Is Cognito Forms Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

Please be aware that response times to support tickets may be slower than normal for the time being.

This incident has been resolved. We’ve identified and are implementing safeguards to help prevent similar issues in the future. Thank you for your patience and understanding.

The issue has been fully resolved, and the website is performing normally. We’re continuing to monitor closely and are reviewing options to prevent similar issues in the future. Thank you for your patience.

We experienced degraded performance due to an unexpected spike in traffic that impacted server availability. Our team has identified the root cause and is actively working to restore full performance.

We are currently investigating reports of an outage affecting the ability for some customers to access our website.

This incident has been resolved.

Microsoft has released a fix for this issue. You should be able to use your forms and log in to Cognito Forms as expected. We will continue monitoring this and provide any other updates if needed.

Microsoft has provided an update. They are putting measures in place to mitigate this issue and rolling out the fix by regions. Depending on your region, you may no longer experience any issues. They anticipate this issue will be resolved around 6:30 PM EST. You can click the link below to view Microsoft's status page, and we will continue to provide updates as we know more. https://azure.status.microsoft/en-us/status

We are continuing to monitor this issue. This issue is intermittent, so you may sometimes see the forms work. We are monitoring this issue and will let you know as soon as we are informed that this issue has been resolved on Microsoft's side. You can click the link below to view Microsoft's status page: https://azure.status.microsoft/en-us/status

This issue appears to be related to an network infrastructure issue within Microsoft Azure. We are continuing to monitor the situation. https://azure.status.microsoft

We are currently investigating reports of an outage affecting the ability for some customers to access our website.

This incident has been resolved.

Our engineers have released a fix for this and we will continue monitoring.

The issue has been identified and a fix is being worked on.

Users may experience delays when exporting entries or downloading files from the Entries page. The export or download should be completed and you'll receive an email once this is complete. Our engineers are actively looking into addressing this issue and we'll keep you updated as we know more.

Thanks for your patience. Email notifications are sending normally. Email notifications that were not initially sent during the outage time frame have now been sent.

Emails that were triggered to be sent from between 6:25 pm to 11:59 pm EST on February 5th are now being delivered. We will continue to monitor the situation. Thanks for you patience.

Email notifications should now be sending normally for most customers. We will continue to monitor this incident.

Our engineers have identified an issue with email notifications not being sent starting at 6:25 pm EST. Our engineers are working to resolve the issue.

This issue has been resolved. Please contact support if you are experiencing any ongoing issues with Square payments on your forms.

Square is continuing to look into issues with processing payments. We will continue to keep you updated as we know more. Please click the link below for the most up-to-date status from Square: https://www.issquareup.com/

Square is continuing to look into issues with processing payments. Click the link below for the most up-to-date status from Square: https://www.issquareup.com/

Square is currently experiencing issues with processing payments. Cognito Forms connected to Square will not be able to process payments. You can click the link below to view Square's status page related to this: https://www.issquareup.com/

This incident has been resolved.

Thanks for your patience. Email notifications that were not initially sent during the outage time frame have now been sent.

We are continuing to work on a fix for this issue.

Our engineers identified an issue with emails not sending for a short time today. The approximate timeframe is from 10:42am to 11:28 am EDT (14:42 - 15:28 UTC). The outage has been resolved and emails sent after 11:28 am are sending normally. Our engineers are working to requeue the emails that didn't send during this timeframe. We will keep you updated.

This issue has been resolved and services are back to normal operation.

Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation. Thanks for your patience!

Some Cognito Forms organizations may be seeing slow server response times. We are currently working on the issue and expect to see a resolution shortly.

The issue affecting email deliverability has been resolved, and services should be now back to normal for all users. Thank you for your patience!

Delayed emails are now being delivered. We will continue to monitor the situation.

Our email service provider is continuing to work on this issue. Normal services will resume as quickly as possible. Thanks for your patience.

