Historical record of incidents for EG Landax
Report: "Problems with servers"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Problems with servers"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Landax App is not available in AppStore at the moment"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Landax App is not available in AppStore at the moment"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Landax Down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Webapplication in new design is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Problems with email sending"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Problems with servers"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Problems with the database server affecting some of the customers and the customer portal. We are working on a solution"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Login problems"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Problems with PDF export"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Landax is down"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Problems with performance"
Last updateThis incident has been resolved.
The problem with performance is solved.
We are currently investigating this issue.
Report: "Problems with login"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented. All open sessions has been closed, and users will have to login again.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "All iOS-app users need to update the Landax App within December 6. 2023"
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
All iOS-app users need to update the Landax App within December 6. 2023
All iOS-app users need to update the Landax App within December 6. 2023
Working with a solution
We are currently investigating this issue.
Report: "Help pages is down"
Last updateThis incident has been resolved.
The problem has been solved
The issue has been identified and a fix is being implemented.
Report: "Landax Help Pages is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Problems in checklist module"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Data missing from dashboard"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
Several users are reporting data not being visible on dashboard in web application.
Report: "Web servers have unstable performance"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Landax is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Landax APP is currently not available on Google Play"
Last updateApp is now avalible on Google Play.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Currently performance issues"
Last updateThis incident has been resolved.
Problem resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Web servers have unstable performance"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Landax is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Update the iOS APP to version 2.11.3 ( https://apps.apple.com/pl/app/landax/id1366146481 ) to avoid the blocking error"
Last updateThis incident has been resolved.
Users of older versions of the iOS app will get error message
A fix has been implemented and we are monitoring the results.
Report: "Landax is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Problem with background jobs. May have consequences for certain functions such as exporting data to Excel"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Landax is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Landax is down"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Landax iOS App is down"
Last updateUpdate the iOS APP to version 2.11.3 ( https://apps.apple.com/pl/app/landax/id1366146481 ) to avoid the blocking error
Appstore link to version 2.11.3 https://apps.apple.com/pl/app/landax/id1366146481
A fix has been implemented. Users of the iOS app need to update the app to version 2.11.3
We are continuing to work on a fix for this issue.
The issue has been identified and a fix will be implemented.
We are currently investigating this issue.
Report: "Landax is down"
Last updateWe are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
One of the database servers is down.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Compliance module is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Non-c module is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Checklist module is down"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Landax is partially down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Landax is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "The service for help pages has been taken down due to maintenance by the supplier"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The case has been identified and we are waiting for a fix from the service provider
We are currently investigating this issue.
Report: "System is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "The search engine is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
New search functionality will be in place
Report: "Currently performance issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Upgrading customer portal"
Last updateThis incident has been resolved.
Customer portal may be down because of maintenance.
Report: "System is down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Attachements is not sent with emails"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Landax application is down. We are working to get the system up and running as soon as possible"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Problems with PDF conversion"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "There are currently issues with the search engine"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are working on the case