Is Coralogix Down Right Now? Check if there is a current outage ongoing.

We have identified that AWS is having some issues on US1. This may cause interruptions and delays to our customers hosted in this region which we cannot control until AWS fix the issue. some Coralogix services are currently experiencing intermittent connectivity issues. Teams with team.coralogix.us. Our engineering and SRE teams are actively working with AWS to mitigate the impact and reroute traffic where possible. If you have any questions or need immediate assistance please contact us through support or send us an email to support@coralogix.com

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue affecting authentication flows in our EU1 environment. This may result in authorization errors when accessing certain parts of the UI, degraded user experience, and temporary friction in navigating the platform. The root cause has been identified and a fix is being deployed. We expect recovery within approximately 15 minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue affecting authentication flows in our EU1 environment. This may result in authorization errors when accessing certain parts of the UI, degraded user experience, and temporary friction in navigating the platform.The root cause has been identified and a fix is being deployed. We expect recovery within approximately 15 minutes.

Tracing and Logs data are coming to the archive without delays. The issue is resolved.

A fix was implemented and logs on the archive are also back.

Tracing is fixed. We are continue to work on the fix for logs.

R&D is still working on the fix.

We have identified the issue and the delay is decreasing.

We are continuing to investigate this issue.

Customers who store their data on our EU2 (team.eu2.coralogix.com) are experiencing delay with writing their data (logs+traces) into archive. Frequent Search, Alerts and other features are not impacted. Our team is investigating the issue and actively working on mitigation. For any further assistance please reach out to our in-app support.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

As part of our ongoing efforts to enhance the stability and reliability of our platform, we will be performing scheduled maintenance on key infrastructure components. • Region: EU2 (eu2.coralogix.com) • Scheduled Duration: Approximately 2 hours • Start Time: 9AM UTC • Potentially Affected Components: ALLPlease rest assured that our engineering team will be closely monitoring the platform throughout the maintenance window to ensure minimal impact.If you notice any unusual behavior or require assistance, our 24/7 chat support is available, or you can contact your dedicated Technical Account Manager (TAM) directly.

Tracing and Logs data are coming to the archive without delays. The issue is resolved.

A fix was implemented and logs on the archive are also back.

Tracing is fixed. We are continue to work on the fix for logs.

R&D is still working on the fix.

We have identified the issue and the delay is decreasing.

We are continuing to investigate this issue.

Customers who store their data on our EU2 (team.eu2.coralogix.com) are experiencing delay with writing their data (logs+traces) into archive.Frequent Search, Alerts and other features are not impacted.Our team is investigating the issue and actively working on mitigation.For any further assistance please reach out to our in-app support.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Our R&D Team has identified a delay with the alerting system for our customers in our US1 cluster, customers with team name " team.coralogix.us". Our Team is actively working on this and we should see a resolution soon. If you require more assistance or have any questions, please contact us through chat or send us an email to support@coralogix.com.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. Customers shouldn't experience any noticeable effect in querying the data at this time.

We are currently investigating an issue affecting our EU2 environment. Users may experience errors when querying the archive data (Logs and Traces) and Frequent search with Dataprime. The Frequent Search with Lucene is working fine. There is no data loss. Alerts are not impacted

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Issue was identified and majority of the services starting to recover.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Incident: Service Degradation in EU2 Environment Status: Investigating Affected Components: UI, Logs Ingestion, Metrics, Traces Region: EU2 Start Time: 13:24 UTC We are currently investigating an issue affecting our EU2 environment. Users may experience degraded performance or errors when accessing the UI and while sending or querying logs, metrics, and traces. Our engineering team is actively working to identify the root cause and mitigate the impact. We will provide updates here as more information becomes available. We apologize for the inconvenience and appreciate your patience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Customers who store their tracing data on our US2 (team.cx498.coralogix.com) environment are experiencing delay with writing their tracing data into frequent search. All Traces (Archive) are working fine. Our team is investigating the issue and actively working on mitigation. For any further assistance please reach out to our in-app support.

