Is Elevate Down Right Now? Check if there is a current outage ongoing.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Elevate Network Operations and Engineering crews will be migrating fiber over to new head-end equipment. This migration effort will impact subscribers near the Southern Montrose Area. Affected subscribers can expect up to 45 minutes of downtime while their respective fiber is being moved.

This incident has been resolved.

DMEA/Elevate field crews are continuing to work on restoring services related to this outage event. Further updates will be posted as they become available. The current ETR is now 5:00 PM. Thank you for your patience.

DMEA/Elevate field crews are continuing to work on restoring services related to this outage event. Further updates will be posted as they become available. The current ETR is still 4:00 PM. Thank you for your patience.

DMEA/Elevate field crews continue to work towards full service restoration. Our estimated time for completed repairs is 4:00 PM this afternoon. Apologies for the inconvenience this event has caused, and thank you for your patience as our crews work through this damage event.

DMEA/Elevate field crews have located fiber damage, and restoration efforts are underway. Thank you for your patience as our crews work through this damage event.

The Elevate NOC has been made aware of an outage impacting the Southwestern Montrose Area. Fiber damage is suspected. Updates regarding this outage will be posted here as they become available. Thank you for your patience as we investigate this issue.

This incident has been resolved.

DMEA/Elevate field crews are continuing to work on restoring services related to this outage event. Further updates will be posted as they become available. The current ETR is now 5:00 PM. Thank you for your patience.

DMEA/Elevate field crews are continuing to work on restoring services related to this outage event. Further updates will be posted as they become available. The current ETR is still 4:00 PM. Thank you for your patience.

DMEA/Elevate field crews continue to work towards full service restoration. Our estimated time for completed repairs is 4:00 PM this afternoon. Apologies for the inconvenience this event has caused, and thank you for your patience as our crews work through this damage event.

DMEA/Elevate field crews have located fiber damage, and restoration efforts are underway. Thank you for your patience as our crews work through this damage event.

The Elevate NOC has been made aware of an outage impacting the Southwestern Montrose Area. Fiber damage is suspected. Updates regarding this outage will be posted here as they become available. Thank you for your patience as we investigate this issue.

Repairs to the reported damage have been complete and services have been verified as functional. We apologize for any inconveniences this situation may have caused. If you are continuing to experience issues, please reach out to tech support at 1-844-386-8744.

DMEA/Elevate crews continue working steadily towards the completion of repairs and the full restoration of services. We thank you for your continued patience.

DMEA/Elevate crews continue working steadily towards the completion of repairs and the full restoration of services. We thank you for your continued patience.

DMEA/Elevate crews continue working steadily towards the completion of repairs and the full restoration of services. We thank you for your continued patience.

DMEA/Elevate crews are working diligently to restore services in the area affected by the current outage. Unfortunately, a pole was damaged earlier in the day, which took out both power and fiber cables/equipment. DMEA line crews worked tirelessly to restore power and a safe working environment to be able to continue work on fiber repair efforts. Crews will be performing repairs through the night until services are completely restored. We apologize for any inconveniences this may have incurred and will have services back online as soon as possible. Thank you again for your patience.

DMEA/Elevate field crews are continuing to work on restoring services related to this outage event. Further updates will be posted as they become available. Thank you for your patience.

DMEA/Elevate field crews have identified the fiber damage. Restoration efforts are underway. Updates regarding this outage will be posted as they become available.

The Elevate NOC has been made aware of a large-scale outage in Montrose County. Approximately 500 subscribers are down. Fiber damage is suspected, and field crews are en route to investigate and repair. Updates regarding this outage will be posted here as they become available. Thank you for your patience while we work through this event.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

The Elevate NOC has been made aware of an outage event impacting the Crawford area. Approximately 52 subscribers are down. Fiber damage is suspected, and field crews are en route to investigate and repair. Updates regarding this outage will be posted here as they become available.

Restoration efforts have been completed on the ElevateIQ app environment.

We've found the issue affecting ElevateIQ services and are working closely with the app developer to get everything back to normal. We apologize for the inconvenience and will keep you updated as we make progress.

The Elevate NOC has been notified of an upstream software issue that is negatively impacting Elevate app subscribers. We are actively investigating this event and will post updates as they become available. Currently, these app-related issues do not seem to affect the overall service, we will continue to monitor and post updates as they become available.

