Is Clearwater Analytics Down Right Now? Check if there is a current outage ongoing.

Clearwater Analytics is currently Operational

Last checked 2025-06-14T13:12:49.432Z from Clearwater Analytics's official status page

Historical record of incidents for Clearwater Analytics

May 24, 2025

Report: "Scheduled Maintenance"

Last update 2025-05-24T13:00:00.000Z

Completed2025-05-24T13:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-24T09:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-19T13:37:00.000Z

We will be performing maintenance on the Clearwater Analytics website. There may be brief interruptions to our services during this time.

Apr 1, 2025

Report: "Unexpected Prism downtime"

Last update 2025-04-01T14:55:57.912Z

resolved2025-03-28T16:05:17.000Z

The Prism Reporting and Prism Statements products are operational.

monitoring2025-03-28T16:04:02.000Z

The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2025-03-28T10:00:33.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2025-03-28T09:50:10.000Z

The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

Jan 14, 2025

Report: "Unexpected website downtime"

Last update 2025-01-14T19:29:09.416Z

resolved2025-01-13T22:14:01.000Z

The Clearwater Analytics website is operational.

monitoring2025-01-13T22:13:48.000Z

The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2025-01-13T22:03:38.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2025-01-13T21:58:28.000Z

The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Report: "Unexpected website downtime"

Last update 2025-01-14T19:26:05.609Z

resolved2025-01-14T15:58:54.000Z

The Clearwater Analytics website is operational.

monitoring2025-01-14T15:57:41.000Z

The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2025-01-14T15:45:29.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2025-01-14T15:40:10.000Z

The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jan 6, 2025

Report: "Unexpected website downtime"

Last update 2025-01-06T18:56:10.840Z

resolved2025-01-06T15:31:04.000Z

The Clearwater Analytics website is operational.

monitoring2025-01-06T15:30:43.000Z

The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2025-01-06T15:07:21.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2025-01-06T15:05:05.000Z

The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Nov 27, 2024

Report: "Unexpected website downtime"

Last update 2024-11-27T17:22:59.495Z

resolved2024-11-25T22:56:57.000Z

The Clearwater Analytics website is operational.

monitoring2024-11-25T22:55:44.000Z

The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2024-11-25T22:54:33.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2024-11-25T19:42:15.000Z

The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

Report: "Unexpected website downtime"

Last update 2024-11-27T17:20:53.543Z

resolved2024-11-25T19:43:08.000Z

The Clearwater Analytics website is operational.

monitoring2024-11-25T19:42:56.000Z

The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2024-11-25T19:40:30.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2024-11-25T19:20:14.000Z

The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jul 19, 2024

Report: "Unexpected website downtime"

Last update 2024-07-19T16:34:27.173Z

resolved2024-07-19T12:20:20.000Z

The Clearwater website is operational.

monitoring2024-07-19T12:19:52.000Z

The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2024-07-19T05:41:38.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2024-07-19T04:28:28.000Z

The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jul 17, 2024

Report: "Unexpected website downtime"

Last update 2024-07-17T13:03:23.377Z

resolved2024-07-17T13:03:23.362Z

The Clearwater website is operational.

monitoring2024-07-17T13:00:17.147Z

The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2024-07-17T12:50:16.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2024-07-17T12:20:03.000Z

The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jul 19, 2023

Report: "Unexpected website downtime"

Last update 2023-07-19T14:29:23.550Z

resolved2023-07-19T08:00:14.000Z

The Clearwater website is operational.

monitoring2023-07-19T07:42:31.000Z

The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2023-07-19T06:15:28.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2023-07-19T06:05:16.000Z

The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jul 17, 2023

Report: "Unexpected website downtime"

Last update 2023-07-17T13:47:59.843Z

resolved2023-07-17T13:47:46.000Z

The Clearwater website is operational.

monitoring2023-07-17T13:02:16.000Z

The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2023-07-17T11:45:34.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2023-07-17T11:10:30.000Z

The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jul 12, 2023

Report: "Unexpected website downtime"

Last update 2023-07-12T05:26:57.413Z

resolved2023-07-12T05:26:57.401Z

The Clearwater website is operational.

monitoring2023-07-12T04:25:39.000Z

The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

investigating2023-07-12T01:26:41.000Z

The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jul 6, 2023

Report: "Unexpected website downtime"

Last update 2023-07-06T14:47:50.283Z

resolved2023-07-06T03:00:14.000Z

The Clearwater website is operational.

monitoring2023-07-06T02:55:45.000Z

The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

identified2023-07-06T02:25:47.000Z

Engineers have identified the cause of the outage. They are working on a solution now.

investigating2023-07-06T01:25:00.000Z

Most reports on the Clearwater website are unexpectedly returning error messages. Engineers have been dispatched to urgently address the issue.

