Ekata Incident History

Report: "Elevated Phone Intelligence Errors"

Last update 2022-11-25T23:25:32.795Z

resolved2022-11-25T23:25:32.729Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T23:18:32.246Z

We are currently investigating issues with our Phone Intelligence API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T23:25:09.091Z

resolved2022-11-25T23:25:09.017Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:31.828Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T23:25:00.395Z

resolved2022-11-25T23:25:00.316Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T23:03:12.494Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Reverse Phone Errors"

Last update 2022-11-25T23:18:15.099Z

resolved2022-11-25T23:18:15.030Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T23:17:06.370Z

We are currently investigating issues with our Reverse Phone API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Phone Intelligence Errors"

Last update 2022-11-25T23:07:12.081Z

resolved2022-11-25T23:07:11.992Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:32.385Z

We are currently investigating issues with our Phone Intelligence API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Merchant Onboarding API Errors"

Last update 2022-11-25T23:02:47.357Z

resolved2022-11-25T23:02:47.257Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:31:33.787Z

We are currently investigating issues with our Merchant Onboarding API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Transaction Risk Errors"

Last update 2022-11-25T23:02:47.027Z

resolved2022-11-25T23:02:46.945Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:31:32.583Z

We are currently investigating issues with our Transaction Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Reverse Phone Errors"

Last update 2022-11-25T23:02:37.564Z

resolved2022-11-25T23:02:37.495Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:46:26.723Z

We are currently investigating issues with our Reverse Phone API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Find Person Errors"

Last update 2022-11-25T23:02:09.539Z

resolved2022-11-25T23:02:09.493Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:30:30.269Z

We are currently investigating issues with our Find Person API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Last update 2022-11-25T22:59:38.905Z

resolved2022-11-25T22:59:38.826Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:31:32.346Z

We are currently investigating issues with our Address Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T22:56:03.435Z

resolved2022-11-25T22:56:01.876Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:55:07.521Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Find Business Errors"

Last update 2022-11-25T22:55:56.898Z

resolved2022-11-25T22:55:55.074Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:30.663Z

We are currently investigating issues with our Find Business API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T22:53:55.778Z

resolved2022-11-25T22:53:55.727Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:31:32.137Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T22:51:30.364Z

resolved2022-11-25T22:51:30.310Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:52:56.630Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Phone Intelligence Errors"

Last update 2022-11-25T22:51:12.115Z

resolved2022-11-25T22:51:12.059Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:30.347Z

We are currently investigating issues with our Phone Intelligence API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Account Opening Errors"

Last update 2022-11-25T22:50:14.415Z

resolved2022-11-25T22:50:12.674Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:30:30.065Z

We are currently investigating issues with our Account Opening API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Last update 2022-11-25T22:49:24.291Z

resolved2022-11-25T22:49:24.181Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:30:30.473Z

We are currently investigating issues with our Address Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Reverse Address Errors"

Last update 2022-11-25T22:49:10.277Z

resolved2022-11-25T22:49:10.189Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:31.232Z

We are currently investigating issues with our Reverse Address API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Transaction Risk Errors"

Last update 2022-11-25T22:48:57.617Z

resolved2022-11-25T22:48:57.555Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:44:59.075Z

We are currently investigating issues with our Transaction Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Last update 2022-11-25T22:48:52.017Z

resolved2022-11-25T22:48:51.959Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:52:56.826Z

We are currently investigating issues with our Address Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T22:48:33.480Z

resolved2022-11-25T22:48:33.426Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:56:46.814Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Last update 2022-11-25T22:48:17.177Z

resolved2022-11-25T22:48:16.985Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:52:56.402Z

We are currently investigating issues with our Address Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T21:40:19.884Z

resolved2022-11-25T21:40:18.891Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:30:30.701Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Last update 2022-11-25T21:39:07.095Z

resolved2022-11-25T21:39:07.043Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:30.062Z

We are currently investigating issues with our Address Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T21:39:01.737Z

resolved2022-11-25T21:39:01.685Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:32.930Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Transaction Risk Errors"