Per our latest repair crew report, affected services have been restored. The Elevate NOC will continue to monitor this event and impacted subscribers for the time being. Thank you for your patience as we worked towards a resolution and please reach out via our 24-hr. tech support line if you are continuing to experience related service issues. Elevate Tech Support = 1-844-386-8744

Repair work on this fiber damage event is ongoing. Thank you for your patience as our crews continue to work towards service restoration. Updates will be posted as they become available.

Elevate Outside Plant Crews have located fiber damage and have begun mitigation preparation work. Elevate NOC is awaiting notification from field crews of the estimated time to repair. We will update this status page as updates become available. Thank you for your continued patience as our crews work to restore this outage.

The Elevate NOC has been informed of an outage impacting an area of Southern Montrose County. Updates regarding this outage will be posted here as they become available. Field crews are en route to investigate.

Affected services have been restored. The Elevate NOC will continue to monitor this event and impacted subscribers for the time being. Thank you for your patience as we worked towards a resolution. Please reach out via our 24-hour tech support line if you continue to experience related service issues. Elevate Tech Support = 1-844-386-8744

The Elevate NOC has identified the failed head-end equipment and is implementing a fix. We will post updates as they become available. Thank you for your continued patience as we work to resolve this issue.

The Elevate NOC has been made aware of an outage event impacting an area of the Town of Paonia. Approximately 100 subscribers are down. Elevate head end equipment is suspected to have failed. Elevate NOC personnel are en route to investigate and repair. Updates regarding this outage will be posted here as they become available.

This incident has been resolved.

This is a test. The Elevate NOC is performing testing related to our notification pages. Thank you for your patience.

Our upstream carrier has confirmed all systems are operational, and we have observed continous stability on our end. Please reach out to our tech support at 1-844-386-8744 if you are experiencing any issues. We thank you for your patience!

Complete restoration efforts continue from upstream provider. Elevate Network Operations continues to monitor for stability. If you are experiencing any issues, please call 1-844-386-8744.

The previously reported phone issue appears to have stabilized. We are continuing to monitor until a complete resolution has been reported from the upstream voice services provider.

Our upstream partner has confirmed that their voice-related services are now stable. We are continuing to monitor the situation.

Our upstream partners have confirmed that their services are now operational, and monitoring to ensure the network's stabilization. Thank you for your patience!

The Elevate NOC has been made aware of ongoing voice service related issues impacting all subscribers. Our upstream partners are working to mitigate this event and will provide updates as soon as they have them. Thank you for your patience as we work through this degradation event.

The affected ESPN channels have been restored. The Elevate NOC will continue to monitor this event and impacted subscribers for now. Thank you for your patience as we worked towards a resolution. Please reach out via our 24-hour tech support line if you are continuing to experience related service issues. Elevate Tech Support = 1-844-386-8744

We are aware of pixelization/resolution issues on ESPN HD Channel 030 and working to restore signal quality via satellite communications. We apologize for the inconvenience.

This incident has been resolved.

The following channels for Delta County locals are now broadcasting: -Ch 031 ESPN2HD We will continue to monitor the service and update as necessary. Thank you for your patience!

The Elevate NOC has been made aware of a TV service-related issue that is causing the following channel to not be accessible for Delta County subscribers. -Ch 031 ESPN2HD We are actively working to restore services. We appreciate your patience!

This incident has been resolved. For any further inquiries or issues, please contact Elevate. Thank you!

The following channels for Montrose County locals are now broadcasting: -Ch 009 NBC -Ch 905 Telemundo We will continue to monitor the service and update as necessary. Thank you for your patience!

The Elevate NOC has been made aware of a TV service-related issue that is causing the following channels to not be accessible for Montrose County subscribers. -Ch 009 NBC -Ch 905 Telemundo We have contacted our related broadcast provider for more information. According to their response, the issue has been identified, and they are working toward a resolution. We will post updates related to this incident as they become available. Thank you for your patience!

Service has been restored in the Crawford area. If you are experiencing any lingering issues, please get in touch with Elevate Network Operations and we will address it as soon as possible. Thank you!

Field service crews are still actively working to restore services. Customers are gradually coming online. Thank you for your patience!

