Is Clever Down Right Now? Check if there is a current outage ongoing.

Users may have experienced login issues to the Clever Portal today between 4:25am - 5:04am PT. In addition, we discovered users may have experienced issues with using the District Search today between 4:52am - 11:18am PT. Both of these issues are resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have addressed the issue and are currently seeing improvements. We will continue to monitor for further errors and notify once the incident is completely resolved.

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Clever is currently experiencing an issue where those who are using AT&T are not receiving MFA texts to fully authenticate. While we are still investigating the issue, we can confirm that a solid workaround for AT&T users is to use a voice call to authenticate. We will provide regular status updates as we further investigate and identify more.

Clever is currently experiencing an issue where those who are using AT&T are not receiving MFA texts to fully authenticate. We are currently investigating the issue and will provide regular status updates.

Districts syncing to Clever via the PowerSchool Plugin are hitting a 401 installation error. Our team is currently investigating the issue. As a current workaround, districts can resolve the issue by deleting the old plugin and reinstall an updated version. To resolve the error on your PowerSchool Plugin sync, please follow these steps: 1. Delete the existing plugin from PowerSchool on your Plugin Management page. 2. Download the latest version of the plugin for your Clever sync from the Sync > Settings page of your Clever Dashboard. 3. Re-install the plugin from scratch using the instructions available here: https://support.clever.com/hc/s/articles/000001590?language=en_US#setup

We learned PowerSchool recently made changes as part of ongoing server upgrades which impacted the credentials used by the PowerSchool plugin. These credentials are now likely invalid, which means districts on the PowerSchool Plugin sync are not working as expected. What you need to do as soon as possible to restore your sync: 1. Delete the existing Clever plugin from your PowerSchool Plugin Management page. 2. Download the latest version of the plugin from the Sync > Settings page in your Clever Dashboard. This will generate new credentials and securely share them with Clever. 3. Re-install the plugin using these instructions. Clever has sent out an email to all impacted districts. If you have any questions, please reach out to us at support.clever.com

Districts syncing to Clever via the PowerSchool Plugin are hitting a 401 installation error. Our team is currently investigating the issue. As a current workaround, districts can resolve the issue by deleting the old plugin and reinstall an updated version. To resolve the error on your PowerSchool Plugin sync, please follow these steps: 1. Delete the existing plugin from PowerSchool on your Plugin Management page. 2. Download the latest version of the plugin for your Clever sync from the Sync > Settings page of your Clever Dashboard. 3. Re-install the plugin from scratch using the instructions available here: https://support.clever.com/hc/s/articles/000001590?language=en_US#setup We apologize for the inconvenience and will be posting updates as soon as we can.

Districts syncing to Clever via the PowerSchool Plugin are hitting a 401 installation error. Our team is currently investigating the issue. As a current workaround, districts can resolve the issue by deleting the old plugin and reinstall an updated version.To resolve the error on your PowerSchool Plugin sync, please follow these steps:1. Delete the existing plugin from PowerSchool on your Plugin Management page. 2. Download the latest version of the plugin for your Clever sync from the Sync > Settings page of your Clever Dashboard. 3. Re-install the plugin from scratch using the instructions available here: https://support.clever.com/hc/s/articles/000001590?language=en_US#setupWe apologize for the inconvenience and will be posting updates as soon as we can.

Clever Support's phone provider has resolved the outage and phone service is restored. If you encounter any further connection issues, please submit a support request with our team at support.clever.com.

A fix has been implemented by our phone service provider, and inbound calls are now successfully reaching our team. We are actively monitoring the service to ensure continued stability.

Clever Support’s phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!

Clever Support’s phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!

Users may have recently experienced login issues to the Clever Portal on 2/25/2025 between 11:44 AM and 11:51 am PT. This issue was resolved, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Users may have experienced login issues to the Clever Portal on 2/12/2025 between 9:46 pm - 9:49 pm PT and 2/13/2025 between 10:51 pm - 10:52 pm PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Clever is experiencing issues with District Administrators' attempts to adjust their sharing permissions. We’re investigating the issue and will share updates on our status page (status.clever.com). We’re sorry for the inconvenience and thank you for your patience!

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing an issue where School Tech Leads are receiving an error when trying to access student or teacher accounts from the District Dashboard. This is preventing School Tech Leads from accessing student and teacher accounts. We are investigating the issue and will provide regular status updates.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing an issue where STLS are receiving an error when trying to access student or teacher accounts from the District Dashboard. This is preventing STLs from accessing student and teacher accounts. We are investigating the issue and will provide regular status updates.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever has identified the root cause of the issue with Announcements not loading for teachers in the Clever Portal. We will continue to monitor the issue until fully resolved and will provide regular status updates.

