Is Dropbox Down Right Now? Discover if there is an ongoing service outage.

Dropbox is currently Operational

Last checked 2025-06-20T13:40:24.579Z from Dropbox's official status page

Historical record of incidents for Dropbox

May 23, 2025

Report: "Intermittent Loading Issues on Dropbox Website"

Last update 2025-05-23T20:24:55.001Z

resolved2025-05-23T20:24:54.984Z

This incident has been resolved.

identified2025-05-23T19:31:05.138Z

Some users may experience longer than usual load times on the Dropbox website. We are actively investigating and working to resolve the issue.

Report: "Intermittent Loading Issues on Dropbox Website"

Last update 2025-05-23T19:31:00.000Z

Identified2025-05-23T19:31:00.000Z

Some users may experience longer than usual load times on the Dropbox website. We are actively investigating and working to resolve the issue.

May 16, 2025

Report: "The Dash Confluence connector may be unavailable for some users."

Last update 2025-05-16T19:15:32.042Z

resolved2025-05-16T19:15:31.726Z

This incident has been resolved.

investigating2025-05-15T16:35:16.862Z

We are currently investigating this issue.

May 15, 2025

Report: "The Dash Confluence connector may be unavailable for some users."

Last update 2025-05-15T16:35:00.000Z

Investigating2025-05-15T16:35:00.000Z

We are currently investigating this issue.

May 14, 2025

Report: "Dropbox may be unavailable for some users."

Last update 2025-05-14T19:24:00.854Z

resolved2025-05-14T19:24:00.483Z

This incident has been resolved.

monitoring2025-05-14T18:49:33.723Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-14T18:33:11.977Z

We are continuing to investigate this issue.

investigating2025-05-14T18:24:48.726Z

We are currently investigating this issue.

Report: "Dropbox may be unavailable for some users."

Last update 2025-05-14T18:24:00.000Z

Investigating2025-05-14T18:24:00.000Z

We are currently investigating this issue.

May 6, 2025

Report: "Dash Search might not be working for some users."

Last update 2025-05-06T03:40:08.027Z

resolved2025-05-06T03:40:08.010Z

This incident has been resolved.

investigating2025-05-05T21:38:12.853Z

Dash Search might not be working for some users. We are working to fix the problem as quickly as we can.

May 5, 2025

Report: "Dash Search might not be working for some users."

Last update 2025-05-05T21:38:00.000Z

Investigating2025-05-05T21:38:00.000Z

Dash Search might not be working for some users. We are working to fix the problem as quickly as we can.

Report: "Dash Chat might not be working for some users"

Last update 2025-05-05T21:30:15.325Z

resolved2025-05-05T21:30:15.305Z

This incident has been resolved.

investigating2025-05-05T18:26:57.686Z

Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.

Report: "Dash Chat might not be working for some users"

Last update 2025-05-05T18:26:00.000Z

Investigating2025-05-05T18:26:00.000Z

Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.

May 2, 2025

Report: "Dropbox may be unavailable for some users"

Last update 2025-05-02T02:07:57.734Z

resolved2025-05-02T02:07:57.328Z

This incident has been resolved.

identified2025-05-02T01:29:51.206Z

The issue has been identified and a fix is being implemented.

investigating2025-05-01T22:38:11.002Z

We are continuing to investigate this issue.

investigating2025-05-01T21:57:54.139Z

Dropbox may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

May 1, 2025

Report: "Dropbox may be unavailable for some users"

Last update 2025-05-01T21:57:00.000Z

Investigating2025-05-01T21:57:00.000Z

Dropbox may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

Apr 17, 2025

Report: "Dropbox was not working as expected for some users"

Last update 2025-04-17T17:21:54.473Z

resolved2025-04-17T17:21:54.463Z

Retroactive update - Dropbox was not working as expected for some users. We quickly identified and fixed the problem.

Report: "Dropbox was not working as expected for some users"

Last update 2025-04-17T17:21:00.000Z

Resolved2025-04-17T17:21:00.000Z

Retroactive update - Dropbox was not working as expected for some users. We quickly identified and fixed the problem.

