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Last checked 2025-06-14T13:27:49.827Z from Edmentum's official status page

Historical record of incidents for Edmentum

Jun 5, 2025

Report: "Slowness Logging into Apex Courses and Tutorials"

Last update 2025-06-05T15:53:08.998Z

investigating2025-06-05T15:53:08.994Z

We are currently investigating reports of slowness logging into Apex Courses and Tutorials.

Jun 4, 2025

Report: "Slowness Logging into Apex Courses and Tutorials"

Last update 2025-06-04T17:24:01.738Z

monitoring2025-06-04T17:24:01.723Z

A fix has been implemented and we are monitoring the results.

investigating2025-06-04T16:29:28.568Z

We are currently investigating reports of slowness logging into Apex Courses and Tutorials.

Jun 3, 2025

Report: "Slowness Logging into Apex Courses and Tutorials"

Last update 2025-06-03T16:30:29.043Z

resolved2025-06-03T16:30:29.026Z

This incident has been resolved.

monitoring2025-06-03T16:26:59.459Z

A fix has been implemented and we are monitoring the results.

investigating2025-06-03T16:06:30.958Z

We are currently investigating reports of slowness logging into Apex Courses and Tutorials.

Report: "Slowness Logging into Apex Courses and Tutorials"

Last update 2025-06-03T11:30:00.000Z

Resolved2025-06-03T11:30:00.000Z

This incident has been resolved.

Monitoring2025-06-03T11:26:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-06-03T11:06:00.000Z

We are currently investigating reports of slowness logging into Apex Courses and Tutorials.

May 27, 2025

Report: "Planned Maintenance for Courseware and Exact Path"

Last update 2025-05-27T21:00:00.000Z

Completed2025-05-27T21:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-27T20:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-20T12:07:00.000Z

Edmentum will be performing system maintenance on Courseware and Exact Path starting Tuesday, 5/27/2025 at 8pm CT through 9pm CT.

May 9, 2025

Report: "ELF ClassLink SSO Login Issues"

Last update 2025-05-09T15:46:26.279Z

resolved2025-05-09T15:46:26.265Z

This incident has been resolved.

investigating2025-05-09T14:10:55.473Z

We are currently investigating an issue concerning the ability for some users to login to ELF via ClassLink SSO.

Apr 23, 2025

Report: "Exact Path issue"

Last update 2025-04-23T12:52:09.067Z

resolved2025-04-23T12:52:09.050Z

This incident has been resolved.

monitoring2025-04-23T12:45:09.806Z

We are continuing to monitor for any further issues.

monitoring2025-04-23T12:44:38.143Z

Teams have implemented a fix for the issue and are monitoring the results.

identified2025-04-23T12:25:28.785Z

We are continuing to work on a fix for this issue.

identified2025-04-23T12:21:03.064Z

An issue preventing login to the platform has been identified. Teams are working on resolving the issue.

Apr 21, 2025

Report: "Apex Login Issues"

Last update 2025-04-21T14:45:53.044Z

resolved2025-04-21T14:45:53.028Z

This incident has been resolved.

monitoring2025-04-21T14:28:45.183Z

We have identified the issue and implemented a fix. Logins are performing as expected. We will continue to monitor the performance of the platform.

investigating2025-04-21T14:08:36.253Z

We are continuing to investigate this issue.

investigating2025-04-21T13:30:52.000Z

We are investigating an issue with logins to the Apex platform.

Jan 14, 2025

Report: "Courseware and Exact Path Incident"

Last update 2025-01-14T21:30:10.392Z

resolved2025-01-14T21:30:10.373Z

This incident has been resolved. We will continue to monitor the performance of the application.

monitoring2025-01-14T20:55:26.000Z

We are aware of an issue with login for Courseware and Exact Path. The cause of the issue has been identified, and a fix has been implemented. We are monitoring the performance of the application.

Dec 13, 2024

Report: "Apex Incident"

Last update 2024-12-13T05:26:43.778Z

resolved2024-12-13T05:26:43.764Z

This issue has been resolved. We will continue to monitor the platform's performance.

identified2024-12-13T04:58:23.578Z

We are continuing to work on a fix for this issue.

identified2024-12-13T04:21:07.000Z

We are investigating an issue with ALVS logins.