Clever is currently experiencing an issue where Announcements in the Clever Portal are not loading for teachers. We are investigating the issue and will provide regular status updates.

Users may have experienced login issues to the Clever Portal Today (11/25/2024) between 11:02am - 11:14am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

Users may have experienced issues logging into Clever using the iOS Clever app between Tuesday, October 29th at 1:14pm PT - Wednesday, October 30th at 7:28am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com

Apple has released iOS 18.1 and Badge scanning in the Clever iOS app is back to normal. To resolve this issue for your district, please upgrade to iOS 18.1. If you experience any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to either iOS 18 or 18.01. We have verified that Badge scanning works with iOS 18.1 beta 2 and anticipate that when 18.1 is released it will address the issue. If you have upgraded to iOS 18 or 18.01 and are experiencing issues with the Clever app, first uninstall the Clever iOS app and then use a browser, such as Safari, to log in at clever.com/badges.

Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to either iOS 18 or 18.01. Our engineers are currently investigating this issue, and we will provide updates as soon as we have more information. If you have upgraded to iOS 18 or 18.01 and are experiencing issues with the Clever app, first uninstall the Clever iOS app and then use a browser, such as Safari, to log in at clever.com/badges.

Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to iOS 18. Our engineers are currently investigating this issue, and we will provide updates as soon as we have more information. If you have upgraded to iOS 18 and are experiencing issues with the Clever app, first uninstall the Clever iOS app and then use a browser, such as Safari, to log in at clever.com/badges.

Clever is aware of an issue where users with 7th generation iPads are unable to scan Badges in the Clever iOS app after updating to iOS 18. Our engineers are currently investigating this issue, and we will provide updates as soon as we have more information. If you have upgraded to iOS 18 and are experiencing issues with the Clever app, we recommend temporarily uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

The issue with Clever Admins not being able to access their Clever Portal has now been resolved. All users should be able to access their Clever Portal. Please contact Clever Support at support.clever.com if you are still having issues. Thank you for your patience!

Clever is currently experiencing an issue with Clever Admins accessing their Clever Portal from their Dashboard. It does not appear to be impacting students and teachers from accessing their Clever Portals. We are currently investigating the issue and will provide regular status updates.

This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Our Engineering team recently released a fix for this issue and we are currently monitoring the situation. Thank you for your continued patience!

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

Users may have experienced login issues to the Clever Portal 10/07/24 between 11:24am - 11:46am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

The intermittent errors within the Clever product for all user types is beginning to subside. We will continue to monitor the issue until fully resolved and will provide regular status updates.

Clever is experiencing intermittent errors within the Clever product for all user types. We’re investigating the issue and will provide regular status updates.

This in-product message is no longer visible for districts that do not have Clever Passwords. This issue has been resolved and we appreciate your patience!

An in-product message was created for user profile pages that were meant to show if a user had a Clever Passwords account provisioned by IDM. However, we are noticing the message is visible to districts that don't have Clever Passwords at all. Our engineers are working to resolve the error and will provide regular status updates! In the meantime, please feel free to ignore that alert.

Users may have experienced login issues to the Clever Portal today between 10:50am - 11:15am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Clever is experiencing an issue in the District Dashboard where the Team folder is not loading. Please note that our team is currently investigating the issue and it will be mitigated shortly!

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have addressed the issue and are currently seeing improvements. We will continue to monitor for further errors and notify once the incident is completely resolved.

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing an issue with District Admins needing to access portal as a user within Clever resulting in an "Uh-Oh: Invalid request - 'redirect_uri' is not valid" error. We have addressed the issue and the product should be operating as normal. We will continue to monitor for further errors and notify once the incident is completely resolved. If you see any additional issues related to this, please contact Clever Support through our Help Center: support.clever.com.

Users may have experienced login issues to the Clever Portal today between 9:19am - 9:41am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We’ve addressed the issue and are beginning to see login errors subside. Users should be able to log into Clever via the Clever Portal at this time. We’ll continue to monitor for further errors and notify once the incident is completely resolved.

Clever is currently experiencing an issue with users accessing Clever via the Clever Portal. This is preventing users from being able to login and access Clever. We are currently investigating the issue and will provide regular status updates.

Users may have experienced login issues to the Clever Portal today between 11:40 am - 12:00 pm PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Our Engineers have identified the cause of the issue and a fix. For any PowerSchool Plugin districts that are still seeing 2023-2024 school year data, the next step is to download the newest version of the Plugin. You can find instructions on how to do that from this Help Center article: https://support.clever.com/s/articles/000001590?language=en_US#update Thank you for your patience and we apologize for any inconvenience this may have caused.

