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CodaBox is currently Operational

Last checked 2025-06-14T12:36:50.987Z from CodaBox's official status page

Historical record of incidents for CodaBox

Jun 12, 2025

Report: "Flowin integration environment unstable"

Last update 2025-06-12T08:54:18.663Z

investigating2025-06-12T08:54:18.660Z

Flowin integration environment unstable

Jun 4, 2025

Report: "Delay in delivery via Exact Online"

Last update 2025-06-04T16:11:00.000Z

Resolved2025-06-04T16:11:00.000Z

This incident has been resolved.

Update2025-06-04T13:04:00.000Z

We are continuing to monitor for any further issues.

Monitoring2025-06-04T10:09:00.000Z

We have started delivery via Exact Online. Files are on their way.

Report: "Delay in delivery via Exact Online"

Last update 2025-06-04T14:11:19.958Z

resolved2025-06-04T14:11:19.940Z

This incident has been resolved.

monitoring2025-06-04T11:04:00.912Z

We are continuing to monitor for any further issues.

monitoring2025-06-04T08:09:15.773Z

We have started delivery via Exact Online. Files are on their way.

Report: "Missing CODA from BNP"

Last update 2025-06-04T08:46:00.000Z

Investigating2025-06-04T08:46:00.000Z

BNP coda can't be delivered due to missing data from the bank. We are in contact with BNP to get this solved.

Report: "Missing CODA from Crelan & KBC"

Last update 2025-06-04T08:30:00.000Z

Resolved2025-06-04T08:30:00.000Z

All KBC and Crelan coda was delivered

Update2025-06-03T13:19:00.000Z

CODA delivery for KBC & Crelan is currently ongoing

Monitoring2025-06-03T10:52:00.000Z

KBC and Crelan CODA are being processed. Delivery will follow. BNP is contacted as no CODA was received.

Investigating2025-06-03T08:19:00.000Z

We are currently investigating this issue.

Report: "Missing CODA from BNP"

Last update 2025-06-04T08:09:15.737Z

investigating2025-06-04T06:46:29.516Z

BNP coda can't be delivered due to missing data from the bank. We are in contact with BNP to get this solved.

Report: "Missing CODA from Crelan & KBC"

Last update 2025-06-04T06:30:21.279Z

resolved2025-06-04T06:30:21.265Z

All KBC and Crelan coda was delivered

monitoring2025-06-03T11:19:11.661Z

CODA delivery for KBC & Crelan is currently ongoing

monitoring2025-06-03T08:52:16.920Z

KBC and Crelan CODA are being processed. Delivery will follow. BNP is contacted as no CODA was received.

investigating2025-06-03T06:19:05.475Z

We are currently investigating this issue.

Jun 3, 2025

Report: "Missing CODA from BNP, Crelan & KBC"

Last update 2025-06-03T13:19:00.000Z

Update2025-06-03T13:19:00.000Z

CODA delivery for KBC & Crelan is currently ongoing

Monitoring2025-06-03T10:52:00.000Z

KBC and Crelan CODA are being processed. Delivery will follow. BNP is contacted as no CODA was received.

Investigating2025-06-03T08:19:00.000Z

We are currently investigating this issue.

Report: "MyCodabox login currently not possible"

Last update 2025-06-03T11:05:00.000Z

Resolved2025-06-03T11:05:00.000Z

This incident has been resolved.

Monitoring2025-06-03T10:43:00.000Z

A fix has been implemented and we are monitoring the results.

Identified2025-06-03T10:23:00.000Z

The issue has been identified and a fix is being implemented.

Investigating2025-06-03T08:17:00.000Z

We are currently investigating this issue.

Report: "MyCodabox login currently not possible"

Last update 2025-06-03T09:05:25.991Z

resolved2025-06-03T09:05:25.974Z

This incident has been resolved.

monitoring2025-06-03T08:43:06.026Z

A fix has been implemented and we are monitoring the results.

identified2025-06-03T08:23:23.093Z

The issue has been identified and a fix is being implemented.

investigating2025-06-03T06:17:56.852Z

We are currently investigating this issue.