Dec 6, 2024

Report: "Apex issue"

Last update 2024-12-06T15:05:47.556Z

resolved2024-12-06T15:00:27.000Z

This incident has been resolved. We will continue to monitor.

monitoring2024-12-06T14:37:32.071Z

This issue has been resolved. We will continue to monitor the platform's performance.

investigating2024-12-06T14:29:45.091Z

We are currently investigating an issue causing errors for some people upon login.

Dec 3, 2024

Report: "Exact Path issue"

Last update 2024-12-03T17:53:34.008Z

resolved2024-12-03T17:53:33.987Z

This incident has been resolved.

monitoring2024-12-03T17:22:26.430Z

A fix has been implemented and we are monitoring the results.

identified2024-12-03T15:11:07.111Z

The issue has been identified and a fix is being implemented.

investigating2024-12-03T13:07:41.659Z

We are investigating errors seen with Exact Path

Dec 2, 2024

Report: "Genius SIS Incident"

Last update 2024-12-02T15:11:33.671Z

resolved2024-12-02T15:11:33.653Z

This incident has been resolved. We will continue to monitor performance.

monitoring2024-12-02T14:36:48.000Z

A fix has been implemented, and the platform is performing as expected. We will continue to monitor.

investigating2024-12-02T13:17:24.000Z

When clicking "launch" from their dashboards, some students are receiving the error message, "Invalid - token is invalid. We are currently investigating this issue.

Nov 18, 2024

Report: "Courseware and Exact Path Incident"

Last update 2024-11-18T15:35:33.950Z

resolved2024-11-18T15:35:33.935Z

This incident has been resolved. We will continue to monitor performance.

monitoring2024-11-18T14:24:54.301Z

The fix has been successfully implemented, and we are monitoring performance.

identified2024-11-18T14:19:30.601Z

We are continuing to implement the fix. We are seeing gradual improvement in performance.

identified2024-11-18T14:00:49.000Z

We are aware of an issue with login for Courseware and Exact Path. The cause of the issue has been identified, and a fix is being implemented.

Nov 14, 2024

Report: "Courseware and Exact Path Incident"

Last update 2024-11-14T21:53:45.567Z

resolved2024-11-14T21:30:25.000Z

The issue has been resolved. We will continue to monitor.

monitoring2024-11-14T20:35:48.000Z

A fix has been implemented and services are operating as expected. We will continue to monitor performance.

investigating2024-11-14T20:30:53.000Z

We are currently investigating an issue with login for Courseware and Exact Path.

Sep 25, 2024

Report: "Intermittent Page Loading Issues with Courseware and Exact Path - Assessments, Tests, Quizzes, Progress Checks, and Practices"

Last update 2024-09-25T14:22:17.649Z

resolved2024-09-25T14:22:17.632Z

This incident has been resolved.

monitoring2024-09-25T14:17:26.681Z

A fix has been implemented and we are monitoring the results.

investigating2024-09-25T14:09:59.918Z

We are currently investigating an issue related to page loading issues within Courseware and Exact Path.

Sep 5, 2024

Report: "Courseware and Exact Path Incident"

Last update 2024-09-05T02:57:01.206Z

resolved2024-09-05T02:57:01.191Z

This incident has been resolved. We will continue to monitor to ensure performance is as expected.

monitoring2024-09-05T02:38:47.238Z

A fix has been implemented and we are monitoring performance.

investigating2024-09-05T02:06:05.191Z

We are currently investigating an issue with Courseware and Exact Path.

Aug 29, 2024

Report: "Apex Gradebook Slowness"

Last update 2024-08-29T21:19:14.870Z

resolved2024-08-29T21:19:14.852Z

This incident has been resolved.

monitoring2024-08-29T21:13:55.910Z

A fix has been implemented and we are monitoring the results.

investigating2024-08-29T20:53:26.577Z

We are currently investigating reports of users experiencing slow response times within Apex Gradebook

Jun 10, 2024

Report: "Flex Assignments Degraded Performance"

Last update 2024-06-10T17:41:32.978Z

resolved2024-06-10T17:41:32.962Z

This incident has been resolved.

investigating2024-06-10T15:11:09.603Z

Flex Assignments is currently experiencing degraded performance. We are working to restore full functionality.

May 7, 2024

Report: "Study Island Login Issues"

Last update 2024-05-07T17:46:18.389Z

resolved2024-05-07T17:46:18.378Z

The issue has been resolved. We will continue to monitor.

monitoring2024-05-07T17:35:29.244Z

The issue has been identified and a fix implemented. We will continue to monitor performance.

investigating2024-05-07T17:28:20.038Z

We are continuing to investigate this issue.

investigating2024-05-07T17:11:02.000Z

We are currently investigating an issue restricting the ability to login to Study Island.