Jun 29, 2023

Report: "Unexpected website downtime"

Last update 2023-06-29T15:15:25.577Z

resolved2023-06-28T20:15:00.000Z

Many reports on the Clearwater website were unexpectedly failing to load. Engineers identified and resolved the issue, and have implemented preventative measures around the cause of the issue.

Feb 24, 2023

Report: "Unexpected website downtime"

Last update 2023-02-24T18:06:42.467Z

resolved2023-02-24T18:01:12.100Z

This incident has been resolved.

investigating2023-02-24T17:41:45.253Z

The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

Jan 28, 2023

Report: "Website unavailable"

Last update 2023-01-28T17:38:51.329Z

resolved2023-01-28T17:38:51.313Z

This incident has been resolved.

monitoring2023-01-28T17:20:02.000Z

The issue was resolved. Engineers are continuing to monitor the system.

investigating2023-01-28T17:04:55.699Z

We are continuing to investigate this issue.

investigating2023-01-28T16:36:03.000Z

Our website is unexpectedly unavailable. Engineers have been dispatched to address the issue.

Nov 23, 2022

Report: "Website Logins"

Last update 2022-11-23T04:36:26.087Z

resolved2022-11-23T04:36:26.072Z

This incident has been resolved.

monitoring2022-11-22T23:58:57.719Z

A fix has been implemented and we are monitoring the results.

identified2022-11-22T23:48:59.555Z

The issue has been identified and a fix is being implemented.

investigating2022-11-22T20:00:09.000Z

Starting 21:00 UTC, we are currently experiencing a service outage due to an issue with our vendor of datacenter storage. Our Infrastructure team is actively working with the vendor to address the issue as quickly as possible.

Oct 4, 2022

Report: "Intermittent slowness in retrieving reports"

Last update 2022-10-04T20:37:44.001Z

resolved2022-10-04T20:37:43.989Z

This incident has been resolved.

investigating2022-10-04T17:22:05.234Z

We are currently experiencing heavy activity due to quarter end, and some reports may be slower than normal. We are actively investigating and addressing the current needs.

Sep 28, 2022

Report: "Investment Management Website instability"

Last update 2022-09-28T21:13:47.566Z

resolved2022-09-28T21:13:06.213Z

This incident has been resolved.

monitoring2022-09-28T21:10:42.467Z

The status of Amazon cloud has improved, and our tools are now functional. We will continue to monitor.

investigating2022-09-28T18:36:33.000Z

As of 12:36PM MT, tools within the Investment Management Portal are currently experiencing an outage due to our vendor, the Amazon cloud, having an outage. The service will be restored once Amazon resolves the outage. Engineers are engaged and tracking this closely.

Sep 1, 2022

Report: "Website loading too slowly"

Last update 2022-09-01T18:22:13.709Z

resolved2022-09-01T18:22:13.694Z

This incident has been resolved.

investigating2022-09-01T17:55:50.000Z

Site is operational. Engineering team is continuing to monitor the site in case of further issues.

investigating2022-09-01T17:26:03.412Z

We are continuing to investigate this issue.

investigating2022-09-01T16:30:45.000Z

Our website is experiencing high load, causing overall slowness. Engineers have been dispatched to address the issue.

Jun 21, 2022

Report: "Website Logins"

Last update 2022-06-21T21:08:10.090Z

resolved2022-06-21T06:30:00.000Z

Our website is experiencing a service outage. Engineers have been dispatched to address the issue.