May 23, 2025

Report: "Missing CODA from CBC"

Last update 2025-05-23T08:59:00.000Z

Resolved2025-05-23T08:59:00.000Z

All CBC coda has been delivered

Monitoring2025-05-22T17:00:00.000Z

CBC confirmed coda has been resend. Please wait for delivery

Investigating2025-05-22T15:17:00.000Z

Coda files from CBC are currently missing. The issue is under investigation.

Report: "Missing CODA from CBC"

Last update 2025-05-23T06:59:32.430Z

resolved2025-05-23T06:59:32.412Z

All CBC coda has been delivered

monitoring2025-05-22T15:00:28.307Z

CBC confirmed coda has been resend. Please wait for delivery

investigating2025-05-22T13:17:59.957Z

Coda files from CBC are currently missing. The issue is under investigation.

May 20, 2025

Report: "Delay in KBC/CBC CODA"

Last update 2025-05-20T12:32:41.326Z

resolved2025-05-20T12:32:41.304Z

All KBC coda is delivered

monitoring2025-05-20T11:09:55.160Z

KBC coda delivery is ongoing

monitoring2025-05-20T09:09:09.000Z

KBC coda delivery is ongoing

monitoring2025-05-20T08:29:07.576Z

The KBC CODA is currently being processed by the system.

investigating2025-05-20T05:14:35.025Z

We are currently investigating this issue.

May 13, 2025

Report: "Delay in CODA from ING"

Last update 2025-05-13T14:01:14.184Z

resolved2025-05-13T14:01:14.168Z

This incident has been resolved.

identified2025-05-13T11:47:04.268Z

We are processing the missing CODA.

investigating2025-05-13T09:18:30.162Z

We are missing a part of our daily CODA. We're investigating the issue.

May 12, 2025

Report: "Our helpdesk is currently not reachable by telephone."

Last update 2025-05-12T10:34:11.321Z

resolved2025-05-12T10:34:11.308Z

This incident has been resolved.

identified2025-05-12T08:16:37.873Z

Our helpdesk line at +32 2 880 84 80 is currently not reachable by telephone.

May 6, 2025

Report: "Delay in coda from BNP"

Last update 2025-05-06T12:01:47.095Z

resolved2025-05-06T12:01:47.077Z

All BNP CODA is handled

monitoring2025-05-06T09:41:46.712Z

CODA delivery is ongoing

monitoring2025-05-06T07:45:45.920Z

We received the CODA files and started processing

investigating2025-05-06T05:52:02.100Z

We are currently investigating this issue.

Report: "Signing with Twikey is not possible"

Last update 2025-05-06T10:40:10.916Z

resolved2025-05-06T10:40:07.893Z

Twikey solved the issue

investigating2025-05-06T08:35:11.699Z

Signing via Twikey is not working at the moment. We are in contact with Twikey to investigate.

May 2, 2025

Report: "CARO registrations for VISA cards temporary out of order"

Last update 2025-05-02T09:11:44.928Z

resolved2025-05-02T09:11:44.908Z

This incident has been resolved.

monitoring2025-04-14T11:20:15.128Z

A fix has been implemented and we are monitoring the results.

identified2025-04-10T07:52:26.215Z

CARO registrations for VISA cards temporary out of order. The issue is identified and we are working on a fix.

Apr 29, 2025

Report: "Delay in coda from BNP"

Last update 2025-04-29T13:20:36.634Z

resolved2025-04-29T13:20:33.144Z

This incident has been resolved.

monitoring2025-04-29T07:28:40.856Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-29T06:51:53.635Z

We are currently investigating this issue.

Apr 23, 2025

Report: "Delay in CODA from Crelan"

Last update 2025-04-23T12:41:38.239Z

resolved2025-04-23T12:41:38.223Z

This incident has been resolved.

monitoring2025-04-23T12:41:25.921Z

We are continuing to monitor for any further issues.

monitoring2025-04-23T07:00:21.758Z

CODA delivery from Crelan is ongoing.

investigating2025-04-23T06:05:59.261Z

We are currently investigating this issue.