Apr 12, 2024

Report: "Issues Launching Calvert from Genius"

Last update 2024-04-12T14:07:21.311Z

resolved2024-04-12T14:07:21.296Z

This incident has been resolved.

monitoring2024-04-12T13:57:06.067Z

A fix has been implemented and we are monitoring the results.

investigating2024-04-12T13:17:04.812Z

We are currently investigating an issue with some students being unable to launch Calvert from Genius.

Apr 11, 2024

Report: "Study Island Degraded Performance"

Last update 2024-04-11T14:55:51.571Z

resolved2024-04-11T14:55:51.557Z

This incident has been resolved.

monitoring2024-04-11T13:53:54.000Z

We have identified the source if the issue and have implemented a fix to stabilize performance. We will continue to monitor performance to ensure the issue does not persist.

investigating2024-04-11T13:40:56.000Z

We are currently investigating an issue regarding degraded performance with Study Island.

Nov 14, 2023

Report: "Study Island Login Issues"

Last update 2023-11-14T13:28:57.177Z

resolved2023-11-14T13:28:57.163Z

This incident has been resolved.

identified2023-11-13T19:59:07.041Z

We have isolated the issue and are continuing to work towards a resolution.

investigating2023-11-13T16:13:00.598Z

We are currently investigating an issue regarding the ability for some users to login to Study Island.

Jun 30, 2023

Report: "Courseware and Exact Path Outage"

Last update 2023-06-30T18:18:31.408Z

resolved2023-06-30T18:18:31.393Z

This incident has been resolved.

monitoring2023-06-30T18:01:46.571Z

A fix has been implemented and we are monitoring the results.

investigating2023-06-30T15:39:46.752Z

We are currently investigating an issue regarding the availability of Courseware an Exact Path.

Jun 17, 2023

Report: "Edmentum Support Site Issue"

Last update 2023-06-17T02:13:30.873Z

resolved2023-06-17T02:13:30.858Z

This incident has been resolved.

investigating2023-06-16T21:23:24.000Z

We are currently investigating an issue impacting the availability of our Support site. We are still available via phone and email: support@edmentum.com 1 (800) 477-5286

Jun 7, 2023

Report: "Apex Learning Slowness"

Last update 2023-06-07T17:50:02.080Z

resolved2023-06-07T17:50:02.066Z

This incident has been resolved.

monitoring2023-06-07T17:28:59.795Z

A fix has been implemented and we are monitoring the results.

investigating2023-06-07T17:06:41.217Z

We are currently investigating reports of slowness within Apex Learning.

May 18, 2023

Report: "Apex Learning Login Issues"

Last update 2023-05-18T16:52:04.448Z

resolved2023-05-18T16:52:04.432Z

This incident has been resolved.

monitoring2023-05-18T16:39:22.372Z

A fix has been implemented and we are monitoring the results.

identified2023-05-18T16:33:46.928Z

The issue has been identified and a fix is being implemented.

investigating2023-05-18T16:18:16.551Z

We are currently investigating an issue regarding the ability to login to Apex Learning. Users may receive a "Session Expired" message.

Apr 24, 2023

Report: "Courseware and Exact Path Slowness and Loading Issues"

Last update 2023-04-24T17:59:05.562Z

resolved2023-04-24T17:59:05.545Z

This incident has been resolved.

monitoring2023-04-24T17:54:04.795Z

A fix has been implemented and we are monitoring the results.

investigating2023-04-24T17:39:05.446Z

We are currently investigating reports of slowness and pages not loading correctly within Courseware and Exact Path.

Apr 17, 2023

Report: "Clever SSO Issue"

Last update 2023-04-17T15:51:13.517Z

resolved2023-04-17T15:51:13.500Z

Clever has resolved this incident.

monitoring2023-04-17T14:10:10.871Z

Clever has implemented a fix and is continuing to monitor the issue.

investigating2023-04-17T12:45:55.000Z

Clever is currently investigating an intermittent issue impacting the ability to login via SSO, using Clever, for some districts. Updates can be found here: https://status.clever.com/incidents/cx0nbhsk99yv

Apr 6, 2023

Report: "Clever SSO Outage"

Last update 2023-04-06T18:26:55.494Z

resolved2023-04-06T18:26:55.476Z

Clever has resolved this incident.

