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This incident has been resolved.

We're aware of an issue where emails are not being sent out successfully. At this time, this is primarily affecting Notifications emails, though it may temporarily affect other email types as well. We are currently investigating, and working to get all emails back online as soon as possible.

The change released has been successful, and the incident is now resolved.

A fix has been implemented, and the issue appears to be resolved. We are currently monitoring to ensure a full resolution.

We are experiencing an issue where comments are not visible within the moderation panel. We are currently investigating possible causes, and hope to have the issue resolved as soon as possible. For Publishers on the Pro and above plans, the Shadowban and Timeout options are unavailable, and the moderation content category filters are also unavailable, which we suspect are all related.

A fix has been implemented, and the issues should now be resolved.

We have been experiencing issues with our Recommendations unit following our scheduled maintenance, which has caused intermittent API issues. The embed issues following the maintenance period should be largely resolved, but there are still intermittent issues with login, as this functionality uses the API. We are currently investigating the issues and working to formulate the necessary fixes.

This incident has been resolved.

We are experiencing some replication lag on the Disqus network, which can cause some data not to appear or update. This may manifest in a few ways, including moderated comments appearing back in the Pending filter after being Moderated, or in posted comments not appearing back on the user profile.

This incident has been resolved, and we are continuing to monitor for Recommendations stability.

The Recommendations units are temporarily down, but we are aware of the issue and are currently working towards a fix.

This incident has been resolved.

The network is beginning to recover, and are continuing to monitor progress.

We are continuing to investigate this issue.

We are seeing experiencing a networking issue that is causing Disqus to be degraded. We are currently investigating this issue.

We are now seeing web notifications come through successfully, and the issue appears to be resolved.

We are currently investigating an issue where notifications are not updating.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue affecting our servers, resulting in slowness and dropped connections across the Disqus network. We expect degraded performance across all services.

A fix has been implemented, and we have confirmed that the affected data is now appearing and delivering correctly.

Comment Notifications have not been delivering successfully since 12/27, and some comments are not appearing in all locations (embed, user profile, etc.) as quickly as expected. We are aware of the issues and are currently investigating possible causes.

Per update, the team has already found the root-cause of the issue and have applied the fix, Response times are now back to normal.

There is a severe slowness on the platform response time. Engineering is already aware of it and status of the issue can be seen via http://status.auth0.com/incidents/rpctnc6jd1kl

This incident has been resolved.

A fix has been released, and we are currently monitoring the results. Comment counts should now be largely functioning, though some affected threads may still be slightly behind the actual comment count of the thread.

Comment Counts have stopped populating on most threads for sites across the network. We are currently investigating this issue, and hope to develop a fix as soon a possible.

We've released fixes, and the system has now been stable for a few days. We will be keeping an eye on the network, but this should now be resolved.

Due to a backend issue, we are currently seeing 500/502/503 errors being returned for a variety of API calls, and functionalities that go through the API. Our team is aware of the issue, and is currently working to resolve the issue as soon as possible.

This incident has been resolved.

Due to a backend issue, we are currently seeing 500/502/503 errors being returned for a variety of API calls, and functionalities that go through the API. Our team is aware of the issue, and is currently working to resolve the issue as soon as possible.

This issue has now been resolved.

Fixes have been made, and many of the main issues have seemingly cleared up. We are continuing to monitor to determine if additional changes need to be made.

Starting this morning, there has been an issue affecting the API, causing some calls to throw 503 response errors, and also causing some slowness in loading the Admin Panel. There have also been reports of some logged in users getting messages that they need to log in in order to post. We are currently investigating the issue, and hope to have it resolved as soon as possible.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

We are experiencing a database issue, which is currently affecting the ability for the Embed and Admin pages to load, as well as other parts of the product. We have identified the issue, and are currently working towards recovery.

This incident has been resolved.

Several fixes were implemented yesterday to stop new spam patterns from being posted and we are monitoring the results.

