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We are continuing to work on a fix for this issue.

We are currently investigating an issue while certain DNSSEC-enabled zones are sporadically returning SERVFAIL. Zones without DNSSEC are not affected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating increased network latency and intermittent connectivity issues affecting services in our Sydney, Australia region. Traffic is being rerouted to other locations and regional records for the region are unavailable.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating increased network latency and intermittent connectivity issues affecting services in our Sydney, Australia region.Traffic is being rerouted to other locations and regional records for the region are unavailable.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating network problems in our CDG location.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue and implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we wait for network conditions to return to normal. Thank you for your patience and understanding.

We’ve traced the email delivery failures to hard bounces and automatic suppressions affecting specific recipient addresses. We're resolving this incident.

We’re currently experiencing problems sending transactional and notification emails to a subset of users. Messages to affected addresses may be delayed or fail to arrive. Our team is investigating the root cause with our email provider and will post updates as soon as we have more information. Thanks for your patience while we work to restore full delivery.

All issues have been resolved and there should be no further delays in ALIAS record resolution.

We have identified the networking issues and implemented a workaround to prevent slow replies for ALIAS records. We are monitoring network health and looking to Implement further improvements if necessary

We have identified the cause of the elevated timeouts affecting our San Jose datacenter. The issue appears to be related to upstream packet loss. We are working with our provider to resolve it.

We are seeing elevated rates of timeouts in ALIAS record resolution in SV1. This is leading to SERVFAIL responses for some ALIAS records.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved.

The issue has been addressed and we are monitoring at this stage.

The underlying issue has been addressed and the API requests are processed correctly.

The team is applying a change to mitigate the issue that's causing the errors

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

We have not had any reoccurrences of errors, and all traffic issues have been fully mitigated.

We have already implemented a fix and are seeing no further errors. We are monitoring the situation. If you see any issues, please reach out at support@dnsimple.com

We are currently investigating this issue.

This incident has been resolved. If you see any further issues, please let us know at support@dnsimple.com

We are not seeing any more errors or issues, but are closely monitoring the situation. If you are still seeing any issues, please reach out at support@dnsimple.com

We have implemented several mitigations and are seeing significantly reduced errors. We are working to resolve any remaining issues quickly.

We are still under a significant network DDoS and are working to mitigate it in several areas.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our data center in San Jose, CA, USA (SV1) is re-routing its traffic. The rest of our data centers are picking up the traffic.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are currently investigating this issue.

Distribution across all zones is now back to normal.

We are currently addressing delays in DNS zone updates across some data centers. The issue only affects a small portion of zones.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating delays in DNS zone updates in our Frankfurt (FRA) data center. Domain registrations, transfers, and renewals remain unaffected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

The intermittent network failures across our regions have been fully resolved. Our team has confirmed that the systems are stable, and all services are functioning as expected. If you experience any further issues, please don’t hesitate to contact our support team at support@dnsimple.com. Thank you for choosing DNSimple.

Our team has identified the root cause of the intermittent network failures affecting our regions and has implemented a fix. We are now closely monitoring the system to ensure stability and performance. We will provide a final update once the issue is fully resolved. Thank you for your patience as we work to address this matter.

We are investigating intermittent network failures across our regions.

Due to a technical issue, DNS resolution was not enabled for new domains that were added to DNSimple via API after January 8th 2025 1:20PM UTC. The issue has been rectified as of January 9th 2025 8:16AM UTC, and DNS resolution fixed for the affected domains.

This incident has been resolved.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

This incident has been resolved

The fix has been deployed and we're monitoring the results.

We’re implementing additional fixes to our zone updates to resolve ongoing delay issues.

Zone updates have returned to normal, and we are monitoring to ensure there are no further issues.

We are still seeing some delays in zone updates, but have identified another spot to fix and are rolling it out

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating delays in DNS zone updates across our data centers. Domain registrations, transfers, and renewals remain unaffected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We’re currently experiencing some distribution delays across our datacenters and are actively working to resolve the issue. Thank you for your patience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating the issue.

Zone distribution is stable in the TKO region.

We are investigating intermittent network failures resulting in DNS record distribution delays in the TKO region. DNS distribution has caught up and is fully distributed, we will continue to monitor the region.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating intermittent network failures resulting in DNS record distribution delays across the regions

This incident has been resolved.

We're receiving reports of DNS resolution issues from the AMS region and are investigating. If you're experiencing these issues yourself, please email support@dnsimple.com with traceroutes and dig trace queries if you can.