Our Engineers have identified the cause of the issue and a fix. For any PowerSchool Plugin districts that are still seeing 2023-2024 school year data, the next step is to download the newest version of the Plugin. You can find instructions on how to do that from this Help Center article: https://support.clever.com/s/articles/000001590?language=en_US#update If you have any questions or need assistance, please reach out to support.clever.com and a member of our Support Team will reach out to you!

Some PowerSchool Plugin districts are still seeing 2023-2024 school year data in addition to 2024-2025 data despite the rollover date being 8/1/2024. Our team is currently investigating this issue and will provide updates as soon as they are available. Thank you for your patience.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing an issue where student data is not syncing for some districts using the Infinite Campus API version 1.2. This is preventing student data from syncing to Clever. We’re investigating the issue and will provide regular status updates.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing an issue with the clever.com web page resulting in a 429 error when trying to access. We’re investigating the issue and will provide regular status updates. Please note that the Clever Help Center and login page are still operational. You can access the Help Center at https://support.clever.com/s/?language=en_US and the Clever login page at https://www.clever.com/login.

Google has resolved this issue and is rolling the fix out in stages for impacted customers throughout the day today. For districts using the LTS channel, Super Admins in Google can optionally update to 120.0.6099.313 now to resolve.

We have identified the error causing users to encounter a SIGSEGV error when access applications through the Clever Portal in Chromebooks. The root cause of the issue is limited to the Google v120 release. Google is aware of the issue and actively working to resolve issue in the coming days. We recommend not upgrading to the newest v120 release at this time until Google has resolved the issue. As a workaround, you can either roll back to the .310 or .311 of v120 or move to the v124 in the meantime. We will provide status updates as they become available from Google.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing errors when navigating within the District Dashboard preventing certain areas of the product from loading. We are investigating the issue and will provide regular status updates.

This incident has been resolved.

Clever is actively investigating reports of pending deleted staff members across various student information system auto syncs. We’re investigating the issue and will provide regular status updates.

We have resolved this issue, and everything is back to normal. If you experience any additional issues, please contact Clever Support through support.clever.com.

We are continuing to investigate this issue.

We are aware that District and School Announcements in the Portal and Teacher App page sharing is currently down for some districts. Our teams are currently investigating the issue and we will provide regular status updates. We apologize for any inconvenience this may cause.

Our phone provider has resolved the incident and our phone service for support should be working now. Thank you for your patience!

Clever Support's phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing an issue in the District Dashboard which is preventing the ability to search for applications. This is preventing the ability to add applications within the District Dashboard. We are investigating the issue and will provide regular status updates.

Twilio has resolved this issue for Clever, and everything is back to normal.

Twilio, a service that works with Clever, is experiencing an issue with outbound SMS for users. This is preventing users from being able to receive text messages when needing to authenticate using Multi-Factor Authentication (MFA) into Clever. We are monitoring the issue and will provide status updates as they become available from Twilio. For more information on the issue, visit https://status.twilio.com/.

Apple has released iOS 17.4.1 and Badge scanning in the Clever iOS app is back to normal. To resolve this issue for your district, please upgrade to iOS 17.4.1. If you experience any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Our teams have discovered that this issue is known to impact iPad 7th generation and lower when upgrading to iOS 17.4. If you wish to avoid Clever app users in your district from being impacted, you can delay updating iPad devices to iOS 17.4 at this time. Please review Apple’s notice to make an informed decision on upgrading here: https://support.apple.com/en-us/HT214081?lid=lipyd4ap95wy If you have upgraded to iOS 17.4 and are experiencing login issues with the Clever app, we recommend uninstalling the Clever app and using a browser, such as Safari, to log into Clever. We will continue to provide status updates when they become available.

Our teams have discovered that this issue is known to affect certain hardware such as 6th and 7th generation iPads though are not limited to these generations of iPads when upgrading to iOS 17.4. If you wish to avoid Clever app users in your district from being impacted, you can delay updating iPad devices to iOS 17.4 at this time. Please review Apple’s notice to make an informed decision on upgrading here: https://support.apple.com/en-us/HT214081?lid=lipyd4ap95wy If you have upgraded to iOS 17.4 and are experiencing login issues with the Clever app, we recommend uninstalling the Clever app and using a browser, such as Safari, to log into Clever. We will continue to provide status updates when they become available.

