Is Email and Feeds Down Right Now? Check if there is a current outage ongoing.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

Essential maintenance will be carried out on Thursday 29th of May 2025, from 5:30AM to 6:30AM BSTHere's what you need to know:During this time there may be some minor disruption to our services.Please accept our apologies for any inconvenience that might be caused by this.Poppulo Support TeamPhone: +353 21 2427277Email: support@poppulo.com

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Essential maintenance will be carried out on 23rd May 2am to 4am EDTHere's what you need to know:During this time there will be disruption to services.We recommend that you avoid the maintenance period for any critical communications or activity in Poppulo.Please accept our apologies for any inconvenience caused.Poppulo Support TeamPhone: +353 21 2427277Email: support@poppulo.com

This incident has been resolved.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services with some delays in Reporting. The Open and Clicks reporting metrics may not be up to date. It may take up to an hour to reflect the accurate figures. (Please note emails are delivering it is the reporting that is delayed) Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With Feeds post not loading within the Admin tool Our Incident Response teams have been engaged and are working toward a resolution.

The incident has been resolved and microsites are working as expected again.

A fix has been implemented and microsites are loading correctly and we are continuing to monitor.

We have identified the issue and are working on a fix.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. There are issues with Microsites loading and you may be effected by this.

We are currently investigating the issue

This incident has been resolved.

A fix has been implemented and we are continuing to monitor this issue.

The issue has been identified and the effected accounts on the EU server should be loading correctly now. Our Engineering Team are currently working to do the same on the US server

We are continuing to investigate the issue, we have also found that this issue is also causing issues for our users that have Advanced Analytics on their account.

We are continuing to investigate this issue.

Some of our accounts are experiencing issues with accessing their accounts altogether and some are working as expected. We are investigating this issue at the moment and looking for a solution.

The fix implemented by our Engineers has resolved the issue and the system should be operating as normal again.

Our Engineers have identified the issue and are working on a fix for the image cloning issue and are planning to deploy it as soon as possible.

There have been issues reported with images either not appearing, or images reverting to default values. As well as issues with the Planning Tab. We are aware of this issue and are currently looking to resolve it as soon as possible.

All services have been restored and the incident is now resolved.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some test sends queuing on the US server. (Please note live sends are not affected by this delay ) Our Incident Response teams have been engaged and have implemented a fix and are monitoring the results Please accept our apologies for any inconvenience caused

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some sends and test sends queuing on the US server. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Enterprise people data is currently taking longer then expected to associated push to sub-accounts. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With microsite currently unavailable. Our Incident Response teams have been engaged and are working toward a resolution as a top priority.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some sends queuing on the US server Our Incident Response teams have been engaged and are working toward a resolution.

This issue has now been fully resolved, apologies for any inconvenience caused.

Service has been restored and we are continuing to monitor.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

The incident has been resolved.

A fix has been implemented and we are monitoring the situation.

The issue has been identified and a solution is being worked on.

We are currently experiencing an issue on our US servers that may be impacting your ability to fully utilize our services. There are issues with our system on accessing new reporting data. This does not affect preexisting reporting information.

Maintenance has been completed.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and the fix has been implemented

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

The associated maintenance & incident are now resolved.

We are continuing to monitor for any further issues.

Maintenance at 7.30pm BST, with no user impact expected

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. There are some issues reported with Scheduled Sends and your account may be affected, but normal sends are being sent as normal. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has now been fully resolved.

Users experiencing an issue with signing in to the service will now see this as resolved. Microsite SSO is still being investigated

We have identified the cause of the issue and are implementing a fix

We are continuing to investigate the issue

We are currently experiencing an issue related to Single Sign On access attempts on our US server. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware some customers are experiencing system slowness and are actively investigating the issue. Apologies for this inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Reporting is currently delayed. Our Incident Response teams have been engaged and are working toward a resolution.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Reporting and test sends are currently delayed. This does not affect live sends. Our Incident Response teams have been engaged and are working toward a resolution.

The scheduled maintenance has been completed.

Essential maintenance will be carried out on Thursday April 11th 08:00 to 09:00 BST During this time there is a possibility of some disruption to service.. We recommend that you avoid the maintenance period for any critical communications or activity in Poppulo. Please accept our apologies for any inconvenience caused

This incident is resolved.

A fix has been implemented and we are still monitoring this issue.

The issue has been identified and we are working on a fix.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Technical difficulties with phone lines We are currently having technical difficulties with our phone lines and may not get your call. If you need technical support please contact us via Web form at https://www.poppulo.com/support. We are working to resolve this issue as quickly as possible. Please accept our apologises for any inconvenience caused. Poppulo Support Team

This incident has now been resolved.

A fix has been implemented and we are continuing to monitor the situation.