Field service crews have identified the issue and are currently working to restore services. There is no estimated time of completion at this time. Thank you for your patience!

Elevate teams have been made aware of a fiber outage affecting the area of Crawford. Field techs are en route and we will provide updates and an ETA for service restoration as soon as possible. Thank you for your patience as we work to resolve this issue.

The incident has been resolved. All previously affected channels are now accurate and broadcasting appropriately. Please contact Elevate for any further assistance. Thank you for your patience!

Our upstream providers have identified the problem and are actively working on implementing a fix. Unfortunately, there is no ETA at this time. We appreciate your patience while they resolve the issue.

The NOC team is aware of a broadcasting issue affecting Delta County local ABC Channel 7. It has also been brought to our attention that Channel 955 CometTV and Channel 956 CHARGE! are also affected. We are actively working with upstream providers to restore services. We appreciate your patience!

Our upstream provider is still investigating the cause of the issue with ABC Channel 7 for all Delta County TV customers. We appreciate your patience while we work toward a resolution.

The issue has been identified and a fix is being implemented.

The Elevate Network Operations Team is aware of a broadcasting issue affecting Delta County local ABC Channel 7. We are actively working with upstream providers to restore services. We appreciate your patience!

This incident has been resolved.

We are continuing to monitor for any further issues.

The fiber damage has been mitigated, and we are monitoring the situation.

The Elevate NOC has been made aware of a large-scale outage in Delta County. Fiber damage is suspected due to a fire in the area, and field crews are en route to investigate and repair. Updates regarding this outage will be posted here as they become available.

This broadcast issue has been resolved.

The problem has been isolated. PBS Channel 12 for all Delta County TV customers is now broadcasting. We will continue to monitor the broadcast and address any issues hereafter. If you have any questions or concerns, please contact the Elevate Team. Thank you for your patience and support!

Our upstream provider is actively coordinating and implementing a resolution regarding PBS Channel 12 for all Delta County TV customers. We appreciate your patience as they continue working through this channel's broadcasting issue.

Our upstream provider is continuing to investigate the cause of the issue regarding PBS Channel 12 for all Delta County TV customers. We appreciate your patience!

Our upstream provider is continuing to investigate the cause of the issue regarding PBS Channel 12 for all Delta County TV customers. We appreciate your patience!

Our upstream provider is continuing to investigate the cause of the issue regarding PBS Channel 12 for all Delta County TV customers. We appreciate your patience!

Our upstream provider is still investigating the cause of the issue regarding PBS Channel 12 for all Delta County TV customers. We appreciate your patience!

The Elevate Network Operations Team is aware of a broadcasting issue affecting Delta County local PBS Channel 12. We are actively working with upstream providers to restore services. We appreciate your patience!

This incident has been resolved.

Upstream routes have been restored. We will continue to monitor this event and post updates as needed. Thank you again for your patience as our engineering team and upstream partners worked to resolve this issue.

The Elevate NOC has been informed of upstream issues impacting subscribers, and our engineering team is actively working to mitigate this event. Relative updates will be posted here as we get them. Thank you for your patience.

This incident has been resolved.

We are experiencing a network outage due to loss of power in the area.

Elevate Network Operations has confirmed full restoration of services for the Crawford area.

Elevate Network Operations is aware of a brief network outage that is effecting Crawford. There will be brief rolling outages that will affect customers in that are for roughly 15 minutes as equipment reboots. We apologize for the inconvenience.

Ongoing maintenance has been completed, and all affected customers have been restored. Please open a ticket if you continue to have connectivity issues; we will be happy to assist you.

We have received an update that all impacted customers have been restored. The Elevate Network Operations Team will continue to monitor and address any outlying issues on a case-by-case basis. Please open a ticket if you continue to have connectivity issues; we will be happy to assist you. We appreciate your patience!

Our scheduled maintenance at the Niagara/Hillcrest round-a-about in Montrose is still underway and behind schedule. Approximately 12 consumers are still impacted. We apologize for the delay and are working to complete the maintenance work and restore service safely. The new estimated time of restoration is 11:00 AM MST.

Our scheduled maintenance at the Niagara/Hillcrest round-a-about in Montrose is still underway and behind schedule. Approximately 70 consumers are still impacted. We apologize for the delay and are working to complete the maintenance work and restore service safely. The new estimated time of restoration is 10:30 AM MST.