After fix was applied, all the environments are stabile and running. This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our team has identified an issue affecting data writes to customer S3 buckets. As a result, customers may experience delays when querying data in All Logs. The root cause has been identified, and we are actively working to backfill all affected data. We expect full restoration and operational status within the next 10 minutes. If you require further assistance, please reach out to our support team via the in-app support chat.

This incident has been resolved.

Our Team has identified an issue with data ingestion to S3 for our customers in EU2 (team.app.eu2.coralogix.com). Our Internal Team is actively working on the issue and it should be resolved soon. We will keep you posted and also if you need more assistance feel free to reach our support Team through chat or send us an email to support@coralogix.com.

This incident has been resolved.

The team has identified the issue affecting alert triggering and has deployed a fix. We are currently monitoring the situation to ensure stability. Our investigation has determined that only a portion of metric alerts experienced processing issues. Other alert types were not impacted.

We are currently investigating an issue affecting alert triggering for some of our customers in the EU2 environment (team.app.eu2.coralogix.com). At this time, all types of alerts may be impacted. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. For real-time updates or further assistance, please contact our in-app support team.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. Customers shouldn't experience any noticeable effect in querying the data at this time.

Our team is investigating an issue affecting log ingestion and archive querying. We will need to reindex data for this period. There may be gaps in queried archive data over last 3h until this is complete.

This incident has been resolved.

Our team is investigating an issue affecting log queries through 'Frequent Search' for customers storing data in [EU1]. Live Tail, Alerts, and other queries—including those from the "All Logs" tab—remain accessible. For further assistance, please contact us via in-app chat or email support@coralogix.com.

[Resolved] Customers running on EU (Ireland) region cluster may have experienced issues querying High Frequent Search data. Querying data on Frequent Search logs for a subset of customers on EU (coralogix.com domain) was impacted and had degraded performance. No effect on logs collection or triggering alerts, also no effect on archive queries (https://coralogix.com/docs/archive-query-from-logs-screen/) The issue occurred for around 15 minutes for a subset of customers who may have experienced issues querying Frequent Search data during that time. The issue was identified and resolved by our engineering team. Please contact our in-app support for any additional questions.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our Team has identified an issue with logs/metrics alerts for more than/less than alerts type in our US1 region, teams with team.coralogix.us. Logs and metrics alert may not trigger even if the condition is met. Our Team is actively working on the issue and we will keep you posted. All other functionalities are in working order. If you have a question or need more assistance please contact us through chat or send us an email to support@coralogix.com

This incident has been resolved. The root cause of the issue is related to a regional incident in AWS EU-NORTH-1. Incident details can be found here: https://health.aws.amazon.com/health/status. We are actively working on the Root Cause Analysis (RCA) and will deliver it as soon as it is finalized.

The system in EU2 region has recovered and we are actively monitoring the results.

We are seeing recovery for the majority of services in the EU2 region. Delay to archive (S3) is decreasing and lag is currently minor. We will be moving to a monitoring state as soon as possible. For any question or need more assistance please reach us through chat or send us an email support@coralogix.com.

We are continuing to work on the partial outage in the EU2 region (team.eu2.coralogix.com). This is caused by an issue with our cloud provider (AWS). More information on AWS status here: https://health.aws.amazon.com/health/status For any question or need more assistance please reach us through chat or send us an email support@coralogix.com.

We are seeing early signs of recovery, however some users could experience issues logging in to their accounts. Our Team is continuing to work to resolve this issue. For any question or need more assistance please reach us through chat or send us an email support@coralogix.com.

Our team is currently investigating an issue that causes a delay in writing data to archive (s3). This issue affects customers who store their data in our EU2 region (team.eu2.coralogix.com). This is an issue with our cloud provider (AWS). Alerts and FrequentSearch tiers are still functioning as expected. For any further information please reach out to our in-app support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our Internal Team has identified an issue In our US2 region. All the accounts with the URL account_name.app.cx498.coralogix.com might see some false positives with their log, traces and metrics alerts in case they are using any of the integrations below: GCP Metrics, GCP Traces, GCP Logs, Google Workspace, Azure Metrics, AWS Metrics, Google Alert Center, Salesforce Events, SentinelOne, CrowdStrike, Microsoft365, Slack, GitHub Enterprise, Wiz Any data (logs/metrics) coming from these integrations is not ingested at the moment. The issue has started around 02/10/2025 at 4:20PM Our Team is actively working on this. If you require more assistance or need help please contact our chat or send us an email to support@coralogix.com

A fix has been deployed. Affected users should now be able to access custom dashboards without any issues. Issue is now resolved.