monitoring2023-04-06T17:53:57.751Z

Clever has implemented a fix and is monitoring while noting that some customers who are able to log into Clever may not have access to certain applications at this time while the issue continues to be resolved.

investigating2023-04-06T13:55:49.422Z

Clever is currently investigating an issue impacting the ability to login via SSO for some districts. Updates can be found here: https://status.clever.com/incidents/ktdgzfrfk1q9

Feb 14, 2023

Report: "Apex Learning Slowness and Timeouts"

Last update 2023-02-14T15:21:43.467Z

resolved2023-02-14T15:21:43.453Z

This incident has been resolved.

monitoring2023-02-14T15:06:21.406Z

A fix has been implemented and we are monitoring the results.

identified2023-02-14T14:32:15.931Z

The issue has been identified and the impact is limited to Teachers and Administrators at this time.

investigating2023-02-14T14:22:07.087Z

We are currently investigating slowness and timeouts within Apex Learning.

Feb 1, 2023

Report: "Courseware and Exact Path Login and Navigation Issues"

Last update 2023-02-01T00:58:20.089Z

resolved2023-02-01T00:58:20.077Z

This incident has been resolved.

monitoring2023-01-31T23:44:02.290Z

A fix has been implemented and we are monitoring the results.

investigating2023-01-31T23:11:48.579Z

We are currently investigating issues related to logins and navigation within Courseware and Exact Path.

Jan 10, 2023

Report: "Intermittent Problems Launching Courseware and Exact Path"

Last update 2023-01-10T20:27:23.487Z

resolved2023-01-10T20:27:23.470Z

Performance of the platform has returned to expected levels. We will continue to monitor to ensure no further disruption. This incident has been resolved.

monitoring2023-01-10T20:18:30.690Z

A fix has been implemented and we are actively monitoring the performance of the platform.

identified2023-01-10T19:58:02.049Z

We have identified the cause of the issues and are in the process of implementing a fix.

investigating2023-01-10T19:50:30.617Z

We are currently investigating an issue causing intermittent login problems.

Dec 6, 2022

Report: "Page Loading Issues for Learners in Courseware, Exact Path, and Academy"

Last update 2022-12-06T16:04:40.201Z

resolved2022-12-06T16:04:40.186Z

This incident has been resolved.

monitoring2022-12-06T15:14:42.746Z

A fix has been implemented and we are monitoring the results.

investigating2022-12-06T14:21:49.535Z

We are continuing to investigate this issue.

investigating2022-12-06T13:28:04.417Z

We are currently investigating an issue where Learners are unable to perform work after logging in.

Nov 17, 2022

Report: "Intermittent Problems Launching Courseware and Exact Path"

Last update 2022-11-17T16:07:18.531Z

resolved2022-11-17T16:07:10.599Z

The implemented fix has resolved the issue. We will continue to monitor performance.

monitoring2022-11-17T14:40:18.347Z

A fix has been implemented and we are monitoring the results.

identified2022-11-17T14:31:24.516Z

The issue has been identified and a fix is being implemented.

investigating2022-11-17T13:35:30.774Z

We are continuing to investigate this issue.

investigating2022-11-17T12:50:45.912Z

We are currently investigating this issue.

Oct 26, 2022

Report: "Courseware and Exact Path Login Errors"

Last update 2022-10-26T18:51:07.908Z

resolved2022-10-26T18:51:07.895Z

This incident has been resolved.

monitoring2022-10-26T18:00:24.525Z

We are aware of some customers experiencing intermittent issues and are working with our upstream vendors to implement a permanent fix.

monitoring2022-10-26T17:11:26.079Z

A fix has been implemented and we are monitoring the results.

identified2022-10-26T16:23:27.843Z

The issue has been identified and a fix is being implemented.

investigating2022-10-26T16:20:23.225Z

We are currently investigating issues impacting logins to Courseware and Exact Path.

Oct 22, 2022

Report: "Apex Learning Degraded Performance"

Last update 2022-10-22T03:52:38.954Z

resolved2022-10-22T03:52:38.940Z

This incident has been resolved. We will continue to monitor performance.

monitoring2022-10-21T18:00:03.242Z

We are continuing to monitor for any further issues.

monitoring2022-10-21T15:30:26.000Z

We are aware of an issue causing degraded performance for Apex. We have identified the cause and implemented a fix. We are currently monitoring performance.

