Historical record of incidents for Discord
Report: "User DMs erroneously marked as disabled"
Last updateWe've identified a root cause for this issue and are working on remediating it.
Report: "Attachments and embeds broken"
Last updateWe are investigating an issue with attachments and embeds not being rendered in the app.
Report: "Unfurls and Notifications are Experiencing Problems"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Unfurls and Notifications are Experiencing Problems"
Last updateWe are currently investigating this issue.
Report: "Push notifications for muted conversations"
Last updateThis incident has been resolved.
The issue is resolved
The team continues to investigate the mistaken push notifications and we are hoping to have this issue fully resolved later today.
We believe that the notifications are the result of some maintenance we performed on one of our backend systems and we are continuing to work to identify a fix for this issue.
We're aware of an issue causing some users to receive push notifications for previously muted conversations. The team is actively investigating to identify the root cause.
Report: "API availability issue impacting all Discord functionality"
Last updateEverything has been resolved. We're back.
Broad API latency and availability issues are resolved, but we are still debugging issues related to activities.
We're aware of and actively working to mitigate an issue causing widespread errors on our main API, including message send failures.
Report: "API availability issue impacting all Discord functionality"
Last updateWe're aware of and actively working to mitigate an issue causing widespread errors on our main API, including message send failures.
Report: "Discord attachments unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue preventing access to Discord message attachments. This affects the creation of new attachments, and access to images resized from existing image and video attachments.
Report: "Discord attachments unavailable"
Last updateWe are currently investigating an issue preventing access to Discord message attachments. This affects the creation of new attachments, and access to images resized from existing image and video attachments.
Report: "Push notifications for muted conversations"
Last updateWe're aware of an issue causing some users to receive push notifications for previously muted conversations. The team is actively investigating to identify the root cause.
Report: "Voice endpoint allocation degraded"
Last updateThis incident has been resolved.
The issue has been identified and partially recovered
We are continuing to investigate this issue.
We are investigating an issue with the placement of new calls
Report: "Voice endpoint allocation degraded"
Last updateWe are continuing to investigate this issue.
We are investigating an issue with the placement of new calls
Report: "Missing message notification sounds on desktop"
Last updateThis incident has been resolved.
We've released a fix to our stable and canary desktop clients for this issue. If you are currently missing desktop notification sounds, please update your client to resolve the issue.
We've identified an issue that is preventing message notification sounds from playing on desktop clients. We're working on getting a fix to this issue as soon as possible
Report: "Missing message notification sounds on desktop"
Last updateWe've identified an issue that is preventing message notification sounds from playing on desktop clients. We're working on getting a fix to this issue as soon as possible
Report: "A subset of large servers are unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "A subset of large servers are unavailable"
Last updateWe are currently investigating this issue.
Report: "A subset of large guilds are unavailable"
Last updateWe are currently investigating this issue.
Report: "[Linux Only] Voice sound not working on 0.0.90"
Last updateThis incident has been resolved. A new version of the Linux Desktop client 0.0.91 has been released that addresses the issue, please upgrade to apply the fix!
We have identified an issue impacting voice sound on 0.0.90 and have rolled back. For now, users will need to revert back to 0.0.89 in order to continue using voice on Linux. Once we have a fix, we will ship a new version.
Report: "[Linux Only] Voice sound not working on 0.0.90"
Last updateWe have identified an issue impacting voice sound on 0.0.90 and have rolled back.For now, users will need to revert back to 0.0.89 in order to continue using voice on Linux. Once we have a fix, we will ship a new version.
Report: "Elevated API Latency"
Last updateWe have recovered across all features.
All users should now be able to start their session. Various flows might still see elevated latency, but we should be mostly recovered.
We've identified the issue and people are slowly being allowed to start their session again. Working on speeding that up.
We're investigating elevated api latency across a lot of our endpoints. This is leading to broad impact(sending messages, starting sessions etc)
Report: "Elevated API Latency"
Last updateWe're investigating elevated api latency across a lot of our endpoints. This is leading to broad impact(sending messages, starting sessions etc)
Report: "Users unable to create new Paypal payment methods"
Last updateThis issue has been resolved
PayPal API errors have recovered. We are monitoring to ensure the impact has ended
Users are currently unable to add new Paypal payment methods. This appears to be an upstream issue with Paypal's API service. We are monitoring and awaiting resolution.