This incident has been resolved.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

No further service degradation has been observed for the past 3 hours. We consider this incident resolved.

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

We are currently experiencing network performance issues affecting our DNS response times. Our team is actively investigating the cause of the disruption and working to restore optimal performance as quickly as possible. We will continue to update this page with the latest information as we work towards a resolution. Thank you for your patience and understanding.

We have identified the issue that brought our Sandbox environment down. The issue has been fixed and Sandbox has been operational for some time now.

The Sandbox environment is back online.

We have identified the problem and we are bringing the Sandbox environment back online.

We are currently investigating an issue affecting our Sandbox system. Production systems are not affected.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

Our upstream vendor is undergoing scheduled maintenance during this time. During this scheduled system maintenance, the following services may be affected by a service interruption and/or timeout: - domain registrations - domain renewals - domain transfers - domain updates - zone updates DNS resolution will not be impacted, domains will continue to resolve as usual.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Our upstream providers continue to investigate the issue and are working on a fix.

Our upstream network providers are investigating the issue.

We are currently investigating network problems in our CDG location.

Sectigo has solved the issue. Commercial certificate issuance is operational again.

We are continuing to work on a fix for this issue.

One of our SSL Certificate providers is currently experiencing issues. That will delay issuance of commercial certificates. Please, see https://sectigo.status.io for more details. Let'sEncrypt certificates are not affected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're receiving reports of DNS resolution issues from the TKO region and are investigating. If you're experiencing these issues yourself, please email support@dnsimple.com with traceroutes and dig trace queries if you can.

Our network provider has rerouted traffic away from the transit providers that were experiencing disruptions. All regions should now be operating normally

At the moment, the outages are occurring within network infrastructure, such as interfaces, that are outside of our control across parts of the EU and US.

We are experiencing network outages affecting certain parts of Europe and the U.S. As a result, some customers using our API may experience timeouts.

This incident has been resolved.

A fix has been implemented, and we are actively monitoring the results. Email notifications are being resent.

We are currently investigating an issue affecting the delivery of our emails. In the meantime, email notifications will be delayed.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating connectivity issues over IPv6 to some of our European data centers.

Network connectivity has been restored and is now stable.

Network connectivity issue has been resolved. Traffic is now normally routed to our SV1 data center.

Our team is working to fix the network issue. Traffic to our SV1 DC is still being rerouted to other data centers.

We have identified a network issue affecting our SV1 DC. We are re-routing traffic to other data centers now.

The degraded network connectivity is only affecting our SV1 DC. Deployment of zone changes to that data center will be delayed. This will also result in inconsistent DNS responses when queries are routed to that data center.

We have identified some network errors that point to connectivity issues to some of our data centers. These errors may cause delays propagating zone changes.

The issues with our contact form at https://dnsimple.com/contact have been fully resolved. If you attempted to contact us in the last 24 hours and did not receive a response, please email us again at https://dnsimple.com/contact.

We have resolved the issues with our contact form at https://dnsimple.com/contact and are now monitoring the situation to ensure everything is working correctly. Unfortunately, any emails sent to us through the contact form in the last 24 hours were not received. If you contacted us during that time, please reach out again through https://dnsimple.com/contact or directly at support@dnsimple.com. We apologize for the inconvenience and appreciate your understanding.

We are currently experiencing issues with our contact form at https://dnsimple.com/contact. If you need support, please contact us directly at support@dnsimple.com. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. Thank you for your understanding.

We have identified and resolved the issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

A network failure in our FRA datacenter has been identified and is being actively mitigated.

This incident has been resolved.

Traffic spike has been mitigated. Traffic levels are back to normal on all data centers.

The issue has been identified and a fix is being implemented.

We have identified an unusual traffic pattern affecting all our data centers. We are investigating the source of the traffic.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue with the SSL chain that our Redirector service uses for the most recent Let's Encrypt SSL certificates. This issue only impacts domains with URL redirects with HTTPS sources and SSL certificates issued from June 6th onwards. This issue doesn't impact URL redirects with HTTP sources. Our team is actively engaged and will release a fixed certificate chain momentarily.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

Our data center in Frankfurt (FRA) is re-routing its traffic. The rest of our data centers are picking up the traffic.

Traffic levels are back to normal.

We are seeing an uncommon traffic pattern across all our data centers. We are currently investigating.

This incident has been resolved.

Traffic patterns reverted to normal levels. We continue to monitor the issue, in case we identify other anomalies.

We are seeing an uncommon traffic pattern across all our data centers. We are currently investigating.