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We are currently investigating this issue.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are investigating delays in Distribution Monitors Evaluation, which began at 5:30pm UTC. Monitors for other types of metrics are evaluating as usual.

We are investigating delays in Distribution Monitors Evaluation, which began at 5:30pm UTC. Monitors for other types of metrics are evaluating as usual.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating increased latency processing Distribution Metrics. As a result of this issue, some users may see delays or gaps for distribution metrics on graphs. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

We are investigating increased latency processing Distribution Metrics.As a result of this issue, some users may see delays or gaps for distribution metrics on graphs.To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are investigating user login issues related to reCAPTCHA for customers using password login. If you experience an issue with reCAPTCHA, refreshing the page can often mitigate the issue. Please note that data processing and alerts are not affected by this incident.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are investigating user login issues related to reCAPTCHA for customers using password login. If you experience an issue with reCAPTCHA, refreshing the page can often mitigate the issue. Please note that data processing and alerts are not affected by this incident.

This incident has been resolved.

We are investigating degraded performance with the web application.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating issues regarding delayed data in APM Traces

This incident has been resolved.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

We have identified the underlying issue and are continuing to work on a fix. Degraded web application performance is primarily observed in customers with low network bandwidth.

We have identified the underlying issue and are working on a fix.

We are investigating degraded performance with the web application.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating increased ingestion latency of APM data.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are investigating delays in notifications, which began at 12pm UTC.

This incident has been resolved.

We are investigating delays in Monitors Notifications, which began at 00:00 UTC.

This incident has been resolved. Please refresh your Datadog web page to resolve the issue completely.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue, that is causing certain features to be hidden from our UI. There is no data loss or monitoring impact.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue that prevents some Software Delivery pages from loading. Also, Intelligent Test Runner, Quality Gates, GitHub PR comments and Static Analysis uploads are affected. The team is working on a fix.

This incident has been resolved.

We are investigating increased latency processing AWS, GCP, and Azure Metrics. As a result of this issue, some users may see delays or gaps in graphs that contain these metrics. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

We have identified the underlying issue and are working on a fix.

We are investigating user login issues with the web application login by email. Please note that data processing and alerts are not affected by this incident.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Experiencing partial outage of metrics query

This incident has been resolved.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

We are investigating delays in Monitors Notifications, which began at 21:25 UTC.

This incident has been resolved.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved. The web application should be fully available at this time.

We have identified the underlying issue and are working on a fix.

We are investigating delays in Monitors Notifications, which began at 16:10 UTC. Web application users may also have issues viewing metrics and graphs, as well as general issues loading the web application.

We are investigating delays in Monitors Notifications, which began at 16:10 UTC. Web application users may also have issues loading metrics and graphs.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating degraded performance with the web application since 17:50 UTC..

This incident has been resolved.

The issue has been identified and we are monitoring. We will post an update when we have one.

We are investigating degraded performance with the web application. As a result, dashboards may be unreachable and slow to load.

Between 3:15 and 3:55am (UTC) on April 3rd, 2024, we experienced elevated error rates for Logs Submission APIs. The Datadog Agent retries submission to avoid gaps in data. For other ingestion paths experiencing errors, data that was not resubmitted was not ingested.

This incident has been resolved.

We are no longer experiencing increased processing latency for AWS, GCP, and Azure Metrics. Users should no longer see delays or gaps in graphs that contain these metrics.

We are investigating increased latency processing AWS, GCP, and Azure Metrics. As a result of this issue, some users may see delays or gaps in graphs that contain these metrics.

From 12:45-1:15 PM US EST Datadog’s endpoint to validate Datadog API keys was unavailable. During this window Datadog Agents would be unable to validate their API key. In all cases Agents would continue to send data. Some Agents running in Kubernetes may be marked unhealthy until restarted. Newly started Agents would fail to start. Build jobs using our CI Visibility product would be missing custom tags and measures.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating delays in Monitors Notifications from trace metrics queries, which began at 20:07.

This incident has been resolved.

We are seeing decreased latency in processing AWS metrics from AWS regions ap-northeast-1, ap-northeast-3, and ap-southeast-1.

We are investigating increased latency processing AWS Metrics from AWS regions ap-northeast-1, ap-northeast-3, and ap-southeast-1. As a result of this issue, some users may see delays or gaps in graphs that contain these metrics. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

Fix has been rolled out and we are currently monitoring to confirm full resolution.