Oct 20, 2022

Report: "Customer Support Phone Line Unavailable"

Last update 2022-10-20T20:30:55.045Z

resolved2022-10-20T20:30:55.030Z

This incident has been resolved.

monitoring2022-10-20T20:22:31.792Z

Our voice provider has implemented a fix and the phone lines are currently functional. We are continuing to monitor at this time.

investigating2022-10-20T19:54:08.111Z

Our voice provider is currently experiencing a service interruption impacting the phone system for Sales and Customer Support. The vendor is currently working to resolve this service interruption.

Oct 17, 2022

Report: "Intermittent Login Issues"

Last update 2022-10-17T17:05:59.360Z

resolved2022-10-17T17:05:59.332Z

This incident has been resolved.

monitoring2022-10-17T16:08:58.774Z

A fix has been implemented and we are monitoring the results.

investigating2022-10-17T16:04:20.204Z

We have received reports of logins intermittently not working on Courseware and Exact Path and are currently researching the issue.

Sep 30, 2022

Report: "ClassLink SSO Issues"

Last update 2022-09-30T15:17:51.023Z

resolved2022-09-30T15:17:51.008Z

This incident has been resolved by ClassLink.

identified2022-09-30T14:31:40.480Z

ClassLink has identified the issue and response times have improved. They are continuing to work to fully mitigate the issue.

investigating2022-09-30T14:03:59.351Z

ClassLink is continuing to investigate this issue

investigating2022-09-30T14:02:42.975Z

ClassLink is experiencing issues with intermittent timeouts impacting Courseware, Exact Path, and Study Island SSO logins via ClassLink. More information can be found here: https://status.classlink.com/incidents/j1fjvvs6j3qc

Sep 27, 2022

Report: "Intermittent Slowness on Learner Logins"

Last update 2022-09-27T12:59:40.814Z

resolved2022-09-27T12:59:40.800Z

This incident has been resolved.

monitoring2022-09-27T12:31:49.997Z

A fix has been implemented and we are monitoring the results.

investigating2022-09-27T12:31:37.320Z

We are currently investigating this issue.

Sep 23, 2022

Report: "Apex Learning Login Issues"

Last update 2022-09-23T16:34:39.279Z

resolved2022-09-23T16:34:39.263Z

This incident has been resolved. Impacted users should now be able to successfully login.

monitoring2022-09-23T16:17:29.554Z

We are continuing to monitor for any further issues.

monitoring2022-09-23T16:04:33.517Z

A fix has been implemented and we are monitoring the results.

identified2022-09-23T15:45:15.318Z

The issue has been identified and a fix is being implemented.

investigating2022-09-23T15:39:18.000Z

We are currently investigating an issue where users are unable to login to Apex.

Sep 22, 2022

Report: "Content Loading Issues"

Last update 2022-09-22T17:27:40.924Z

resolved2022-09-22T17:27:40.911Z

This incident has been resolved.

identified2022-09-22T17:18:54.786Z

The issue has been identified and a fix is being implemented.

investigating2022-09-22T17:17:05.084Z

We are currently experiencing errors when launching or using content.

Sep 13, 2022

Report: "Study Island Access Issues"

Last update 2022-09-13T04:48:26.943Z

resolved2022-09-13T04:48:26.931Z

This issue has been resolved. We will continue to monitor the performance of the application.

monitoring2022-09-13T04:19:09.563Z

A fix has been implemented and Study Island is operational. We are continue to test to ensure no issues persist.

identified2022-09-13T04:11:53.201Z

We have identified an issue causing problems for access to Study Island. We are actively working to resolve the issue.

Aug 31, 2022

Report: "Genius SIS Slowness"

Last update 2022-08-31T14:44:52.616Z

resolved2022-08-31T14:44:52.596Z

This incident has been resolved.

monitoring2022-08-31T14:42:38.177Z

The issue regarding slow logins and navigation has subsided and we are now monitoring.

investigating2022-08-31T14:29:22.026Z

We are currently seeing slowness when logging into and navigating EdOptions Academy Genius SIS.

Aug 29, 2022

Report: "Genius SIS Slowness"

Last update 2022-08-29T15:38:50.145Z

resolved2022-08-29T15:38:50.133Z

This incident has been resolved.

investigating2022-08-29T15:21:17.708Z

We are currently seeing slowness when logging into and navigating EdOptions Academy Genius SIS.