Apr 10, 2025

Report: "Issue downloading single files on safari 18.4"

Last update 2025-04-10T07:53:57.783Z

resolved2025-04-10T07:53:06.240Z

This incident has been resolved.

identified2025-04-09T19:58:36.698Z

We are aware some people are experiencing an issue downloading single files on safari 18.4. We are working to resolve this.

Apr 9, 2025

Report: "Issue downloading single files on safari 18.4"

Last update 2025-04-09T19:58:00.000Z

Identified2025-04-09T19:58:00.000Z

We are aware some people are experiencing an issue downloading single files on safari 18.4. We are working to resolve this.

Apr 4, 2025

Report: "Some Windows users may not be able to use the online-only functionality"

Last update 2025-04-04T16:22:22.720Z

resolved2025-04-04T16:22:22.697Z

This incident has been resolved.

identified2025-04-01T15:14:00.195Z

We are continuing to work on a fix for this issue.

identified2025-03-26T16:32:47.714Z

We are continuing to work on a fix for this issue.

identified2025-03-21T17:55:49.955Z

We are continuing to work on a fix for this issue.

identified2025-03-20T20:35:19.000Z

Some Windows users may not be able to use the online-only functionality. We're working to fix the problem as quickly as we can.

Mar 27, 2025

Report: "Scheduled maintenance"

Last update 2025-03-27T13:00:00.000Z

Completed2025-03-27T13:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-03-27T11:30:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-03-11T23:53:00.000Z

We're working to upgrade your chat experience. If you experience issues with chat, please try another support option during this time period. Thank you for your patience.

Mar 26, 2025

Report: "Some Windows users may not be able to use the online-only functionality"

Last update 2025-03-26T16:32:00.000Z

Update2025-03-26T16:32:00.000Z

We are continuing to work on a fix for this issue.

Update2025-03-21T17:55:00.000Z

We are continuing to work on a fix for this issue.

Identified2025-03-20T20:35:00.000Z

Some Windows users may not be able to use the online-only functionality. We're working to fix the problem as quickly as we can.

Jan 22, 2025

Report: "DocSend unavailable"

Last update 2025-01-22T15:52:34.624Z

resolved2025-01-22T15:52:34.282Z

Issue is resolved. Customers could have experienced errors or long load times from 14:21 to 14:24 UTC and 15:32 to 15:31 UTC

investigating2025-01-22T15:45:43.525Z

DocSend is currently unavailable, we are investigating the issue.

Dec 12, 2024

Report: "Dash Answers was down for some users"

Last update 2024-12-12T00:36:09.462Z

resolved2024-12-12T00:36:09.456Z

Retroactive update - Dash Answers was unavailable for some users beginning around 11:30pm UTC on December 11th. This was due to an OpenAI outage. We are back up and running!

Nov 12, 2024

Report: "Desktop installer failing to download"

Last update 2024-11-12T23:08:46.046Z

resolved2024-11-12T23:08:46.030Z

This incident has been resolved.

investigating2024-11-07T23:31:10.462Z

We are aware of reports regarding the desktop application meta-installer failing to download for some Windows users. Our team is currently investigating the issue.

Report: "Dropbox.com was down"

Last update 2024-11-12T23:05:28.829Z

resolved2024-11-12T23:05:28.821Z

Retroactive update - Dropbox.com was down for some users. We quickly identified and fixed the problem, so we're back up and running!

Oct 23, 2024

Report: "Dropbox may not be working as expected"

Last update 2024-10-23T18:59:51.474Z

resolved2024-10-23T18:59:51.455Z

We’re back! Dropbox should be up and running. Thanks for bearing with us.

monitoring2024-10-23T18:36:19.114Z

A fix has been implemented and we are monitoring the results.

investigating2024-10-23T18:24:41.833Z

We are continuing to investigate this issue.

investigating2024-10-23T18:24:10.803Z

Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Sep 27, 2024

Report: "Creating and opening a File Request might not be working for some users"

Last update 2024-09-27T00:48:56.506Z

resolved2024-09-27T00:48:56.201Z

This incident has been resolved.

investigating2024-09-26T21:37:30.991Z

Creating and opening a File Request might not be working for some users. We are currently investigating this issue.

