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Last checked 2025-06-14T12:58:04.933Z from Codetree's official status page

Historical record of incidents for Codetree

Jun 27, 2023

Report: "Web service outage"

Last update 2023-06-27T21:52:28.976Z

resolved2023-06-27T21:52:28.961Z

AWS Fargate changed the way containers share volumes within a task. This change in behavior caused a deployment failure along with failures on rollback. The solution required redesigning the container infrastructure to not require shared volumes

identified2023-06-27T07:46:14.970Z

The issue has been identified and currently being fixed

investigating2023-06-27T07:45:46.205Z

Web service became unstable and no longer accessible

Jun 24, 2021

Report: "Search / Indexing degraded"

Last update 2021-06-24T14:39:42.795Z

resolved2021-06-23T19:45:23.000Z

resolved

monitoring2021-06-23T19:28:23.763Z

A fix has been promoted and looking to see if performance improves

identified2021-06-23T05:00:49.000Z

Search and Indexing services are degraded and we are working to fix this issue. When data is saved / updated, you may receive an error, but in most cases, all data is persisted (but not indexed).

Sep 28, 2020

Report: "Slow Performance and Rendering failutes"

Last update 2020-09-28T22:16:34.003Z

resolved2020-09-28T22:16:33.542Z

This incident has been resolved.

investigating2020-09-28T17:42:44.371Z

We are currently investigating slow performance with Codetree site.

Jun 17, 2020

Report: "Burndown Activities unavailable"

Last update 2020-06-17T13:24:21.803Z

resolved2020-06-17T13:24:21.787Z

this incident is resolved and ongoing monitoring is in place

identified2020-06-17T11:36:44.511Z

The issue with burndown activities data has been identified and is being resolved

Jun 2, 2020

Report: "Degraded Experience"

Last update 2020-06-02T19:14:27.445Z

resolved2020-06-02T19:14:26.199Z

This incident has been resolved; We'll continue to monitor to ensure all clients are back to normal

investigating2020-06-02T15:04:39.618Z

We are currently investigating a degradation of performance and partial outage today.

Nov 25, 2019

Report: "Github authentication is degraded"

Last update 2019-11-25T06:29:21.529Z

resolved2019-11-25T05:01:55.288Z

Github resolved their outage as of 5:01 UTC

monitoring2019-11-25T03:49:01.134Z

continuing to monitor Github for a resolution to their performance issues: https://www.githubstatus.com/incidents/4sh7f76nh5gq

identified2019-11-25T03:04:46.137Z

Github authentication and API services are degraded due to Github itself currently experiencing issues

Nov 12, 2019

Report: "Rendering some issues is failing"

Last update 2019-11-12T03:53:48.969Z

resolved2019-11-12T03:53:48.951Z

This incident has been resolved.

monitoring2019-11-12T03:49:01.681Z

A fix has been implemented and we are monitoring results

identified2019-11-12T03:21:53.673Z

We have identified the problem with a recent release and are working on a fix.. We hope to have something within the next hour or so

identified2019-11-11T18:00:58.104Z

Some community members are having difficulty opening some issues due to a rendering error

Sep 30, 2019

Report: "Intermittent Performance Issues"

Last update 2019-09-30T15:38:56.766Z

resolved2019-09-24T15:45:01.588Z

This incident has been resolved.

identified2019-09-24T09:31:54.974Z

We are continuing to work on a fix for this issue.

identified2019-09-24T09:30:08.549Z

We are currently experiencing issues with our caching and client side notifications, overall degrading the experience. We have identified a couple of the issues and working to get fixes in place as soon as possible

Aug 16, 2019

Report: "Rebuilding Search Indices"

Last update 2019-08-16T14:26:26.783Z

resolved2019-08-16T08:25:54.000Z

The index issues have been resolved

identified2019-08-16T05:33:58.976Z

The issue has been identified and the index is being rebuilt

investigating2019-08-16T05:32:59.040Z

We are currently experiencing some issues with search; The search indices are being rebuilt

Jul 22, 2019

Report: "GitHub Service is down"

Last update 2019-07-22T16:42:38.436Z

resolved2019-07-22T16:42:37.747Z

GitHub seems to be running smoothly again

identified2019-07-22T15:54:21.325Z

GitHub API and other services are currently degraded and unreliable for usage

Jun 27, 2019

Report: "503 error affecting a fraction of accounts accessing the issue list view"

Last update 2019-06-27T17:03:07.330Z

resolved2019-06-27T17:03:07.315Z

fix has been pushed and issue has been resolved

identified2019-06-27T13:01:31.809Z

We are continuing to work on a fix for this issue.

identified2019-06-27T13:00:13.264Z

There seems to be an issue with a recent change to the issues view for a handful of accounts. If you run into this issue, you should still be able to access your project view the board view. https://codetree.com/projects/:project_id/board

Mar 21, 2019

Report: "Caching server failure"

Last update 2019-03-21T23:06:57.002Z

resolved2019-03-21T20:25:21.232Z

This incident has been resolved.

monitoring2019-03-21T20:07:02.903Z

Caching services restored and full connectivity is available again

identified2019-03-21T19:52:06.129Z

A caching server failed leading a small portion of users to not be able to access the site. We are restoring service now

Mar 7, 2019

Report: "Search is not returning desired results"

Last update 2019-03-07T20:55:53.932Z

resolved2019-03-07T20:55:53.247Z

Search Indexes have all been refreshed and operations are back to normal

identified2019-03-07T17:56:12.884Z

Search Indexing server failed due to an AWS us-east event today. New Search Indexing instance is online and indexes are currently being rebuilt

identified2019-03-07T17:11:42.050Z

We are currently investigating this issue

Feb 6, 2019

Report: "flapping instance"