Our teams have reproduced the issue and are continuing to investigate the cause and a solution. We will provide updates when they become available. In the meantime, we recommend that users do not upgrade to iOS 17.4. If you have upgraded to iOS 17.4 and are experiencing issues with the Clever app, we recommend uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

Our teams have reproduced the issue and are actively investigating the cause and a solution. In the meantime, as a precaution, we recommend that users do not upgrade to iOS 17.4. If you have upgraded to iOS 17.4 and are experiencing issues with the Clever app, we recommend either downgrading to iOS 17.3 or uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

Clever is aware of an issue where some users are unable to scan Badges in the Clever iOS app after updating to iOS 17.4. We are investigating the issue and will provide regular status updates. In the meantime, as a precaution, we recommend that users do not upgrade to iOS 17.4. If you have upgraded to iOS 17.4 and are experiencing issues with the Clever app, we recommend either downgrading to iOS 17.3 or uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

Clever experienced intermittent issues impacting Single Sign-On (SSO) and Clever Portal from 7:30am - 8:30am PST.

Google has resolved the issue, and everything is back to normal. If you experience any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Google, a service that works with Clever, is experiencing an outage at the moment. This is impacting some districts ability to log into Clever and accessing other applications within Clever. We are monitoring the issue and will provide status updates as they become available from Google.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Clever is experiencing an issue with pages on the clever.com website, however the login button at the top of the page is operational. Our website pages are providing an error message. We are investigating the issue and will provide regular status updates. Please note that all of our services and logins are operational as they have not been impacted by this issue.

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have implemented a fix for this issue and we are monitoring the results.

We are continuing to work on a fix for this issue and will provide further updates as they become available.

Our teams have identified the issue and are working to resolve it. We will continue to provide status updates as they become available.

The Clever Portal is currently down. Our teams are investigating the issue and we will provide status updates as soon as they are available. We sincerely apologize for the inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

“The Clever Portal is currently down for some users. Our teams are still investigating the issue and we will provide status updates as soon as they are available. We sincerely apologize for the inconvenience.”

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have identified the error causing the my student page within the Enhanced Teacher Portal resulting in locking user interactions. We apologize for the issue and will notify when the Enhanced Teacher Portal is operating as normal. In the meantime, teachers can continue to choose to go back to the Classic Teacher Portal as a workaround by following these instructions: https://support.clever.com/s/articles/000001565?language=en_US#faq

Clever is experiencing an issue on the my students page within the Enhanced Teacher Portal resulting in locking user interactions. We are investigating the issue and will provide regular status updates. In the meantime, teachers can choose to go back to the Classic Teacher Portal as a workaround by following these instructions: https://support.clever.com/s/articles/000001565?language=en_US#faq

We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have addressed the issue, and www.clever.com should be operating as normal. We’ll continue to monitor for further errors and notify once the incident is completely resolved.

We are experiencing an issue with our www.clever.com site. This is providing a 502 error preventing users from being able to access the site. We’re investigating the issue and will provide regular status updates. In the meantime, please navigate to www.clever.com/login to access Clever.

The Clever Portal is now working and all users should be able to login to Clever. This incident has been resolved.

The Clever Portal is now working and all users should be able to login to Clever. We apologize for the inconvenience and our teams will continue to monitor the situation. If you are still experiencing login issues, please reach out to Clever Support at support.clever.com

The Clever Portal is currently down for all users. Our teams are still investigating the issue and we will provide status updates as soon as they are available.

We are continuing to investigate this issue.

The Clever Portal is currently down for all users. Our teams are still investigating the issue and we will provide status updates as soon as they are available. We sincerely apologize for the inconvenience.

Services have been restored by our helpdesk provider. We will continue to monitor services through the upcoming days to ensure the stability of support access for our customers.

Clever's helpdesk provider is stabilizing services and access to support.clever.com is restored. We continue to monitor the incident to ensure stable access to Clever's support services. https://status.salesforce.com/generalmessages/1168

Clever's helpdesk provider is still investigating the outage impacting support.clever.com and our helpdesk platform. We continue to monitor the situation and apologize for the interruption: https://status.salesforce.com/generalmessages/1168

Clever's helpdesk provider is experiencing a full outage impacting access to support.clever.com. Our team is monitoring the situation and will provide updates as information becomes available.

This issue has been resolved, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We have rolled out a fix for this issue and are monitoring to ensure processing catches up and proceeds as normal.

We’re currently experiencing delays in data processing into Clever and to application partner APIs. We're investigating the cause for this delay now. We’re sorry for the delay and will notify when data processing is operating as normal. Thank you for your patience!

This incident has been resolved.

We are investigating an issue that is causing login failures to some applications. We will continue to work on this and provide updates when we know more!

We’re still investigating the issue but will be sure to provide regular status updates.

Clever is actively investigating reports of 404 on Clever’s OIDC discovery endpoint impacting some logins. We’re investigating the issue and will provide regular status updates.

Clever is actively investigating reports of deleted school site data for Infinite Campus API v1.1 Districts . We’re investigating the issue and will provide regular status updates.