Sep 26, 2024

Report: "The Desktop App might not be loading for some users"

Last update 2024-09-26T00:01:32.978Z

resolved2024-09-26T00:01:32.962Z

This incident has been resolved.

investigating2024-09-25T18:10:01.747Z

The Desktop App might not be loading for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Sep 3, 2024

Report: "Dropbox may not be working as expected for some users"

Last update 2024-09-03T19:20:49.794Z

resolved2024-09-03T19:20:49.782Z

This incident has been resolved.

investigating2024-09-03T18:26:08.740Z

Users may be experiencing issues with uploading or previewing certain files across Dropbox. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Jul 9, 2024

Report: "Desktop app installer may not be working as expected"

Last update 2024-07-09T21:18:29.926Z

resolved2024-07-09T21:18:29.911Z

This incident has been resolved.

investigating2024-07-09T20:54:57.968Z

The desktop app installer may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Jul 8, 2024

Report: "Dropbox.com may not be working as expected"

Last update 2024-07-08T21:57:52.778Z

resolved2024-07-08T21:57:52.759Z

This incident has been resolved.

investigating2024-07-08T21:43:11.000Z

The Dropbox website may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Jun 25, 2024

Report: "Photos tab in Android app may not be loading as expected"

Last update 2024-06-25T16:33:34.945Z

resolved2024-06-25T16:33:34.930Z

This incident has been resolved.

monitoring2024-06-21T21:54:03.372Z

A fix has been implemented and we are monitoring the results.

investigating2024-06-21T18:30:29.000Z

The photos tab in Dropbox's Android app may not be loading as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Jun 22, 2024

Report: "Phone support may not be working as expected for some Team Admins"

Last update 2024-06-22T05:46:31.180Z

resolved2024-06-22T05:46:31.169Z

This incident has been resolved.

investigating2024-06-22T01:47:56.244Z

Calling support may not be working as expected for some Team Admins. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Jun 18, 2024

Report: "Enterprise console may not be working as expected"

Last update 2024-06-18T16:18:06.276Z

resolved2024-06-18T16:18:06.254Z

This incident has been resolved.

identified2024-06-18T16:03:56.435Z

The issue has been identified and a fix is being implemented.

investigating2024-06-18T14:07:22.066Z

Enterprise console may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Jun 7, 2024

Report: "Degraded experience on mobile Android users"

Last update 2024-06-07T19:40:50.505Z

resolved2024-06-07T19:40:50.489Z

This incident has been resolved. Users are advised to download the latest version of the mobile application.

identified2024-05-28T17:25:30.380Z

We are continuing to work on a fix for this issue.

identified2024-05-24T20:21:18.751Z

Some users may continue to have a degraded experience on mobile Android. The issue has been identified and a fix will be implemented.

investigating2024-05-24T00:41:25.499Z

Some users may have a degraded experience on mobile Android. We are currently investigating this issue.

May 30, 2024

Report: "Dropbox is not working as expected for some users"

Last update 2024-05-30T20:15:30.661Z

resolved2024-05-30T20:15:30.259Z

This incident has been resolved.

monitoring2024-05-30T19:26:48.402Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-30T18:43:52.844Z

We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

May 29, 2024

Report: "Viewing shared links might not be working for some users"

Last update 2024-05-29T16:24:11.349Z

resolved2024-05-29T16:24:11.333Z

This incident has been resolved.

monitoring2024-05-29T16:10:57.186Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-29T15:57:14.796Z

Viewing shared links might not be working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

May 28, 2024

Report: "Dropbox is not working as expected for some users"

Last update 2024-05-28T17:14:35.575Z

resolved2024-05-28T17:14:35.167Z

This incident has been resolved.

monitoring2024-05-28T16:20:32.312Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-28T15:46:25.436Z

We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

May 23, 2024

Report: "Brief intermittent availability issues"

Last update 2024-05-23T11:32:02.431Z

resolved2024-05-23T11:32:02.418Z

This incident has been resolved.

investigating2024-05-23T10:43:20.662Z

We are currently investigating brief availability issues that may affect logging in and other aspects of our product.