Last update 2019-02-06T21:22:13.703Z

resolved2019-02-06T21:22:13.057Z

This incident has been resolved.

investigating2019-02-06T18:48:23.514Z

We are currently investigating intermittent 500 gateway issues

Jan 31, 2019

Report: "Website Outagage"

Last update 2019-01-31T01:34:56.181Z

resolved2019-01-31T01:34:55.083Z

connectivity has been restored; access will continued to be monitored for the next couple of hours

investigating2019-01-31T01:24:42.135Z

resolved connectivity failure

investigating2019-01-31T01:24:17.523Z

We are continuing to investigate this issue.

investigating2019-01-31T01:14:01.592Z

We are currently experiencing intermittent access to website. investigation ongoing

Sep 5, 2018

Report: "Delays syncing from GitHub"

Last update 2018-09-05T16:14:18.058Z

resolved2018-09-05T16:14:17.257Z

We're back up and issues are syncing from GitHub normally again. You may see a slight delay as we process the backlog.

investigating2018-09-05T15:23:56.523Z

We are experiencing some delays syncing issues from GitHub. We are investigating the cause of the issue.

Jan 11, 2018

Report: "GitHub API outage is impacting Codetree"

Last update 2018-01-11T15:44:42.554Z

resolved2018-01-11T15:44:42.051Z

GitHub has "addressed the source of the exceptions and are continuing to monitor as the site recovers." At Codetree we're doing the same.

investigating2018-01-11T15:26:52.303Z

GitHub is experiencing an API outage that is causing occasional errors with Codetree. Until GitHub resolves their outage Codetree service won't be 100%.

May 31, 2017

Report: "GitHub API Slowness"

Last update 2017-05-31T14:50:24.235Z

resolved2017-05-31T14:50:23.272Z

GitHub API slowdown has been resolved.

monitoring2017-05-31T14:46:13.500Z

GitHub is experiencing API slowness which is affecting Codetree performance.

Mar 22, 2017

Report: "Outage"

Last update 2017-03-22T00:32:24.859Z

resolved2017-03-22T00:31:32.890Z

The outage has been resolved and we're back up.

identified2017-03-22T00:16:00.000Z

The issue has been caused by an outage with the company hosting our Redis instance. We've contacted support and will update when we know more.

investigating2017-03-22T00:03:10.228Z

We are experiencing an outage right now. We're investigating and will update as soon as we know more.

Feb 11, 2017

Report: "Outage"

Last update 2017-02-11T01:18:43.030Z

resolved2017-02-11T01:18:43.007Z

The incident has been resolved and all systems are back online.

identified2017-02-11T00:38:05.654Z

We've identified the cause and are working towards a resolution.

Feb 10, 2017

Report: "Slowdown"

Last update 2017-02-10T07:00:31.575Z

resolved2017-02-10T07:00:31.531Z

We've resolved the slowdown and performance should be back to normal.

identified2017-02-10T06:40:28.996Z

There is a slowdown processing issues created on GitHub and with general web performance. We have identified the issue and are investigating a resolution.

Dec 6, 2016

Report: "GitHub API Outage"

Last update 2016-12-06T21:31:49.180Z

resolved2016-12-06T21:31:49.153Z

There was a GitHub API outage from 12:08pm PT to 12:54pm PT. This may have prevented data entered into Codetree from being saved to GitHub. According to GitHub's status page, the outage has been resolved and everything is operating normally: https://status.github.com/messages/2016-12-06

Oct 21, 2016

Report: "Issues with DNS resolution"

Last update 2016-10-21T22:28:42.304Z

resolved2016-10-21T22:28:42.274Z

Based on the latest update from from DynDNS this issue has been resolved.

monitoring2016-10-21T21:28:00.000Z

The DNS resolution mitigations Heroku has made seem to have corrected the issue. We'll continue monitoring.

identified2016-10-21T17:55:05.566Z

We have confirmed an outage with our DNS provider, DynDNS. The issue is intermittently affecting DNS resolution for codetree.com. The issue is being worked on by both DynDNS and Heroku. You can track status here https://status.heroku.com/incidents/965 and here https://www.dynstatus.com/incidents/nlr4yrr162t8.

Feb 27, 2016

Report: "Database maintenance"

Last update 2016-02-27T03:48:17.581Z

resolved2016-02-27T03:48:17.555Z

This incident has been resolved.

identified2016-02-27T03:47:15.190Z

The issue has been identified and a fix is being implemented.

Jan 28, 2016

Report: "GitHub outage"

Last update 2016-01-28T03:43:00.923Z

resolved2016-01-28T03:43:00.297Z

This incident has been resolved.

monitoring2016-01-28T00:57:19.158Z

GitHub is experiencing a major network outage https://status.github.com/

Dec 1, 2015

Report: "GitHub API issues"

Last update 2015-12-01T18:53:10.157Z

resolved2015-12-01T18:53:09.572Z

GitHub is continuing to monitor. We are no longer seeing API timeouts on our end.

monitoring2015-12-01T18:42:10.118Z

The GitHub API is experiencing problems. Updates here: https://status.github.com/

Oct 19, 2015

Report: "Requests timing out"

Last update 2015-10-19T19:46:35.637Z

resolved2015-10-19T19:46:35.602Z

This incident has been resolved.

monitoring2015-10-19T19:31:32.848Z

Performance is stabilizing, but we are continuing to monitor.

investigating2015-10-19T19:26:00.603Z

Timeouts seem to be easing, but performance is still degraded.

investigating2015-10-19T19:13:16.635Z

Our database provider appears to undergoing a service disruption.