Is CSG Forte Down Right Now? Check if there is a current outage ongoing.

Due to an operational delay with one of our funding processors, some merchants may experience delayed ACH funding on June 4, 2025. Credit card funding and merchant ACH activity were not impacted. Impacted funding was processed for immediate release on the morning of June 5, 2025, and should be deposited within the next business day. We sincerely apologize for any inconvenience that this issue may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have any further questions.

We have discovered and resolved the issues that caused degraded performance across our REST API environment between 08:55 AM and 10:17 AM PST. We apologize for any inconvenience this incident may have caused and welcome you to contact our Support Teams at customerservice@forte.net if any further assistance is needed.

This incident has been resolved. We apologize for the inconvenience this issue has caused and welcome you to reach out to our Support Teams at customerservice@forte.net or 866.290.5400 if further assistance is needed.

A fix has been implemented and related transactions are now available in DEX. We will continue to monitor the systems for stability and provide future updates as they become available.

The issue with related transaction reporting in DEX has been identified. We are working on a fix right now and should have it deployed to production within the hour.

We are currently investigating an incident related to reporting in DEX. The team is engaged and actively working to diagnose and resolve.

All missing AutoDaily reports have now gone out. We apologize for the inconvenience this issue has caused and welcome you to reach out to our Support Teams at customerservice@forte.net or 866.290.5400 if further assistance is needed.

Some AutoDaily reports that were due to go out this morning will be delayed. We are currently working to regenerate those reports and will send them out within the next 30 minutes.

We have confirmed this incident has been resolved. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.

We have identified an issue with our REST API environment and have deployed a fix. Requests are processing successfully as of 07:31 AM PST. We will continue to monitor the system for stability. Next update in 30 minutes.

We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available.

This incident has been resolved. All affected reports were requeued and sent out before 8 AM PST.

All reports have now gone out. For anyone that received duplicate notifications, we ask you to only import the latest file to mark today's payments. We apologize for the inconvenience this issue has caused and welcome you to reach out to our Support Teams at customerservice@forte.net or 866.290.5400 if further assistance is needed. We value your business and appreciate your patience as we resolved this issue.

We have identified the issue and have sent out new versions of most reports. If you still have not received a corrected file, one will be provided shortly.

We are currently investigating an issue with custom activity files where transactions from prior days are included in today's reports. We are working to resolve and will regenerate affected reports when complete. Will provide the next update in 30 minutes. Thank you for your patience.

CSG Forte identified an incident on 2024/08/20 that resulted in some empty Autodaily reports being sent out. This was corrected and new reports sent out by 6:00 AM PST. If you still do not have a populated report, please reach out to our support teams at customerservice@forte.net or 866.290.5400 and someone will be happy to assist. Our sincere apologies for any inconvenience this may have caused.

This incident has been fully resolved. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience problems with any of our service platforms. We will continue to monitor systems for stability.

System Update: All services have been restored, reports have gone out and today's scheduled transactions have processed. We are continuing to monitor and will provide the next update in 30 minutes.

System Update: Many systems have returned to normal, but we do have several still in recovery. Daily reports have been generated and are being sent out now. We will provide the next update in 30 minutes.

We are still working to recover from the CrowdStrike outage. All systems have been impacted and are in the process of being restored. We are also working to generate missed reports and process today's scheduled transactions. We will provide the next update in 30 minutes. Thank you for your patience.

There's an system outage that is affecting most of our services. We are actively investigating this incident and are working to bring all the services back to full operational status as quickly as possible. We will update this page as we have additional information.

All services are functioning normally. This incident is now resolved.

Issues with our service provider have been fully resolved. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience problems with any of our service platforms. We will continue to monitor systems for stability.

We are currently investigating connectivity issues with our hosting provider. More information will be provided as it becomes available.

This incident has been resolved. We apologize for any inconvenience this may have caused and welcome to you to reach out to our support teams at customerservice@forte.net with any further inquiries. Thank you!

The fix has been implemented for this issue and we are seeing all valid transactions getting approved. We apologies for any inconvenience caused and thank you for your understanding. If you have any further queries, please feel free to call our Customer Support at 866-290-5400.

