Crypto.com Incident History

We are experiencing some intermittent issues with Exchange Web and App due to a temporary network interruption in the AWS data center.Our teams are looking into this issue with the highest urgency. We appreciate your patience and will keep you posted once there is any update.

We have identified an issue with sending SMS OTP. Please bear with us whilst our teams are currently investigating this with the highest priority.

This incident has been resolved.

We are currently experiencing a temporary interruption affecting USD international transfers for Singapore users. Our teams are actively working to restore the service.We apologize for any inconvenience and thank you for your patience.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

One of our EUR fiat wallet vendor "OpenPayd" will be undergoing maintenance on 22nd March 2025 3:00am(UTC) - 4:00am(UTC) During this period, users will not be able to use OpenPayd for EUR fiat deposit/withdrawal.- Users can use our alternative EUR vendor "Banking Circle" instead during this period.- For existing deposit/withdrawal through OpenPayd, it will be resumed once the maintenance is complete.

This incident has been resolved.

We are currently experiencing intermittent issues with account closure requests in the Main App. Our technical teams are investigating the root cause and working to resolve this with high priority. We appreciate your patience and will provide updates as soon as they become available.

We are continuing to monitor for any further issues.

Trading and Deposit of SHRAP are temporary paused