Apr 7, 2022

Report: "Website slowness"

Last update 2022-04-07T18:42:49.399Z

resolved2022-04-07T18:36:13.456Z

This incident has been resolved.

monitoring2022-04-07T18:20:51.654Z

Website performance has improved. We continue to monitor the situation in the case that issues arise again.

investigating2022-04-07T16:45:10.000Z

We are looking into reports of login and report-loading issues. Engineers have been dispatched to address the issue.

Mar 24, 2022

Report: "Website Logins"

Last update 2022-03-24T18:39:25.715Z

resolved2022-03-24T16:17:00.000Z

The website was unavailable. Our engineers have addressed this problem and we continue to monitor the website.

Feb 14, 2022

Report: "Website report failures"

Last update 2022-02-14T21:35:14.916Z

resolved2022-02-14T21:35:14.897Z

This incident has been resolved.

monitoring2022-02-14T19:24:57.198Z

Reports are all operational now. We will continue to monitor.

monitoring2022-02-14T17:45:02.755Z

We are continuing to monitor for any further issues.

monitoring2022-02-14T17:06:05.000Z

A fix has been implemented and we are monitoring. Most website reports should now be available.

investigating2022-02-14T16:54:07.624Z

We are continuing to investigate this issue.

investigating2022-02-14T16:22:54.723Z

Some reports are failing on the website. We have engineers actively looking into it

Jan 13, 2022

Report: "Website report failures"

Last update 2022-01-13T16:50:53.258Z

resolved2022-01-13T16:00:00.000Z

Website reports are currently unavailable. Our engineers are actively investigating.

Dec 23, 2021

Report: "Website Login Failures"

Last update 2021-12-23T19:58:55.184Z

resolved2021-12-23T15:59:33.560Z

This incident has been resolved.

monitoring2021-12-23T15:45:45.846Z

A fix has been implemented and we are monitoring the results.

investigating2021-12-23T15:31:40.000Z

We have identified the root cause and are working on resolving it.

investigating2021-12-23T14:41:19.262Z

We are continuing to investigate the issue.

investigating2021-12-23T11:36:25.000Z

The website is currently unavailable. Our engineers are actively investigating.

Dec 15, 2021

Report: "Website Login Failures"

Last update 2021-12-15T16:27:56.918Z

resolved2021-12-15T16:23:17.553Z

This incident has been resolved.

monitoring2021-12-15T15:55:41.000Z

A fix has been implemented and we are monitoring the results.

investigating2021-12-15T15:11:52.000Z

We are experiencing intermittent website availability issues. Our engineers are investigating

Nov 11, 2021

Report: "Website Login Failures"

Last update 2021-11-11T15:11:00.237Z

resolved2021-11-09T21:30:00.000Z

We experienced website failures. Our engineers have addressed this problem and we continue to monitor the website.

Oct 27, 2021

Report: "Website report failures"

Last update 2021-10-27T17:58:01.745Z

resolved2021-10-15T20:00:00.000Z

We experienced issues generating reports. Our engineers have addressed this problem and we continue to monitor the website.

Report: "Website Login Failures"

Last update 2021-10-27T17:57:48.829Z

resolved2021-10-26T13:30:00.000Z

We experienced website failures. Our engineers have addressed this problem and we continue to monitor the website.

Report: "Website Login Failures"

Last update 2021-10-27T17:56:18.731Z

resolved2021-10-25T03:30:00.000Z

We experienced website failures. Our engineers have addressed this problem and we continue to monitor the website.

Aug 26, 2021

Report: "Login Failures for Investment Management Portal"

Last update 2021-08-26T22:37:29.515Z

resolved2021-08-26T21:30:00.000Z

We experienced a brief time of login issues, just impacting the Investment Management Portal. Engineers have been dispatched to address the issue. We confirmed this is resolved, and continue to monitor the website.

May 11, 2021

Report: "Website Logins"

Last update 2021-05-11T17:29:34.725Z

resolved2021-05-11T17:00:00.000Z

We experienced a brief time of login issues. Engineers have been dispatched to address the issue. We confirmed this is resolved, and continue to monitor the website.