Report: "Delay in CODA from BNP"

Last update 2025-04-23T10:47:15.230Z

resolved2025-04-23T10:47:15.213Z

This incident has been resolved.

monitoring2025-04-23T07:43:57.142Z

Coda delivery for BNP is ongoing

investigating2025-04-23T06:05:28.757Z

We are currently investigating this issue.

Report: "Codabox Helpdesk planned maintenance"

Last update 2025-04-23T07:58:32.836Z

resolved2025-04-23T07:58:32.819Z

This incident has been resolved.

investigating2025-04-22T09:20:01.530Z

Timing: 22/4 Starting at 15pm CET during 4 hours. Codabox HelpDesk is migrating the email system. It is possible some customers can't send mails during the intervention to helpdesk@codabox.com. If you receive a failed delivery, please resend your mail after the intervention.

Apr 22, 2025

Report: "Tools to connect to our systems that use FTP are being blocked."

Last update 2025-04-22T07:43:00.782Z

resolved2025-04-22T07:43:00.762Z

This incident has been resolved.

monitoring2025-04-19T07:31:23.712Z

The fix was successful and we are monitoring the results. Our FTP server is accessible again.

identified2025-04-18T13:46:51.329Z

We are implementing a fix. Our FTP server will be down for approximately two hours.

investigating2025-04-18T08:38:06.772Z

We are continuing to investigate this issue.

investigating2025-04-18T08:36:31.607Z

We are currently investigating this issue.

monitoring2025-04-17T13:18:45.008Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-17T11:04:16.331Z

We are currently investigating this issue.

Apr 4, 2025

Report: "Codabox Connect is having technical issues"

Last update 2025-04-04T09:36:50.137Z

resolved2025-04-04T09:36:50.118Z

This incident has been resolved.

monitoring2025-04-04T08:07:17.444Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-04T07:21:55.974Z

We are currently investigating this issue.

Report: "Flowin API is having technical issues"

Last update 2025-04-04T09:36:45.262Z

resolved2025-04-04T09:36:45.247Z

This incident has been resolved.

monitoring2025-04-04T08:07:07.231Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-04T07:22:15.570Z

It is currently impossible to send documents. Receiving documents works fine. We are inventigating the issue.

investigating2025-04-04T06:57:29.083Z

We are currently investigating this issue.

Apr 1, 2025

Report: "Delay in CODA for KBC"

Last update 2025-04-01T14:56:10.656Z

resolved2025-04-01T14:56:10.625Z

This incident has been resolved.

monitoring2025-04-01T14:55:53.716Z

All CODA files have been processed and delivered (or being delivered). We will monitor the situation.

monitoring2025-04-01T14:38:04.000Z

KBC coda is arriving

identified2025-04-01T10:58:16.947Z

We have received the files and are processing them. Files should start to arrive slowly.

investigating2025-04-01T08:07:50.585Z

We have contacted the bank. They acknowledged there is an issue with the file transfer and are looking into it.

investigating2025-04-01T07:18:33.345Z

We are currently investigating this issue.

Mar 6, 2025

Report: "Delay in CODA from BNP"

Last update 2025-03-06T07:01:16.854Z

resolved2025-03-06T07:01:16.840Z

BNP delivered all coda

identified2025-03-05T11:08:29.839Z

BNP is investigating the issue.

investigating2025-03-05T08:17:57.753Z

We are currently investigating this issue.

Feb 17, 2025

Report: "Delay in CODA delivery for ING"

Last update 2025-02-17T13:56:39.837Z

resolved2025-02-17T13:56:39.820Z

All ING coda has been delivered

monitoring2025-02-17T13:25:29.017Z

Allmost all CODA from ING has been delivered.

monitoring2025-02-17T10:13:56.000Z

Missing CODA files from ING arrived. The delivery to the customers is ongoing. We expect delivery finishes around 4pm.

identified2025-02-17T08:06:53.683Z

We did not receive all files from ING. We are in contact with the bank to get it resolved as soon as possible.

investigating2025-02-14T15:39:19.573Z

We're still waiting on ING to provide the missing files.

investigating2025-02-14T12:06:48.655Z

We did not receive all files from ING. We are in contact with the bank to get it resolved as soon as possible.