We are continuing to investigate this issue.

We have observed that some transactions are being declined with a 'TRN NOT APPROVED' error. We are currently investigating the cause of these declines. Further details will be shared as soon as they become available. For any questions, please contact our Customer Support Team at 866-290-5400.

All system latency issues have been resolved. We appreciate your business and sincerely apologize for any inconvenience this may have caused. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist.

We have identified issues with system latency. Transactions are processing successfully even though reporting is slightly delayed. We are working to resolve the issues as quickly as possible and will provide updates as they become available.

This incident has been resolved. Thank you for your patience!

We have identified and resolved the issues with Dex. Will continue monitoring for the next hour. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.

We are currently investigating issues with connecting to our Dex reporting platform. Transaction processing remains stable and is not impacted. Will update this incident as we know more.

This incident has been resolved. We are continuing to monitor for any issues and will address them as needed. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.

The team deployed a fix this morning and are currently monitoring traffic. Will continue to update this incident as we know more. Thanks for your patience.

The team has continued to investigate this incident and confirmed it is still ongoing. We are still working to identify the root cause and will provide the next update in an hour.

The team is still investigating to determine the root cause. We will continue to provide updates on a regular basis.

Due to transaction processing issues after the deployment, we have rolled back the changes and are seeing the GET errors once again. We will resume our investigation and continue to provide updates as we have them.

Fix has been deployed to production. We are monitoring for errors and will continue to update this incident as we know more.

The team has identified a fix and are releasing it to production in the next few minutes. Will provide the next update in 45 minutes.

No new updates. Team is still investigating. Next update in 1 hour.

The team is still working to determine the issue. Next update in 45 minutes.

Investigation is still ongoing. Next update in 45 minutes.

The team is still investigating this issue to determine the root cause. Initial GET requests are still failing, although subsequent ones return successfully. Next update in 45 minutes.

We are still investigating this issue. Next update in 30 minutes.

We are continuing to investigate this issue. Although the initial retrieval request is failing, it does appear that subsequent calls are functioning properly. Next update in 30 minutes.

We are currently investigating an issue with REST API where some GET requests are failing as of this morning. Transactions are still processing as normal, but responses are not returning. We are looking into the issue and will provide an update in the next 30 minutes.

This incident was resolved as of 05:19 PM PST on 11/21/2023. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have any further questions or issues.

The issue has been identified and resolved. Transactions are now processing correctly. We will continue to monitor the system for stability. Next update in 30 minutes.

We are continuing to see authorization timeouts through the First Data gateway platform. We are working with our vendors to troubleshoot and hope to have a resolution soon.

We are currently investigating credit card authorization timeouts through the First Data gateway platform. Will update this incident as more information becomes available.

All system services have been successfully restored. We are continuing to monitor for any issues and will address them as needed. If you have any additional questions or are still experiencing system issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.

System services have been partially restored. Team is still troubleshooting an issue with creating transactions in DEX. Next update in 30 minutes.

System services are still impacted. Transactions are taking longer than usual to process and notifications may be delayed. Next update in 30 minutes.

We are still experiencing system latency. The team is actively working to resolve. Next update in 30 minutes.

We have identified the issue and are working to resolve. System latency is still impacting multiple products. Next update in 30 minutes.

We are currently investigating connection issues that are impacting multiple products and services. We will provide more information once it becomes available.

All AutoDaily reports have gone out as of 6:15 AM PST. If you did not receive your report as expected, please contact our Support team at customerservice@forte.net or 866.290.5400 and someone will be happy to assist.

Some Autodaily reports that were due to go out this morning will be delayed. We are currently investigating the cause and will provide updates as they become available.

This incident has been resolved. If you continue to have issues related to authorizations, please contact our support teams at customerservice@forte.net.

Intermittent authorization timeouts have subsided as of 06:27 PM PST. We are currently monitoring the system for stability and will provide more updates as we have them. Thank you for your patience.

We are currently investigating an incident related to intermittent authorization timeouts as of 05:14 PM. We are working with our vendor to identify the issue and work toward a resolution. We will provide more details related to this incident as they become available.