This incident has been resolved.

We are presently showing restored services on impacted channels. We will continue to monitor this for the time being. Thank you for your patience while we worked to resolve this.

The Elevate NOC has been made aware of a few down TV channels. This is likely related to recent weather conditions. The investigation is ongoing, and we will post updates as we get them. Thank you for your patience as we work towards a resolution.

Maintenance is now complete.

As a result of this evening's events, Elevate Engineering will be performing an unplanned maintenance. This is expected to be non-service impacting due to already implemented mitigation steps. We will continue monitoring and post updates as they come. Thank you for your patience as we work through this.

Elevate Engineering is reporting a stabilization of services. We will continue monitoring and post updates as they come.

The Elevate NOC is aware of uplink issues impacting multiple areas within our territory. Investigation and mitigation is ongoing. Updates to come.

All services have been restored. We appreciate your patience during this time. If you have any issues to report, please contact Elevate Technical Support at (844) 386-8744.

Elevate Engineering has stabilized all internet traffic. We are monitoring over the next couple of hours to ensure consistent reliability. If you are still experiencing issues, please contact Elevate Technical Support at (844) 386-8744.

Elevate Engineering has stabilized most internet traffic and is working toward stabilizing areas still impacted. We thank you for your continued patience while we work and stabilize all areas of our network. If you are still experiencing issues in the non-impacted areas, please contact Elevate Technical Support at (844) 386-8744.

Elevate engineering staff continues to work on the issue. We will post updates as they are available.

Elevate Engineering has implemented a workaround to mitigate ongoing network issues. The Elevate NOC will continue to monitor the situation and address reported issues on a case-by-case basis. Please open a ticket if you continue to have uplink issues; we will be happy to assist you as soon as possible. We appreciate your patience as we continue to work through this. -Elevate NOC Team

Elevate Engineering is continuing to work diligently to resolve these ongoing issues as soon as possible. Thank you for your patience while we work towards a solution.

Elevate engineering is investigating an issue affecting the connection to some web pages and services. We apologize for the inconvenience.

All services have been restored. We appreciate your patience during this time. If you have any issues to report, please contact Elevate Technical Support at (844) 386-8744.

Elevate is seeing restoration of voice services. We are monitoring for stability over the next couple of hours to ensure consistent and reliable service. We appreciate your patience!

Elevate Engineering continues to investigate Elevate voice service issues in Olathe. We appreciate your patience as we work to resolve this issue.

Elevate has been made aware of a pocket of our service territory that is still experiencing Elevate voice service issues in Olathe. We are investigating this and will update as we find out more information. We appreciate your patience!

Elevate NOC has observed restored voice services. If you are still experiencing issues, please call our main office and put in a technical support ticket. We appreciate your patience!

We have identified an issue with Elevate phone services, impacting call routing and call completion. Elevate NOC is working to identify and resolve this issue. Thank you for your patience as we work to resolve this issue.

This broadcast issue has been resolved. Thank you for your patience while we worked through this disruption.

The issue has been identified, and we are working towards a resolution. Thank you for your patience as we work through this.

The investigation is still ongoing. More updates to come.

The Elevate NOC has been made aware of a TV broadcast-related issue. The issue seems to be only impacting one channel at this time. The investigation is ongoing. Updates to come.

The incident is resolved. All previously affected channels are now accurate and broadcasting appropriately. Please open a new trouble ticket if further assistance is needed.

Service has been restored to the affected channels. Elevate will continue to monitor the stability of these channels. We appreciate your patience!

Elevate has detected a loss of functionality on several Grand Junction local channels, impacting TV subscribers in Montrose County. We are actively working with upstream providers to restore services. We appreciate your patience!

We have observed continued stability on voice service over the weekend. We thank you for your patience during this time! If you have any issues, don't hesitate to reach out to our 24/7 technical support at 1-844-386-8744.

Due to planned upstream maintenance, we are continuing to monitor phone services over the weekend. There is no downtime expected to occur at this time. Thank you for your patience!

Our upstream provider has indicated that this issue is resolved. Elevate is continuing to monitor for stability and will assess periodically before closing this status.

Our upstream partners have identified the issue and implemented a temporary fix. Negatively impacted services should be restored at this time. The Elevate NOC will continue to monitor if anything changes. Please call Elevate technical support if issues persist.