Feb 6, 2025

Report: "Twikey / Signing with Itsme & Belfius / Incompatible BIC"

Last update 2025-02-06T08:34:20.523Z

resolved2025-02-06T08:34:20.508Z

Twikey has made the necessary changes to resolve the issues.

investigating2025-02-05T13:58:10.618Z

We are currently experiencing some issue with our link to Twikey for signing Belfius mandates and some incompatible BIC codes. We are in contact with Twikey to have it resolved as soon as possible.

Feb 4, 2025

Report: "Delay in CODA for Belfius & KBC/CBC"

Last update 2025-02-04T10:39:08.661Z

resolved2025-02-04T10:39:08.646Z

This incident has been resolved.

identified2025-02-04T09:22:27.527Z

KBC/CBC CODA are ready for pickup and delivery. Belfius is still being processed.

identified2025-02-04T08:34:18.642Z

The issue has been identified and a fix is being implemented.

Jan 22, 2025

Report: "Delay in CODA delivery"

Last update 2025-01-22T12:04:38.800Z

resolved2025-01-22T12:04:38.785Z

This incident has been resolved.

monitoring2025-01-22T08:25:10.191Z

A fix has been implemented and we are monitoring the results.

investigating2025-01-22T07:28:45.761Z

Delay in CODA delivery for several banks: Crelan, Beobank, Bank van Breda, CPH, Nagelmackers We are investigating this issue.

Jan 20, 2025

Report: "Mycodabox : creating new companies is not working"

Last update 2025-01-20T15:31:26.592Z

resolved2025-01-20T15:31:26.577Z

This incident has been resolved.

monitoring2025-01-20T15:11:29.952Z

A fix has been implemented and we are monitoring the results.

investigating2025-01-20T15:08:28.730Z

Creating new companies is currently not possible. We are looking into the issue.

Jan 17, 2025

Report: "Delay in CODA delivery for Crelan"

Last update 2025-01-17T09:01:10.186Z

resolved2025-01-17T09:01:10.174Z

All coda has been delired

identified2025-01-17T07:54:55.526Z

Crelan CODA files arrived too late. Processing and delivery is ongoing.

Dec 15, 2024

Report: "Delay in delivery to Exact Online"

Last update 2024-12-15T07:42:17.006Z

resolved2024-12-15T07:42:16.992Z

This incident has been resolved.

identified2024-12-13T16:05:59.918Z

We are still investigating the issue. It may continue during the weekend. Thank you for your patience.

identified2024-12-13T09:34:43.000Z

We are in contact with Exact Online to resolve the issue.

investigating2024-12-13T07:51:40.476Z

We are currently investigating this issue.

Nov 26, 2024

Report: "Zoomit beta not available"

Last update 2024-11-26T13:52:46.055Z

resolved2024-11-26T13:52:23.463Z

This incident has been resolved.

investigating2024-11-26T13:25:24.000Z

Zoomit beta is currently not available. No impact on end users/customers for banks.

Nov 15, 2024

Report: "Delay in delivery for CODA for KBC/CBC"

Last update 2024-11-15T11:48:22.547Z

resolved2024-11-15T11:48:22.534Z

CODA files are ready for delivery.

identified2024-11-15T08:46:41.416Z

We've identified the problem and are processing files. We will update this page when all files are ready for delivery.

investigating2024-11-15T07:58:03.055Z

We are currently investigating this issue.

Oct 29, 2024

Report: "Delay in Viva Wallet CODA delivery"

Last update 2024-10-29T14:04:56.994Z

resolved2024-10-29T14:04:56.975Z

All coda is delivered.

monitoring2024-10-29T11:07:46.534Z

We are processing the missing CODA. Delivery will be ready in the afternoon.

investigating2024-10-25T11:32:05.347Z

We are experiencing a delay in the delivery of CODA for Viva Wallet. We are in contact with the bank to have this resolved.

Report: "Delay in delivery for CODA from Belfius"

Last update 2024-10-29T14:04:33.013Z

resolved2024-10-29T14:04:32.993Z

All Coda is delivered

monitoring2024-10-29T11:08:08.564Z

We are still processing the files. Delivery will be ready in the afternoon.

identified2024-10-29T09:05:14.000Z

We are processing the files. Delivery will be ready in the afternoon.

investigating2024-10-29T08:09:49.956Z

We are currently investigating this issue.