We are currently investigating an issue where non-admin users are experiencing difficulties to load custom dashboards. Our team is actively working to identify the root cause and implement a resolution. Admin users remain unaffected. For further assistance, please reach out via our in-app chat or email us at support@coralogix.com.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our Team has identified an issue with Event2Metrics on US1. Our customers on this region might see some issues with Event2metrics creation and also alerts based on the Event2Metrics could be impacted. All other services are working properly. We will keep you updated. If you have questions or need more assistance please contact us via chat or send us an email to support@coralogix.com

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Some of our Customers who have their teams in our Ireland region (EU1): <teamName>.coralogix.com, may currently be experiencing delays in the Logs ingestion. Our engineering team is actively working on this and we should see ingestion going back to normal shortly. If you have a question or need more assistance please contact our chat or send us an email to support@coralogix.com

This incident has been resolved.

Our hosted apps are working properly now. R&D is monitoring it.

We are investigating an issue causing one of our hosted apps to not load in the EU1 region. This may impact your ability to visualize and interact with hosted apps dashboards.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

Our team is currently investigating an issue causing slowness in querying archive data (logs + spans) in the EU2 region. While data ingestion is ongoing, access to archived data may experience delays, impacting queries and related services. The issue is under investigation, and we are working on a solution to restore full functionality as soon as possible. For further assistance, please reach out via our in-app chat or email us at support@coralogix.com.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our team is currently investigating an issue that is causing errors while querying data from frequent search. This issue affects customers who store their data on our EU1 region (team.coralogix.com) All data is visible for queries from "All logs" tab.

This incident has been resolved.

Our team is currently investigating an issue with delays in metric ingestion for some customers. Metrics may not appear in dashboards in real-time, as well as metric alerts triggering with some delay or possible false positives. The issue is under investigation, and we are working on a solution For further assistance, please reach out via our in-app chat or email us

This incident has been resolved.

A fix has been implemented and we are monitoring the results. Queries in All Logs appear functional now and should not return errors.

We are continuing to investigate this issue.

Our team is currently investigating an issue that affects querying data from "All Logs" This issue affects customers who store their data on our US1 region (team.coralogix.us).

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our team is currently investigating an issue affecting the sample log in triggered alert. Customers who stores their data in EU1 might experience missing\inaccurate sample logs in the alert notifications. There is no functional impact on alerts, They still trigger as expected. For further assistance, please reach out via our in-app chat or email us at support@coralogix.com

This incident has been resolved.

The issue is identified and being monitored at the moment.

Our team is currently investigating an issue that affects querying data from "All Logs" This issue affects customers who store their data on our US1 region (team.coralogix.us).

The security extensions are fixed now.

The security extensions are fixed now.

Our R&D Team has identified that extensions are partially working. The last version of some of our security extensions cannot be updated/deployed. Older versions do work with no issue. Our Team is working on this as we speak and we should get a fix soon. If you have any question or need more assistance, please contact us through chat or send us an email to support@coralogix.com.

This incident has been resolved.

Our Team has deployed a fix and we are monitoring.

We have noticed that our Custom dashboard freezes in all our environments. Our Team has identified the issue and is working on it. All the other features are in working order. If you have a question or need assistance please feel free to send us a chat or an email to support@coralogix.com.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified several issues and deployed a partial fix. Our team is continuing to investigate to address any remaining issues.