The issue has been identified and we continue to investigate the issue.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely. Please accept our apologies for any inconvenience caused.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely. Please accept our apologies for any inconvenience caused. Poppulo Support Team Phone: +353 21 2427277 Email: support@poppulo.com

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

The issue has been identified and resolved.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved, we apologize for any inconvenience caused.

A fix has been implemented to address earlier reported issues. Our engineering team will continue to monitor results.

A fix has been implemented for Email microsites. Our Engineers are continuing to address intermittent login issues . Some customers may still experience degraded performance at this time.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Essential maintenance will be carried out on Wednesday 11th October 2023 07:00am - 07:30am GMT +1 During this time there is a possibility of some disruption to services during this time. We recommend that you avoid the maintenance period for any critical communications or activity in Poppulo. Visit our System Status page for the latest information and to subscribe to updates. Please accept our apologies for any inconvenience caused.

This incident has been resolved, we apologize for any inconvenience caused.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely.

This incident has been resolved.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely.

The incident is now resolved with service restored. Thank you for your patience.

A fix has been implemented however we continue to monitor results. Some customers may still experience degraded performance at this time.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have identified the issue and are working toward a resolution.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

The issue has since been resolved though we continue to monitor the situation.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services though we have identified the root cause of the issue. Our Incident Response teams have been engaged and are working toward a resolution.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

The scheduled maintenance has now been completed.

Today September 24th we will begin maintenance of our US server from 04:00 – 07:00 EDT to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

The scheduled maintenance has now been completed.

Today September 17th we will begin maintenance of our US server from 09:00 – 12:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

US Server performance has returned to normal ranges. This incident has been resolved.

We are continuing to monitor for any further issues.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services with sporadic delays in the service. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely. If you experience system slowness, please be assured it is operational and may need additional time to process your request.

This incident has been resolved.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services with sporadic delays in the service. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely.

The scheduled maintenance has now been completed.

Maintenance in progress.

Today September 10th we will begin maintenance of our US server from 09:00 – 11:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

This incident has been resolved.

US Server performance has returned to normal ranges. Our Engineering Team continues to closely monitor the system.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

Maintenance has now been completed.

Today August 12th we will begin maintenance of our EU server from 09:00 – 10:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable with intermittent downtime. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

This incident has been resolved.

EU Server performance has returned to normal ranges. Our Engineering Team continues to closely monitor the system.

We are continuing to investigate the issue at this time & will provide additional updates as soon as possible.

We are aware of recent reports regarding slowness experienced by some users on our EU server. Our engineering team are actively investigating this matter to identify and resolve the underlying cause. At this moment, we apologise for any inconvenience this issue may have caused.

This incident has been resolved.

We are continuing to monitor for any further issues.

EU Server performance has returned to normal ranges. Our Engineering Team continues to closely monitor the system.

We are continuing to investigate this issue.

Our Incident Response teams are continuing to investigate the issue that may be impacting your ability to fully utilise our services.

We are aware of recent reports regarding slowness experienced by some users on our EU server. Our engineering team are actively investigating this matter to identify and resolve the underlying cause. At this moment, we apologise for any inconvenience this issue may have caused.

Maintenance has now been completed.

Today July 23rd we will begin maintenance of our EU and US server from 09:00 – 12:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable with intermittent downtime. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

This issue is now resolved.

A fix has been implemented and we are monitoring the results.

Our Incident Response teams are continuing to investigate the issue that that may be impacting your ability to fully utilize our services.

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

Maintenance on the EU and US server has been completed.

Today July 16th we will begin maintenance of our EU and US server from 09:00 – 12:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable with intermittent downtime. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

Maintenance on the EU and US server has been completed.

Today July 9th we will begin maintenance of our EU and US server from 09:00 – 12:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable with intermittent downtime. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

This incident has been resolved.

We are aware that customers are currently experiencing issues accessing the Poppulo platform in the US. This is currently being investigated by our teams.

The service is now fully operational on both EU & US serves.

We are continuing to monitor for any further issues.

Both EU & US are now restored however experiencing degraded performance and being actively monitored.

Both EU & US are now restored and being monitored.

The EU server has been restored and is no longer experiencing issues however US is still underway.

We are aware some customers are experiencing an issue with accessing the Poppulo Email & Feeds product. The root cause has been identified and currently a fix is being deployed.

Platform is no longer under maintenance

Today May 21st we will begin maintenance of our EU server from 10:00 – 21:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable with intermittent downtime. Due to this we recommend customers not to schedule sends for this time. Please accept our apologies for any inconvenience caused.

We are continuing to monitor for any further issues.

Today May 21st we will begin maintenance of our EU server from 10:00 – 17:00 GMT+1 to improve overall reliability as well as security. During this time some areas of the Email & Feeds product will be unavailable with intermittent downtime. Due to this we recommend customers not to schedule sends for this time.  Please accept our apologies for any inconvenience caused.