Is DataClover Down Right Now? Check if there is a current outage ongoing.

ServicePulse is operating normally and all services are stable.

We have identified the source of the problem and ServicePulse is currently running normally. We will continue to monitor to ensure the service is stable.

We are currently experiencing degraded performance on our ServicePulse solution.

We have confirmed that Tekion services have been restored and all service scheduling integrations are performing as expected.

We have confirmed that the issue is related to Tekion services. We have contacted Tekion to make them aware of the problem. We will provide an update once their services are restored or when additional information becomes available.

We are currently experiencing an issue with customers that have appointment scheduling integration with Tekion. We are investigating the issue and will provide an update once more information is available.

The AWS service outage has been resolved and all DataClover products are functioning normally.

DataClover utilizes Amazon Web Services (AWS) for application infrastructure. AWS is currently experiencing problems with its services that are also impacting the performance and availability of DataClover products. Once AWS services have been restored, we will evaluate the status of the DataClover products and restore those to normal operations as quickly as possible.

We confirmed with our cloud infrastructure provider that there were service issues on their side that caused this problem. Those issues are resolved, and all services are running normally.

The intermittent errors we were experiencing with Dealer Service Hub and E-Shop are no longer occurring, and both applications are performing normally. We will continue to monitor the applications and are continuing our investigation into the root cause of the problem.

We are experiencing intermittent errors when loading Dealer Service Hub and E-Shop pages. We are investigating the problem and will provide more updates as they are available.

We have confirmed the incident has been resolved and all affected solutions are fully operational.

We continue to experience degraded performance with our DealerServiceHUB platform. The ServicePulse solution is available and operational.

We are continuing to monitor for any further issues.

DataClover utilizes multiple AWS services within our suite of products. Due to an ongoing AWS outage, we are experiencing intermittent errors and availability within our products. We anticipate that our product performance will return to normal as AWS restores its services. We will provide updates as they become available.

The DataClover team performed a routine code deployment to implement new application features and enhancements. During the deployment, a conflict occurred with running processes resulting in database locks. This caused Service Pulse to become unresponsive. Users were unable to connect to the application during this time. Internal monitoring processes alerted the team of the issue within minutes of the deployment. The team was able to investigate and resolve the issue by 9:00 am.