Historical record of incidents for Dealfront
Report: "Intermittent login issues in Target"
Last updateWe are currently investigating this issue.
Report: "Planned maintenance downtime in Echobot API, Echobot Monitoring and legacy Connect"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing scheduled maintenance during this time. Application functionality might be affected partially.
Report: "Problems with platform availability"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Problems with loading Company profile"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue where the Company profile sidebar is not loading any data.
Report: "Company News Detection Issue"
Last updateThis incident has been resolved. Apologies for the inconvenience it may have caused.
We’ve identified an issue where our system for detecting companies in the news has not been running for the past week. As a result: - No newer news entries are appearing in Connect. - The news endpoint in the xEchobot API is affected when a company ID is passed. - Echobot Monitoring is not displaying results for company search profiles. Our team is actively working on a fix, and we will provide updates as soon as we have more information. Thank you for your patience!
Report: "We are experiencing issues with lists service"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "We are experiencing issues with lists service."
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "We are experiencing issues with lists service."
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Target contacts are down"
Last updateThis incident has been resolved.
This has been fixed and contacts are back in Target.
Target contacts are not visible currently. We are investigating and a fix should be expected soon.
Report: "The Leadfeeder Tracker does not display the latest leads."
Last updateThis incident has been resolved.
We resumed data processing, but it will take a couple of hours to process the queue.
We are currently investigating this issue.
Report: "Partial authorization issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Datacare matching is not working"
Last updateThis incident has been resolved.
A fix has been implemented, we are monitoring the results.
We are currently investigating this issue.
Report: "Datacare matching is not working"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
The Datacare matching is experiencing degraded performance. We are investigating and a fix should be expected soon.
Report: "Limited availability in the Dealfront platform due to DNS issues"
Last updateWe are fixing an issue with our DNS configurations that is preventing most of our users to access our services
Report: "The Leadfeeder Tracker is experiencing degraded performance. We are investigating and a fix should be expected soon."
Last updateThis incident as been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Target & Lists actions don't work anymore (add to list & remove items from list)"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Report: "Company information availability issues in CONNECT"
Last updateWe are having issues displaying company information in CONNECT.
Report: "Issues with website filter and trigger event search"
Last updateThis incident has been resolved.
Target website filter and trigger event search are not working. Any searches with those filters won't work. We are working on identifying the issue.
Report: "Target Pro: Issues with Website and Industry related searches"
Last updateThe issue has been resolved. Website and Industry related searches should be working again normally
We are experiencing general issues with the Target Pro related to Website and Industry related searches. Users may experience empty results while using related filters to these searches.
Report: "Echobot API service unavailable"
Last updateThis incident has been resolved.
We have identified an issue in the Echobot API affecting service availability. We are currently working to restore the service availability as soon as possible.
Report: "Echobot API outage"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Reports of Target Pro not being available to some users"
Last updateThis incident has been resolved.
We've identified an issue preventing some users access to Target Pro. We are currently working on a fix
Report: "Target, Datacare and Connect applications are not available."
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "Echobot API matching outage"
Last updateThis incident has been resolved.
The Echobot API matching endpoints (match and match2) are not currently available due to an internal service outage. We are working to bring them back as soon as possible.
Report: "Incident with Datacare"
Last updateThis incident has been resolved.
We are working on a fix to restore the service as soon as possible.
The Datacare product is not available at the moment due to an internal service outage. We are working on a fix to restore the service as soon as possible.
Report: "Incident with Target Pro"
Last updateThis incident has been resolved.
Target Pro is unavailable. We have identified the root cause and working on an fix
Report: "Access to CONNECT and TARGET"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
CONNECT and TARGET are currently not accessible. We are already working on solving the issue.