Historical record of incidents for Clickfunnels 2.0
Report: "Payment Provider Down"
Last updateThis incident has been resolved.
The issue has been resolved, and all systems are operating normally. We will continue to monitor performance to ensure ongoing stability.
We have pinpointed the underlying cause and begun implementing corrective measures. We will keep you informed of our progress as the work advances.
We are actively investigating the root cause so that appropriate corrective actions can be implemented. We will continue to issue regular updates on our progress.
We are continuing to work on a fix for this issue.
We are currently monitoring an outage with our payment provider.
Report: "Payment Provider Down"
Last updateWe are currently monitoring an outage with our payment provider.
Report: "Some Customers Impacted by Payment Processor Outage"
Last updateThis incident has been resolved.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
The issue has been identified. We are monitoring one of our payment processors, which is down. This only affects some of our customers.
We are investigating an issue with Checkouts being unable to be completed.
Report: "Some Customers Impacted by Payment Processor Outage"
Last updateWe continue to monitor one of our payment processors, which is down. This only affects some of our customers.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
We continue to monitor one of our payment processors, which is down. This only affects some of our customers.
The issue has been identified. We are monitoring one of our payment processors, which is down. This only affects some of our customers.
We are investigating an issue with Checkouts being unable to be completed.
Report: "Checkouts Unable to Complete"
Last updateWe are investigating an issue with Checkouts being unable to be completed.
Report: "Some Checkout Forms Unable To Submit"
Last updateThis incident has been resolved.
We are investigating an issue where some checkout forms are unable to be submitted.
Report: "Some Checkout Forms Unable To Submit"
Last updateWe are investigating an issue where some checkout forms are unable to be submitted.
Report: "Unable to login"
Last updateThe service that handles our logins was down, so users were unable to log in.
Report: "Unable to login"
Last updateThe service that handles our logins was down, so users were unable to log in.
Report: "Intermittent issues with support documentation portal"
Last updateThe issue has been resolved all articles are reliably avalible.
We have identified a issue where our support documentation is not loading for some users. We have identified the root cause as being with a 3rd party provider who hosts these articles. They are working to address the issue.
Report: "Intermittent issues with support documentation portal"
Last updateThe issue has been resolved all articles are reliably avalible.
We have identified a issue where our support documentation is not loading for some users. We have identified the root cause as being with a 3rd party provider who hosts these articles. They are working to address the issue.
Report: "Store Checkouts Issue"
Last updateThis incident has been resolved.
A fix has been deployed and we are monitoring.
We have identified the issue and are working on a fix for Store Checkouts.
We are continuing to investigate an issue with Store Checkouts not loading.
We are continuing to investigate an issue with Store Checkouts not loading.
We are investigating an issue with Store Checkouts not loading.
Report: "Account Creation Issues"
Last updateThis incident has been resolved.
We are currently investigating an issue with the account creation process.
Report: "Errors Accessing Workspaces"
Last updateThis incident has been resoloved.
The fix has been implemented and we are monitoring the issue.
We have identified the issue and are working to implement the fix.
We are currently investigating an issue accessing workspaces.
Report: "Issues with Page Sharing"
Last updateWe have resolved this issue.
We are continuing to work on the fix.
We have identified the issue and are working on the fix.
We have disabled page sharing while we investigate an issue.
Report: "System Emails Degraded View"
Last updateThe incident is rsolved.
Fix is being tested and deployed.
The issue has been identified and we are working on a fix.
We currently investigating an issue with system email view not properly displaying information.
Report: "Unable to Checkout"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are investigating with a downstream provider on the checkout steps unable to load.
We are investigating with a downstream provider on the checkout steps unable to load.
We are continuing to investigate this issue.
We continue to investigate the issue with checkout steps unable to load.
We are continuing to investigate this issue.
We are currently investigating an issue with checkout steps unable to load.
Report: "Outgoing Webhooks with unexpected delay"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix was implemented and webhooks are going out as they came in. Processing was delayed but all data is intact and waiting to process.
The issue has been identified and a fix is being implemented.
We are investigating an issue where outgoing webhooks are taking longer than expected to reach the destination.
Report: "Page Time Outs"
Last updateThis incident has been resolved.
The fix has been deployed and we are monitoring the results.
We are continuing to work on a fix for this issue.
We have identified the issue and are implementing a fix.
We are investigating an issue causing pages to time out.
Report: "Payment Processing Issues for Sign-Ups"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently experiencing issues with payment processing for new sign-ups on our ClickFunnels page. This may result in delays or failures when attempting to complete transactions. Impact: - New users may encounter errors or delays when trying to sign up and complete payments. - Some payment transactions may not be processed successfully. - This is ONLY affecting Clickfunnels 2.0 Sign Up pages
Report: "Issues with Subscription Status"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
Due to an unforeseen issue with a third-party service provider, canceled subscriptions have been churned ahead of their scheduled time. We are in contact with the provider, and are working together to resolve this situation. We will update the status here as we learn more about the impact of this issue. Thank you for your understanding.