May 17, 2024

Report: "Dropbox is not working for some users"

Last update 2024-05-17T19:08:55.011Z

resolved2024-05-17T19:08:54.994Z

This incident has been resolved.

investigating2024-05-17T16:38:59.234Z

Dropbox is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

May 14, 2024

Report: "Single Sign-On (SSO) may not be working as expected"

Last update 2024-05-14T00:19:56.924Z

resolved2024-05-14T00:19:56.917Z

This incident has been resolved.

Report: "Single Sign-On (SSO) may not be working as expected"

Last update 2024-05-14T00:14:37.988Z

resolved2024-05-14T00:14:10.294Z

SSO is back up and running! Thanks for bearing with us.

identified2024-05-13T17:17:58.543Z

The issue has been identified and a fix is being implemented.

investigating2024-05-13T15:31:17.382Z

Single Sign-On (SSO) may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Apr 29, 2024

Report: "Audit logs may not be working as expected"

Last update 2024-04-29T04:35:55.819Z

resolved2024-04-29T04:35:55.804Z

This incident has been resolved.

investigating2024-04-29T03:30:09.004Z

Audit logs may not be working as expected for some team admins. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Apr 27, 2024

Report: "Dropbox desktop application may not be working as expected"

Last update 2024-04-27T01:58:11.448Z

resolved2024-04-27T01:58:11.435Z

This incident has been resolved.

identified2024-04-26T02:22:47.479Z

We are continuing to work on a fix for this issue.

identified2024-04-25T08:36:56.219Z

We are continuing to work on a fix for this issue.

identified2024-04-24T16:24:04.000Z

The problem has been identified as occurring when launching the Dropbox Desktop app without network connectivity. For most users, restarting the desktop app after connecting to a network should resolve the issue.

investigating2024-04-24T15:30:53.905Z

Dropbox desktop application may not be starting up as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Apr 26, 2024

Report: "Signatures may not be working as expected for new users"

Last update 2024-04-26T15:10:51.992Z

resolved2024-04-26T15:10:51.972Z

This incident has been resolved.

investigating2024-04-26T13:46:52.329Z

Signatures may not be working as expected for new users on Dropbox accounts. We are working to resolve the issue as quickly as possible and will provide another update shortly.

Apr 25, 2024

Report: "Dropbox is not working for some users"

Last update 2024-04-25T19:13:59.808Z

resolved2024-04-25T19:13:59.796Z

This incident has been resolved.

investigating2024-04-25T18:47:32.000Z

Replay is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Report: "Shared sub-content may be inaccessible"

Last update 2024-04-25T18:18:39.365Z

resolved2024-04-25T18:18:39.350Z

This incident has been resolved.

identified2024-04-25T08:37:18.438Z

We are continuing to work on a fix for this issue.

identified2024-04-24T20:34:06.419Z

The issue has been identified and a fix is being implemented.

investigating2024-04-24T17:11:30.981Z

We are continuing to investigate this issue.

investigating2024-04-24T14:40:21.905Z

Shared sub-content may be inaccessible for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Apr 24, 2024

Report: "Dash may not be working as expected"

Last update 2024-04-24T02:30:57.175Z

resolved2024-04-24T02:30:57.160Z

This incident has been resolved.

identified2024-04-24T02:30:31.757Z

We are continuing to work on a fix for this issue.

identified2024-04-24T01:38:33.028Z

Dash app settings may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Apr 23, 2024

Report: "Enterprise console may not be working as expected"

Last update 2024-04-23T22:40:16.804Z

resolved2024-04-23T22:40:16.433Z

We’re back! The enterprise console should be up and running. Thanks for bearing with us.

identified2024-04-23T20:03:32.822Z

The issue has been identified and a fix is being implemented.

investigating2024-04-23T18:53:10.512Z

The enterprise console may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Apr 9, 2024

Report: "Some features are not working as expected"

Last update 2024-04-09T21:48:28.743Z

resolved2024-04-09T21:48:28.726Z

This incident has been resolved.

identified2024-04-09T20:48:13.786Z

The issue has been identified and a fix is being implemented.