We are continuing our work to stop new spam comments across Disqus and we have completed some changes to mitigate the impact. Specific spam URLs are now banned across Disqus so that these comments do not show in the embed. Accounts that were used for posting spam have been notified and their passwords have been reset. We are also retroactively removing spam comments in bulk so that moderators do not need to manually spam these comments in the moderation panel. Thank you for your patience, we will continue to provide updates on our progress.

We identified a new spam pattern today, starting around 12:00am PST 3/22 which is currently affecting some sites on Disqus. We're working to resolve this issue and we apologize for the inconvenience. This includes blacklisting the pattern so new posts don't display and deleting spam posts from today. In the meantime, we recommend using the Word filter feature https://disqus.com/admin/settings/access/ to block patterns of text you're finding in the spam comments.

This incident has been resolved.

We're currently experiencing some availability issues, which we're working to resolve as soon as possible. We apologize for the disruption.

This incident has been resolved.

We identified a new, high volume, spam pattern today that is currently affecting some sites on Disqus. Currently we are working to resolve this issue and apologize for the inconvenience. This includes blacklisting the pattern so new posts don't display, deleting spam posts from today, and temporarily disabling editing of posts that are more than 2 days old.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We're currently experiencing some availability issues, which we're working to resolve as soon as possible. We apologize for the disruption.

This incident has been resolved.

We're currently experiencing delays for comments within the moderation panel and embed. Note that moderation actions and comment are still being queued and will appear after this issue is resolved. We're working to resolve these delays as soon as possible. We appreciate your patience.

This incident has been resolved.

At around 6:15pm PT, we identified issues with users unable to access disqus.com services while using Bell Canada ISP. We are working with them to address the problem. In the meantime you can use Google DNS if you would like to workaround the issue: https://developers.google.com/speed/public-dns/docs/using. We apologize for the disruption and thank you for your patience.

This incident has been resolved.

Disqus is currently experiencing some availability issues that affect the admin panel. We're working to resolve this as soon as possible.

This incident has been resolved.

We're currently experiencing some availability issues with one of our media hosting services. This currently affects media uploads via comments within the embed and our import feature at disqus.com/admin. We're working to resolve as soon as possible and we apologize for the disruption.

This incident has been resolved.

We are experiencing issues that have caused issues with loading Home Feeds and Notifications. The same issue has also had some impact on API functionality. We've identified the source and are starting to see issues resolve, but will continue to monitor for additional inconsistencies.

This incident has been resolved.

We are experiencing issues that have caused issues with loading Home Feeds and Notifications. The same issue has also had some impact on API functionality. We've identified the source and are starting to see issues resolve, but will continue to monitor for additional inconsistencies.

This incident has been resolved.

We're currently experiencing some availability issues, which we're working to resolve as soon as possible. We apologize for the disruption.

This incident has been resolved.

Disqus services are currently experiencing degraded performance due to DDOS issues with our DNS provider (Dyn). Not all users are affected but we are monitoring the problem closely and working towards a resolution. Thanks for your patience.

This incident has been resolved.

We are currently experiencing some availability issues that affect the the admin panel at https://disqus.com/admin and this page may not load. We are troubleshooting this issue now and will work to resolve this as soon as possible.

This incident has been resolved.

Revenue and other data within the Reveal "Analyze Revenue" page is currently not displaying for 10/7-10/9. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page, but revenue will not be lost. Thanks for your patience.

This incident has been resolved.

Viewable Impressions and RPMv data within the Reveal "Analyze Revenue" page is currently inaccurate for 9/19. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page, but revenue will not be lost. Thanks for your patience.

This incident has been resolved.

Revenue and other data within the Reveal "Analyze Revenue" page is currently not displaying for 9/12-9/13. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page, but revenue will not be lost. Thanks for your patience.

This incident has been resolved.

Revenue and other data within the Reveal "Analyze Revenue" page is currently not displaying for Wednesday, 7/27. We expect to have this resolved today. During this time, you may see unexpected analytics data on this page, but revenue will not be lost. Thanks for your patience.

This incident has been resolved.

Engage comments and votes data is currently missing for 7/21 and Reveal "Analyze Revenue" data is currently incomplete for 7/23-7/24. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page, but revenue will not be lost. Thanks for your patience.