Report: "CF2.0 is down."
Last updateAlthough still under DDos Attack, Our measures to mitigate the attack have been successful. We continue to monitor this attack, and react to changing threat vectors.
We are continuing to monitor for any further issues.
Our services are returning to normal. We've adjusted our Firewall rules to block traffic from high risk areas.
We are continuing to work on a fix for this issue.
🛑 Status Update: March 13, 2024 🛑 We are currently experiencing a DDoS (Distributed Denial of Service) attack on our systems. This malicious activity is causing disruptions to our online services. Our team is actively working to mitigate the attack and restore normal operations as quickly as possible.
We are currently investigating this issue.
Report: "Upstream Service Provider Issue"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are currently experiencing an issue with an upstream service provider. We are investigating this issue.
Report: "Upstream Service Provider Issue"
Last updateThe Upstream Service Provider has come back online. There was no impact to our system.
We've identified an issue with an upstream service provider. It is having no impact on our services at the moment. We will continue Monitoring.
Report: "Page and Funnel Editor are not loading"
Last updateOperations have remained smooth. We will continue to monitor our systems but are marked the incident as resolved.
We have identified and resolved the issue. We are continuing to monitor the situation to ensure things remain stable.
We are currently investigating a issue where the page and funnel editor are not loading. Some other components like stats may also be slow or not loading on certain pages. Live pages remain up & accessible.
Report: "CF2 Application Loading Issues"
Last updateThings have remained stable. While out team continues to monitor we are confident things will continue to work smoothly and are marking this issue as resolved.
Things are now back up and working. Both the app and user pages are fully functional. Things may be a bit slow and everything catches up, however no data was lost. We will continue to monitor the situation closely.
We have identified that some user pages are also affected. We have also identified where the issue is. We our team is attempting various methods to address it. We will continue to post regular updates as this effort progresses.
We are currently investigating a issue where in App pages are failing to load. User pages remain unaffected. We are working to identify the root cause & will post updates as things progress.
Report: "Upstream Service Provider 2"
Last updateThis incident has been resolved.
The Incident with our upstream service provider is still ongoing.
Investigating - An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.
Report: "Upstream Sercvice Provider"
Last updateThis incident has been resolved.
Our Upstream service provider is still experiencing issues, however their status is recovering. We continue to monitor.
The issue that our upstream service provider is experiencing is currently worsening as they troubleshoot it. "Clearing caches" is currently an issue. The symptoms you will see with this is previews will not reflect latest changes.
We are currently experiencing issues with an upstream service provider. Registration of domains within clickfunnels may be degraded.
Report: "Upstream Service Provider"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
An upstream service provider is currently having issues. We are monitoring the solution. You may experience degraded results in logging in and asset uploads.
Report: "We are currently having an issue with our upstream payment provider."
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented, and the API to the upstream provider is recovering. We are carefully monitoring the situation.
Our upstream provider continues to work on a fix to the payment issue, we are deploying a fix to restore funnel creation.
Our upstream provider is continuing to work on a fix for this issue.
Our upstream provider has identified the issue and is working on getting a fix deployed.
We are currently investigating this issue.
Report: "Long delay in new account creation"
Last updateThe issue has been resolved and the backlog has been cleared.
A fix has been implemented and we are monitoring the results.
Upstream service provider identified the problem in their internal networking systems that triggered the issue and made changes to configuration and deployments to address the issue.
We are currently experiencing longer than normal delay in account creation due to downtime in an upstream service provider.
We have identified the root cause and have taken steps to address it. All accounts will eventually be created. We are continuing to monitor the situation as we work threw the backlog and expect the account creation process to be back to normal within a few hours.
We are currently experiencing a long delay in new account creation.
Report: "Upstream Service Provider issues"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP.
We are continuing to investigate this issue.
We are currently seeing issues with one of our upstream service providers. This may result in an elevated errors when accessing the ClickFunnels application.
Report: "Failing on create new logins"
Last updateAll Services have returned to normal.
We've implemented a fix, the system functionality is back online. We continue to monitor the situation.
We've identified the issue and are currently implementing a fix.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Sign In are disable"
Last updateDuring a scheduled task, sign ups and sign in were disabled by mistake. Funnels and payments processor were not affected during the event
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "New Account creation being delayed"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
Our account creation process was running behind which is causing delays on signups. No data has been lost and the system should be caught up shortly.
Report: "Workspaces getting delayed on creation"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
New CF2 users are creating workspaces so fast we've hit limits inside CloudFlare. Some users are experiencing 500 errors during workspace creation. We're working on a resolution
We are currently investigating this issue.