investigating2024-04-09T17:41:48.566Z

Some features are not working as expected. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Report: "Text editing features in PDF editor might not be working for some users"

Last update 2024-04-09T01:21:49.859Z

resolved2024-04-09T01:21:49.842Z

This issue has been resolved.

identified2024-04-09T00:42:28.688Z

The issue has been identified and a fix is being implemented.

investigating2024-04-08T21:28:18.454Z

Text editing features in PDF editor might not be working for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Mar 26, 2024

Report: "Dropbox is not working for some users"

Last update 2024-03-26T01:42:16.392Z

resolved2024-03-26T01:42:15.971Z

This incident has been resolved.

investigating2024-03-26T00:37:03.651Z

Dropbox is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Mar 15, 2024

Report: "Uploading files to Dropbox via email might not be working for some users."

Last update 2024-03-15T13:42:36.083Z

resolved2024-03-15T13:42:36.068Z

This incident has been resolved.

investigating2024-03-15T03:03:15.008Z

Uploading files to Dropbox via email might not be working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Mar 13, 2024

Report: "Dropbox Paper may not be working as expected"

Last update 2024-03-13T16:02:52.222Z

resolved2024-03-13T16:02:52.210Z

This incident has been resolved.

monitoring2024-03-13T15:28:26.927Z

A fix has been implemented and we are monitoring the results.

investigating2024-03-13T15:24:11.728Z

We are continuing to investigate this issue.

investigating2024-03-13T06:55:52.710Z

Dropbox Paper creation and sharing is not working for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Mar 9, 2024

Report: "Delivery of old notifications"

Last update 2024-03-09T09:49:40.410Z

resolved2024-03-09T09:49:39.999Z

This incident has been resolved.

identified2024-03-09T01:47:09.190Z

We are aware of an issue where historic notifications may appear in notifications tabs or via push notifications.

Feb 28, 2024

Report: "Dropbox may not be working as expected"

Last update 2024-02-28T04:48:27.175Z

resolved2024-02-28T04:48:26.768Z

This incident has been resolved.

identified2024-02-28T00:57:19.084Z

Dropbox may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Feb 26, 2024

Report: "Capture may not be working as expected"

Last update 2024-02-26T20:27:06.303Z

resolved2024-02-26T20:27:04.465Z

This incident has been resolved.

investigating2024-02-26T00:07:19.856Z

Links to Dropbox capture files may not be working as expected

identified2024-02-25T23:44:36.467Z

The issue has been identified and a fix is being implemented.

Feb 20, 2024

Report: "Dash and Capture are not working for some users"

Last update 2024-02-20T21:21:07.979Z

resolved2024-02-20T21:21:07.485Z

This incident has been resolved.

identified2024-02-20T19:36:05.541Z

Dash and Capture are not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Report: "Replay is not working for some users"

Last update 2024-02-20T21:20:32.755Z

resolved2024-02-20T21:20:32.332Z

This incident has been resolved.

investigating2024-02-20T19:36:33.000Z

We are continuing to investigate this issue.

investigating2024-02-20T19:28:27.505Z

Replay is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Feb 19, 2024

Report: "File editing may not be working as expected"

Last update 2024-02-19T18:40:43.624Z

resolved2024-02-19T18:40:43.605Z

This incident has been resolved.

investigating2024-02-19T17:47:58.769Z

File editing may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Feb 15, 2024

Report: "Dropbox may not be working as expected"

Last update 2024-02-15T18:46:49.348Z

resolved2024-02-15T18:46:49.333Z

This incident has been resolved.

monitoring2024-02-14T19:00:51.273Z

A fix has been implemented and we are monitoring the results.

identified2024-02-13T20:45:35.230Z

The issue has been identified and a fix is being implemented.

investigating2024-02-13T20:19:52.000Z

Dropbox is not working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Feb 12, 2024

Report: "Dropbox.com may not be working as expected"

Last update 2024-02-12T16:43:34.033Z

resolved2024-02-12T16:43:34.017Z

This incident has been resolved.

investigating2024-02-12T16:23:35.532Z

Dropbox's homepage may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.