Historical record of incidents for CoinMarketCap
Report: "API, Website, and Mobile App Outage - Login and Account Sign-up"
Last updateThank you for your patience!
Logins and Account Creation is temporarily not available. We appreciate your patience while we work on this issue.
Report: "Price Issues on CoinMarketCap.com"
Last updateEngineering has deployed a fix, all prices should be be accurate.
We are continuing to investigate this issue.
Engineering is aware of incorrect price information appearing on CoinMarketCap.com. We are currently investigating and will update this status when we have more information.
Report: "API Authentication Issues"
Last updateThe issue is now resolved. All API authentication should be back to normal status.
If you are continuing to have key validation issues (1020 or 403 errors), as a temporary workaround, please ensure that all requests to our API include a user agent string. Our engineers are continuing to work on the underlying cause for this error.
There are currently key authentication issues that may result in 403 and 1020 errors when accessing the API. The engineering team is investigating and we will be posting updates here, as soon as we have them.
Report: "Coin Detail Pages Showing 500 Errors"
Last updateThis incident has been resolved.
The site is once again fully operational. Thank you for your patience!
We are seeing issues with CoinMarketCap Pro API logins. At this time, the API itself does not appear to be affected. The engineering team is continuing to investigate.
Our coin detail pages are currently displaying 500 errors. We will be providing updates via this status as soon as we have more information to share.
Report: "API Key Authentication Issues"
Last updateThe issue has been resolved. All API calls should now be functional. Thank you for your patience.
We are currently investigating authentication issues with our Pro API product. Some users are reporting 1020 and 403 errors. Engineering is investigating and we will be updating this status when we have more details.
Report: "Website and Mobile App currently not available"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are currently investigating the issue. We appreciate your patience while we work on this issue.
Report: "Site Displaying 500 Errors"
Last updateThe issue has been resolved.
There are reports that CoinMarketCap.com is currently displaying a variety of 500 errors. The engineering team is investigating.
Report: "Portfolio Issues"
Last updateEngineering has resolved the incident. All portfolios should now be working as intended. If you continue seeing issues, please log out/in to any affected platform.
The issue has been identified and the engineering team is taking steps to fix. We expect to have portfolios restored within 1-2 hours of this update.
Due to a systems issue, portfolios may be missing coins and/or transactions. The engineering team is investigating and this page will be updated when we have more information.
Report: "Website & Mobile App Outage"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Website and mobile apps are currently experiencing an outage and some features (e.g. watchlist, portfolio, account creation/log-in, price alerts, CoinMarketCap Diamonds, etc) are not working at the moment. Appreciate your patience while our engineers are working hard to fix the issues right now
Report: "Missing Portfolio Graphs for Mobile Apps"
Last updateDue to a website outage, portfolio graphs may not appear on our Android and iOS apps. We suggest uninstalling and reinstalling any apps that exhibit this issue.
Report: "Website Outage"
Last updateWebsite was experiencing a data outage, resulting in missing data. This was resolved roughly 3 hours later
Report: "Site and API Performance Issues"
Last updateThis incident has been resolved.
Engineering has deployed a fix. Site and API performance issues are now resolved.
Engineering is aware of site performance and API issues. This may result in 502 errors when navigating CoinMarketCap.com and inconsistent performance when using our API. The issue is being investigated and we will update this post when we have more information to share.
Report: "Missing OHLCV/Latest Data"
Last updateData has been restored, all OHLCV data should now be correctly reported.
Data has been restored, all OHLCV data should now be correctly reported.
OHLCV/latest data for all currencies is incorrectly being reported as 0, starting at 00:00 UTC April 23. Engineering has identified the issue and is working towards a fix deployment. This status will be updated when the data has been corrected.
Report: "Inconsistent API Performance"
Last updateIssue has been resolved
Due to high site traffic and API usage, we are experiencing sporadic errors with our API. Engineers are working to resolve the issue and this status will be updated with more information as we approach a resolution.
Report: "Access is not stable"
Last updateThis incident has been resolved.
CoinMarketCap experienced a technical problem that caused instability affecting the API, website, and mobile apps. We have resolved the issue and are actively monitoring our systems to ensure this does not continue.
We are currently investigating an issue causing coinmarketcap.com to be unstable.
Report: "CoinMarketCap data processing delay"
Last updateCoinMarketCap experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.
Report: "CoinMarketCap data processing delay"
Last updateCoinMarketCap has experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.
Report: "CoinMarketCap data processing delay"
Last updateCoinMarketCap has experienced a delay in data processing for several hours. We have identified and fixed the issue, and are taking steps to ensure this doesn't happen again.
Report: "The `tags` property value"
Last updateOn 2020-03-25T03:34:17.664Z, the `tags` property in some of the API calls (like https://coinmarketcap.com/api/documentation/v1/#operation/getV1CryptocurrencyListingsLatest) was returning capitalized tags (instead of all lowercase). We've identified the issue and released a patch, as well as tests to ensure this doesn't happen again in the future.