We are currently investigating and working with our upstream provider to identify and resolve issues with Voice services. Call routing and quality may be impacted at this time. We will post updates as they are available.

The incident is resolved. All previously affected channels are now accurate and broadcasting appropriately. Please open a new trouble ticket if further assistance is needed.

Service has been restored on the affected channels. Elevate NOC will continue to monitor the stability of these channels.

We are continuing to work with upstream providers to restore services. We appreciate your patience!

Elevate has detected a loss of functionality on several Denver local channels, impacting TV subscribers in Delta County. We are actively working with upstream providers to restore services. We appreciate your patience!

We have received word of restoration of service, and have observed consistency on the TV product. We appreciate your patience!

We have received word from our application developer that multiple channels are currently impacted by degraded video quality. We are in open communication with them and are monitoring the situation. We will post updates as they are available. Thank you for your patience.

All services are now restored. We appreciate your patience as we worked to get fiber uplinks back up and running.

Service restored to roughly 75% of downed customers. Repairs are still ongoing. Thank you for your patience as our crews work to restore fiber connectivity.

Service restored to roughly 50% of downed customers. Repairs are still ongoing. Thank you for your patience as our crews work to restore fiber connectivity.

Fiber repairs are estimated to be completed in the next 2 hours. Thank you for your patience as our crews work to restore fiber connectivity.

The current time for repair completion is estimated at 4-6 hours. Thank you for your patience as our crews work to restore fiber connectivity.

Dispatched field crews have identified fairly extensive fiber damage affecting south Montrose—no known cause at this time. Work to restore fiber connectivity is underway—no ETA for full restoration, presently.

Elevate teams have been made aware of a fiber outage affecting an area south of Montrose proper. Field techs are en route and we will provide updates and an ETA for service restoration as soon as possible. Thank you for your patience as we work to resolve this issue.

This issue has been resolved. All channels are back up and running. If you are still experiencing issues, please contact Elevate Technical Support. We appreciate your patience!

Elevate has detected a loss of functionality on several Denver local channels, impacting TV subscribers in Delta County. We are actively working with upstream providers to restore services. We appreciate your patience!

The incident is resolved. All previously affected channels are now accurate and broadcasting appropriately. Please open a new trouble ticket if further assistance is needed.

We are seeing restored broadcasts on affected TV channels in the Montrose area. Thank you for bearing with us as we worked to resolve this issue with our partners.

The Elevate NOC has been informed that ongoing TV service issues impact Montrose County customers. Problems seem to have begun last night, and we are currently investigating. Thank you for your patience as we continue to work toward a resolution.

This incident has been resolved.

The issue has been identified, and we will continue to monitor the situation to ensure stability.

We are currently experiencing issues with the following channels. We are actively working to restore them and will update as we know more. We apologize for the inconvenience. CBS - channel 3 PBS - channel 6 ABC - channel 10 CW - channel 900 PBS Kids - channel 908 LAFF - channel 913 BOUNCE - channel 914 MY NET - channel 917

Elevate Crews have finished repairs in Crawford. All services are restored; please contact Elevate Tech Support if you are still experiencing issues. Thank you for your patience while repair efforts were underway.

Work on this fiber damage/outage is still ongoing, thank you for your continued patience.

Work on this fiber damage/outage is still ongoing. We appreciate your patience.

Elevate field crews have identified fiber damage in the area and are working to repair asap.

Elevate crews are investigating an outage affecting a region in SW Crawford. Crews are on-site working to resolve the issue. We will post updates as they become available.

Elevate Network Operations has observed continued, reliable restoration of television services on impacted channels. This incident has been resolved. If you are experiencing issues, please call Elevate Technical Support. We appreciate your patience!

Service has been restored on the affected channels. Elevate NOC will continue to monitor the stability of these channels.

We are still investigating the upstream issue. Service is still impacted on channels 5, 910, 911, and 953. We will continue to provide updates as they become available.

Elevate NOC has also identified that the upstream issue affects channels 910, 911, and 953. We will continue to provide updates as they are available.

Channel 5 on Denver Locals is out. We have identified this as an upstream issue. Elevate NOC will continue to investigate, and we will provide updates as they are available.

