Historical record of incidents for DocHub
Report: "Database connection issues"
Last updateThis incident has been resolved.
The issue has been identified and services will be operational shortly
Report: "DNS provider service degradation"
Last updateCloudflare, our DNS provider had service degradation over several regions including Europe and America which resulted in DocHub being unaccessible for approximately 45 minutes
Report: "PDFs are incorrectly sized"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Unable to import new documents"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating issues with DocHub failing to load new imported documents.
Report: "Outage"
Last updateSome users in the European region were impacted DocHub may have been slow or unavailable. Resolution: users may need to clear browser's cache.