Report: "CoinMarketCap website outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "CoinMarketCap API"
Last updateAn infrastructure issue caused some Crypto API downtime for ~54 minutes between 7:02:00 PM UTC and 7:56:00 PM UTC. This incident has been resolved and we're taking measures to avoid similar future incidents.
A fix has been implemented and we're monitoring the results.
We're currently investigating issues with the API. We'll post updates as we discover more.
Report: "Degraded performance of the website"
Last updateThis incident has been resolved.
An infrastructure issue caused degraded website performance for approximately ~28 minutes between 11:36:00 AM UTC and 12:04:00 PM UTC. Traffic has resumed and we are investigating the cause.
Report: "Stale Data"
Last updateThis incident has been resolved.
A fix has been implemented and we're continuing to monitoring timings closely.
We are continuing to work on a fix for this issue.
We've identified an issue with stale market data on the API and are currently working on a fix.
Report: "Outage of "percent_change" values for some non-usd based fiat conversions on latest crypto data endpoints"
Last updateWe confirmed and fixed a data discrepancy between 2019-09-19T09:03:07.530Z and 2019-09-19T15:58:07.530Z where some latest "percent_change" values for non-USD based fiat conversions were returning NULL. We've put additional measures in place to ensure these fiat change values will be returning reliably in the future.
Report: "Degraded performance of API"
Last updateAn infrastructure issue caused a delay in updates to our cryptocurrency and exchange endpoints for a ~1 hour window of time between `2019-07-08 11:44` and `2019-07-08 12:54`. This issue is resolved with minimal impact to the API: Reduced data point availability between this brief window of time on some historical endpoints.
Report: "Delay in availability of btc_dominance in some historical /global-metrics/ records"
Last updateThis incident has been resolved and historical access to this time range of btc_dominance is now restored.
The btc_dominance value returned from /v1/global-metrics/quotes/historical between 2019-06-06T18:22:00.000Z to 2019-06-07T20:02:00.000Z is currently not available and will be returned as 0. This issue is currently being resolved and historical values for this timespan will be available again shortly.
Report: "Delay in availability of some cryptocurrency OHLCV entries from 2019-06-02 to 2019-06-03"
Last updateOur engineers identified and corrected an unusual condition where the latest OHLCV entries for some cryptocurrencies where not available from our /v1/cryptocurrency/ohlcv/historical endpoint between 2019-06-02 and 2019-06-03 UTC. These records are now available and no further delays are expected.
Report: "Null values returned for some "percent_change" properties in API response"
Last updateAn unusual cache condition allowed null values to be returned from “percentage change_*” properties in some API responses between 2019-05-17T18:30:00.000Z and 2019-05-17T21:30:00.000Z. This affected cryptocurrency-related endpoints where a non-USD fiat conversion was requested. Additional measures were put in place to prevent this scenario. Historical data was not affected.
Report: "Degraded performance of API"
Last updateThis incident has been resolved.
A network issue caused increased API response times from 2019-04-11T23:45:00.000 to 2019-04-12T00:05:00.000 (20 minutes). API endpoints /v1/exchange/market-pairs/latest and /v1/cryptocurrency/ohlcv/latest experienced a delay in reported values during this time. The issue was resolved and no historical data was affected.
Report: "Degraded performance of API"
Last updateA network issue caused degraded performance from 2019-03-15T18:18:21.014Z to 2019-03-15T18:46:35.212Z. The issue was resolved and no historical data was affected.
Report: "Bitcoin price discrepancy"
Last updateAn exchange outlier impacted the aggregate price and volume data displayed for Bitcoin on 2019-03-06T00:59:00Z. This discrepancy was quickly identified and corrected with historical records being recalculated for the 30 minute window this issue impacted.
Report: "Data updates delayed on 2 endpoints"
Last updateThe two API endpoints /v1/cryptocurrency/market-pairs/latest and /v1/cryptocurrency/quotes/historical experienced an occasional delay in returning the latest market data for some cryptocurrencies between IDs 933 - 3735 between 2019-02-08T20:30:00.000Z and 2019-02-10T20:01:00.000Z. The underlying issue was resolved and all data remains accessible.
Report: "Degraded performance of API"
Last updateA network upgrade went longer than expected causing degraded performance from 2019-01-23T07:21:40.118Z to 2019-01-23T07:28:32.537Z (412 seconds).
Report: "Degraded performance of API"
Last updateCoinMarketCap API experienced a degradation in performance due to a network error for approximately 2 hours and 19 minutes from 2019-01-15T02:39:22.000Z to 2019-01-15T04:58:28.383Z. The issue was identified and resolved. No historical records were affected.