Report: "Users unable to create new Paypal payment methods"
Last updateUsers are currently unable to add new Paypal payment methods. This appears to be an upstream issue with Paypal's API service. We are monitoring and awaiting resolution.
Report: "Server Unavailability"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We're investigating unavailability in a small number of servers.
Report: "Server Unavailability"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We're investigating unavailability in a small number of servers.
Report: "infrastructure issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
Certain messages might fail to send and load. Certain sessions might not start. Golive streams are also impacted.
Report: "Users are having trouble connecting to Discord"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Connections are failing"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Krisp noise canceling missing on macOS"
Last updateWe've rolled out an updated version of our stable macOS client which should fix this issue. If you are not seeing Krisp available in your macOS client, please update your client.
We've identified the issue and are working on getting a fix out to users.
We are continuing to investigate this issue.
We're investigating an issue with the Krisp noise cancelling functionality not being present on macOS clients.
Report: "[macOS Canary] Desktop Client Won't Start"
Last updateWe have addressed this issue and new clients should no longer experience this issue.
We're aware of an issue that is preventing the canary desktop client on macOS from starting. We've rolled back the change to the client but if you are currently unable to start the canary client on macOS, we recommend re-downloading the canary client: https://discord.com/api/download/canary?platform=osx
Report: "Not getting notifications in DM"
Last updateWe've fixed the issue. Users should now receive DM notifications as expected.
We've identified an issue that affects notifications in DMs. We're working on a fix.
Report: "Issues with our playstation integration"
Last updateThis incident has been resolved.
Linked to the ongoing issues with the playstation network: https://status.playstation.com/
We're looking into an ongoing issue with our Playstation integration.
Report: "Bot Playing Statuses Not Appearing"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results. Affected bots will have to re-send a presence update to restore their playing statuses.
The issue has been identified and a fix is being implemented.
We're investigating an issue that causes playing statuses for bot users to not appear
Report: "API Errors involving Messaging"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Unavailable Servers"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're investigating an availability issue impacting a small percentage of servers.
Report: "Go Live is failing to start streams"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Duplicate "Your Friend is Streaming" notifications being received by users"
Last updateWe've rolled out a fix that has addressed the issue and we've re-enabled these notifications for users now.
We've put a mitigation in place that should prevent these notifications from being sent out while we put longer term fixes in place.
The team received reports of users getting duplicated "Your friend is streaming in <Server>" notifications. We are actively investigating to identify the cause.
Report: "Blank screen when loading desktop/web app"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified the issue is with a 3rd party infrastructure provider, who are currently engaged and working on a fix.
We are currently investigating an issue where the desktop/web app may fail to launch and display a blank screen. Reloading the client (CTRL/CMD + R) may fix the issue in some instances.
Report: "Increased API Errors"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Server Availability"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We're investigating issues with some servers becoming unavailable.
Report: "Latency increase"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Issue preventing some bot interactions"
Last updateThis issue has been resolved.
A fix has been implemented and we are monitoring the results.
An issue is causing some bot interactions to fail. You may see errors such as "Interaction Failed" when attempting to interact with a bot. We've identified the issue and are working on a fix.
Report: "API Errors"
Last updateThis incident has been resolved.
We believe we have a fix implemented and are monitoring recovery
We have identified the issue and are working to mitigate.
Our team is actively investigating this issue
We are currently investigating an issue affecting latency and errors on various API endpoints.
Report: "Russia/Turkey Connectivity"
Last updateDue to recent changes, our services may not be available in these regions at this time.
We are aware of reports of Discord being unreachable in Russia and Turkey. Our team is investigating these reports at this time.
Report: "Message search indexing behind"
Last updateThis incident has been resolved.
Recovery of the backlog of messages indexed for search is happening
We are currently investigating an issue with message search indexing falling behind
Report: "External links not unfurling"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
External links are currently not unfurling, investigating.