Confirmed the system is stable and the incident has been resolved. We sincerely apologize for any inconvenience that this issue may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have any further questions.

A fix has been deployed and requests are processing successfully as of 08:41 AM PST. We will continue to monitor the system for stability. Please check back here or subscribe to the status page for further updates.

We have identified an issue with REST API and teams have been engaged to resolve.

This incident has been resolved.

Forte technical teams are actively looking into intermittent service issue for Token Transactions. Our teams are actively working with our service providers to help resolve the same.

This incident has been resolved.

We are continuing to investigate this issue.

Forte technical teams are actively looking into intermittent service issues experienced by users. Our teams are actively working with our service providers to help resolve the same.

We have identified an issue with ACH funding for select merchants on 07/18/2023. Credit card funding and merchant ACH activity were not impacted. The issue was corrected on the morning of 07/19/2023 and merchants impacted should receive funding on the next business day. We sincerely apologize for any inconvenience that this issue may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have any further questions.

This incident has been resolved as of 8:30 AM PST. If you have any additional questions or still cannot access system reports, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this issue may have caused.

The team is still investigating this issue and hopes to have an update soon.

We are currently investigating an outage that is impacting merchants ability to access reports in Virtual Terminal. Our team is working to identify the issue and take action to resolve it. This incident will be updated as more information becomes available.

As a result of last night's scheduled maintenance, a number of merchants received custom activity files dated 04/15/2023 later than usual. Additionally, it was discovered that some files were sent twice in error. We apologize for the inconvenience and would request you discard any duplicate files you received. If you have any further questions, we welcome you to reach out to our support teams at customerservice@forte.net for assistance.

All AutoDaily reports have gone out as of 8:00 AM PST. If you did not receive your report as expected, please contact our Support team at customerservice@forte.net or 866.290.5400 and someone will be happy to assist.

We have identified an issue that is impacting some AutoDaily report deliveries. We are working to resolve the issue now and will resend these reports within the hour. We apologize for the inconvenience and will provide updates as we have them.

This issue is resolved. We will continue to monitor the environment for stability and provide updates as needed. We appreciate your patience and welcome you to reach out to our Customer Support team at customerservice@forte.net if further assistance is required.

We are continuing to investigate this issue.

We are investigating an incident related to infrastructure/network operations processes. Potential user impact has not yet been assessed. We will post updates here as new information is discovered.

We have reverted the network changes made today to resolve the processing issues and will send out a follow up communication in the coming days regarding today's incident. Thank you for your patience.

We are actively investigating an incident related to transaction processing. We will provide updates on this page as we have additional information.

The network maintenance scheduled for Saturday, 25th March from 2:30 AM PST to 5:00 AM PST is now complete. No transactions were impacted during the maintenance period. If you encounter any issues during or after the maintenance window kindly get in touch with our Customer Support team at customerservice@forte.net.

The maintenance window has commenced. No impact is expected to transaction processing.

Forte will be performing necessary network maintenance on Saturday, March 25th, 2023 during the following time frame: 2:30 AM PST until 5:00 AM PST During the maintenance window, no impact is expected and this communication is for notification purposes only. As we move closer to the service time, we will update our status page to advise you of the scheduled maintenance. All related updates can be found at http://status.forte.net.

All AutoDaily reports have gone out as of 7:56 AM PST. If you did not receive your report as expected, please contact our Support team at customerservice@forte.net or 866.290.5400 and someone will be happy to assist.

We have identified an issue related to our email notification system that is impacting AutoDaily report deliveries. We are working to resolve the issue now and will resend these reports within the hour. We apologize for the inconvenience and will provide updates as we have them.

This issue has been auto-resolved now that vendor services have stabilized. We are continuing to monitor and will provide updates as needed. If you have any questions about whether an application was received or not, reach out to our Customer Support team at customerservice@forte.net and someone will be happy to assist. We apologize for any inconvenience that this service disruption may have caused.

We are continuing to investigate this issue.

We are currently investigating an incident related to delays with merchant application approvals due to technical issues with one of our vendors. we are communicating with our vendor about the issue and will post an update as soon as the issue is resolved. Please refrain from resubmitting the application to prevent duplicates.

