Is Clumio Down Right Now? Check if there is a current outage ongoing.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

The incident is now resolved and backup tasks are completing successfully.

The underlying service provider issue is now resolved. We are currently monitoring the status of the tasks.

The issue has been identified at the service provider end.

We are currently investigating backup failures observed across data sources due to an underlying service provider issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Currently investigating a performance degradation specific to MSSQL on EC2 Database backups. Log backups and restore operations are not impacted at this time.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

Performance degradation has been identified and we are working on resolving the issue.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We have identified further degradation in services. A fix has been identified and will be implemented shortly.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

A fix for this issue is now deployed. The issue stands fixed.

The issue has been identified and a fix is being implemented.

We are currently investigating the issue. This issue is isolated to adding/modifying Clumio Protection Groups. Other components of the Clumio US1 Portal (portal.clumio.com) remain unaffected. Users might encounter following error message while adding/modifying S3 protection group. "Could not add buckets to Protection Group. Failed to add these buckets : ..."

Normal service functionality has been restored following AWS's completion of their recovery efforts. We're happy to report that EC2 backup tasks are now succeeding without issue. This incident has been resolved.

AWS reported progress in resolving the underlying issue, and we observed gradual improvements in EC2 task performance. Clumio will continue to monitor the EC2 backup health.

We are actively monitoring the situation and will provide updates as soon as more information becomes available from the AWS.

Clumio has detected a service disruption stemming from an outage within our cloud service provider, Amazon Web Services (AWS) infrastructure. This outage has directly affected our AWS EC2 backup tasks, leading to intermittent failures. Users may experience EC2 backup task failures until the issue is resolved from the AWS side. Any customer who has EC2 backups configured for their AWS "us-east-1" account will notice these failures. We are actively monitoring the situation and will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Clumio has identified an degraded performance which affects navigating around the Clumio portal in US1 ( https://portal.clumio.com, https://west.portal.clumio.com)

This incident has been resolved.

Clumio has identified an issue that prevents users from being able to access the Clumio portal in US1 ( https://portal.clumio.com, https://west.portal.clumio.com).