Oct 14, 2024

Report: "FLOWIN / VOILA / Outage in registration & deregistration on Peppol"

Last update 2024-10-14T10:20:32.073Z

resolved2024-10-14T10:20:32.056Z

This incident has been resolved.

monitoring2024-10-14T08:07:48.000Z

Due to an incident at Peppol, (de)registrations for VOILA and FLOWIN are failing. The team at Peppol is working on a fix.

Oct 11, 2024

Report: "FLOWIN / VOILA / Outage in registration & deregistration on Peppol"

Last update 2024-10-11T14:53:30.318Z

resolved2024-10-11T14:53:30.303Z

This incident has been resolved.

investigating2024-10-11T09:31:32.586Z

Due to an incident at Peppol, (de)registrations for VOILA and FLOWIN are failing. The team at Peppol is working on a fix.

Sep 30, 2024

Report: "Degraded perfomance on Zoomit"

Last update 2024-09-30T11:47:36.283Z

resolved2024-09-30T11:47:36.264Z

This incident has been resolved.

investigating2024-09-30T11:23:24.164Z

We are currently investigating this issue.

Report: "Delay in CODA from BNP Paribas Fortis"

Last update 2024-09-30T09:29:09.918Z

resolved2024-09-30T09:29:09.903Z

This incident has been resolved.

monitoring2024-09-30T09:23:30.014Z

CODA files are ready for delivery or pickup via API.

identified2024-09-30T08:10:33.029Z

We are processing the missing files. It will take approximately until noon to have the files ready for delivery.

identified2024-09-30T07:55:46.627Z

The issue has been identified and a fix is being implemented.

investigating2024-09-30T07:17:08.673Z

We are currently investigating this issue.

Sep 11, 2024

Report: "Delay in CODA from Bank v/ Breda, Beobank, CPH, AXA/Crelan, Nagelmackers."

Last update 2024-09-11T06:07:11.959Z

resolved2024-09-11T06:07:11.945Z

This incident has been resolved.

monitoring2024-09-10T14:16:22.112Z

Coda delivery for Bank v/ Breda, Beobank, CPH, Crelan, Nagelmackers is ongoing.

investigating2024-09-10T07:36:04.166Z

We are currently investigating this issue.

Aug 30, 2024

Report: "CARO registration of new customers is not possible"

Last update 2024-08-30T09:04:37.939Z

resolved2024-08-30T09:04:37.926Z

This incident was solved by the external party.

identified2024-08-29T08:07:31.552Z

The CARO registrations fail because of an error at an external party. We wait for feedback and corrective actions from the external party.

Aug 23, 2024

Report: "Delay in Belfius CODA"

Last update 2024-08-23T11:56:07.103Z

resolved2024-08-23T11:56:07.083Z

This incident has been resolved.

monitoring2024-08-23T08:42:55.040Z

A fix has been implemented and we are monitoring the results.

Aug 21, 2024

Report: "Flowin / Zoomit documents stay in "sending""

Last update 2024-08-21T08:31:52.791Z

resolved2024-08-21T08:31:52.774Z

This incident has been resolved.

identified2024-08-20T07:53:05.440Z

We are continuing to work on a fix for this issue.

identified2024-08-19T14:26:30.000Z

The issue has been identified and a fix will be implemented tomorrow.

investigating2024-08-19T14:02:30.547Z

We are continuing to investigate this issue.

investigating2024-08-19T09:52:17.826Z

We are currently investigating an issue where Zoomit documents stay in state "sending" since 13/8.

Aug 20, 2024

Report: "Maintenance on sandbox"

Last update 2024-08-20T12:43:18.260Z

resolved2024-08-20T12:43:18.245Z

Maintenance has completed.

investigating2024-08-20T12:03:29.327Z

We are doing an unplanned maintenance on our sandbox environment. Expected downtime: 1hr. The API will be unavailable during this time.