We experienced an incident over the evening and early morning US hours related to authorization timeouts. Due to scheduled maintenance at Elavon, we saw transactions were declined between 2023-03-04 16:03 PST and 2023-03-05 04:19 PST. After the maintenance window was closed, transactions began to flow correctly. Scheduled transactions that failed because of the incident have been reprocessed. For any other failed transactions related to U85 AUTH ERROR (MAXIMUM NUMBER OF ATTEMPTS EXCEEDED), we encourage you to process those transactions again. We sincerely apologize for any inconvenience that this issue may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have any further questions.

All reports have been regenerated and sent out to the applicable merchants as of 8:36 AM PST. If you did not receive your report as expected please contact our Customer Support team at customerservice@forte.net. We apologize for any inconvenience that this delay may have caused.

Some Autodaily reports that were due to go out this morning will be delayed. We are currently working on regenerating those reports and will send them out within the next 60 to 90 minutes.

We experienced an incident related to authorization timeouts for First Data and Fiserv as of 8 PM PST on 02/20/2023. After working with our vendors to identify the issue, service was restored by 11:50 PM PST on 02/20/23 and transactions began to flow correctly. For any authorization declines related to timeouts, we encourage you to process those transactions again. We sincerely apologize for any inconvenience that this issue may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have additional questions.

We have adjusted today's funding to resolve the issues caused by yesterday's incident. Those impacted should see the corrections on the next business day. We are committed to providing you the highest level of quality and reliability and continually strive to improve our processes. For additional information please contact our Customer Support team at customerservice@forte.net.

We have identified an issue with ACH funding for select merchants on 02/09/2023. We are currently reaching out to impacted merchants on the next steps. Will provide more updates as they become available.

As of 2:30 PM PST, all services are restored and transaction processing is back to normal. Thank you for your patience and we apologize for any inconvenience this may have caused.

Discover has confirmed a disruption in service to Discover transaction processing on multiple platforms. Progress is being made to resolve the issue. Updates will continue to be provided as soon as possible.

Discover Network is experiencing an outage that may be impacting the ability to process transactions for Discover, JCB, and Diners cards. Discover Network is working to restore service. We apologize for the inconvenience and will provide updates as we have them.

All Auto Daily reports have been regenerated and sent out as of 7:45 AM PST. If you did not receive your report as expected, please contact our Support team at customerservice@forte.net or 866.290.5400 and someone will be happy to assist. We sincerely apologize for any inconvenience that this delay may have caused.

We are currently investigating an issue related to Auto Daily deliveries. We have identified and are are working to resolve the issue. We will regenerate and send out these reports right away. If you have any questions or need further assistance, reach out to CSG Forte at either customerservice@forte.net or 866.290.5400 and someone will be happy to assist. Thank you!

We have confirmed that there was a delay in some merchant credit card and ACH funding on January 20, 2023. Funding will go out on a future date and will post depending on the financial institution. If you are impacted by this delay and do not receive funding by Friday, January 27th, please contact our support team at customerservice@forte.net and someone will be happy to assist. We sincerely appreciate your business and apologize for any inconvenience that this issue may have caused.

We have confirmed that there is a delay in merchant credit card funding for some transactions due to fund today. Merchant ACH and settlement processes were not impacted. Funding will go out tonight and will post depending on the financial institution. If you are impacted by this delay and do not receive funding by Monday, January 23rd, please contact our support team at customerservice@forte.net and someone will be happy to assist. We sincerely appreciate your business and apologize for any inconvenience that this issue may have caused.

Email notifications that were due to go out between 01:00 PM and 07:00 PM PST on 01/04/2023 were delayed due to an issue with the provider. These notifications were queued and later sent out when the issue was resolved. We sincerely apologize for any inconvenience that this issue may have caused. If you have any additional questions, please reach out to our Support Teams at customerservice@forte.net.

We have confirmed that there is a delay in merchant ACH and credit funding for transactions due to fund today. Credit card and merchant ACH activity were not impacted. Funding went out this afternoon and will post depending on the financial institution. If you are impacted by this delay and do not receive funding by Wednesday, December 7, please contact our support team at customerservice@forte.net and someone will be happy to assist. We sincerely appreciate your business and apologize for any inconvenience that this issue may have caused.