Customer may encounter issues while editing\creating alerts using the Coralogix web interface. Note that creation/update of alerts using the API\ Terraform has no issues as the source of the issue is only in the Coralogix UI. Our R&D Team is actively working on identifying the issue in the user interface and we will keep our status page updated as we work on this. Alerts triggering, validation and notifications are not affected. If you require assistance or help please contact us through chat or send us an email to support@coralogix.com

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Customers who store their tracing data on our EU2 (team.eu2.coralogix.com) environment are experiencing delay with writing their tracing data into archive. Our team is investigating the issue and actively working on mitigation. For any further assistance please reach out to our in-app support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our team is currently investigating an issue affecting log processing through 'Frequent Search' that started at 16:11 UTC This issue impacts some of the customers who store their data in [US1]. Archive data, Live Tail, Alerts, and other queries, including from the 'All Logs' tab, remain accessible. This issue does not impact data collection or storage. We are prioritizing this investigation and will provide updates as the incident progresses.

This incident has been resolved.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented. Performance should improve within 2 hours.

We are currently experiencing a delay in Recording Rules ingestion for our customers in US1. This might have an impact on metric alerts that are using metrics created by Recording Rules. Our Team is actively working on this and we will keep the status page updated. For any further assistance please reach out to our support using our in-app chat or send us an email support@coralogix.com

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Currently, customers in AP1 region are experiencing issues querying their Frequent Search logs. The issue has been identified and soon will be resolved. Alerts, archive logs, E2Ms are not impacted.

Currently, customers in AP1 region are experiencing issues querying their logs. The issue has been identified and soon will be resolved. Alerts, archive logs, E2Ms are not impacted.

This incident has been resolved.

As a result of an issue on Intercom (our third-party chat support app) side, customers might be getting support responses on delay. We are monitoring Intercom's status page here: https://www.intercomstatus.com/ Our customers are also welcome to reach us on their dedicated Slack channel with Coralogix or to support@coralogix.com email. We will update here once issue is resolved.

This incident has been resolved.

Our team has mitigated the issue with the data usage tab not loading, and we’ve verified that it now loads correctly. A downstream effect of this incident affected the data usage metrics, which we are currently working to restore in all Environments. All other functionalities are working and unaffected.

Our Team has identified an issue with the data usage tab where the page does not load and it keeps spinning. The issue is impacting all our Environments. All other functionalities are working properly. The root cause has been identified and we are actively working on it. If you have any question or need more assistance please contact us via chat or send us an email to support@coralogix.com

This incident has been resolved.

We have identified the issue, Tracing archive ingestion functionality is restored, and we are monitoring the decrease in delay in writing logs data and expect this functionality to be restored shortly as well.

Customers who store their data on our EU2 (team.eu2.coralogix.com) are experiencing delay with writing their data (logs+traces) into archive. Our team is investigating the issue and actively working on mitigation. For any further assistance please reach out to our in-app support.

We were experiencing an issue with the calculation of data usage metrics, which may cause alerts and dashboards to display higher consumption than what was actually used. However, the data on the Data Usage screen remains accurate, and the platform's warning and blocking notifications are functioning correctly. The issue is already resolved but there might be mismatches between the Data Usage screen and the data usage metric (pillar: metrics) for today.

We were experiencing an issue with the calculation of data usage metrics, which may cause alerts and dashboards to display higher consumption than what was actually used. However, the data on the Data Usage screen remains accurate, and the platform's warning and blocking notifications are functioning correctly. The issue is already resolved but there might be mismatches between the Data Usage screen and the data usage metric (pillar: metrics) for today.

The issue originating in connectivity issues for one of our services to DB was resolved. The team is investigating the incident and will implement further measures to avoid its recurrence in the future.

A fix has been implemented and we are monitoring the results.

The issue has been identified and the solution was implemented.

We are continuing to investigate this issue.

Our team is currently investigating an issue that affects customer to query their "Frequent search" data under explore. This issue affect customers who store their data in our EU1 region (team.coralogix.com). This incident is not affecting querying data from other sources and also all your data is available for queries from "All logs" tab. We will keep updating as the incident evolves.

The issue originating in connectivity issues for one of our services to Kafka was resolved. The team is investigating the incident and will implement further measures to avoid its recurrence in the future.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Our team is currently investigating an issue affecting log processing on our US2 region ( team.app.cx498.coralogix.com) This issue will cause delay in data ingestion for both frequent search and archive and will cause a delay in log based alerts.

The issue is resolved. The root cause was identified and R&D will implement improvements.

The lag is over.

The issue has been identified. We are currently taking actions to mitigate it. The lag is being decreased.