Last update 2022-11-25T21:30:29.847Z

resolved2022-11-25T21:30:29.784Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T21:29:30.943Z

We are currently investigating issues with our Transaction Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Transaction Risk Errors"

Last update 2022-11-25T20:59:11.931Z

resolved2022-11-25T20:59:10.625Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T18:39:43.288Z

We are currently investigating issues with our Transaction Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Find Business Errors"

Last update 2022-11-25T20:23:50.574Z

resolved2022-11-25T20:23:50.495Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T20:19:20.230Z

We are currently investigating issues with our Find Business API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Phone Intelligence Errors"

Last update 2022-11-25T20:11:04.397Z

resolved2022-11-25T20:11:04.320Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T20:09:37.257Z

We are currently investigating issues with our Phone Intelligence API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Transaction Risk Errors"

Last update 2022-11-25T20:08:47.498Z

resolved2022-11-25T20:08:46.926Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:54:44.627Z

We are currently investigating issues with our Transaction Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Last update 2022-11-25T20:02:58.416Z

resolved2022-11-25T20:02:58.353Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:54:54.728Z

We are currently investigating issues with our Address Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T20:02:58.130Z

resolved2022-11-25T20:02:58.067Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:54:51.936Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Account Opening Errors"

Last update 2022-11-25T20:02:50.550Z

resolved2022-11-25T20:02:50.456Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:55:00.984Z

We are currently investigating issues with our Account Opening API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Reverse Phone Errors"

Last update 2022-11-25T19:54:51.725Z

resolved2022-11-25T19:54:51.659Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:53:10.428Z

We are currently investigating issues with our Reverse Phone API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Last update 2022-11-25T19:53:56.659Z

resolved2022-11-25T19:53:54.649Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:48:57.338Z

We are currently investigating issues with our Address Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Phone Intelligence Errors"

Last update 2022-11-25T19:48:52.959Z

resolved2022-11-25T19:48:52.889Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:41:08.908Z

We are currently investigating issues with our Phone Intelligence API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Transaction Risk Errors"

Last update 2022-11-25T19:31:46.193Z

resolved2022-11-25T19:31:46.129Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:09:37.121Z

We are currently investigating issues with our Transaction Risk API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T19:16:51.481Z

resolved2022-11-25T19:16:51.434Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T19:09:36.860Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T19:03:59.678Z

resolved2022-11-25T19:03:59.599Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T18:40:43.911Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Identity Check Errors"

Last update 2022-11-25T19:03:49.048Z

resolved2022-11-25T19:03:48.920Z

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

investigating2022-11-25T18:42:13.696Z

We are currently investigating issues with our Identity Check API. Our engineering and operations teams are working hard to resolve the issue as soon as possible. Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Report: "Elevated Address Risk Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Pro Insight Errors"

Report: "Elevated Transaction Risk Errors"

Report: "Elevated Pro Insight Errors"

Report: "Elevated Pro Insight Errors"

Report: "Elevated Pro Insight Errors"

Report: "Elevated Pro Insight Errors"

Report: "Elevated Pro Insight Errors"

Report: "Elevated Phone Intelligence Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Reverse Phone Errors"

Report: "Elevated Phone Intelligence Errors"

Report: "Elevated Merchant Onboarding API Errors"

Report: "Elevated Transaction Risk Errors"

Report: "Elevated Reverse Phone Errors"

Report: "Elevated Find Person Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Find Business Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Phone Intelligence Errors"

Report: "Elevated Account Opening Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Reverse Address Errors"

Report: "Elevated Transaction Risk Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Transaction Risk Errors"

Report: "Elevated Transaction Risk Errors"

Report: "Elevated Find Business Errors"

Report: "Elevated Phone Intelligence Errors"

Report: "Elevated Transaction Risk Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Account Opening Errors"

Report: "Elevated Reverse Phone Errors"

Report: "Elevated Address Risk Errors"

Report: "Elevated Phone Intelligence Errors"

Report: "Elevated Transaction Risk Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Identity Check Errors"

Report: "Elevated Identity Check Errors"