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This incident has been resolved.

We have identified an issue with sending emails to users and are currently working on a fix. In the meantime, users might not be able to receive some emails from us, including but not limited to: sign ups, password-less logins, invitations, mentions, and document shares.

This incident has been resolved.

We have identified an issue with sending emails to users and are currently working on a fix. In the meantime, users might not be able to receive some emails from us, including but not limited to: sign ups, password-less logins, invitations, mentions, and document shares.

This incident has been resolved.

There is currently an issue degrading performance across doc writes through the API server and with doc processing. We are investigating this issue and expect it to be resolved within 30 minutes.

This incident has been resolved.

We are currently experiencing an outage that is preventing the scanning of attachments and images for viruses. This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully, but we are experiencing a delay in processing them to deem them safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.

This incident has been resolved.

We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.

This incident has been resolved.

We have identified the issue and are working with Google on a resolution.

We are currently investigating this issue.

This incident has been resolved.

We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

This incident has been resolved.

We have identified an issue affecting connectivity to docs within Coda causing docs to show as "Offline" and are working on fixing it as quickly as possible. Docs will continue to work in the offline mode though and edits will be saved when docs connect again online.

This incident has been resolved.

We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

This incident has been resolved.

We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

Coda experienced a partial outage due to problems with our networking infrastructure. The AWS team worked diligently with us to narrow down the issue and identified a DNS limit that surfaced on larger than usual load. We have already applied changes to improve the stability of this infrastructure and we are continuing to improve our systems to ensure this problem does not recur.

We are investigating some intermittent failures that are taking place within our underlying infrastructure. We hope to have this resolved soon but do not currently have an ETA.

A fix has been deployed for the issue that was impacting Brave browsers. Brave browser users should now be able to edit docs as before. The issue is now resolved.

We have identified the cause for users becoming readonly on docs to be limited to the Brave browser. We're currently working on a fix to fix this problem across Brave browsers.

We are currently investigating intermittent user reports of being unable to access docs.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Automations scheduled to be periodically run are currently not executing on time. This is causing delays for automations that are setup based on document row triggers and pack / table syncs. We are investigating and hope for it to be resolved soon.

We've verified that the issue is resolved with our workaround in place.

We've rolled out a workaround for the CloudFront issue and monitoring to see if it fixes the issue.

We are aware of an issue that is causing some pack requests to fail when they are initiated from clients. We currently believe this may be an issue within HTTP/2 handling on AWS's CloudFront and we are working with AWS support to try to resolve the issue. We do not currently have a ETA for the issue to be resolved. A workaround for impacted documents can be to reload the document after a few minutes. Pack request results may then appear within the document.

This issue is now resolved. If you are using Chrome 110 and the date time picker is not working correctly on a loaded doc, it should work again after refreshing the doc.

It's taking a bit longer than expected to validate the fix. But, we're still on it. We're trying to make sure it's just right. We hope to have it deployed within an hour.

We have a fix prepared for the date time picker issue on Chrome 110 and we are in the process of validating and preparing the fix to be pushed out to coda.io. We plan on having this issue resolved within the next two hours.

Chrome 110 was released yesterday. There is a change of behavior in Chrome 110 that is causing our date time picker to not reliably work. This is impacting Chrome users as they upgrade their installation of Chrome. We are presently working on fixing the issue and hope to soon have a fix in place to allow the picker to work properly on Chrome 110.

A small number of customers using SAML for authentication may have experienced errors when logging in. This incident is now resolved.

This incident has been resolved.

We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.

This incident is now resolved. Values submitted previously through the forms should now be visible within their parent docs and form submittal should work as normal moving forward.

We are continuing to work on this and expect a resolution within 20-30 minutes.

We are currently experiencing an issue that causes writes to docs via the API to be delayed. We are currently working on resolving the issue and the writes accepted from the API will then become visible within docs. We will continue to update the incident as the issue is fixed.

This incident has been resolved.

We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

This incident has been resolved.

We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). We are monitoring the situation and hope to have a resolution shortly.

This incident has been resolved. We apologize for the disruption and will be improving our processes to avoid having this particular issue happen again.

We are aware of the site outage and it should be resolved shortly.

This incident has been resolved.

We are currently investigating an outage to packs.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating the issue.

We've pushed a fix and the infinite reload issue should be resolved for all remaining users.

We are currently investigating an issue where some docs are in a reload loop.

We've identified and fixed the issue... packs should be flowing again. Sorry for the inconvenience

We're currently investigating an elevated error rate in running packs

This incident has been resolved.

We are currently investigating an issue where new docs are not loading. Currently opened docs are not affected.

This incident has been resolved.

A fix has been implemented and we are monitoring the systems to ensure things are back to normal.

We're currently investigating an issue where docs and the doc list are slow to load.

This incident has been resolved. Google incorrectly flagged a Coda domain as a phishing site. Sorry for the scare.

Google has incorrectly flagged a Coda domain as a phishing site. We have contacted Google and are working on mitigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

The sporadic loading issues have ceased and we've implemented a number of fixes to prevent them from happening in the future. Sorry for any inconvenience this has caused.

We are continuing to monitor for issues. The service remains healthy.

We've identified the cause of the sporadic loading issues and have deployed a fix for them. We are continuing to monitor things.

We are currently investigating sporadic issues with loading docs and the docs list within Coda.

This incident has been resolved.

We are taking a maintenance window between 6pm to 7pm Saturday evening (4/25) to perform essential infrastructure maintenance. During this time the Coda website, creation of new documents and access to existing documents may be delayed or unavailable. Details here - https://community.coda.io/t/planned-maintenance-saturday-4-25-2020-at-6pm-pst-maintenance/15443

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with docs not loading for some users.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue loading and creating docs.

We've completed all maintenance and all services should be operational.

We are currently performing routine maintenance on the services and expect intermittent service disruption over the next half hour.

The issue has been resolved. Thank you for your patience and understanding.

We're currently investigating issues in loading and editing docs...

This incident has been resolved.

We are currently investigating an issue affecting some services.

We've resolved the issue. Periodic automations should start executing now and catch up shortly. Sorry for the trouble.

We've identified the root cause of the issue and are working on a fix now.

We are currently investigating an issue where periodic automations are not firing.

New CDN is accessible worldwide and site should be fully operational for most users until propagation completes.

The migration is complete and we are monitoring the CDN. DNS propagation may take additional time to complete but should not be disruptive.

We are performing a migration of our CDN during which time parts of Coda may fail to load.

The incident has been resolved. We apologize for any inconvenience.

We have released a fix for the issue. Service is recovering.

We are currently investigating an issue with the site being slow to load.

This incident has been resolved.

The issue has been identified and we are working on fixing it. Thank you for your patience.

We've finished our emergency maintenance and everything should be back to normal. We apologize for any inconvenience you may have experienced. We've learned a lot from this and will use these learnings to improve our service reliability.

We believe we've fixed the bug that was causing intermittent issues in accessing Coda so things are back to normal (mostly).

We are still experiencing intermittent issues that are sporadically preventing access to Coda. Please bear with us as we try to resolve these problems.

We've applied a set of fixes and most of our services should have recovered now. We are doing some background maintenance tasks to fix the underlying issue and should be done soon.

We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.