The fix rollout is currently ongoing. Once completed we will confirm resolution.

We have successfully tested a fix for this issue and are currently deploying it to resolve this incident.

We're still working on a fix for historical data impacted by this incident.

We're still working on a fix for historical data impacted by this incident.

We're still working on a fix for historical data impacted by this incident.

We're still working on a fix for historical data impacted by this incident.

We're still working on a fix for historical data impacted by this incident.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved. At this time, newly ingested data is properly queryable, and monitors targeting Logs sent from 2023-10-03 20:40 UTC onwards are valid. Queries targeting logs between 2023-10-02 11:40 UTC and 2023-10-03 20:40 UTC may return erroneous data. We are evaluating a fix that will restore query correctness for this time-window.

We have identified the underlying issue and are working on a fix.

We are continuing to investigate these issues, and will provide an update as soon as possible.

We are actively investigating issues with Log Queries returning unexpected results. As a result of this issue, some users may experience issues querying logs on the web application or API, and with Logs based Monitors and Log-Based Metrics.

This incident has been resolved.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

We are investigating increased latency on multiple products including Logs, APM, RUM. As a result of this issue, some users may see delays or gaps for data in their queries. Queries can be slower than usually. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

We have scaled up the underlying system and we no longer observe latency in synthetic browser test results.

We have identified an issue that resulted in an increased latency executing Synthetics browser tests. As a result of this issue, some users may experience delays in receiving test results and notifications.

This incident has been resolved.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved. It is important to note that no data has been lost, and notifications will be caught up once the service is operational again.

We are investigating delays in Monitors Notifications, which began at 5:35 PM UTC. Metrics on dashboards may also be delayed.

We have deployed a fix and this incident has been resolved.

We are investigating delays in Metrics Monitors Notifications, which began at 20:30 UTC. We have identified the underlying issue and are working on a fix. It is important to note that no data has been lost, and notifications will be caught up once the service is operational again.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are investigating increased latency processing Metrics. As a result of this issue, some users may see delays or gaps for metrics on graphs. This issue only affects metrics based monitors. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

A fix has been implemented, and we are monitoring the recovery.

The issue has been identified and a fix is being implemented.

We are investigating increased latency processing Metrics. As a result of this issue, some users may see delays or gaps for metrics on graphs. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating increased latency processing Metrics. As a result of this issue, some users may see delays or gaps for metrics on graphs. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are investigating increased latency processing Events. As a result of this issue, some users may see delays or gaps in the event stream or for event queries on dashboards. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

Backfill is finished. This incident has been resolved.

All services are fully operational and processing live data. We have started to backfill Synthetics tests results and will provide another update once the backfills are finished.

We have deployed a fix and we are monitoring the results. It is important to note that no data has been lost, and it will be backfilled and available once the service is operational again. We will provide another update once the issue is fully resolved.

We have identified an issue that resulted in an increased latency processing Synthetics tests results and are working on a fix. As a result of this issue, some users may see delays with test results and in notifications based on this test data.

This incident has been resolved.

We have identified the underlying issue and are working on a fix.

We are investigating loading issues on our web application. As a result, some users might be getting errors or degraded performance when loading the web application, specifically on dashboards.

This incident has been resolved.

Monitors are now fully operational and we are continuing to monitor recovery and processing of the backlog of data.

Mitigations have been implemented, and monitors are evaluated normally again. We are working to complete recovery and process the backlog of data now.

The issue has been identified and mitigations are being implemented. We are working to complete recovery and process the backlog of data now.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are investigating increased latency processing Metrics. As a result of this issue, some users may see delays or gaps for metrics on graphs. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

We are actively investigating elevated error rates for metric-based Monitors. As a result of this issue, some users may experience issues searching, creating, and updating their monitor configurations through the web application or API.

We have finished backfilling data across all products: all data received during the incident that had been successfully buffered but unprocessed, is now fully accessible on the platform. Due to the nature of this outage, you may see some residual gaps in the data we received within the first few hours after the start of the incident. We truly appreciate your patience and understanding during this incident.

We have completed backfill of data for the following products * Database Monitoring * Serverless Monitoring * Network Device Monitoring We are now in the process of validating and verifying data across all customers in those products. For other products, we are actively working on backfilling data and will provide updates every 2 - 3 hours until the backfill effort is complete and the incident is fully resolved.