Apr 20, 2021

Report: "Experiencing Website Issues"

Last update 2021-04-20T21:35:45.214Z

resolved2021-04-20T21:35:45.196Z

This incident has been resolved, and we thank you for your patience.

monitoring2021-04-20T21:16:56.249Z

A fix has been implemented and we are monitoring system.

identified2021-04-20T20:46:16.915Z

Our Teams are now verifying the services and confirming based on our checklist and should move to monitoring soon. Update will be provided in 30minutes again.

identified2021-04-20T19:50:08.223Z

We have identified the issue, our team is expecting resolution within an hour or sooner. We will be updating this page in 30minutes.

identified2021-04-20T18:34:36.294Z

The issue has been identified and a fix is being implemented.

investigating2021-04-20T18:27:07.967Z

We are currently experiencing issues with website, team is engaged and investigating.

Mar 18, 2021

Report: "Website Login Failures"

Last update 2021-03-18T21:01:56.287Z

resolved2021-03-18T20:30:00.000Z

We experienced a brief time of login issues. Engineers have been dispatched to address the issue. We confirmed this is resolved, and continue to monitor the website.

Report: "Website Login Slow"

Last update 2021-03-18T03:24:12.591Z

resolved2021-03-18T00:00:44.000Z

This incident has been resolved.

monitoring2021-03-17T23:49:02.887Z

We are continuing to monitor for any further issues.

monitoring2021-03-17T23:24:45.000Z

A fix was implemented, and we continue to monitor.

identified2021-03-17T23:15:24.000Z

The issue has been identified and a fix is being implemented.

investigating2021-03-17T23:12:37.000Z

Our website is experiencing high connection counts. Engineers have been dispatched to address the issue and we will be updating this soon.

Mar 16, 2021

Report: "Website Login Failures"

Last update 2021-03-16T19:25:36.774Z

resolved2021-03-16T18:30:00.000Z

Our website was experiencing failed logins. Engineers have been dispatched and have addressed the issue. We confirmed this is resolved, and continue to monitor the website.

Mar 15, 2021

Report: "Website Login Failures"

Last update 2021-03-15T18:47:31.908Z

resolved2021-03-15T18:00:00.000Z

Our website was experiencing high connection counts. Engineers have been dispatched and have addressed the issue. We confirmed this is resolved, and continue to monitor the website.

Mar 11, 2021

Report: "Website slowness and intermittent login failures"

Last update 2021-03-11T23:27:16.668Z

resolved2021-03-05T12:16:15.444Z

This incident has been resolved.

monitoring2021-03-05T11:37:41.479Z

A fix has been implemented and we are monitoring the results.

identified2021-03-05T11:09:26.461Z

The issue has been identified and a fix is being implemented.

investigating2021-03-05T10:33:21.989Z

We are continuing to investigate the issue and have engaged further engineers to assist.

investigating2021-03-05T09:41:40.659Z

We are continuing to investigate the issue

investigating2021-03-05T09:04:26.303Z

We are continuing to investigate this issue.

investigating2021-03-05T09:04:08.562Z

We are looking into reports of login issues and website slowness. Our Engineers have been dispatched to address the issue.

Mar 10, 2021

Report: "Website Logins failure"

Last update 2021-03-10T16:22:51.859Z

resolved2021-03-10T15:00:00.000Z

Sporadic login issues to our website was encounter between 8:16am and 8:22am MT. Our Engineers have addressed the problem and currently monitoring the situation.

Mar 4, 2021

Report: "Website slowness and intermittent Login failures"

Last update 2021-03-04T17:32:32.006Z

resolved2021-03-04T17:32:31.991Z

This incident has been resolved.

monitoring2021-03-04T16:48:22.712Z

A fix has been implemented, the team is monitoring.

identified2021-03-04T16:18:18.113Z

The issue has been identified and a fix is being implemented.

investigating2021-03-04T15:53:36.517Z

We are looking into reports of login issues and website slowness. Our Engineers have been dispatched to address the issue.

Feb 22, 2021

Report: "Website Login Issues"

Last update 2021-02-22T17:30:43.090Z

resolved2021-02-03T14:59:03.343Z

This incident has been resolved.

monitoring2021-02-03T10:49:39.096Z

Website logins have been restored, we are still monitoring the services to ensure they are stable.

investigating2021-02-03T09:11:20.757Z

We are looking into reports of login issues. Engineers have been dispatched to address the issue.