Report: "Elevated API Latency"
Last updateThis incident has been resolved.
We are currently working to implement a fix for elevated API latency which may be impacting some user interactions.
Report: "Elevated API Latency, multiple endpoints impacted"
Last updateThis incident has been resolved.
The incident has been resolved and we are monitoring recovery.
We are continuing to work on a fix for this issue.
The issue has been identified and API latencies are improving. We are continuing to work on the issue.
We are continuing to investigate this issue.
We are investigating elevated API latency. We believe this may impacting logins, application updates, interactions, and registrations.
Report: "API Errors"
Last updateIncident should be resolved. If you're still experiencing issues please update your client.
We've implemented a series of fixes on our end and degraded performance should be resolved, currently monitoring. If you're still experiencing issues, updating your client should resolve the issue.
There is still some degraded performance, we are implementing a fix.
We've implemented a series of fixes on our end that have addressed the increased latency and we are continuing to monitor the recovery.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue affecting latency and errors on various API endpoints.
Report: "Xbox Presence"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We're investigating an issue updating Xbox presences which also affects quests for Xbox users.
Report: "Push Notifications for @everyones and roles are degraded"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are investigating an issue where push notifications @everyone and role pings are degraded for servers over 2500 members.
Report: "Increased API Latency"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Media Proxy instability"
Last updateThis incident has been resolved.
A fix has been implemented and we're monitoring the results.
The issue has been identified and a fix is rolling out.
We are currently investigating instability in Media Proxy that's affecting processing of Discord attachments.
Report: "Increased API Latency"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring results. We are seeing some remaining issues with SMS verifications that we're continuing to remediate.
The issue has been identified and a fix is being implemented.
We are investigating a variety of issues, including being unable to open the client or authenticate for bots.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Spurious disconnects from voice servers"
Last updateThis incident has been resolved.
The fix has been fully deployed and we are monitoring our analytics to confirm that these disconnects subside.
An issue in our previous release of the voice gateway software can cause backend crashes when users disconnect from voice (causing any remaining call members to also disconnect). We have already partially rolled out a fix for this, but are going to complete that rollout now. Rolling out the fix unfortunately itself requires a reconnect, but once that is complete we expect the spurious disconnects some users have been experiencing to be fully resolved.
Report: "Voice and Video issues on some servers"
Last updateThis incident has been resolved.
The fix has been deployed and we are monitoring recovery.
Some users may be unable to hear/see others in voice and video calls. We are deploying a fix for this issue.
Report: "discord.com marketing site unreachable in some regions"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue causing the main marketing site (discord.com) to be unreachable in some regions.
Report: "Issues displaying images from GIF picker"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue displaying third-party GIF's posted with the GIF picker. Attachments are unaffected at this time.
Report: "Increased API Latency"
Last updateThis incident has been resolved.
We're investigating issues where users may be unable to start sessions or calls.
We are currently investigating this issue.
Report: "Purchase Issues"
Last updateThis incident has been resolved.
We are investigating an issue blocking users from making purchases.
Report: "Profile Updates and Presence Status degraded"
Last updateThe infrastructure is now operating as expected, if you continue to have any issues a client restart should correct your presence.
Fix has been applied to the infrastructure and we are monitoring recovery.
The issue has been identified and oncall engineering is working to correct the defect.
We are currently investigating an issue with our presence infrastructure. Some users may not be able to update their profiles and may show the wrong presence (online, idle, offline) until this issue is resolved.
Report: "Increased API Latency"
Last updateThis incident has been resolved.
All services back to normal except the activities shelf which has been temporarily disabled
Service back to normal, monitoring
We've deployed mitigations and are seeing recovery
A fix has been identified and is being implemented
Currently, apps are down and message sends and other API endpoints have degraded performance
We are actively investigating database performance issues
We are currently investigating this issue.
Report: "API Errors"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue impacting session starts.
Report: "Issue with Polls Ending Properly"
Last updateWe've rolled back the change and polls should now end as expected.
We're aware of an issue that is causing ending polls to trigger duplicate messages to users. We're currently rolling back the change.