Investigation complete and no issues found with the email provider. If you continue to experience problems receiving emailed reports, please reach out to our customer service teams to assist. We apologize for any inconveniences this issue may have caused.

Team is still investigating this issue with our email provider. Update should be provided soon. Thanks for your patience!

We are currently investigating an issue related to our email notification system that is impacting some Auto Daily and Reports deliveries. We are working with our email provider to identify and resolve the issue. Additionally, we have learned that some emails have been blocked by updated firewall rules. Please check with your IT department if you are missing email notifications, as they may be caught up. If you have any questions or need assistance with resending these reports, reach out to CSG Forte at either customerservice@forte.net or 866.290.5400 and someone will be happy to assist. Thank you!

We identified and resolved the latency issues with BillPay. We sincerely appreciate your business and apologize for any inconvenience that this issue may have caused.

We are currently investigating latency in BillPay. Teams are actively engaged in diagnosing and resolving the issue.

This incident has been resolved.

This morning we experienced temporary connectivity issues that impacted multiple products and services. We have taken the necessary steps to resolve this matter and all services are back in a fully operational state. We apologize for the temporary service disruption and are looking into the matter further to determine the root cause.

This incident has been resolved. However, due to high volume on BillPay, search results may be slower.

We are still seeing latency on the BillPay platform. Most users are able to successfully search, but some are encountering issues. Continuing to investigate.

We are experiencing delays in search performance on both the web and IVR through BillPay.

All queued emails were sent out as of 10:00 PST and this incident has been resolved. We sincerely apologize for any inconvenience that this issue may have caused. If you have any additional questions, please reach out to our Support Teams at customerservice@forte.net.

The issue has been identified and we are working to resolve. Notifications will go out soon.

We are continuing to investigate this issue.

Autodaily reports and other email notifications that were due to go out this morning will be delayed. We are currently working on resending those reports and will provide an update as soon as they are ready to be sent out.

All services are fully restored and transaction reporting is back to normal. Thank you for your patience and we apologize for any inconvenience this may have caused.

We are currently investigating a delay in transaction reporting. Transactions are still completing successfully, but are taking longer than expected to report. We will update this status when more information is available.

This incident has been resolved, however, due to high volume on BillPay, search results may be slower.

We are investigating an issue related to BillPay search functionality being delayed when populating search results. We will update this status when more information is available.

BillPay file upload service has been restored. All files processed successfully. Thank you for your patience and we apologize for any inconvenience this may have caused.

The issue has been identified and a fix is being implemented. BillPay will be unavailable for 30 minutes during the deployment process.

We are continuing to investigate this issue.

We are currently investigating an issue with the BillPay file upload service. Files are being queued until a fix is in place. We will update this status when further information is available. Thanks for your patience.

We have resolved an issue that impacted our SWP Checkout solution affecting users ability to make payments with a service fee. Users can now resume payment activity without disruption. We are researching this issue further to identify and address the root cause. We regret any inconvenience that this may have caused.

This incident has been resolved.

We have identified that some of our merchants may have delayed funding due to isolated impact to select ODFIs. Today's funding is not impacted and the funding delay is related to transactions that originated today. Those impacted may have a 1 business day delay of funding. We sincerely appreciate your business and apologize for any inconvenience that this issue may cause. We are committed to providing you the highest of quality and reliability and continually strive to improve the service that we provide to you, our valued customer. For additional information please contact our Customer Support team at customerservice@forte.net.

This incident has been resolved. You may contact our Customer Service team at customerservice@forte.net if you have any further questions.

We are investigating an incident with users receiving an error when trying to view transaction data within the Virtual Terminal. We will update this status as more information is available. You may contact our Customer Service team at customerservice@forte.net if you have any further questions.

This incident has been resolved.

This morning, we began experiencing an increase in transaction timeouts that occurred on our platform impacting our Forte verification service. This incident did not impact all merchants with our Forte Verification services enabled. We have identified the issue impacting service with our vendor and will continue to monitor it. We apologize for any inconvenience that this may have caused. You may contact our Customer Service team at customerservice@forte.net if you have any further questions.