Report: "Service Disruption Feb 8th 2021"

Last update 2021-02-22T16:51:34.541Z

resolved2021-02-08T23:15:19.000Z

This incident has been resolved.

monitoring2021-02-08T22:59:35.127Z

A fix has been implemented and we are monitoring the results.

identified2021-02-08T22:49:38.766Z

The issue has been identified and a fix is being implemented.

investigating2021-02-08T22:49:30.253Z

We are currently investigating an issue with our services, team is engaged.

Report: "Intermittent login failure to our website"

Last update 2021-02-22T15:26:58.709Z

resolved2021-02-22T10:30:00.000Z

We experienced website slowness, and login failures. The issue was identified and resolved, we continue to monitor.

Feb 12, 2021

Report: "Intermittent access to our website"

Last update 2021-02-12T15:53:05.671Z

resolved2021-02-12T13:30:00.000Z

Engineering team closely monitored our services for intermittent web access, system is back to normal.

Feb 1, 2021

Report: "Website Logins"

Last update 2021-02-01T22:11:10.836Z

resolved2021-02-01T22:11:10.817Z

This incident has been resolved.

monitoring2021-02-01T22:08:38.211Z

We are continuing to monitor for any further issues.

monitoring2021-02-01T22:08:31.244Z

A fix has been implemented and we are monitoring the results.

investigating2021-02-01T22:07:53.685Z

We are looking into reports of login issues. Engineers have been dispatched to address the issue.

Jan 21, 2021

Report: "Website Partial Outage"

Last update 2021-01-21T16:09:46.610Z

resolved2021-01-21T16:09:46.591Z

This incident has now been resolved, thank you for you patience.

monitoring2021-01-21T15:18:40.185Z

The team has performed necessary steps to improve stability, and we continue to monitor. At this point, we are not experiencing any login failures or time outs. We will close the incident in 30minutes.

identified2021-01-21T14:51:24.033Z

The issue has been identified, and a fix is being implemented.

investigating2021-01-21T12:30:44.000Z

Our website is experiencing heavy load, and in some cases users experienced a long duration to login or timed out. We apologize for any inconvenience and will post another update as soon as we learn more.

Jan 15, 2021

Report: "Intermittent Website Login issues"

Last update 2021-01-15T15:51:59.795Z

resolved2021-01-13T12:00:00.000Z

Our website experienced heavy load, and in some cases users experienced a long duration to login or timed out.

Report: "Intermittent Website Login issues"

Last update 2021-01-15T15:43:42.266Z

resolved2021-01-13T03:30:00.000Z

Our website experienced heavy load, and in some cases users experienced a long duration to login or timed out.

Dec 18, 2020

Report: "Website slowness"

Last update 2020-12-18T16:43:56.188Z

resolved2020-12-18T16:43:56.174Z

The issue has been resolved.

monitoring2020-12-18T16:42:17.307Z

The issue has been identified, and team is monitoring now.

investigating2020-12-18T16:41:46.055Z

Website is slow or having login issues: Our website is experiencing high connection counts. Engineers have been dispatched to address the issue. We are looking into reports of login issues. Engineers have been dispatched to address the issue.

Aug 25, 2020

Report: "System Incident"

Last update 2020-08-25T21:34:13.503Z

resolved2020-08-25T21:34:13.491Z

The Clearwater service issue(s) have been resolved. Our Systems Engineering team is currently reviewing the incident and making appropriate improvements to help prevent recurrence.

monitoring2020-08-25T20:35:32.460Z

The Clearwater service issue(s) have been resolved. Our Systems Engineering team is currently reviewing the incident and making appropriate improvements to help prevent recurrence.

investigating2020-08-25T19:46:20.362Z

We are currently experiencing a service disruption which is preventing users from accessing one or more components of our service. Our Systems Engineering team is currently investigating the cause of the disruption and taking steps to resolve the problem. We apologize for any inconvenience you may be experiencing.

investigating2020-08-25T19:23:30.678Z

One or more components of our service is experiencing a temporary availability disruption. Please try accessing our service again in 10 to 15 minutes.