Customer.io logo and current status indicator

Customer.io Status

Customer.io Status is currently Operational
Last checked from Customer.io's official status page
Customer.io

Customer.io Status

Operational
Last updated 7 components

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Customer.io components

All components

Javascript Tracker
Operational
Data Collection
Operational
Data Processing
Operational
Message Sending
Operational
Management Interface
Operational
Knowledge Base
Operational

Frequently Asked Questions

Common questions about Customer.io status

No, Customer.io is currently Operational and working normally. Last checked from Customer.io's official status page. Our real-time monitoring tracks all 7 Customer.io components and services.

Sign up to receive instant notifications when Customer.io goes down or is back up.

Stay informed about Customer.io status changes:
  1. Automated Alerts: Sign up to receive instant notifications when Customer.io goes down or is back up.
  2. This Status Page: Bookmark this page for real-time updates
  3. Official Channels: Follow Customer.io's official status page and social media

Customer.io status meanings:
  1. Operational: All systems working normally
  2. Degraded Performance: Service available but slower than usual
  3. Partially Re-routed: Service working through alternative network paths
  4. Re-routed: Traffic redirected to alternative infrastructure
  5. Partial Outage: Some features or regions affected
  6. Major Outage: Widespread service disruption
  7. Critical: Complete service failure requiring immediate attention
  8. Under Maintenance: Planned maintenance in progress

Current Customer.io status: Operational

If Customer.io is experiencing issues:
  1. Sign up to receive instant notifications when Customer.io is back up.
  2. Follow Customer.io's official social media for announcements

No, Customer.io has not experienced any issues or outages today. We continuously monitor Customer.io and provide real-time updates on any service disruptions. All systems have been running smoothly today with no reported outages or service interruptions.

Current Customer.io status: Operational.

If you're experiencing issues, try these troubleshooting steps:
  1. Clear your browser cache and cookies
  2. Try accessing Customer.io from an incognito/private window
  3. Check your internet connection and try a different network
  4. Disable browser extensions temporarily
  5. Contact Customer.io support if the issue persists

Current Customer.io status: Operational

Customer.io outages typically last from a few minutes to several hours, depending on the issue. Minor problems are usually resolved within 15-30 minutes, while major outages can take 1-4 hours. We provide real-time updates during any incidents.

Check if Customer.io is down for everyone or just you:
  1. This status page shows real-time global status of all Customer.io services and components
  2. Official status page: Visit Customer.io's official status page for company updates
  3. Social media: Check Customer.io's Twitter/X account for outage announcements
  4. Get alerts: Sign up for instant notifications when issues are detected or resolved

If Customer.io is working for others but not you, try clearing your browser cache, checking your internet connection, or using a different network.