Service has been restored. Thank you for your patience while Elevate crews worked to restore service to our members. If you are still experiencing issues please contact Elevate Technical Support.

Elevate field crews are coordinating materials and personnel necessary for repair. Current estimated time of completed fiber repair is approximately 9:00 PM MST. As repair efforts continue, Elevate Network Operations will monitor the situation and post updates as they occur. We appreciate your patience!

There is damaged fiber that is impacting multiple subscribers. Crews are currently investigating repair options. We will post updates once more information is relayed from field crews. Thank you for your patience as we work to restore services.

We are aware of a power outage causing issues in North Western Montrose. Crews are investigating if there is also fiber-related damage. We will post updates as soon as more information is available from field crews.

This incident has been resolved.

Issues have been resolved as of approximately 8:30 a.m. Elevate is monitoring stability to ensure continued service availability. We will post additional updates as the day progresses.

Elevate NOC is still in communication with upstream provider, and we continue to monitor the progress of restoration efforts.

We are continuing to investigate this issue.

The Elevate NOC is aware of and investigating an upstream internet-related issue that is likely degrading all services.

This maintenance is complete. If you are still experiencing any issues, please contact Elevate Technical Support for assistance. We appreciate your patience!

The vast majority of the maintenance is complete, though there are a few residences without service. Crews continue to work today for full restoration.

Elevate crews are having to re-route fiber to restore services to affeced addresses. Expected time of restoration is midnight or after tonight. We will update as we know more. We thank you for your patience!

Elevate Crews are investigating alternative routes to feed members.

Damaged fiber due to flooding. Crews are on site investigating restoration options.

The power-related network outage has been restored. If you are still experiencing issues, please contact Elevate Tech Support. Thank you for your patience.

Due to unforeseen power-related events, we have a network outage affecting the Cedaredge area. Crews are notified and en route. There is currently no ETA on service restoration. The Elevate NOC will post updates as we are given information.

Call completion has proven stable since 1:30 MST. As of right now, this case is considered to be resolved. If you have any lingering issues, please contact our 24/7 Elevate Technical Support at 1-844-386-8744. We thank you for your patience!

We are beginning to see successful call completion but are monitoring for stability.

We have been notified of an issue impacting successful call completion for both inbound and outbound calls from our upstream provider. We are investigating and will post updates as we receive them.

We have monitored for overnight reliability and received word that our upstream provider's issues are resolved. If you are still experiencing issues, please contact our 24/7 technical support at 1-844-386-8744. We appreciate your patience!

Elevate is seeing a restoration of call completion, and is monitoring for stability.

We have been notified of an issue impacting successful call completion in both directions affecting all voice subscribers. We are monitoring the issue and receiving updates from our voice provider and will post updates as we learn more. We appreciate your patience during this time.

We have not found any additional issues from the outage earlier this morning. If you have an issue to report, please contact Elevate Tech Support at 1-844-386-8744. We thank you all for your patience!

We are observing a restoration of TV service at this time. We are testing in order to verify full functionality, and will update with more details soon!

We have been informed of a power failure in an upstream provider's data center. They are actively working to restore power. We are monitoring the situation closely and will update the severity of this issue as it progresses.

Be advised that we are experiencing a complete outage of the Elevate TV service due to upstream provider issues. We do not yet know the exact root cause, but are actively pursuing a resolution on this matter. We will update once we know more about the cause, and expected timeframes for a return of service. We thank you for your patience!

Issue has been identified and resolved.

Elevate's network teams and outside crews are aware of service-impacting issues affecting areas of south Delta County. The cause is currently unknown. Personnel en route to investigate. Updates to come.

We have observed a full restoration of phone service. If you have additional issues, please contact our tech support at 1-844-386-8744. We appreciate your patience during this time!

We are monitoring a restoration of call completion, and are in close touch with our upstream voice provider to ensure stability. We will leave this status page up as we continue to monitor reliability. We will update as we receive updates. We thank you for your patience!

We continue seeing issues with the Elevate phone service impacting business and residential customers. The Elevate Net Ops team is in contact with upstream voice providers, and mitigation work is underway. We appreciate your patience while we continue to run these problems down with our upstream partners.