We've identified a delivery delay affecting our customer's email notifications. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Integrations should be now back to normal for all Cognito Forms users. Thanks for your patience.

A fix has been implemented and we are monitoring the results.

We have identified an issue with form integrations not sending. This would include webhooks and triggering third-party integrations such as Zapier, Flow and Make. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

We have identified and resolved the issue affecting email deliverability, and services should be now back to normal for all users. Thank you for your patience!

We are continuing to investigate this issue.

We are actively investigating an outage affecting email deliverability for a small number of Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

This incident has been resolved.

This issue has been resolved. However, we are continuing to monitor the situation.

Some users may be experiencing issues accessing www.cognitoforms.com. We are working to resolve this issue as soon as possible.

Services should be now back to normal for all Cognito Forms users. Thanks for your patience.

Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

We are continuing to investigate this issue.

We are actively investigating a service outage affecting a number of customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

This issue has been resolved, and any delayed emails should be sent shortly.

Email notification delivery is currently delayed for HIPAA and verified email customers. This is an issue that has been identified and our email provider is currently working on resuming normal delivery as soon as possible.

Email deliverability should be now back to normal for all users. Thank you for your patience!

We are continuing to work on a fix for this issue.

We are actively investigating an email delivery delay affecting most Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

A partial service outage affecting a number of customers and their forms started at 11:56 am EDT and was resolved at 12:51 pm EDT. This resulted in some customers experiencing long request times when loading forms. We apologize for any inconvenience this may have caused.

This issue has been resolved, and emails should be sending normally.

Email notifications are currently experiencing a delay. Normal email delivery will resume as quickly as possible; we apologize for any inconvenience this may cause.

This incident has been resolved.

We have identified the issue and directly contacted all affected organizations.

We are actively investigating reports of customers not being able to view some entries from a form's Entries page.

This incident has been resolved.

The core issue has been repaired and we’re monitoring the results. We’re continuing to fix any resulting issues for the affected customers.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved. File attachments for email notifications and PowerAutomate should now be coming through. Thanks for your patience. We apologize for any inconvenience this has caused.

We have identified an issue where uploaded files are not being sent as attachments via email notifications or through Microsoft PowerAutomate flows. We are working on resolving this issue as soon as possible.

This issue has been resolved and you should be able to access Cognito Form's website normally. This issue prevented users from logging into Cognito Forms accounts. Public and embedded forms, however, continued to be accessible during this period. We apologize for the disruption and have already begun putting steps in places to help ensure this does not recur in the future.

The issue has been identified and we have implemented a fix.

We are actively investigating a service outage that can affecting a number of customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

We have identified and resolved the issue, and services should be now back to normal for all users. We will continue to monitor the situation that caused a partial service outage. Thank you for your patience!

We have identified the issue that is causing partial service outage affecting a small number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

We are actively investigating a partial service outage affecting a small number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Email deliverability should be now back to normal for all users. Thank you for your patience!

Emails have been delayed due to the Server Incident earlier on 6/16/2020. Emails have been queued and are being sent out.

This incident has been resolved. We apologize for the inconvenience.

Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

We are actively investigating a service outage that can affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

Users may be seeing slow server response times. We are currently working on the issue and expect to see a resolution shortly.

This incident has been resolved.

Services should be now back to normal. We apologize for any inconvenience.

We are currently investigating a server performance issue affecting a number of Cognito Forms customers. We are working to resolve the issue as quickly as possible - thank you for your patience during this time.

Services should be now back to normal for all users. Thank you for your patience!

Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

We are actively investigating a service outage affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

This incident has been resolved. We apologize for the inconvenience.

Services should be now back to normal for all Cognito Forms users.

We are actively investigating a partial service outage affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

We have identified and resolved the issue affecting email deliverability, and services should be now back to normal for all users. Thank you for your patience!

A fix has been implemented and we are monitoring the results.

We are actively investigating an outage affecting email deliverability for some Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

This incident has been resolved.

Our website should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

We are continuing to work on a fix for this issue.