Aug 25, 2022

Report: "Apex Courses and Tutorials SecureBatch Rostering Not Processing"

Last update 2022-08-25T17:21:53.677Z

resolved2022-08-25T17:21:53.662Z

This incident has been resolved.

identified2022-08-25T17:09:53.015Z

The issue has been identified and a fix is being implemented.

investigating2022-08-25T16:42:59.000Z

We are currently investigating SecureBatch rostering not processing roster changes.

Aug 17, 2022

Report: "Login Issues via ClassLink for Courseware and Exact Patch"

Last update 2022-08-17T14:01:09.372Z

resolved2022-08-17T14:01:09.356Z

ClassLink has resolved the issue and logins via ClassLink are now functioning again.

identified2022-08-17T11:52:22.027Z

We are aware of login issues to Courseware and Exact Path via ClassLink. ClassLink has is investigating the issue and additional information can be found at the following link. Alternate login methods are still available. https://status.classlink.com/incidents/h1wfr3sk58jt

Aug 15, 2022

Report: "Intermittent logins and slowness"

Last update 2022-08-15T17:49:58.845Z

resolved2022-08-15T17:49:58.828Z

This incident has been resolved.

monitoring2022-08-15T17:23:38.449Z

A fix has been implemented and service has been restored. We are continuing to closely monitor the services.

identified2022-08-15T16:58:02.549Z

The issue has been identified and we are implementing a fix. We expect service to be restored fully by 12:30pm central time.

investigating2022-08-15T16:37:45.384Z

We are investigating reports of intermittent login and slowness issues.

Aug 2, 2022

Report: "Login Issues for Courseware and Exact Path"

Last update 2022-08-02T21:43:19.015Z

resolved2022-08-02T21:43:18.998Z

This issue is resolved. We will continue to monitor performance.

monitoring2022-08-02T21:17:19.345Z

We've identified the problem and have implemented a fix to restore services. We will continue to investigate root cause and are monitoring performance.

investigating2022-08-02T21:00:23.941Z

We are investigating reports of issues with login to Courseware and Exact Path.

Jul 28, 2022

Report: "Connectivity Issues for Courseware and Exact Path"

Last update 2022-07-28T19:46:04.037Z

resolved2022-07-28T19:46:04.020Z

This incident has been resolved. We will continue to monitor application performance.

monitoring2022-07-28T19:31:30.565Z

The application is up. We are continuing to test and monitor performance.

identified2022-07-28T18:44:58.763Z

We are seeing continued progress in the recovery of services and expect application recovery around 3pm CT.

identified2022-07-28T17:34:55.388Z

AWS has identified the issue and implemented a fix. They expect resolution within the hour.

identified2022-07-28T17:20:37.082Z

We have identified that this incident is a result upstream issues that AWS is experiencing. We are working with AWS to address the issues. More information can be found on the AWS status page: https://health.aws.amazon.com/health/status

investigating2022-07-28T17:17:19.614Z

We are currently investigating connectivity for Courseware and Exact Path.

Jun 27, 2022

Report: "Calvert Slowness and Access Issues"

Last update 2022-06-27T12:41:45.961Z

resolved2022-06-27T12:41:45.942Z

This incident has been resolved. We will continue to monitor to ensure no further interruption.

monitoring2022-06-27T12:31:23.658Z

A fix has been implemented and we are seeing traffic flow as expected. We will continue to monitor.

identified2022-06-27T11:59:50.952Z

We are aware of reports that users may be experiencing issues within Calvert Learning. The issue has been identified and a fix is being implemented.

Jun 21, 2022

Report: "Apex SecureBatch and Report Manager Issues"

Last update 2022-06-21T12:47:05.325Z

resolved2022-06-21T11:30:25.000Z

This incident has been resolved. SecureBatch workflows and Report Manager are performing as expected.

monitoring2022-06-21T07:07:59.929Z

At 11pm CT, we will implemented changes necessary to stabilize performance. We are monitoring the backlog and performance of the application but expect improvements.

identified2022-06-21T01:00:06.785Z

We continue to monitor performance and the reporting backlog. Backend optimizations are being scheduled to further remediate the issues.

identified2022-06-20T21:31:39.910Z

We have implemented a fix for the SecureBatch issue and are monitoring at this time.

investigating2022-06-20T21:12:34.225Z

We are continuing to investigate this issue.

investigating2022-06-20T21:12:22.878Z

We are currently investigating issues related to Apex SecureBatch workflows and instability with Apex Report Manager.