We have also completed backfilling data for the following products: Log Management Metrics RUM CI Visibility We are now in the process of validating and verifying data across all customers in those products. For other products, we are actively working on backfilling data and will provide updates every 2 - 3 hours until the backfill effort is complete and the incident is fully resolved.

We have completed backfill of data for Network Performance Monitoring and Profiling, and are now in the process of validating and verifying data across all customers in those products. For other products, we are actively working on backfilling data and will provide updates every 2 - 3 hours until the backfill effort is complete and the incident is fully resolved.

All Datadog services are now available and able to receive, query, and report on live data. Monitors continue to be evaluated correctly since live data has been restored. Some customers may still observe gaps in historical data for parts of the last 24 hours. We are now working on backfilling data and will provide updates every 2 - 3 hours until the backfill effort is complete and the incident is fully resolved.

Log management is operational. NPM is operational. Serverless is operational. Monitors are evaluated correctly since live data has been restored. Unless noted otherwise, all Datadog services are now available and able to receive and query live data. Some customers may still observe gaps in historical data for certain products for parts of the last 24 hours. We are now working on backfilling data and will provide updates every 2 - 3 hours until the backfill effort is complete and the incident is fully resolved.

APM Traces is operational. CI Visibility is operational. Error Tracking is operational. We will continue to monitor progress towards recovering the remaining services.

Log Management and NPM data are starting to recover and appear in recent queries, we will give another update once the services are fully operational. We will continue to monitor progress towards recovering the remaining services.

APM Services are operational. Profiling is operational. We will continue to monitor progress towards recovering the remaining services.

Metrics are operational. SLOs are operational. Cloud Integrations are operational. We will continue to monitor progress towards recovering the remaining services.

RUM is fully operational. We will continue to monitor progress towards recovering the remaining services.

The Test and Test Runs pages of CI Visibility are available. We're investigating issues with Log Management and Profiling. We will continue to monitor progress towards recovering the remaining services.

We're seeing partial recovery across several products including Real User Monitoring, Profiling, and Error Tracking. We will continue to monitor progress towards recovering the remaining services.

The Synthetics product is fully operational. We're seeing partial recovery for Security Monitoring, as well as metrics from our cloud provider integrations. We will continue to monitor progress towards recovering the remaining services.

Monitors for Logs and Service Checks are operational. We're seeing partial recovery for Watchdog. We will continue to monitor progress towards recovering the remaining services.

Live data is now available for Logs. We will continue to monitor progress towards recovering the remaining services. Data ingestion and monitor notifications remain delayed across non-metric data types.

We are continuing to work on a fix for this issue.

Live Search on last 15 mins for APM Traces is recovered. We will continue to monitor progress towards recovering the remaining services. Data ingestion and monitor notifications remain delayed across non-metric data types.

Processes are fully operational. We're seeing partial recovery for CI Visibility and Network Performance Monitoring. These products may have gaps in data and partial limitations based on data available to monitors. We will continue to monitor progress towards recovering the remaining services. Data ingestion and monitor notifications remain delayed across non-metric data types.

We're seeing partial recovery across several products including SLOs and Logs. These products may have gaps in data and partial limitations based on data available to monitors. We will continue to monitor progress towards recovering the remaining services. Data ingestion and monitor notifications remain delayed across non-metric data types.

We are continuing to make progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We are continuing to make progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

At 06:00 UTC on March 8th, 2023 the Datadog platform started experiencing widespread issues across multiple products and regions . The web application was unavailable or intermittently loading, and data ingestion & monitor evaluation were delayed. We will share a more detailed analysis post-recovery, but at a very high level: A system update on a number of hosts controlling our compute clusters caused a subset of these hosts to lose network connectivity As a result a number of the corresponding clusters entered unhealthy states and caused failures in a number of the internal services, datastores and applications hosted on these clusters. Our current status is: We identified and mitigated the initial issue, and rebuilt our clusters We also have recovered a number of our applications and services, including our web portals We are now working on recovering and catching-up the rest of our data systems for metrics, traces and logs across the regions that are still affected (see region-specific status pages). The recovery work is currently constrained by the number and large scale of the systems involved. What to expect next: We are focusing on bringing back live data for all customers and all products before catching-up on any historical data we may have stored during the outage We expect live data recovery in a matter of hours (not minutes, and not days) We will continue to issue regular updates as the situation unfolds We understand how critical Datadog is to your business, we sincerely apologize for the inconvenience and we are working hard to resolve this issue.