There is a lag on logs indexing on EU1 on one of DB clusters. The Frequent Search is impacted only. All other services are running without any issues (Alerts, Archive etc are not impacted)

This incident has been resolved.

US2 - WIP ETA 1 hour

US1, EU1, AP1, AP2 - issue resolved US2 - WIP ETA 1 hour

As we fix each env, New/Updated alerts that were defined in the past 21 hours will be synced into our backend automatically.

We are experiencing issues with our dashboard to backend communication. As we fix the issues, In the next two hours there are going to be Intermittent interruptions of up to 10 minutes in the connection between our UI and our backend .

This incident has been resolved.

our revised estimate is an additional 1 hour.

The issue has been identified, and the lag is decreasing. The original E2M issue has been resolved. The current issue with logs to metrics is estimated to be fully resolved in approximately 40 minutes

An issue with log-based alerts is currently being investigated. The issue affects customers whose data is stored in our Ireland region (EU1 team.coralogix.com). Currently, we are experiencing a delay of approximately 10 minutes. For any further assistance, please contact our in-app support.

Due to a concurrency issue with data ingestion into our in-steam DB - Some alert notifications failed to trigger between 9:30pm - 12:30am. Our team is working on a full post mortem and RCA. The incident is now resolved.

We have implemented a fix and Alerts are now functioning normally. We are still monitoring the situation and will hopefully be able to resolve this incident within the next 15 minutes.

We are experiencing an Alert Delay in our EU2 region. all other services are functional. Our R&D Team is actively working on this and we will keep our status page updated as we work on this. If you require assistance or help please contact us through chat or send us an email to support@coralogix.com

This incident has been resolved.

Our customers on US2 (cx498) might experience some issues with SSO login to their account. All other capabilities are in working order. Our Team is actively working on it. For any question or need more assistance please reach us through chat or send us an email support@coralogix.com.

We are pleased to inform you that the issue has been fully resolved. All systems are now functioning as expected.

We have identified the issue and currently working on deploying a fix for it.

Our team is still actively investigating the issue related to log-based alerts. We’re working diligently to resolve this as quickly as possible and will provide further updates as soon as we have more information.

Following yesterday's maintenance, we are currently investigating an issue affecting the display of sample logs in log-based alert notifications. This issue specifically impacts alerts associated with external webhooks and custom variables used within those alerts. Please note that the incidents themselves are valid; the issue only affects the visibility of the sample log. Our team is working to resolve this issue, with an estimated time to resolution of 1 hour.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently experiencing a delay in Recording Rules ingestion for our customers in EU2. This might have an impact on metric alerts that are using metrics created by Recording Rules. Our Team is actively working on this and we will keep the status page updated. For any further assistance please reach out to our support using our in-app chat or send us an email support@coralogix.com

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently experiencing a delay in E2M ingestion for our customers in EU1. This might have an impact on alerts that are using Event2Metric. Our Team is actively working on this and we will keep the status page updated. For any further assistance please reach out to our support using our in-app chat or send us an email support@coralogix.com

This incident has been resolved.

The issue has been identified. We are currently taking actions to mitigate it.

Our team is currently investigating an issue affecting log processing on our US2 region ( team.coralogix.cx498.com) that started at 12:20 UTC. This issue will cause delay in data ingestion for both frequent search and archive and will cause a delay in log based alerts.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Our team is currently investigating an issue affecting log processing on our EU1 region ( team.coralogix.com) This issue will cause delay in data ingestion for both frequent search and archive and will cause a delay in log based alerts. The ETA for resolving this issue will be around 20 minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are experiencing a delay in our metrics ingestion in our AP1 region which may results in a metric alerts inconsistency and some false positives. Our Team has identified the issue and working on it at the moment. We will keep our status updated. Please feel free to reach our support if you have any questions @ support@coralogix.com or through our chat.

This incident has been resolved.

We are continuing to investigate this issue.

Our team is investigating an issue that affects customers running on EU1 region (team.coralogix.com). Customers might expereince delays in Logs alerts and L2M (old pipeline). All other components aren not effected, including data ingestion. For any further assistance please contact our in-app support.