the interim, customers are encouraged to upload the receipts directly to their Wallet via desktop upload, or use the Mobile App.

This incident has been resolved. All users can access the application without issue.

The issue has been remediated and users are able to log in. We are continuing to monitor the situation.

We are currently investigating an issue which is preventing all users from logging in to the Emburse Professional application. We will provide updates as soon as they become available. We apologize for this inconvenience.

Our FX provider has restored our service and expense conversions are functioning as expected.

The issue has been identified and a fix is being implemented.

End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected

This incident has been resolved.

The incident has been resolved, however we are continuing to monitor closely.

We are continuing to assess the impact caused by a defect in a third party cybersecurity service, which is impacting applications worldwide. As a result, Certify users may be experiencing increased latency while navigating our application.

The incident has been resolved. Thank you for your patience.

We are continuing to monitor for any further issues.

A fix has been applied, and we are monitoring results.

The issue has been identified and we are working on a resolution.

Emburse are aware of a present Certify Expense site outage and are investigating.

This incident has been resolved.

We are continuing to investigate this issue.

We are investigating the issue.

This incident has been resolved.

We are currently investigating this issue.

This incident is resolved.

We are currently investigating an issue which is preventing some users from accessing Certify.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

The incident has been resolved.

The issue has been identified and a fix is being issued.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

This issue has been resolved.

We have previously identified the issue and are working with our SMS provider toward resolution.

We are continuing to investigate this issue.

Customers using T-Mobile as their mobile phone provider may not be receiving automated text messages from Certify. This includes text messages containing security codes when attempting to reset passwords or answer multi-factor authentication challenges. We are working with our SMS provider, Twilio, to resolve this issue. In the interim, T-Mobile customers are advised to request security codes via email while this matter is corrected.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Customers using T-Mobile as their mobile phone provider may not be receiving automated text messages from Certify. This includes text messages containing security codes when attempting to reset passwords or answer multi-factor authentication challenges. We are working with our SMS provider, Twilio, to resolve this issue. In the interim, T-Mobile customers are advised to request security codes via email while this matter is corrected.

This incident has been resolved.

Maintenance is now complete, service is back to normal.

Certify Expense and AP will be going under short maintenance, customers may experience login issue during that time

A fix has been implemented, we are monitoring results.

Some customers may be experiencing issues login to Certify as well as creating expense reports. Our engineering team is actively investigating.

Problem with web02.prod.certify.com/check_localhost_windows_web02_prod has been resolved.

Problem with db04.prod.certify.com/check_sql_service_windows has been resolved.

Problem with web08.prod.certify.com/check_localhost_windows has been resolved.

Problem with web02.prod.certify.com/check_localhost_windows has been resolved.

Problem with web05.prod.certify.com/check_localhost_windows has been resolved.

Problem with web06.prod.certify.com/check_localhost_windows has been resolved.

Problem with web03.prod.certify.com/check_localhost_windows has been resolved.

Problem with web07.prod.certify.com/check_localhost_windows has been resolved.

Problem with db01.prod.certify.com/check_sql_service_windows has been resolved.

Problem with web04.prod.certify.com/check_localhost_windows has been resolved.

Problem with web05.prod.certify.com/check_localhost_windows has been resolved.

Problem with web06.prod.certify.com/check_localhost_windows has been resolved.

Problem with web03.prod.certify.com/check_localhost_windows has been resolved.

Problem with web07.prod.certify.com/check_localhost_windows has been resolved.

Problem with web04.prod.certify.com/check_localhost_windows has been resolved.

Problem with web02.prod.certify.com/check_localhost_windows has been resolved.

Problem with db02.prod.certify.com/check_sql_service_windows has been resolved.

Problem with db03.prod.certify.com/check_sql_service_windows has been resolved.

Problem with db04.prod.certify.com/check_sql_service_windows has been resolved.

Problem with web08.prod.certify.com/check_localhost_windows has been resolved.

Problem with db01.prod.certify.com/check_sql_service_windows has been resolved.

Problem with db01.dev.certify.com/check_localhost_windows has been resolved.

Problem with web01.prod.certify.com/check_localhost_windows has been resolved.

This issue was resolved prior to 12pm eastern time.

We are currently investigating the issue some users are experiencing with receipts not syncing when emailing or uploading in the application.

This incident has been resolved.

Performance-related fixes have been applied and monitoring continues.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Some customers may be experiencing trouble logging in. We're investigating.

This incident has been resolved.

We are aware of issues submitting receipts to receipts@certify.com and are currently investigating.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been deployed and we're monitoring its efficacy.

The ability to "View as PDF" will be temporarily unavailable as we continue to resolve the issue.

Certify is currently experiencing performance degradation. We've identified the problem and are working to resolve it.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating reports of performance degradation.

This incident has been resolved.

We are aware of performance degradation experienced by some customers today. We have resolved the issue for most customers and are continuing to work on a resolution for the remaining customers.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Certify is currently experiencing difficulty transmitting reimbursement instructions to Western Union Business Services. As a result, some reports may be listed as "In Process" for an extended duration. We're currently working with Western Union to resolve the problem.

This incident has been resolved.

Certify is under extended maintenance from 12:00 PM ET until 8:00 AM ET.