A fix has been implemented and call completion should be returning to normal. Elevate staff is monitoring for stability. A maintenance will take place later this evening from our upstream voice provider to more fully address the issues at hand. We will continue to monitor for stability throughout the evening and will post updates as we continue to test and learn more. We thank you for your patience!

Our upstream voice provider continues restoration efforts toward re-establishing successful call completion for both inbound and outbound calls. Customers may experience intermittent success with inbound and outbound calls while they are continuing restoration efforts. We are monitoring this situation closely and will keep updating this page as we find out more. We appreciate your patience!

Our upstream voice provider continues restoration efforts toward re-establishing successful call completion for both inbound and outbound calls. Customers may experience intermittent success with inbound and outbound calls while they are continuing restoration efforts. We are monitoring this situation closely and will keep updating this page as we find out more. We appreciate your patience!

Elevate is monitoring our upstream voice provider's status and updates. We are observing impacts to call completion both inbound and outbound. Our upstream voice provider is aware of the issue and is actively implementing a fix for this issue. We appreciate your patience, and will continue to update this page as we find out more!

The issue has been identified and a fix is being implemented.

Elevate has been informed of an upstream phone service related incident that potentially impacts calls. Investigation is ongoing. Updates to come. Thank you.

The fiber damage has been repaired. If you are experiencing any isolated issues, please contact Elevate Technical Support at 1-844-386-8744. We appreciate your patience!

Elevate Network Operations staff have been informed of a partial fiber cut impacting approximately 50 subscribers on the south side of Montrose and on the southern outskirts of town. Splice crews are on site and repair efforts are underway. We will update the status of the repair efforts as we receive reports from field operations. We thank you for your patience during this time!

This fiber issue has been resolved. If you have any lingering issues, please contact Elevate Technical Support. We appreciate your patience!

Elevate crews have identified a fiber damage impacting approximately 60 customers. Crews are actively repairing this fiber. We are monitoring the situation and will provide updates as they occur.

After monitoring and testing, we have observed continued stability in the success of call completion. If you have any isolated issues to report, please contact Elevate Technical Support at 18443868744. We appreciate your patience!

Elevate's upstream voice provider believes they have fixed the issue. Elevate is monitoring for stability to ensure restoration of service. We will update again once we have additional information. We thank you for your patience!

Elevate's upstream voice provider has identified an issue impacting the success of call completion both in and outbound. We are awaiting more information from our provider, and will post updates as we receive them. We thank you for your patience!

This incident has been resolved.

We are currently investigating an issue with one of our TV channels. Thank you for your patience while we work to resolve this issue.

Elevate has implemented a solution to restore network connectivity to impacted Cedaredge customers. A restoration of internet services is expected at this time. If you have lingering issues, please call Elevate tech support at 1-844-386-8744.

Elevate continues to investigate this issue. Thank you for your patience!

Elevate continues to investigate this issue. Thank you for your patience!

Elevate continues to investigate this issue. Thank you for your patience!

Elevate continues to investigate this issue. Thank you for your patience!

Elevate Network Operations and Engineering have been made aware of internet connectivity issues impacting customers in Cedaredge. Elevate is investigating the cause and will share more details as we find out more. We thank you for your patience as we work to identify and resolve this issue!

We have seen continued stability and improvements on the Elevate voice platform, and service is now considered to be fully restored. We will continue to monitor to ensure reliability. Please reach out to Elevate Technical Support if you continue to experience any issues. We appreciate your patience!

Elevate is continuing to see positive signs of recovery. We are monitoring the situation closely to ensure stability. Elevate's upstream voice provider is also monitoring to verify everything remains operational. We thank you for your patience!

Elevate is starting to see positive signs of recovery. We are monitoring the situation closely to ensure stability. Restoration efforts continue from Elevate's upstream voice provider. We thank you for your patience!

Restoration efforts continue from Elevate's upstream voice provider. Elevate continues to monitor these efforts and will provide additional updates as we receive them. We appreciate your continued patience!

Restoration efforts continue from Elevate's upstream voice provider. Elevate continues to monitor these efforts and will provide additional updates as we receive them. We appreciate your continued patience!

We have been notified from our upstream voice provider that there is a service-affecting issue impacting calls. The extent and duration of this issue are presently unknown. Their investigation and mitigation efforts are ongoing. Elevate is monitoring the situation and will provide updates as soon as we receive them. We appreciate your patience!