We are continuing to make progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We are continuing to make progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We are continuing to make progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We are continuing to make progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We continue progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We continue progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We continue progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We are still working on the identified issue and are making continued progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We are still working on the identified issue and are making continued progress towards recovering all services. Data ingestion and monitor notifications remain delayed across all data types.

We are still working on the identified issue and are making continued progress towards recovery. Data ingestion and monitor notifications remain delayed across all data types.

We are still working on the identified issue and are making continued progress towards recovery. Data ingestion and monitor notifications remain delayed across all data types.

We are still working on the identified issue and are making continued progress towards recovery. Data ingestion and monitor notifications remain delayed across all data types.

We have identified the issue, and are making continued progress towards recovery. Data ingestion and monitor notifications remain delayed across all data types.

We are seeing reduced error rates for the web application. We are continuing to work on mitigating and investigating the issue causing delayed data ingestion across all data types. Monitor notifications are delayed, and you may observe delayed data throughout the app.

We are continuing to work on mitigating and investigating the issue causing delayed data ingestion across all data types. Monitor notifications are delayed, and the web application continues to be unavailable.

We are continuing to work on mitigating and investigating the issue causing delayed data ingestion across all data types. Monitor notifications are delayed, and the web application continues to be unavailable.

We are continuing to investigate this issue.

We are still investigating issues causing delayed data ingestion across all data types. Monitor notifications may be delayed, and you may observe delayed data throughout the web app.

We are still investigating issues causing delayed data ingestion across all data types. Monitor notifications may be delayed, and you may observe delayed data throughout the web app

We are investigating issues causing delayed data ingestion across all data types. As a result monitor notifications may be delayed, and you may observe delayed data throughout the web app.

We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with our metrics collection from Google Cloud Platform. Metrics collected from the Google Cloud Platform may be delayed.

This incident has been resolved.

We are investigating user login issues with the web application via SAML. Other authentication methods are working as usual. Please note that data processing and alerts are not affected by this incident.

This incident has been resolved. Remaining data are being processed.

We are continuing to monitor for any further issues. Backfilling is still in progress.

A fix has been implemented and we are monitoring the results. Recent data are being processed normally, older data impacted by the incident are currently being backfilled.

We have identified the underlying issue and are working on a fix. It is important to note that no data has been lost, and it will be backfilled and available once the service is operational again.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating increased latency processing Metrics. As a result of this issue, some users may see delays or gaps for metrics on graphs.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating user login issues with the web application [via SSO]. We are investigating an issue causing the "Login with SAML" button to not appear for some users. While we work on a fix, users may contact support@datadoghq.com to get the correct link to log-in with SAML

This incident has been resolved.

This issue has been mitigated and we are monitoring the results.

We are investigating increased latency processing Metrics. As a result of this issue, some users may see delays or gaps for metrics on graphs. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating delays in Monitors Notifications, which began at 2022-12-20 12:35 UTC.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating increased latency processing APM Traces metrics and stats. As a result of this issue, some users may see delays or gaps for APM trace-related metrics on graphs. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue preventing users from viewing findings aggregated by Rules or Ressources, as well as framework summary. Findings generation is not impacted.

This incident has been resolved.

The issue has been identified and a fix is being implemented. We will post another update when we have fully recovered.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are still investigating increased latency processing APM Traces for Live Search. As a result customers may see partial or empty results on the APM Traces Live Search page when they have the “Live - Past 15 minutes” time range selected. The results when switching to “Past 15 minutes” historical range or any other range are not affected.

This incident has been resolved.

The issue has been corrected and new Events will show correct titles and data.

We have identified the issue with incorrect Event titles and are rolling out a fix. As a result of this issue, users may see delays or gaps in the event stream or for event queries on dashboards, as well as events with incorrect data. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

We are investigating an issue with incorrect Event titles. As a result of this issue, users may see delays or gaps in the event stream or for event queries on dashboards, as well as events with incorrect data. Corrected data will be backfilled after the incident is resolved. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

This incident has been resolved.

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

We have confirmed that metrics-based monitors are NOT impacted by this incident. Only events-based monitors are impacted.

We are continuing to work on a fix for this issue.

We are investigating delays in Monitors Notifications, which began at 14:00 UTC.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application.