We have identified an outage affecting the ability of some customers to access our website. We are currently working on a resolution to this issue.

This incident has been resolved.

Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

We are actively investigating an outage affecting the ability of some customers to access our website. We apologize for any inconvenience this may cause.

This incident has been resolved.

Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

We are actively investigating a service outage affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Our hosting platform, Microsoft Azure, experienced a storage availability problem from 08:07AM to 12:15PM UTC. During this time frame a small number of Cognito Forms customers may have experienced long loading times or timeouts when accessing our website and/or forms. We have now confirmed that Microsoft Azure has officially resolved this issue.

We have identified and resolved the issue affecting email deliverability, and services should be now back to normal for all users. Thank you for your patience!

We are still actively investigating the cause of the service outage, but emails should now be sending out correctly. You might see an email delay while we continue to work on this service outage.

We are actively investigating a service outage affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

We have released a hotfix to address issues with some payments returning a 'Card is invalid' error message when a form is connected to Stripe for payment. We apologize for any inconvenience.

We have identified an issue affecting some customers that use Stripe for payment on their forms. This issue would cause some payments to return an error 'Card is invalid'. Our developers are currently deploying a hotfix to address this problem.

We have now confirmed that Microsoft Azure has officially resolved this issue, you should no longer have any issues logging in, or accessing your forms.

Our hosting platform, Microsoft Azure, is currently experiencing a network outage due to DNS resolution issues. At this time, some Cognito Forms customers may be experiencing difficulties accessing our website and/or forms. We will continue to monitor Azure services and provide updates here.

Email delivery should be now back to normal for all users. Thank you for your patience!

We are actively monitoring an email delivery delay that we are seeing with one of our email provider. Normal email delivery will resume as quickly as possible; we apologize for any inconvenience this may cause.

Email delivery should be now back to normal for all users. Thank you for your patience!

We are actively monitoring an email delivery delay that we are seeing with one of our email provider. Normal email delivery will resume as quickly as possible; we apologize for any inconvenience this may cause.

Email delivery should be now back to normal for all users. Thank you for your patience!

Our email solution is in place and automated emails should be flowing as usual. If you experience any email delays or outages, please let us know. https://www.cognitoforms.com/support

One of our email providers is having a major outage. Because of this, it’s possible that some of our customers’ automated emails may be delayed. We’re currently testing solutions to quickly minimize and eliminate any impact to Cognito Forms customers.

We are actively investigating an email delay affecting a number of customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Email services should be back to normal for all Cognito Forms users. We apologize for any inconvenience.

We are actively investigating an outage affecting email deliverability for some Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Email services should be back to normal for all Cognito Forms users. We apologize for any inconvenience.

We are actively investigating an outage affecting email deliverability for some Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Email services are back to normal for all Cognito Forms users. We apologize for any inconvenience.

One of our email providers, Mandrill, is currently resolving connection issues that may be affecting email deliverability for some Cognito Forms customers. We will continue to monitor email services and provide updates here.

We are actively investigating an outage affecting email deliverability for a number of Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Between 01:22 and 05:50 UTC on October 13, our hosting platform, Microsoft Azure, experienced storage issues due to increased resource usage. During this time, some Cognito Forms customers may have experienced difficulties accessing our website and/or forms. Currently, services should be back up and running for all Cognito Forms customers.

Email services are back to normal for all Cognito Forms users. We apologize for any inconvenience.

One of our email providers, Mandrill, is currently resolving connection issues that may be affecting email deliverability for some Cognito Forms customers. We will continue to monitor email services and provide updates here.

One of our email providers is currently experiencing delays which may affect email deliverability for some customers. We apologize for the inconvenience; any delayed emails will be sent out as soon as possible.

Services should be now back to normal for all Cognito Forms users. We apologize for any inconvenience.

We are currently investigating a server issue affecting a number of Cognito Forms customers. We are working to resolve the issue as quickly as possible - thank you for your patience during this time.