Jul 31, 2024

Report: "INC0054039 // Delay in coda delivery for Belfius, ING, and KBC"

Last update 2024-07-31T14:20:47.358Z

resolved2024-07-31T14:20:47.343Z

All coda has been delivered.

identified2024-07-31T11:13:10.114Z

The delivery of coda is still ongoing.

identified2024-07-31T08:38:49.834Z

The issue has been identified, and the delivery of coda is currently ongoing

investigating2024-07-31T06:39:54.316Z

We are currently investigating this issue.

Jul 8, 2024

Report: "Delay in CODA with foreign currency transactions"

Last update 2024-07-08T13:47:31.485Z

resolved2024-07-08T13:47:31.472Z

This incident has been resolved.

identified2024-07-08T09:50:34.996Z

The issue has been identified and a fix is being implemented.

investigating2024-07-08T07:27:07.585Z

We are currently investigating this issue.

Jul 5, 2024

Report: "Delay in Crelan CODA"

Last update 2024-07-05T07:00:56.995Z

resolved2024-07-05T07:00:56.981Z

This incident has been resolved.

monitoring2024-07-04T13:39:47.521Z

A fix has been implemented and we are monitoring the results.

identified2024-07-04T07:42:41.366Z

We are continuing to work on a fix for this issue.

identified2024-07-03T09:04:13.342Z

We are experiencing a delay and/or gap in the delivery of CODA files for Crelan due to a technical issue we have identified. Our team is actively investigating and working to resolve the problem. We will provide updates as soon as possible. Thank you for your patience and understanding.

Jul 4, 2024

Report: "Exact Online deliveries delayed"

Last update 2024-07-04T13:38:02.010Z

resolved2024-07-04T13:38:01.995Z

This incident has been resolved.

monitoring2024-07-04T07:29:55.041Z

We are currently delivering the backlog of files to Exact Online.

investigating2024-07-04T07:22:54.261Z

Delivery to Exact Online is delayed. We're investigating the issue.

Report: "Delay in Belfius CODA"

Last update 2024-07-04T12:57:37.885Z

resolved2024-07-04T12:57:37.866Z

All Belfius Coda is delivered

monitoring2024-07-04T08:32:17.206Z

Belfius Coda delivery is ongoing.

investigating2024-07-04T07:48:08.091Z

We are currently investigating this issue.

Jun 24, 2024

Report: "Delivery of CODA Files for Crelan"

Last update 2024-06-24T07:46:33.381Z

resolved2024-06-24T07:46:33.363Z

This incident has been resolved.

identified2024-06-21T06:55:23.635Z

We are continuing to work on a fix for this issue.

identified2024-06-20T07:08:03.460Z

Jun 13, 2024

Report: "Delay in Coda delivery for Crelan"

Last update 2024-06-13T09:31:49.837Z

resolved2024-06-13T09:31:49.821Z

Crelan coda files are delivered

identified2024-06-13T07:33:31.221Z

Delay in Coda delivery for Crelan.

Jun 12, 2024

Report: "Delay in Coda delivery for Crelan"

Last update 2024-06-12T12:09:52.458Z

resolved2024-06-12T12:09:52.441Z

This incident has been resolved.

monitoring2024-06-12T07:22:57.710Z

Crelan Coda delivery is ongoing. We expect all processing to be done by noon.

identified2024-06-12T06:24:30.096Z

The issue has been identified. Delay in coda delivery from the bank towards Codabox.

investigating2024-06-12T06:02:55.434Z

We are currently investigating this issue.

Report: "Perfomance degradation in Zoomit for ING, CPH and Beobank"

Last update 2024-06-12T06:24:42.872Z

resolved2024-06-12T06:24:42.860Z

This incident has been resolved.

investigating2024-06-12T05:52:38.127Z

We are currently investigating this issue.

Jun 11, 2024

Report: "Delayed delivery of CODA"

Last update 2024-06-11T10:49:24.723Z

resolved2024-06-11T10:49:24.704Z

All coda has been delivered.

monitoring2024-06-11T09:43:43.471Z

Coda delivery for Crelan is complete. Processing is ongoing for Argenta and Befius. We continue to monitor the situation.

monitoring2024-06-11T07:49:14.578Z

Delayed delivery of Coda files for Crelan, Belfius and Argenta. Processing is ongoing. We continue to monitor the situation.