This incident has been resolved.

Revenue, comments, and other data within the Reveal and Engage analytics pages are currently missing for Monday 7/18 to Wednesday 7/20. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on these pages, but revenue and comment data will not be lost. Thanks for your patience.

This incident has been resolved.

Revenue and RPMv data within the Reveal "Analyze Revenue" page is currently inaccurate for 6/23-6/27. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page. Thanks for your patience.

The issue affecting Home Feeds and timelines has been resolved, and is expected to be stable going forward.

Disqus is experiencing an issue that has resulted in some Home and Timeline feeds failing to load or operating slowly. We have identified the issue and are working towards a fix. We apologize for the inconvenience in the meantime.

We have resolved all issues associated with our activity feed system and new discussions are now appearing in the Latest Discussions feed as expected. Visit https://disqus.com/support to let us know if you continue to have any problems.

We're working to fix delays in various discussion feeds on Home and the Engage sidebar. Currently, this is primarily affecting network site discussions. Discussions from those you follow should be caught up within 1 hour. Thanks for your patience.

We have resolved all issues associated with our activity feed system and new discussions are now appearing in the Latest Discussions feed as expected. Visit https://disqus.com/support to let us know if you continue to have any problems.

We're currently experiencing delays for network site discussions that appear in the Latest Discussions feed on Home (https://disqus.com/home/discussions/) and in the Engage sidebar on network sites. We're working to resolve these delays as soon as possible. Thanks for your patience.

We have backfilled the missing Reveal data and all metrics for May 28th through May 30th are now up-to-date and accurate.

Revenue and other data within the Reveal "Analyze Revenue" page is currently incomplete for May 28th through May 30th. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page. Thanks for your patience.

We have backfilled the missing Reveal data and all metrics for Saturday, May 7th are now up-to-date and accurate.

Revenue and other data within the Reveal "Analyze Revenue" page is currently incomplete for Saturday, May 7th. We are working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page. Thanks for your patience.

We have backfilled the missing Reveal data and all metrics for Tuesday, May 3rd are now up-to-date and accurate.

Revenue and other data within the Reveal "Analyze Revenue" page is currently incomplete for Tuesday May 3rd and we're working to resolve this issue as soon as we can. During this time, you may see unexpected analytics data on this page. Thanks for your patience.

This incident has been resolved.

To ensure your account data stays accurate and consistent, we will be performing scheduled maintenance on your account through Thursday 4/28. During this time, the revenue data in your Disqus account may be delayed.

This incident has been resolved.

This Thursday, April 21st through Saturday, April 23rd we will perform scheduled maintenance to ensure your account data stays accurate and consistent. During this time, the revenue data in your Disqus account may be delayed.

This incident has been resolved.

This Thursday, April 21st through Saturday, April 23rd we will perform scheduled Reveal maintenance to ensure your account data stays accurate and consistent. During that time, revenue data will be unavailable for your Disqus account.

This incident has been resolved.

We are currently investigating this issue.

Email sending queues have returned to normal levels and notifications should now be delivered without any issues. Visit https://disqus.com/support to let us know if you continue to have any problems. Thanks for your patience.

We're currently looking into issues with our email notification system. Some users are not receiving emails for discussion subscriptions, reply notifications, and account verifications. Disqus.com inbox notifications are currently unaffected. We apologize for this inconvenience.

This incident has been resolved.

Our support services are currently unavailable. We're working to resolve the issue and we apologize for any delays in support or loading issues on help.disqus.com. For general help, visit discussdisqus.disq.us or if you have access to a priority support email address you can still contact us there.

This incident has been resolved.

Our support services are currently unavailable. We're working to resolve the issue and we apologize for any delays in support or loading issues on help.disqus.com. For general help, visit discussdisqus.disq.us or if you have access to a priority support email address you can still contact us there.

The issue has been resolved and Disqus is now fully operational. Thanks for your patience.

We're currently experiencing some availability issues that are affecting Disqus.com and other services that use the API, which we're working to resolve as soon as possible. We apologize for the disruption.